First in line this morning. Friendly staff. Very efficient. Great vacuums, towels and cleaning supplies.

This is my second favorite car wash in the greater CLT area! They do a great initial scrub and their drive through brushes are thorough. It's a little pricier than other, similar car wash spots, but I think they know they're the only game in the area (again, I still think they're totally worth it, if I can't find my favorite). At Halloween they also do a "spooky wash" / it's not for kids, but it's a lot of fun! They have free vacuums, sprays and terry towels to take care of the interior after the exterior gets a shine! You won't be disappointed here!! read more

I visit this car wash often and love it every single time. I had an exceptional experience on my recent visit which was 5/10/2023! What made it exceptional was the guy directing my car was so full of energy. I know the job is simple but he made me feel good with his smile and positive energy. I love the vending machines that they have and the wide variety of vacuums to use. read more

See all

My kids love car washes & Halloween, so Aquawave's Tunnel of Terror in the Fall is a great match. It is worth the 20 minute drive to Belmont to go with your kids through the car wash. They have lots of characters dressed up to "greet" you when you arrive and they are extremely nice and fun. Inside the car wash are fun lights and more characters they creep around through the brushes and soap so they can pop up at your windows for a fun scare. They even clean your car! Great time at Aquawave and look forward to heading back next year! read more

See all

I live very close to this location and decided to try it one day. The staff prewashed the vehicle quickly and were not pushing for a tip. The system works well and my car looked great when it exited out the other side. I would go again. read more

On Halloween I noticed that my car was extra dirty and needed a wash badly and the only place I ever go to is Aquawave. I got there and chose the manager's special for a reasonable price. I ran my car through and parked it to use the free vacuum for the car and once I was done I went to start up my car and it wouldn't start. I went to go ask someone for help as there was corrosion around the battery terminal and the manager immediately said that he'll help and came to my car with a brissle brush and jumper cables. He was very helpful and kind in jumping my car off so that I was able to get home before it got to dark. I really appreciate it Aquawave! read more

Great car wash. They prewash and run you through much slower than other car washes and I'm so glad they are close to Mt. Holly. Vacs have always worked when I'm there and cleaning supplies are abundant as well. read more

This location just opened today and they were giving away free car washes to test run their system. It's a pretty good car wash and it's self serve. I received the full service that washes the undercarriage and gives you a hot wax at the end of the wash. The experience is pretty cool. As you're going through the wash, you get to enjoy a light show with blue, green and red lights. The system is pretty loud so if you have young children who might scare easily, you may want to give them some headphones before you go through the wash. At the end, there are free vaccums you can use to vaccum out your car. Overall it was a good wash experience. read more

See all

Great service! I asked if they could rinse off my Weather Tech floor mats and the cheerfully removed and washed them. After I went through the car wash, they brought them over to me and my car. So refreshing to receive such kind attention! read more

I came on a Sunday. They did not clean one side (right) and it looked absolutely horrible. I went to go back to go through again and they flat out denied me. Didn't bother looking to see how bad it was. The "manager" said they didn't have a manager, an owner, and they don't take complaints. When I was there that day, it was virtually empty. Now you know why. Stay away from business that doesn't respect it's process and it's customers. read more

This wash does not at all dry your car with a normal wash. Not even close. To get your car really dried you have to pay for the $22 wash with buff. So expect spots if you do not take the time to stop and dry the car yourself. And they have no rain check if it rains within 24 hours. I've given this location 2 chances. Never again. read more

Nice clean car wash. That have a free floor mat machine. Employees start the clean with mops before the standard machines clean.

This was my second bad experience with Aquawave in Belmont I always believe in second chances. After a long day at work I stopped by Aquawave to get my vehicle washed and of course vacuum it out. I was hoping to be in and out, no worries. once I pulled around to vacuum my vehicle out I had noticed that the left side of my car had grease or oil on the doors and underneath. I asked the young man to look at my car and he did and said it may had been the truck that went before me and he would check the wash. Vehicle was pretty much clean on the driver side. anyway, I asked the young man if I could run it back through and he said no. So now I know why the towels are complementary . I basically hand washed/wiped my vehicle. I was there way, way longer than I had attended to be. Don't get me wrong the young man was kind and tried to help me wipe the black stuff off my car and handed me some rags to finish cleaning my vehicle and returned to his station area. I had already had a long day at work. If I wanted to wash my car myself, I would had done so at home. This experience just topped off my day. What ever happened to customer service?? Just don't get it, I work hard for my money and I choose not to give anymore to Aquawave. Having said that, I will be driving by Aquawave in Belmont and drive the extra miles to Sams Xpress in Gastonia. read more

Great staff, very rude owner! -3 I will never give my business to this car wash ever again!

