Slow, no one helps monitor fair and order in lines. why be a Member and pay only to have 5 non members go ahead of Me! This is so unacceptable! read more

This wash, staff, and customer support is absolutely below any standards and a disappointment. Took one of my vehicles there (Camaro 1LE) which was a huge mistake. The car has never been driven in the rain and I take it to a lot of car shows. The wash scratched the FACTORY wrap on my hood and they are saying it is an aftermarket addition and are denying the damage claim. I have spoken with the five times over the phone and even shared the window sticker that came on the car stating the options. Even after all that the completely incompetent people are saying it is still aftermarket. Anyone who has access to the internet can easily see that any 1LE has a FACTORY wrapped hood. read more

Just left Zips car wash this was my second time there today since I do have a membership on both of my cars. They only had one lane open one was broke they are out there signing up people and have the line backed up. I know that's how you make your money but sign them up after they go through the wash. You need to make sure the employees are parking at the back not in the handicap space and where the vacuums are at, they need to leave their phones in the office. Thats problem why it's been broken down so much they are too busy talking on their phones to make sure your car is lined up right. It's bad when you have to tell them to wash off the front and back of your car. It wasn't like this when you opened up now all they care about is getting a new membership. You need to the ones that have membership better. read more