[[HIGHLIGHT]]Just wanted to thank one of the workers who helped me today when I couldn't use my card. I'm very grateful for his kindness![[ENDHIGHLIGHT]] Service is always great! Its no surprise that the place is often packed. read more

After going through the automatic wash on Ellsworth Rd., I stopped in one of the stalls to do a touch-up with their free towels (which are awesome, by the way!). I inadvertently locked myself out of my car and had no phone or purse. [[HIGHLIGHT]]Jessica in the office went out of her way to help me, letting me use the office phone to call roadside assistance and then allowing me the use of her cell phone to look up a contact on the internet.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She went way above and beyond what she was obligated to do and was so kind and understanding.[[ENDHIGHLIGHT]] This kind of customer service will bring me back to Zippy! read more

This company is making unauthorized charges on my bank card. When I proved they'd made a mistake, they're only offering a gift certificate for their CAR WASH.. I DO NOT WANT A CAR WASH! I WANT MY MONEY RETURNED. read more

[[HIGHLIGHT]]Gentleman walked by my mats many times & never asked if he could wash them.[[ENDHIGHLIGHT]] $16 for a car wash & you dont spray wheel wells? Noticed my wheel well was not cleaned at all, their response our hose doesn't reach the other side, really? read more

Like most reviews have identified, this car wash is fast but not good. I've tried several locations and none are great. I have a membership so it is easy to go through again and again, which I frequently have to do because the one attendant on the left side of the car does not spray thoroughly enough to actually remove any dried bugs or dirt that is on the front of the vehicle or windshield. If you have dirt on the right side of your car, you can forget about it coming off. The prespray is useless. [[HIGHLIGHT]]The workers simply don't care and if you ask them to pay special attention to get the bugs, they won't.[[ENDHIGHLIGHT]] They also don't spray underneath the spoiler in back. If you don't mind going through 2-3 times to actually get your car clean, this is an "alright" place to do it. They supply the towels to dry your car so you'll need to be prepared to do that too. read more

[[HIGHLIGHT]]Nick and the blonde haired girl (this is what she told me to call her) ALWAYS take good care of me when I come to Zippy's on Zeeb Road.[[ENDHIGHLIGHT]] read more

Evan at Zeeb rd did an excellent job of helping me with cleaning my car maps-[[HIGHLIGHT]]quick and helpful[[ENDHIGHLIGHT]]-Great job!-Cathy Neumann read more

The team here did an excellent job as we were having trouble with our parking break, they helped us and the vehicle was clean! [[HIGHLIGHT]]Great guys and a clean car![[ENDHIGHLIGHT]] read more

A after almost a year of ownership with very little driving, my car's interior was filthy. Glitter from Christmas decorations hauled to and fro from storage, dirt from plants I planted in the summer, sand from a trip to Lake Michigan, bits of granola from a trip to the UP this fall, sprinkles from the Culver's custard that tipped over a few months ago. I didn't drive much in the winter so I was able to ignore it. But warmer temps and leaving the house more meant I was starting to get reaaaaal freaked by the mess. I rolled up to Zippy's today with 1.50 in quarters and the hope I could at least get the worst of it cleaned with one shot on the vacuum. And what was I pleasantly surprised to find?! THE VACUUM IS NOW FREEEEEE! Hallelujah! Idk if it's the pandemic (the self serve vending machines with cleaning products have been cleaned out) or what but I'm not asking questions and I'm not complaining! So I went to town and cleaned that sucker top to bottom. 5 rounds with the machine would have set me back about nearly $10 but I didn't spend a dime. And my car is presentable again! After, I treated myself to a car wash which I might not have done if I had spent money on the vac so it was a win-win. Thanks, Zippy! Keep that amenity free and I'll be a regular customer for sure! read more

This place was great at first. After a while, it went from 2 people rinsing your car down thoroughly to one person spending about 3 seconds on the driver's side rinsing off whatever they feel like. They ignore the passenger side and just keep shoving more cars through. 1 person barely rinses your car and the other staff member looks as if they just sit around. Cancelled my membership and will not be going back. NOT WORTH IT!!! read more

A large, brightly-lit neon sign proclaiming "Sanitizing Every Car" promotes Zippy's Auto Wash along Zeeb Rd. just a quarter mile off the I-94 exit just west of the Arbor town. It's been open a couple of years and provides an excellent drive-through washing experience with new and reliable equipment. I really like Zippy's "Unlimited Fast Pass" which allows you to drive through as often as you want with a once a month billing cycle. I figure my break even point on the monthly charge is my 5th wash of the month. After number 5, I'm golden ...and getting my vehicle washed for free! Free use of their vacuums, instead of bringing your quarters, is another valued perk of the Unlimited Fast Pass. Zippy's associates, currently wearing COVID masks, do a great job of pre-spraying your vehicle to loosen up the mud and dirt as your vehicle is staged on the automated floor conveyor. I find Zippy Auto Wash convenient, competitive and effective at keeping my vehicle looking sharp...Four stars. read more

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Although my Jeep shinned after the wash, I was disappointed to see all the soap left on my back window.