This has been my go to car wash for the past year. I have never until today had an issue. As usual I paid for the $25 service. This time unlike the many other times that I have used this service the round flap wheels that wash the sides of the fenders, the doors and the quarter panels were not in operation. After the wash was complete, I went to the business office to inform them of the issue. I was addressed by a wise guy. Things went down hill after that. I went back to the car, called and asked if they had a business card with the managers phone number. I watched as the young man seated behind the counter passed the telephone to another young man that I had already spoken to on the customer side of the counter. That young man told me that they did not have any business cards. I asked for the manager's telephone number and was refused. I asked when the manager would be on duty again and was asked "Which one?" The young man I was speaking then tells me " I'm a manager", yet didn't think to offer that up when the call began. He asked what the problem was, again I explained that the problem. He says "No one else has complained". I asked was he calling me a liar, "No one is calling you a liar". I suggested he get in his car and ride thru or check the cameras when the grey Mustang went through. "No one's going to be checking the cameras". "I don't see what the problem is" he says. "The problem is, for $25 you'd expect the the side of your car to get washed" says I. No fix was offered. No apology was given. I really liked this place but I won't be going back. This is what happens when your management isn't up to snuff. read more

Make sure your car is not too dirty or you may be refused service. Didn't know dirt on a truck would damage a car wash --hmmmm? read more

Aquawave Express Wash - Car Wash Near Me - Belmont, North Carolina

Very helpful staff members! Never had an issue here. Problem was resolved quick and easy ...

I was just there and it was shut down for a computer problem. This was the third time this month that it's been down for some reason. I cordially asked the owner (after he walked by me cussing at a lady he was just speaking to on the phone) what the problem was and that I have an unlimited wash subscription that I haven't been able to use in the last month. He immediately said he'd cancel it for me if I wasn't happy! Not a "sorry, let me credit this month to your account", or a "I apologize, it's been a tough month but we're working through it." Just a "be gone with you forever and have a great life." I will never take my three personal vehicles or my fleet vehicles there ever again! read more

Don't step foot inside this business! If I could give a negative star I would. My husband was a loyal customer of this car wash, until a few days ago when he decided to wash his brand new truck. He entered the tunnel as usual, and when the system "grabbed" his tires, the truck wouldn't budge because it had the "auto hold" setting to the truck. Mind you the staff was extremely helpful and tried to guide my husband towards the best option into getting this resolved, but because it was a new truck (and he got a bit nervous) couldn't find the option to disable this setting. After that, the solution was for him to get out of the tunnel and enter it again. After that he noticed that the wash he got was not the one he paid for (it was more than what he had ordered), he decided to go inside and pay the difference. The owner at this point told him "You need to learn how to work your truck, don't come back here anymore" .... I mean, it's not like my husband did this whole thing on purpose and he was trying to figure out a way to find a solution. This is just unacceptable from the owner that instead of being understanding, he technically banned my husband from ever going there again! Believe me we will never again give this guy our business.... read more

I'm a resident of Belmont. I was THRILLED to see the new car wash. I've been a dozen times or so between my car & my wife's car. I don't expect to return, though, and I'll share my experience. So far, my car's come out clean. I am not a particularly picky person, but today (owing to a flock of birds at the office), it just didn't get clean! I asked the attendant to wash it again & he told me that, with a basic wash, he wouldn't do it. Huh. I expected that buying any car wash would remove chunks of macroscopic dirt (or poo). I guess I stand corrected. Well, at least I stand corrected at Autowave Express. At Sapphire Bay, in Gastonia, where I'd taken our cars for years, a basic wash has always gotten my car clean. Except once; and they did run it again. So, today, I have to buy a second wash to get my car clean. Guess where I'm buying that car wash. Guess where I'm buying all my car washes going forward. read more

