I was driving to work around 8:30 this morning when a huge bolt punctured a hole in my tire and it…read morewent flat pretty fast. I was able to get the spare on and drive to Burtness dealership by 11:30am. They patched the tire for me in less than 30 minutes! Was out of there before noon. Wasn't expensive and service was fast and efficient! Thank you Jim Uhrich!

I had a slow tire leak, I went to 3 other car dealerships and they couldn't help me out. Called…read moreBurtness and they were able to fix the tire. Was there earlier and they took it and fixed it. Was pleased with the service

This isnt a dealer. Literally not worth the drive. 7 cars with stickers for sale. Huh?read more

We worked with Brad while trying to decide what car we would purchase. I mean HE Worked!!! So…read morelaid back, honest and accommodating, he spent weeks while I went between different pre-owned and new SUV's, always calling me when one was coming in that he thought I may be interested in. He was so great to work with!!! We also spent some time with one of the new owners, Matt, whom we found to be really nice, helpful and honest. Having also had dealings with Dan in service, I will never go to any other dealer!!! Kathleen

Had a fantastic experience with this dealership. Approached them regarding a used Ford Flex they…read morehad available. Kristina was friendly, responsive and direct. Price was very fair and the vehicle was like new. The owner Kurt spent nearly 30 mins. with me going over the features and functions of the vehicle--even with a used car! He even helped connect our phone to the Bluetooth function and reprogrammed the keyless entry with a new code for us. Can't say enough good things about my experience. Great folks and a great dealership. Highly recommend them.

If I could give this place zero stars I would. They are rude and did a terrible job on my car. I…read moreended up going somewhere else and it cost me 500 dollars to fix the problems that this place caused. After they rolled my window down and it wouldn't roll up, they did not fix the problem, they just gave me back my car and told me not to roll my window down until I come in for a dignosis which cost 95 dollars. And that doesn't even include what was wrong with it. They broke the window and did not fix it for me for free. I'm an furious with ketterhagen motors and I will never ever go back.

Always pleasant to deal with and an honest representation of the parts they have I would recommend…read morethem to anyone.

Went in with some questions about some parts for my 2017 ford fusion and they went above and beyond…read morefor me! Answered every question I had, where able to find parts quickly and offered to take a look at what I had going on. Definitely recommend!

Recently bought a car from Gateway at their Milwaukee location and had a great experience. The guy…read morewho sold us our car was Richard and he was very knowledgeable, Respectful and was also very honest to us about the car we ended up buying. My advice if the bad reviews steer you away from this place is to actually visit the location and check out the cars yourself. I would totally buy another car from these people. Only downside is that the website doesn't show you anything bad about any of their cars but the salespeople there are not trying to hide anything and will let you know of any problems if they are aware of them.

Would not trust with a single $1. Buy with EXTREME CAUTION and don't believe a single word they…read moresay. I bought an Opel from this dealership at their Tampa location and was told everything was in working order and was drivable. It was NOT in working order and the driving video shared was apparently from many months prior. First of all, they got the year wrong on the paperwork, which meant all of the paperwork had to be redone. I told them I would sign the new paperwork when I arrived in a week and a half time. After badgering me everyday for days to sign the updated paperwork remotely (should have been a big red flag, but I thought I could trust these guys), I signed the updated paperwork. They were clearly badgering me to sign the updated paperwork because the car was far from drivable. There was a MAJOR leak coming from the fuel tank (gushing ounces of fuel a second) AND a carburetor fuel leak, constantly dripping fuel inches from the exhaust header. Far from drivable. On top of this, they had to cold start the engine with starting fluid directly to the carburetor (likely also related to the carburetor leak issue, but sorting through that at the moment). Now when buying a classic car, I expect to have to do some work. I'm not complaining about the following, but would have appreciated being aware of these before buying - the headlights didn't work; one brake light was out; the aftermarket alarm for the car didn't work; there were some exterior and interior blemishes that conveniently weren't captured in various picture angles (I actually think some photos were doctored looking back at the picture, but obviously hard to prove)... These alone are annoying, but all of them are expected in buying a 50+ year-old classic car. What is NOT expected is to show up to a dealership expecting to drive a car away for them to have to start a car with starting fluid and when they add fuel, have that fuel pouring out of the bottom of the gas tank. Even if those were fixed, fuel dripping onto the exhaust headers is a recipe for highway disaster. I talked with the corporate team who felt this was an appropriate way to deal with customers. No redressability or accountability!

