I brought them a sheep skin rug to clean they said that they can clean it. When they never call to let me know it was ready I stopped in about 2-3 weeks later and found out they ruined it. That's why they never called to tell me. I asked for it back and they told me they threw it away? The manager gave me my $95.00 back but refused to compensate me for ruining a $400.00 rug. So in my opinion do not take anything expensive to them because if they ruin it the attitude you are going to get is "too bad" read more

Good for dry cleaning but they won't give an estimate on alterations and then can spring ridiculous extras on you without approval. They refused to reassess pricing on an expensive alteration I did not ask for, and made me pay the whole amount. I wish they could give at least a ballpark beforehand on their alternations so the customer can decide if it makes sense and they want to proceed. They also took 2 weeks to do it. I won't come back here. read more

Huge rip off for simple stitching of a three seams $100! Also, when I objected to the charge, the person behind the counter, not the owner, gave me the middle finger. Yep. Not going there again. read more

Awesome new owners at Zip Kleen! I don't know how many of you used to go to Zip Kleen when Kim was there but I discovered it from great reviews on NextDoor. She was great and I went there with all my alterations and tough dry cleaning. She sold the business to two incredible ladies who have made a great transition since Kim has left. They have brought in a great individual who has already tailored a few things of mine. Check them out if you have a chance. read more

Magda at Zip Kleen Drycleaners is the best. The service, the politeness and the quality of dry cleaning services is exceptional!

This place is awesome!!! The owner is so sweet and helpful! I had 24 pieces and they were done in 72 hours. I also had 2 pieces that needed sewing up. They were done perfectly! When I went to pick up everything she even helped me carry and put everything in my car. I highly recommend this Dry Cleaner! read more

WOW! First time here for mending/zipper repair and she exceeded all expectations. I brought in a few vintage denim pants that needed to be fixed. She did an impeccable job! The holes literally disappeared without any bunching -- she's the best seamstress I've ever been to and her prices are extremely fair -- especially for the quality of work. So happy I found her read more

Zip Kleen Dry Cleaners - Incredible work you can barely even tell where the hole was - Dry Cleaning Near Me - Santa Barbara, California

To start off, Magda, the manager, is a very nice person. Initially, the owner Haley appeared to be too. However, I had brought in 2 linen drapery panels to be washed and ironed. Zipklean starched the panels so much that it was like hanging cardboard on the windows. In addition, the ironing job was so bad, double ironing on the edges of the panels, that they look like misshapen pieces of fabric. They offered to redo the panels. After 4 times of doing so (in which we give instructions to wash to get the starch out re-iron without starch, and lining up the edges properly ), all they do is just re-hang them nicely over the coat hangers, so it looks like they did something, but it is obvious they didn't. I am certain that Magda each time tells the workers to re-do them, but they simply don't. The owner does not want to give me back the money I paid, she only offers each time to re-do the panels. I was once again offered they would re-do them for the 5th time. We told the owner we are not going to pay our employees to drive back and forth, nor pay a handyman to take down the drapes. Her response: then don't bring them back again!. There is obviously no point. I have no idea why Zipklean keeps employing people who have no clue what they are doing. And why is there no quality control? Anyone can see how horrible the ironing is with double creases at the edges and the fact that the starch is still there! We are in the business of luxury furnished rentals. Before we let a tenant in, the entire property gets inspected from top to bottom. If workers forgot something or things were not cleaned property, it would get re-done immediately. We don't wait for our tenants to complain in order to do the job right! Owner obviously only cares about getting the money, not about fixing what they did wrong! Beware of bringing in expensive items! You will be out of luck when they screw it up! read more

Amazing service here at Zip! I had an emergency event and needed my skirt tailored in the span of 2 days and she did it seamlessly at a very reasonable price! Staff is very kind and I will be returning for my other tailor requests 10/10 read more

Amazing service and great quality been coming here for years. They are unbelievably great.