Aquawave Express Wash - Car Wash Near Me - Belmont, North Carolina

See all

A fan of this carwash! And I am pretty particular as far as carwashes go. Its pretty new and in great shape. The wash is fairly quick, even when there is a line. Usually an attendant will also help with the automated payment machines to keep the line going. The vacuums work very well and they even have a floor mat machine (for carpeted mats only). I think the tire shine is a little pricy, but I usually get it anyways. I will definitely be back many times to this place! read more

I have enjoyed Aquawave Express several time's now. During Halloween it was a great time as well. I highly recommend visiting it yourself. Love that they have sprays and clothes for you as well to attend to all your vehicles needs. read more

I have spoke with David the owner of Aquawave carwash and he explained to me in detail what had happened and why they are not liable for other people applying brakes inside the wash tunnel. It was the other vehicle operator error.. and I was wrong.. David was extremely helpful and is proactively helping me work with the insurance company to get my vehicle repaired. He agrees I was not at fault and this isn't the only incident were someone applys their brakes in a carwash. The other driver is legally responsible.. Thanks David for your help in resolving this matter! You are awesome, one stand up guy and I 100% recommend your carwash! Terrible experience here today.. I went to have my car washed but left with my car damaged and a claim against MY insurance. Because they were very busy the attendant was loading cars into the automated tracks as closely as possible. Also the car wash had been sped up to get them thru faster. This caused a vehicle(V1) nearing the end of the cycle to come off track which caused the vehicle(V2) behind to hit them which inturn kept the automated system running causing my vehicle (V3) to hit vehicle 2. I never saw it coming as I was just entering the wash and windshield had been sprayed with soap completely blocking any view. I didn't know until I felt my vehicle hit V2 and the automated tracks kept pushing my vehicle in to V2 harder until it jumped the roller.. to any normal person I'm obviously not at fault, right? Wrong.. there is video footage that the manager would not allow anyone to see other than the officer writting the report. So of course they have a sign that says not liable for damages so what does that mean? The officer writes it up as a 3 car accident and now I have a damaged front bumper on my 45,000 dollar sport car and a claim filed against ME for damages to V2 because the automated car wash ran my car in to the back of it.. you would think they would be responsible? I mean the sign clearly says put your car in neutral do not touch steering wheel or brake? It is in total control of your vehicle.. but they are not liable... so now I have to pay out of pocket expenses to have my car repaired, my insurance has to pay for the car in front of me that the car wash pushed my car into! I guess I should put a sign in the window of my car saying I'm not liable for any damages should I ever hit anyone... Right??? No it doesn't work that way and sometimes you need to do the right thing.. but not Aquawave, they are above that... I will never return.. and I will continue to tell anyone and everyone about my horrible experience.. shame on you Aqua wash! Shame! You know this is your fault! read more

I have been using this car wash since we moved to this side of Charlotte, four years ago; I've never had any issues until today, 12/8/2020. As the cars automatically went through the wash, suddenly they stopped momentarily then started back again. When my car got to the end of the cycle where the tires are shined... well the machine did not come on, my tires were not done. No problem, I thought. So, I drove around again to get my car washed again. When I drive up to the gate, a message appears stating, "monthly subscriptions can only go through once a day." Well, I was surprised and shocked because I was not notified of this change. So I sat there until an attendant came to assist me. I told him what happened in the line and the fact that one my tires weren't done and two, about my surprise about the policy change. He informed me that management had changed their policy and I would not be able to drive back through to get my tires done. I wanted to make sure I understood what he was saying. So, after our exchange, he offered to clean/ shine my tires... so I drove around and he did. I was still quite disturbed about the change in policy and not being notified about it; afterall when the monthly fee went up...I was notified. I have a white car, which I like keeping clean, and life happens (when driving a white vehicle) and sometimes it is necessary to go through the wash more than once. So, I will be canceling my monthly subscription and finding me another carwash. read more

