I took my car here to get a repaint on the bumper for some deep scratches on the driver side…read more Firstly he gave me a quote over the phone without having me come in. Secondly he could fit me in the same week that I called inquiring. The bumper was beautiful and looked like new after he finished it. It only took him about 23 hours from drop off to the call for pick up. He charged me exactly what he quoted me and it was a good deal. My issues were that he told me after I had already arrived to pay that if I had cash he wouldn't charge me tax. Well I didn't have cash and I wish he would've told be beforehand. He also told me the car wouldn't be ready for 2 days when I dropped it off. I had to work so I needed it earlier. He told me he would do his best to have it ready the next day. I had to go through an ordeal to get someone who could give me a ride the next day. Well he called me first thing the following morning saying it was ready. I was not prepared for that since he made it sound like it would be late when the car was ready. So I had gone through a bunch of nonsense to secure a ride and it was completely unnecessary. Lastly I'm not sure what in the world happened but after I drove my car home I discovered that it was covered in ants. They were everywhere. I had to wash it and I was still finding them. That was gross and annoying. After everything I would do business there again because the work was done well for a fair price.

I bought a 2012 BMW 328 here about 6 months ago. The car jumped time on the way home. He towed it…read moreback and fixed it. I was nervous and asked for a refund and he refused. They let a piece of the timing chain guard fall down into the oil pan. It caused the engine to blow up less than 2 weeks later. I asked for a refund again when the car died. He said he would call me right back, which he did not. Several hours later he finally answered and said that he was not legally obligated. He did send me $400 via cashapp to buy a turbo but unfortunately that did not fix it. $6000 is a lot of money for me and this has put me in a really bad spot. I have 4 kids and now have no car and no money to get another. I just don't understand how someone can get away with doing this to someone.

long story short, I drove from St. Louis this morning. somewhere along the way the rear driver…read moreside panel on my truck popped open. I didn't even realize it until I made it to my daughters house and she mom what happened to your truck! She called Precision Collision. They said bring it in. The young man that helped me was able to put it back in place. No problem, no hassle. It was a big deal especially since I'm heading right back to St. Louis tomorrow. Thank you Thank you Thank you! The panel will need to be replaced but his fix will at least get me back home..if I was staying here, I'd let them do the repairs for sure!

I would highly recommend Sally's Body Shop! Each time I spoke to someone in the office, they were…read morenot only helpful but friendly! 5 stars!

TLDR: It's their policy to leave your keys on your hood in broad daylight in their parking lot…read more Poor customer service; I have never worked with a shop that was this negligent. - You can only choose two: a) Good Work b) Cheap Work c) Fast Work If you choose this shop, you will get none of them. They kept my vehicle for 42 days to replace a fender and a bumper, while continuously lying to both me and my insurance about a finishing time. I went up to check in person because they'd pushed back the finish date on my car 6 times, to the point where I no longer had a rental. My car was sitting in the parking lot 6 weeks after I'd dropped it off, in substantially worse condition than when I started. Things in my glove box had been taken out, and the headlights were in the back seat. Also: MY KEYS WERE ON THE HOOD IN BROAD DAYLIGHT. After confronting the owners about it, they informed me that was policy so their employees had easy access to move them. My car was also substantially dirtier than when I'd dropped it off. I got permission from my insurance to reacquire the vehicle, and he'd informed me they'd violated their contract with Progressive and I have full rights to get the vehicle back from them. Initially around week 3 I'd asked to get the vehicle back since I was about to not have a rental any longer- one of the owners informed me he'd pay for any time it had run over. If I would not have returned my rental, they would have owed $700 at the time I took it back. He didn't expect me to tell him that was the amount, and I watched the light in his eyes die because they would have done a solid portion of the work for free. At no point do I believe they would have paid for anything over. I cannot recommend this shop, at all, to anyone. The customer service has been awful and they will leave you in the dark. Sally, at the front desk was completely unprofessional.

They turned my old Honda Civic into a brand new car! My…read moretrunk and back seats were grease stains and they took them right out, they brightened my headlights. Honestly the job was amazing! They were fast and super nice!

Unfortunately I did not use them (only because they were very booked). But the lady that I spoke…read morewith was extremely helpful and honest about the time line. Common courtesy goes a long way and yes, I would recommend.

I have nothing but great things to say about my repairs. I was involved in an accident in my…read moreMercedes. Goldens was amazing. They took care of everything. Communication was great. I could call and ask questions and they were prompt with their answers. I would highly recommend them to anyone involved in an accident. Everyone that works there was polite and professional. Lisa Simmons-Hamilton