I, my parents, and grandparents have entrusted our boats to Reed's Marine since 1964 and I have…read morenever had a complaint. Moving back "home" from Alaska in 3 years, I will be able to store my current boat myself, but will still use their service department for routine maintenance and an annual detailing. Kirsten has always been friendly and prompt to answer questions. My boat has always been delivered on or before the requested delivery date and hauled out on time as well. Boats are expensive, but I feel that the dollar value they provide is worth the money spent. - Rick from Alaska.

You buy a boat from Reeds you better store it with them. If you store with someone else you have to…read moredeliver the boat to them for warranty service. For three years they would warranty service at my marina, which they visit frequently, now it's a $587 charge to pick up and deliver, for warranty service...great deal!

Sammy helped me out on a Saturday morning without hesitation. This was after the two heavy tow guys…read morethat I usually use and know personally, couldn't. I got off the phone with Sammy with a total confidence that he had this. And there were no surprises. The next thing I heard was a text, saying the truck was dropped at specified location. With, "enjoy the rest of your vacation" attached. Firehouse will be my go- to, from here on. Thanks again, Sammy!

I needed my Jeep worked on and the team was great. Plus Mark at the front communicated everything…read morewith me timely. Would definitely recommend this place

My experience with M&M auto body was wonderful. It can be difficult to find a mechanic you trust to…read moreconsistently go to, but this place is definitely now mine. I absolutely recommend M&M to anyone in Madison. Jayson especially was the best. Things were so easy and straightforward. Also I felt comfortable going to the shop on my own as a woman which so many women know how impactful that is. The repair was great and they even detailed the car too! It literally smelled brand new when I got it back. Finally, they were able to let me use a loaner car while they worked on for no additional cost. This was a life saver!! This shop has a lot of awards and after my experience with them, it was so easy to see why.

Absolute disappointment …read more I trusted this shop based on past experiences because they used to be helpful. We are not just returning customers. We have used them several times over the years and have referred many people to them. I sent my child there for a second opinion after he was sandwiched in an accident, and needed a second opinion because the first shop couldn't find parts. I made an appt last week and explained the situation and that this was a second opinion and we needed also help finding parts. Steve told us to come back today, so we did. My son went in, Steve completely forgot the purpose of the visit, started questioning my son, then my son told me "the manager guy is angry and calling you" I said ok. Steve calls me, I re explain the situation, he says "your son says he doesn't plan to fix the car" (all while having a rude tone with me). I let him know that obviously we will be fixing it-- that's why we are bringing it to the body shop, to which "Steve" replied, "I'm not doing an inspection for free." I calmly asked (in my raspy voice because I'm sick), "How much would you like me to pay for the inspection?" He immediately snapped, "I can sense a tone in your voice so I'm not doing the inspection because of your attitude," and proceeded to yell at me (with my son standing in front of him) so I hung up. I am currently recovering from pneumonia, so no, I don't have a chipper, lady-like voice right now. The fact that he chose to yell at me in front of my child over "tone" is completely unacceptable and unprofessional. To be treated this way as a loyal, repeat customer who has supported and referred business to this shop is beyond disrespectful. It is also worth noting that the only person who replies to negative reviews appears to be the very individual I am describing here, which makes this experience even more concerning. I will not be returning. If you value being spoken to with basic respect, I suggest you take your business elsewhere. I will also be filing a complaint with the BBB.. And all the recommendations I made for them with my community, I'm retracting. Never again.