[[HIGHLIGHT]]The worst zippys location by far.[[ENDHIGHLIGHT]] They only have vacuums on one side and the attendants there don't even tell you which direction to turn your wheel as you enter. Additionally, it left soap scum on my vehicle which the other locations didn't. So it seems that they don't clean their machines properly. Probably because this location is much older compared to the others. read more

While it's the best (only?) deal for an unlimited car wash in Ann Arbor, the clean is mediocre at best. The passenger side of the car remains dirty (they only spray the driver side) and I usually drive through 2-3 times on the same day as there are still water spots and bugs after one. Stick with them because they're unlimited with the best locations in Ann Arbor - but with the caveat that I need to prewash before coming and each visit needs 2 run throughs of the machine. read more

It's expensive for the top of the line wash and it didn't even really clean my car. It also scares me because they just rush cars in so if there is a line a car is basically right on your bumper as soon as you enter. My car still has bird poo on it and it's not really clean. $14 for a rinse pretty much. read more

I love the car wash I get when I come here. The only reason it's not a 5-star review is that their dryers miss the back of my car and when it dries, a film is always left. Maybe have a 5 second wipe down of the trunk/back end of vehicles as they exit the wash? Either way, though, I'm still going to come here. read more

Worst experience ever. First the person waving me in provided no help in making sure I was lined up appropriately. Then, I thought I was putting my car in neutral and must have accidentally put it in reverse. I took my foot off the gas and must have not been in the track correctly because my car fell back and hit the person behind me. Ok, so mistakes happen. Honestly, if they had handled this better, I wouldn't be giving them one star. But then the person waving people in chewed me out. I went through the car wash and checked with the gentleman who's car I backed into. Thankfully both our cars were fine. When I went to talk to the supervisor, the person who waved us in came and started yelling at me again. Apparently this is the second time this has happened to the gentleman who's car I bumped into. Accidentally switching into reverse should not result in an accident. And forget about customer service. Steer clear of this place! read more

NEVER GO TO THE ZIPPYS ON ZEEB RD. This is the only location I try to stay far away from even though I live close by it. The employees there are so rude, disrespectful and are not interested in there jobs. I do not recommend! read more

Zippy Auto Wash - Car Wash Near Me - Ann Arbor, Michigan

The non fast pass lane is either never working or the people in front can never figure it out. You will wait forever unless you have a fast pass. read more

I really would love to give this place the benefit of the doubt because they used to never really do me wrong but after today I'm probably never coming back to the Zeeb location. The man working was rude, and aggressively waving me forward, putting cars so close together that the person behind me almost hit me, my car derailed halfway through the wash which was super scary and i didn't know what to do. If the employee had told me to move over a few inches I feel this wouldn't have happened, but he didn't. And when I came out of the wash there was still loads of soap on my car. I had to get out with my own towel to wipe off the soap. I didn't get a name for the employee but I came in about two minutes before making this review. I would save my time and money at this place and go somewhere else. I'm not even mad just annoyed. The quality and respect here is subpar at best read more

customer service was horrible you pay for a platinum wash it's considered basic the car was still dirty. I wouldn't recommend wasting your time or your money at this dump. not worth what you pay it's a scam and attitudes of the employees disgusting. read more

I wish I could give them a better rating, I had such high hopes. Moving from Colorado where I had the membership to wash as often as I wanted for the monthly fee I was excited to find the same here in Ann Arbor. Sadly it was not the same. Zippy is twice the price, and half the quality. My car is not as clean, even when I go through the wash twice, and the vacuum stations are poorly laid out at both the Zeeb location and the Ellsworth location. The employees work hard and are helpful but the management is horrible. It's impossible to talk with anyone from the office staff, including if you can get an email response, they won't sign their name so you have no idea who you are talking with. There is no phone number on the website, and no refunds. Not at all impressed, sadly. read more

I want to give it a better rating, but I can't do that until the workers start power washing both sides of the vehicles. Stinks coming out with one side looking better than the other. Most times I have to go through a second or third time before it's considered a decent wash. The automatic wash doesn't even get most of the bugs/dirty off of the vehicle either. Definitely needs some change in the way they do things at this location. Hopefully I can come back and edit this review if anything improves in the future. read more

I drove by when this place was being built and said, "Do we REALLY need another car wash? There's one around the corner. And one downtown (although it's the sketchiest place ever)." I drove by after this place was open and said, "Who the hell needs a monthly pass to get their car washed? That's just silly." I turned up my nose and scoffed, "Who CARES about colored soap?" when my exchange student's friend raved about how coo-well it was that they had rainbow-colored soap. I now visit multiple times a month (sometimes multiple times a week) with my little pass in the bottom left corner of my windshield. And the rainbow soap hasn't gotten old yet. And never will. read more

Zippy Auto Wash - Rainbow suds. - Car Wash Near Me - Ann Arbor, Michigan

10 Thumbs down. Washed twice, still bugs on front lights bumper and windshield. Kids working there made no attempt to spray vehicle. There is always soap on car in addition to not being clean. I wish I was close to Arts in Little River or Detrichs in North Myrtle Beach, I wont go again. Pitiful! read more

The was by far the worst car wash I've ever purchased. Bird droppings left on the side of my car and the back was filthy. When I phoned after I was home the manager said I should have gotten out and checked my car before I left. Who does that? All he had to do was to offer to made it right another time and I would have been satisfied. Now Zippy gets a poor review and me telling everyone I know about my awful experience. Good customer service would go a long way. read more

These owners do not treat their employees well. They lack empathy and transparency. Communication is very poor.

