Just have to say that their delivery team is wonderful. Francisco is the guy who has been…read moredelivering and picking up our clothes for a couple of years now. He is so darned friendly that we leave out a bowl of candy and bags of chips for him. And the quality of the dry cleaning is terrific!

The pricing here is absolutely insane!! They charge more an hour then roofers, auto mechanics,…read moreelectricians or even plumbers! ASK what the price is, I didn't and was left with a $320 bill for basic alterations on two jackets... I stopped at The Perfect Fit in Montecito and showed them the work they did and how much they would have charged and it was no where close! I'll never be back, GO TO THE PERFECT FIT!

I brought them a sheep skin rug to clean they said that they can clean it. When they never call to…read morelet me know it was ready I stopped in about 2-3 weeks later and found out they ruined it. That's why they never called to tell me. I asked for it back and they told me they threw it away? The manager gave me my $95.00 back but refused to compensate me for ruining a $400.00 rug. So in my opinion do not take anything expensive to them because if they ruin it the attitude you are going to get is "too bad"

Good for dry cleaning but they won't give an estimate on alterations and then can spring ridiculous…read moreextras on you without approval. They refused to reassess pricing on an expensive alteration I did not ask for, and made me pay the whole amount. I wish they could give at least a ballpark beforehand on their alternations so the customer can decide if it makes sense and they want to proceed. They also took 2 weeks to do it. I won't come back here.

Every single time I bring in an item either a spot they send it back pressed with the same…read moreuntreated spot. Awful! Furthermore, and wildly more importantly, they systematically charge more for the same item of clothing if it is worn by a woman than they do for a man. I was plainly asked if a shirt was mine or my husband's. When I asked why the lady behind the counter said " if a woman wears it we change more, as a matter of fact if you ask for a woman's shirt to be laundered we charge you the higher dry cleaning price!" I informed the person at the store and a manager on the phone that this practice is against the law. It is in fact a violation of the Civil Rights Act. No response.

I don't usually write reviews, but today was frustrating. I stopped by around 10 a.m. to drop off…read moreclothes, even though the sign says they open at 8 a.m. Everything was off and no one showed up, even after I waited 20 minutes. Pretty unprofessional to not be open during posted hours.

This store provides a terrific range of services. I've rented tuxes, bought a tux, and had numerous…read morealterations done on civvies. John is a real pro and a nice guy. When he says something will be ready, you can bank it. 100%

Walked into Mission Tuxedos and we were greeted and helped right away. John, the owner, was…read moreefficient, knowledgeable and able to meet our needs. We were in and out within thirty minutes even though he had multiple customers.

I dropped off three things and they were ok serviced. My pants were the ones that needed more…read moreattention, but unfortunately they didn't have the time to work on the inside apparently. I wish they would have showed it right when picking up instead of saying here you go.

I brought my couch slip cover in for Cleaning--the person…read morewho did the cleaning apparently had a receipt in their pocket and my cushion covers got covered in dark blue ink spots. These covers cost $1600 to replace and the response was just that I didn't have to pay for the cleaning. Will never trust them with anything I own again .

I have had excellent experiences here consistently over many years. They are friendly, courteous,…read moreand fair. I see other negative reviews but that simply has not been my experience.

The women at this dry cleaners did an amazing job with the alterations. They were very…read moredetail-oriented, made everything fit perfectly, and had the dress ready right on time for graduation. My graduate looked beautiful, and we were so happy with their work!

This place is nothing I could have expected from a service provider!…read moreThey have destroyed silk ties and other dresses, never even apologized for it...you just have to pay and discard them!Then you bring lightly soiled garments and they return them in the exactly same condition pretending they have been "cleaned", that they can not do better and charging you full price just like if their service have been appropriately delivered! There is definitely a reason why they charge in advance. The biggest Economy of they are doing is on the quality of service!

Needed a shirt done next-day. Tried one other place, they couldn't. Eco could and was was fast,…read morefriendly. My new go-to.

Poor quality, poor service, terrible pricing…read more Ruined multiple items, when questioned they just denied.

RIDICULOUS PRICING!!! Save your money…read more 10 pieces , a mixture for dress shirts , slacks and 1 sweater came out to $280

I dropped off two blazers for simple basic cleaning.... $45.30. Dropped off a leather jacket and…read morewas given a ticket for five days later, was told it would be sent out and returned. Showed up at the date and time on the receipt, and they informed me it had not been sent yet and once it was, that it would be 3-4 weeks before it was returned, to the tune of $72 minimum. I asked for it back.

FYI. If you see a sign on the door saying coming right back during business hours, it's because…read moreNorvell Bass doesn't have a restroom!! All the personal have to go to bottom floor to be able to use a restroom. FYI

I can't even top "The Best". They've been doing my laundry for 2 1/2 years - never a problem,…read morenever lost anything, just fabulous work at a reasonable price. I'd recommend them any time!!

This is the absolute best wash and fold delivery service. They go above and beyond to pick up and…read moredrop off clothing. The clothing comes out perfectly washed and folded and they have great people working here. Very helpful and communicative. 5 Stars all the way. Thanks, Linen Laundry! - Jane