I honestly have hardly any complaints about this place- it's a self-serve/full-service hybrid I guess. The attendants direct you into the wash station and use brushes to wash the front of your car and the back. The automatic wash does the rest. Then you have plenty of vacuum stations to clean your interior. I like that it's rarely super crowded- I've never had an issue finding a vacuum station. Also I get the el-cheapo wash so I'm only spending $7 when I come here. Once or twice I've been here and noticed a sign that the mat shampoo machine was broken, but that never bothered me because I simply vacuum my mats and keep it moving. All in all, this place absolutely gets the job done. They have a loyal customer here! read more

My daughter and son in law took our car to be washed at Aquawave today, and it ripped the bumper right off our car. He went in to talk to an attendant and no one even came out. He asked for the manager twice but the manager stayed in his office. My son in law finally just walked in to his office. He never even offered to help with anything, just said they aren't responsible for damages. I would think twice before using this carwash! I will never go there again! read more

Vacuum hoses are too short. When the bays are full, you can't vacuum out your whole car with the right side vacuum. Unless your neighbor is willing to share (which mine was not), it's impossible to vacuum the passenger side of your car. read more

Best car wash in the area, courteous employees, great free vacuums, floor mat cleaner is great. I love the monthly unlimited. I am signed up for both of my cars. read more

I can't say enough great things about this place! It may not be a touch-free wash but I took my black BMW Z4 through there multiple times a week with no issues, not even scratching on the hard top. The outstanding service I receive there is what compelled me to become a wash member. Kevin always says hello to me and will often come out when I'm vacuuming to make sure everything is going well. He walks around the lot checking in on everyone offering to help where needed. I have a different sports car now and Kevin came out to make sure the tire shine worked the way I wanted and wiped down the rims while I washed my mats in the machine. I used to have molded floor mats that wouldn't fit in the machine and the guys would do an excellent job cleaning them for me. On busy days I see them go out and help people with the card machines to keep the line flowing smoothly. The car detailing area is always spotless and I like that I can either park under the roofed area to detail or stay in the sun (so my soft top dries). Solo and Caleb have also taken great care of me and my car. Keep up the great work and thanks for making my car shine! read more

I like coming here to get my car wash. The also offer free car mats wash and dry machine. The auction on the vacuum picks up all the dirt from my rugs. If there is any dirt left on your car let the attendant know and they will either re wash it for free or come and rub the mark off your car. The place is clean quiet and quick. No loud music playing. read more

I brought my black 2016 Acura ILX here on January 29, 2018 after my sister referring me to the carwash. I have never previously used a car wash and had the vehicle professionally detailed. During the service, my sister and myself heard a loud bang on the driver side. I looked at her asking what she thought that noise was and she said it may have been the side view mirror turning in. Upon leaving the carwash we noticed that the whole driver side to my vehicle wash scratched up along with the window which had a deep gash. Matt Overcash (Manager) made a incident report and observed the vehicle claiming they were not at fault and said I will be receiving a call from the owner. I never received a call and out of the 60 times I called there I had an employee pick up and told me that "It ain't their fault and to leave them alone and Matt will get back to me." I have yet to receive any communications and would like for this matter to be rectified. I will be reporting this to the BBB. read more

Doug T. I would like to share of my experience at AquaWave express wash in Belmont NC. I have gone to many car washes and been so disappointed after the wash. I don't require some perfect job but I do like a job done with Excellence. From the entrance of this property I saw clean curbs and as I was greeted by the staff they met me as if I was a satisfied guest returning for another good experience. Once my car went through this process, I looked to dry my car off and it was 98% dry. I could find no area that was missed. My tires were cleaned better than if I would have done at my house with my molded stiff brush made specifically for detailing tires. I then was ready to clean my mats and I walked over to their machine that was actually free that cleaned rubber mats and carpet mats. When it came through the machine it was virtually dry to touch. Then it was time to vacuum. It was awesome. No struggles with power of suction and nothing in the nozzle... I had to go in and speak to the owner if I could. I really wanted to share of my total satisfaction at AquaWave of Belmont NC on December 30, 2016. I was so impressed with this conversation that I told him that this whole experience from entrance to exit was exactly what I needed to see due to the diligence he took to lead,guide, and direct his caring staff. So refreshing to see an example of a business ran with Excellence from layout of this property to the care of my property, 2013 Buick Verano . This is my first Time to ever post a review of any business at age 52 but they at AquaWave of Belmont made it simple to share of my experience as a customer for life. They have earned my business and I hope you give them a chance to earn yours. read more

