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    Zips Car Wash

    1.4 (55 reviews)
    Open 8:00 am - 8:00 pm
    Updated 1 week ago

    Services - Zips Car Wash

    Car wash

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    Email from corporate denying my claim
    Cherry R.

    Now that I am cool, calm and collected. I can write this review with a clear head. I drove in to Zips at about 5:00 PM Sunday afternoon July 9, 2023. I have had a membership with them since April I think. It's been a min. I used to bring my Audi truck here and I kept noticing scratches on it. I thought maybe it was me or my parking choices. I let it go because 1- the Audi was silver so it wasn't noticeable and 2- I was going to get a new car anyway. Tell me WHY I go in today, (mind you, I bought my Benz one month ago. This car was impeccable. Brand new paint job, only hand washed at the dealership etc..) And now my ENTIRE CAR has scratches. Wow those weren't there 2 days ago when I washed it by hand..... so I wonder who or what did it. Keep in mind, they are all congruent to the motion of this "state-of-the-art" equipment. I was so upset to see this as I was drying my vehicle so I decided to notify the person in charge IMMEDIATELY. Guess what I saw as soon as I walk in.. the guy who sprays your car before you go into the wash with his feet up on the desk scrolling on his phone. Not a worry in the world. Then as I begin to explain what I'm seeing, he proceeds to cut me off and says: "that ain't us. That wasn't our machines. There's no way." Very rude and insensitive. Sir this is my vehicle we're talking about. It's a Mercedes Benz not a Camry. I was trying so hard to not let my ego and pride get in the way because lord knows I would've cussed him out alphabetically ordered in English and in Spanish. He better be Glad I am a Christian woman. So this employee thinks I'm just lying because...??? Why the f would I lie about something like this? Why would I go through the trouble of filing a claim???? I was livid!! Livid!!! Luxury vehicle owners, PLEASE DO NOT WASTE YOUR MONEY on this service. I promise it is damaging your paint job. By the way, corporate denied my claim because no one else reported incidents that day. Wow. I will be having to do paint correction and removing all these marks and paint scaffolding out of my own pocket. BY FAR THE WORST AND MOST UNPLEASANT UNPROFESSIONAL EXPERIENCE EVER. Zero stars for not taking responsibility. I WILL ADD PHOTOS OF MY CAR TOMORROW MORNING IN THE SUNLIGHT. It is a lot worse than I thought!

    Another long line in the members only line!
    Ken N.

    This is the worst car wash. Always a line while they sign up customers or the car wash is not working. Just avoid this location at all costs. Terrible customer service.

    Worst car wash ever! Bought the $24 wash to get tire shine. Noticed the attendant at the entrance making selections on his control panel- not only did he not turn on tire shine, I think he must have turned off some of the wash brushes. I'll never go back!

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    3 months ago

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    4 months ago

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    7 months ago

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    8 months ago

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    1 year ago

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    7 months ago

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    3 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    3 years ago

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    3 years ago

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    2 years ago

    worst car wash by far, 24 dollars for a cheap wash. My daughter wash the car much better

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    4 years ago

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    1 year ago

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    3 years ago

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    2 years ago

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    3 years ago

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    1 year ago

    awful service glad i didn't buy the extra membership cause after my car wash there was still dirt on the car

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    3 years ago

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    3 years ago

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    3 years ago

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    3 years ago

    Vacuum cleaners never work at this location and for the price of car washes now at least the vacuum cleaners can work properly.

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    4 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    4 years ago

    Took over seven months to get all my money back but stayed persistent.

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    3 years ago

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    4 years ago

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    Page 1 of 2

    Ask the Community - Zips Car Wash

    Review Highlights - Zips Car Wash

    They're good about keeping wipedown towels and spray cleaner bottles filled & ready at the wipedown/vacuum bays as well.

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    Legacy Car Wash

    Legacy Car Wash

    3.8
    (113 reviews)

    I don't usually leave reviews for car detailers, but this place definitely earned one…read more I brought my car in expecting a decent clean, but they went way beyond that. The attention to detail really stood out--every corner, every surface, even the little spots I usually ignore were spotless. My car honestly looked (and smelled) like it had just come off the lot. What I appreciated most was that they didn't rush through it. You can tell they take pride in their work, and it shows in the final result. If you're on the fence about where to go, this is the spot. I'll definitely be coming back.

    Auto Splish Splash - Car Wash - Frisco FM 423 I have been…read morea paid member of this car wash for over 12 years. I have been a loyal member through all their renovations and glitches with their equipment. I have had issues with the older gentleman guiding my car into the car wash, not paying attention to what he is doing. I brought it to the attention of the management staff as well. This past Thursday, I went to get my car washed, and the older man was there. Again, he waved me in, and I was not totally pleased with it. But it appears that as the rollers pulled my car in, all was well. My car got to the area transitioning from rinse to dry, and the two rollers that should have pulled my car along lifted my driver's front tire up and back. It appeared that it would pick up and pull my car forward, but it did not. I started blowing my horn so the attendant would stop the system. No one came, and the next minute, the system pulled the next car into my car. The car pushed my car forward as I kept blowing for someone to help. No one came, as there would be an attendant to assist. The manager on site who had no customer service experience, blamed me for the whole incident without even listening. I was extremely upset the way they handled the whole situation. Very unprofessional. They were not concerned about what happened, even though the same thing had happened two weeks prior on a Saturday. On that day, they had someone stop the rollers so that each vehicle that got hung up to go through. This time there was no one, and the manager on site acted as though this had never happened before. Beware of this car wash, especially if the old man is supposedly guiding your car in. He does not know what he is doing.

    Royal Car Wash

    Royal Car Wash

    2.9
    (8 reviews)

    I bought monthly subscription first time. I drive 2017 Toyota Tundra . I'm very proud of my truck!…read moreI went through the wash first time and the cloth strips ripped off the wheels and destroyed my front camera and made my headlights leak. I took my truck to Toyota and had all the damage repaired. I went back to talk to manager . He has me fill out forms and said someone will get back in touch with me. Long story short they did nothing to help me , no one ever replies. I had been to this location numerous times and tried to go to other locations to find someone to help me. This company billed my card for over 2 years @ $54 month I had used the car wash one time and every time I talked to them they said we are sorry you will not be charged anymore Let me get your phone number and some one will call you I had to report them to my bank numerous times before my bank finally stopped these people No ethics , no integrity !!! I have spent so much on making and keeping my truck immaculate for these people to destroy my truck and keep taking my money for no services is insane !!!!

    Ok let's try again. I've been here at least 4 times and the best thing about this car wash is their…read morescrubbing of the front end and windshield of your car. I drive on highways a LOT (20,000 miles in 6 months) and get bug guts everywhere. Other places might hose you down before you enter the wash, but this place has one -if not 2- guys scrubbing with a brush/mop. Hand dry comes with all options and he does a decent job. I appreciate the vacuums that are always kept in order.

    Zips Car Wash - carwash - Updated July 2026

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