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    Zoe Milan Studios

    5.0 (9 reviews)
    Closed Closed

    By appointment only

    Updated 2 months ago

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    Services - Zoe Milan Studios

    Blemish camouflage

    Permanent makeup consultation

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    Lash & Brow Savy

    Lash & Brow Savy

    4.5(21 reviews)
    1.9 miSouth Tampa

    Can't go to anyone else these lashes are to die for!!! Lauren my girl does my lashes flawlessly…read more Shes super sweet and has a great technique. Very thankful for her!!!

    I originally booked my brow appointment for July 4th. A few days beforehand, the salon contacted me…read moreto let me know they would be closed that day and asked to move my appointment to July 3rd instead. I agreedeven though the change was initiated by the business. Then the day before my rescheduled appointment, they messaged saying my brow artist had a family emergency and that I would be seeing a different artist instead. I didn't see the message until the following morning and therefore never confirmed the change. At that point my appointment had already been changed once because the salon was closing on the original date and now the artist was changing again. Rather than proceed with an appointment that had changed multiple times due to circumstances outside of my control, I decided to cancel. I understand the salon's response will likely be that my appointment date and time remained the same, that they notified me of the artist change and that I canceled within their same day cancellation window. They also explained that their policy allows for a 100% same day cancellation fee and that they only charged me 50% as a courtesy. I don't dispute that they have a cancellation policy. My issue is with how it was applied in this situation. This wasn't a typical last minute cancellation where everything remained as originally booked. The business had already rescheduled my appointment once because they were closing and then changed my artist less than 24 hours before the appointment. I never confirmed that I was comfortable with that change before being charged. Emergencies happen and I don't fault my original brow artist for having a family emergency. My disappointment is with the decision to enforce a cancellation fee despite the multiple changes initiated by the business. In my opinion greater flexibility would have been the fairer approach. I disputed the charge with my bank and chose not to rebook. While I can't speak to the quality of their brow services, I can only review my own experience as a customer and unfortunately it left me disappointed with how the situation was handled.

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    Lash & Brow Savy - Brow Threading

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    Zoe Milan Studios - permanentmakeup - Updated July 2026

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