I moved to the area recently and Ive been looking for places to get some services done like a wax…read more I called and the front desk let me know the wax lady was busy doing lashes and I would have to wait an hour or more. So I went home to take care of some things and waited for their call. They called me to come in and I basically said I'll have to get ready to step out since I was in the middle of applying a mask so give me a few minutes. I get there and what I walked into was an unfriendly welcoming from the nail techs, no greeting, no smile, just side eyes as if I was not the type of customer they wanted there. I dont know if its cause I had a hair cap on for my hair mask or because I was the only afro-latina in there. Even the customers were stand offish mind you thats not even the most aesthetic spa in the area. Zen Shu is and they weren't like this not even close. I told them what I was there for and I was told the lady left? 2x. Like what do you mean I spoke to you guys 20 minutes ago and you told me to come in. Then the lady from the front finally comes out says the girl "went to the store", that I will have to wait. Then proceeds to ask if I want to wait???? UH yess! I waited an hour for you to finish a service and I came outside like this, OF COURSE! You would think thats common sense. But no it's because the wax lady which apparently is the only one that does waxes there probably went home. Thats the only reason I can think of. So I waited maybe 5-8 minutes until I left and took my money to Beauty Spa, which is what I should've done in the first place. They were very attentive once I walked in, immediately stopped what they were doing and took care of me. I'm very disappointed in the latin community here, I worked in hospitality/customer service before so I understand the work behind it. But I was certainly not expecting this treatment after being called to come in. I absolutely hate wasting my time and today was a long list of to dos before I travel. They need to improve on their customer service as a whole. I would not be recommending my family or friends here at all. Theres so much better though you might spend a bit more, but care, hospitality and TIME is high on my list.

Good technicians. Been a few times. Last 2 occasions I felt like they booked my services knowing…read morespecific people weren't coming in to keep the business.

Andriana has been doing my hair for many years . Actually even before this new owner. She is…read morewonderful. She knows her colors and she gives a really good cut. I have never left. Disappointed whether I wanted my hair straight curly cut or blown out. Def recommend her

I love coming to get my hair done by Adele I've been coming to her for years she always does such…read morea beautiful job !! Its a Very friendly nice cozy place very professional and great retail ! Always being complimented on my hair especially my highlights and my cut she's awesome in everything she does !! And everyone there is so friendly and nice definitely recommend !! And not to mention they also do other services as well such as eye brow threading ,eye lashes ,mani pedi and laser

I have been going to Teddy at Addison Street Spa for years and for good reason! His knowledge and…read moreskill in massage therapy always leave me feeling my best for days at a time. I'm a very active person and so Teddy always customizes my massage depending on what needs the most attention, especially after my long run days! The professionalism and expertise alongside the real community feel of Addison Street Spa is what keeps me coming back, thanks Teddy!

I love this place. Have been here a few times and have had amazing massages by Teddy and Shari…read more Saw Tina today for a facial and it was lovely. My skin was glowing and I was totally relaxed. Can't wait to go back!

This is my second review I'm writing for Sabu's services because she's that incredible. After about…read more5 months of not getting my eyebrows or upper lip threaded, my hair had grown back a lot and it was thicker. She cleaned me up so well, and my face is so soft now. She uses such precision and she's extremely kind and patient. She listens to your needs and is very accommodating. There's a huge, noticeable difference in my face, both visually but also when I touch it. I feel great!!! Thank you Sabu for ALWAYS knocking it out of the park!

Great service. Clean shop. Friendly. Reasonable price. Easy parking (just off the main drag in MMK)…read moreTry it, you'll like it.

I love my new color! Samantha did an excellent job, the salon is sleek and incredibly clean and…read morecomfortable. I will definitely be back.

Thankful to Sam for communicating within the neighborhood on social media because I finally took a…read moreshot at changing colorists and she is spectacular! She genuinely cares to get a result you desire and listens to you. She knows what you mean when you describe what's happening that you want changed. I'm coming back again and again ! Vibe was relaxing too !

My go to nail spot in Larchmont! Such a hidden gem, and Sam…read moreis the best too! Highly recommend

First time here, I come up on weekend form CT and need a Last minute pedicure and it was nice. Very…read moreclean inside, organized and very well staffed. Prices are also very reasonable!