Would never bring an item here again. The hemming was fine however I was given back a dress with a completely broken zipper! read more

Zip Kleen Dry Cleaners - Broken zipper. - Dry Cleaning Near Me - Santa Barbara, California

Very friendly and responsive staff and the tailor is really good at a wide variety of clothing styles. Also efficient at getting a lot done within a needed time frame. read more

Zip Kleen is my #1 go to in Santa Barbara. In my experience, their services are the most affordable in the area, I'm always beyond satisfied with their tailoring, and their customer service is amazing! Yesterday I brought my housemate in with me who had a delicate crochet dress that didn't fit, and she needed a speedy alteration job for our graduation photos coming up in less than a week. We didn't think that fixing the dress was possible since crochet is pretty tricky and we were on a tight timeline. The seamstress figured out a great way somehow both tighten the dress and have it ready in less than a week. I can't recommend them enough! read more

Kim is just so lovely, it's hard to know how to begin. She's been pretty much the only person we've gone to since moving to the Mesa 15 years ago. She's done some great alterations for us and does all of our dry-cleaning. We've always found her rates fair and have tried to patronize her even more with alternations and repairs during the Covid pandemic because virtually no one is wearing anything other than their jammies when they Zoom to work. She is beloved on the Mesa here by so many and we'll never go anywhere else. read more

Over priced. Terrible service. Someone incorrectly washed my brothers jeans and they said it was because the person was new. Hailey the owner tried contacting me and I told her she had to contact my mom. When my mom went to pick up her things the owner tried giving us a small refund for the pants and lied about talking to me about a refund we would be getting for my brothers pants. read more

Cheaper rates, friendly Kim, but poor press work. I brought some suits to have them cleaned and pressed. Kim was extremely friendly and accommodating since I needed my suits as soon as possible. Their rates are great for sets of suits. Unfortunately, my suit pants came back with two creases each that have been very difficult to fix. This was pretty unforgivable as I dwell on the little things. read more

Zip Kleen Dry Cleaners - Disappointing double creases. - Dry Cleaning Near Me - Santa Barbara, California

She took great care of my clothes and did an amazing job. Was so friendly and helpful, id recommend her to anyone and I would 100% come again read more

Do not go here. Complete rip-off and I am livid. I had 4 shirts and 1 pair of trousers dry-cleaned. They billed me $42.00 which is simply outrageous. This was not the price on the receipt. When I inquired as to the price, I was told they needed "special care for body-oil." They did not consult me first. I travel extensively and I have never paid more than $4.00 for a shirt or $10.00 for a pair of pants in any city in the world. On top of everything, the job they did was mediocre. read more

Been using Kim's Cleaners on the Mesa for many years, even though I live on the Riveria, I make the drive to get my clothes cleaned (launder shirts, dry clean suits). She does honest work, great job cleaning, repairs lost buttons and snaps and other tailoring. I like a business person that you can trust, both in terms of fair price and quality handling of my garments. Highly recommend. read more

We have been coming here for years - Kim is absolutely amazing! Very convenient, fast, friendly and professional for general dry cleaning and laundering needs. What sets Zip Kleen apart is Kim's (the owners) tailoring. Depending on my "fitness" level, I get pants taken in, pants taken out and suits tailored. My kids are in a number of activities that require stitching of heavy patches in precise locations on uniforms, etc. Kim is always up for the task - everything comes out perfect and is done in just a few days with a smile. Prices are very reasonable and there is never a wait. Highly recommended! read more

Called in at end of day, needed uniform shirt cleaned and zipper replaced within 24 hours. They had no problem, did a great job, reasonable price, friendly staff! Will definitely bring my business here! read more

Kim is the absolute best. Not only does she do high-quality, fast, and affordable dry-cleaning, she turned my $90 Lulu's dress into the wedding dress of my dreams. She did incredible alterations and I can't thank her enough for making my wedding dreams come true. She also tailored my husband's wedding suit and did a wonderful job. Thank you Kim!!! read more

Zip Kleen Dry Cleaners - Dry Cleaning Near Me - Santa Barbara, California

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I am very grateful in finding this place. It was hard to see from the street, but it was right besides the Starbucks. The owner and a clerk were there and greeted me with a smile. They were very professional and helpful in creating a new account and checking in my cloths. The pricing is great and I will definitely go back again! read more

Kim used to do my tailoring on Cota St. and she is excellent. Then she bought the Zip Clean business. Even though I live miles away I still follow Kim. She still does my tailoring and I bring my her my dry cleaning. I'm very happy with the service and have recommended Zip Clean to my friends. On friend had had a bad experience. I told her there was a new owner so she went back and now goes regularly. read more

Great service and prices. Kim is also an excellent tailor:-). I'm surprised more people haven'tdiscovered place.