I live about 8 miles from Aquawave and there are other car washes closer to my house but I am now a loyal customer of Aquawave! On my visit, I was amazed at how clean my car got and then the even bigger bonus....THE VACUUM's. Wow! They are soo powerful and great! While I was detailing my car, I got in to start it and leave and my car would not start. I had Dr. Appt and panicked a bit. Called my husband who was going to leave work in Huntersville and head my way. In the meantime, I went into the office to let them know that my husband was coming. IMMEDIATELY, the owner introduced himself and before I could say anything, explained that they would "fix me right up". He referred one of his employees to take the battery cables and try to jump my car, which the young man set out to do. In not time, I had 3 employees checking my car out! They literally cleaned the corrosion off my battery, hooked it up and charged it and my car started right up! These guys were a Team and they were sooo nice! You could tell that they loved their job and were being treated right! I will make the drive EVERY TIME to visit AquaWave in the future! :-) read more

I normally wash my vehicle in Gastonia at Sapphire bay across from Franklin Square But I live in Mt.Holly NC and decided to run my SUV through the Belmont express wash called AQUAWAVE EXPRESS WASH...(Bad choice) First the wash has only one rail that guides your car through the wash..Bad sign from the beginning.. Starting off my car went through smooth but halfway through the wash my steering turn from the rollers under the railing causing my vehicle to jump the track.. Once off the track it came to a stop against a brush.. On top of this the car behind me which was my wife (getting both car washed) rams into the back of me because the rollers keep push her vehicle.. Finally after the late notice by the workers and no E STOPS (EMER. STOP) on part of the company i put my car in drive so my wife could stop running into the rear of our Tahoe.. After them powering off the wash and we're both in the bay in the dark we drive out and inspected the vehicle..Sadly the Tahoe i was driving had a Long white mark going down the side.. I showed this to the attendent but he said he had to watch his camera to see what happen. So i continued to vacuum my car out and notice he was watching the incident on the camera from the window..As i was finishing up i expected him to come over and tell me what he found but he never came so when i went to talk to him he had went back to directing car into the bay with another attendent.. Not even coming to see how my vehicles were or not even to tell me what he saw happened on the recording. FINALLY i asked what did you find? He said he saw where i turned my wheel....Oh no i did not turn my wheel...The rollers turned my wheel and made me jump the track...We went back and forth about but i had my 6year old with me and decided to what and handle it the next day. All this happened right at 7:50pm and they were about to close..SO NOW after having such a BAD BAD experience i have decided just not to go back..PLUS THEIR WASH IS 7 dollars and the one in gastonia is 6 dollars...BUT i really hate i took my car there and will never ever be returning and would not recommend them to my worse enemy. read more

Aquawave Express Wash is topnotch!!! I've always been skeptic about a drive through carwash. However, due to my current living arrangement and lacking a place to hand wash my car, I decided to give Aquawave a try. My experience was positive. Kevin Brown was providing assistance to the long line of vehicles waiting to use the kiosk to request the services available. He was very friendly and seemed to have everything down pat. The carwash was busy and bustling. He managed to greet every customer with 2 lanes of traffic. Once it was my turn to enter the tunnel, I was assisted by very patient young men who helped me to navigate. When my carwash was completed, I was pleasantly surprised. My car looked as if it had been hand washed. I will definitely be a repeat customer!!! read more

Don't take your car if it has more than a light dust on it or the OWNER will freak out. I have been going here since it opened and until today had great service. But today the owner was there and thought my car was a little too dirty for his wash so started spraying my car without letting me roll the windows up first resulting in the inside of my car(including me, my daughter, and dog) getting wet. When I went in to talk to the manager about this the owner came in and instead of trying to help the situation started yelling at me about him being the owner and my car was too dirty. All this was while he had his fists clenched like he wanted to attack me. Worst customer service skills on the planet. Thanks to the owner(and only the owner) I give this establishment -5 stars. I give his employees 10 stars for dealing with him. I recommend any other car wash within 50 miles for better customer care. read more