Poor customer service. We had a 4 car pileup in the car wash because someone hit their brakes and the manager said it was our problem and it caused major damage to my car. I would never go here!!! read more

This is a great carwash. Just opened less than a year ago. They have an unlimited option for $29.99 per month and if you return with your receipt code within a week, you get a dollar off your next wash. It's a great location on my way to work, just off I94 at Zeeb rd, quarter mile south on the left. read more

Bought a membership. Car is never fully cleaned and there's always soap marks after it dries. Im always finding new scratches. Vacuums never have good enough suction to be useful. read more

Bought the premium $12 wash, did not remove bugs or dirt. So went back and got a free $7 cheapest wash, which did not do any better. Save your money!!! See pics after second wash in a row!!! read more

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So...it's a car wash, nothing special, except the COLORFUL SOAP! My two year old loves it. My husband and I love it too, who am I kidding ;). Anyway, this is the only car wash we use due to being membership holders. My complaints are that some of the staff appear lazy when prepping the car...I came out many times this winter with ice still on my car! Not sure how that's possible. There are a couple of guys there that do care. We always hope to get them! The rinse cycle needs to be longer too. We've invested in microfiber cloths that rest comfortably in a tiny plastic tote in the trunk because there's constantly soap gushing out of the door jams. The vacuums aren't great and don't last long. I go across the street to use Mainstreams vacuums. It honestly feels like they last twice as long and they are cheaper to begin with. I do like the convenience of the unlimited washes, maybe that's why I stay...I don't know. read more

The driveway in from Zeeb Road is filled with treacherous potholes that can easily pop a tire and/or dent a wheel. These have existed for at least the past two months, and they haven't even been temporarily filled with dirt or gravel. The car wash itself is OK - I have heard they clean the brushes each night, so first thing in the morning is the time to go to avoid scratching up your paint. Like every car wash, the dryers do a poor job of actually drying the car; the exterior will be streaky and covered in water spots unless you get out of the car and dry it off yourself. For $6-7, it's on the pricier side compared to the cheaper washes south of town on Packard. read more

I need to find another car wash to go wash all the soap off of my truck. Come here for the vacuums ($2.00 is plenty to vacuum my whole crew cab), and skip the "wash". Despite all the reviews I came here because it's on the way home from the store and truck was long overdue for a cleaning. Other than the vacuums, never again. I get a free bronze wash within three days of my platinum purchase, but I'm not sure I'll even do that. read more

Worst car wash in the area. Do not spray car off well before wash and car is never clean after wash. Have complained many times and have had multiple rewashes but never cleaned properly read more

I like the subscription pay $30 per month and wash as much as you want. It's fast easy and convenient! Does a great job!

Great place to wash car. I bought the unlimited $29 per month and I am definitely getting my money out of the cost. One star off for not getting my car completely dry after the wash but hey, if I had a black car it would matter more but with a lighter color car I am good. read more

Zippy is a good place to get a decent, quick wash to get all the salt & grime off your car in the winter months. A reasonable price ($6) for the basic wash & quasi-dry. Take a towel with you to get the rest of the water off of your car to make sure your windows and doors don't freeze up overnight. read more

Not happy, I've stopped a few times ! Complained a few times and the manager told me not to come back ! That's not very good business! But today I stopped just to get the dust and bugs off, nope still have them and soap was running down the windows! !! read more

Previous experiences with this car wash have been excellent, except for my most recent experience. As I pulled up to the monitor I found out that it only excepts $1, $5, and $10 bills; very inconvenient as I only had 20s. So I put in the $6 that I did have and I was going to put in $2 worth of quarters, come to find out although it says it takes quarters, it actually doesn't. So now I have put $6 in and can't do anything with it. There is no option to cancel transaction and get your money back, extremely frustrated at this point. The man that was behind me (I had to back out) used the $6 I had put in without saying anything to me. I went to the office seeing if there was anything I could do to get my $6 back (I know sounds ridiculous but I'm a college student). When I told him (his name was Tim) what happened he rolled his eyes at me and said "well you're the one who left it in there." I was blown away that he first rolled his eyes and then responded in such a way. Although he did offer me a free bronze wash, I declined his offer because I was appalled with the way he treated me (a 23 year old woman). I did not want to accept the free wash because I don't want anything to do with a company that hires employees that treat their customers that way. I will not be going here anymore which is very disappointing due to the close proximity to my work. read more