Kim does amazing bridal gown alterations! She is so sweet and hard working, and the final result of my wedding gown was great, thanks to her suggestions. read more

I took a few pants to get shortened by Kim on a few occasions. She charges an incredible rate of just $10! Two of them she shortened a bit too much. I didn't notice the first one, but the second time she immediately fixed it. :) So, if you want to get tailoring done, I definitely recommend Kim. Just as with any alterations, check before you rush out the door. read more

I have been going to Zip Kleen for the past several years and they do amazing work. I bring in clothes regularly to get altered and dry cleaned and I am a very happy customer 24/7. Kim is a wonderful lady and is very hard working. Don't know what I would do without Zip Kleen!! read more

Kim is awesome. She is better friendly and good prices. I got a press for three shirts. Location is on Mesa read more

Zip Kleen Dry Cleaners - Dry Cleaning Near Me - Santa Barbara, California

I came here because the reviews were so high. Unfortunately, I had a different experience. I asked for a custom made shirt to be washed and pressed. I needed that serviced specifically to remove shrinkage. They told me it would be ready on Saturday and the receipt said "pick up after 5pm." I arrive on Saturday at 5 and they close at 4! Then when I arrived on Tuesday after New Years, the unworn shirt has a spot in it. They spot cleaned it while I did errands. Then I found our that they did not wash and press the shirt, they dry cleaned it. After all this, they still charged me and said that I needed to get cash! read more

They do a good job-but this place is pure highway robbery, I'm not sure why I keep coming back. I just paid $68 to have a basic dress hemmed. More expensive than the dress itself. expect to pay $40 to get a coat/blazer dry cleaned, $20 per sweater/pants. Not falling for this anymore! read more

Kim is one of the sweetest and hardest-working ladies I know. She does an incredible job with dry cleaning and tailoring. Prompt and friendly service every time. read more

Great customer service and quality dry cleaning. Highly recommend! Yelp wants me to keep writing but there isn't much more to say? They cleaned a lot of clothes for me. read more

Best Dry Cleaner I've been to. Very friendly and very efficient. It was a Saturday morning, and I needed my shirt/pants pressed for a Fire Academy Inspection Monday morning. Called dozens of other places, and no one could or would do it for me. Kim called someone in for me and got my uniform cleaned and pressed in 5 hours. Very thankful- amazing service. read more

SOOOOOO EXPENSIVE! $18. to dry cleann a simple dress or the same price to clean a suit. Yikes!

I went there to have my silk pants shorten and they did a good, quick, and cheap job($10). Plus you pay after they do the work. I couldn't ask for a better service. read more

Not as impressed as I hoped. My order was due back 4 days after I dropped it off and wasn't ready when I showed up on the 5th day. The price was pretty darn high as well. I'll keep looking. read more

I have been going to Zip for approximately 4 months. I dropped off an almost new silk Tommy Bahama shirt for cleaning. When I picked the shirt up it was stained, looked like a bleach or chemical spill.. The damage was very obvious, at least 5" on the front. The person named Kim said to me " you probably knew it was stained". She didn't charge me for the stain. Never again. read more

I really appreciate the professionalism of Zip Kleen Dry Cleaners. They were able to take my garment the same day and had it ready in under two hours. I walked in a few hours before closing and needed the garment the next day for graduation. They took it without any question, even though they had many other items to dry clean. The cost to steam the item was reasonable and inexpensive. Thank you Zip Kleen! read more

Always kind and courteous and service with a smile. Highly recommended!