Everything went well! My spouse inserted the Ford truck key into the Toyota ignition and it was…read morestuck. We tried to remove it and it would not release. Jack and Mike were kind, polite, professional and efficient! Within 5 minutes of Jack's arrival, he removed the Ford key from the Toyota ignition! I'm so grateful for his prompt service, his kindness and professional service! Highly recommend AR Locksmith! Thank you!

USE ANOTHER COMPANY! AR Locksmith was unreliable, over priced, and terrible at communicating. They…read moretried to charge me $470 to open my car door when I was originally quoted $150 by one of their technicians. This all started off because I left my car keys inside the vehicle while I was at the gym. They were one of the first numbers to pop up when I was looking for a car locksmith and they had a good rating so I did not bother looking at the reviews prior to calling them (big mistake). I contacted their office at 7:50PM and they said that one of their technicians would call me within 2-5 minutes to confirm that they would be on their way. At 8PM, I received a call and was told they would arrive in 30 minutes and was given an estimate of $150 for the service. I waited 20 minutes and a second technician called me to say they would be arriving in 30 minutes. I was confused because I had already confirmed with a different person, but when I tried to explain that to the second technician all he said was "well do you still need your door unlocked?". I decided to give them the benefit of the doubt and said I would wait another 30 minutes. 50 minutes pass by, and the technician still hadn't showed up. I tried to called him 2 times and was sent straight to voicemail. I called the office and all they said was that they would reach out to him. At 9:19PM I finally get a call from the technician and he claims he got "pulled over" but that he was still on his way and would arrive in 19 minutes. I would have appreciated some form of communication at this point, but again, I decided to wait. 35 MINUTES PASS AND HE STILL WAS NOT THERE. I called the tech AGAIN and he said he was in the parking lot looking for me. He finally arrives and it takes him about 5 minutes to open my door using nothing but a long metal pole. After that, proceeded to tell me that it would be $470 for the service. I was in complete disbelief. I told him that the first technician I had spoke with quoted me $150 and that I would have called another company if I was told it would be $470. The guy kept insisting that I was wrong and told me to call the person who I spoke with. I call the number of the original technician and he confirmed once again that it would be $150. The man that was with me starts speaking in a different language to the person who I called on the phone and then tried to LIE to me and say that they were from a DIFFERENT COMPANY. At this point I am furious. I felt like they were playing in my face. I asked him how they could be from a different company when he was just talking to him in front of me. I never called another company. The guy got flustered and asked that I call the main office again, so I did. The office called the technician after I spoke with them [I felt like they were trying to be really sneaky]. And he finally says they would give me the $150 service price. The complete total came out to $218. When I checked the original invoice they had sent me, they had charged me $50 for a "service call" in addition to the $150 for "labor". I checked the invoice again this morning and it seems it was updated to show a $200 charge for "labor" and $18 in sales tax. Please save yourself the hassle and call a different company. Or if you do use them, make sure you get them to send you an estimated price in writing

On time, sincere, very fair on price! I would recommend RJ for any and all lock and door repairs!read more

Rick from RJ arrived on time and re-keyed our door locks in no time…read more Pricing was reasonable and he is extremely knowledgeable about his trade. We will not hesitate to use him in the future. 5 Stars!

Saved my ass! Had a…read morenew french door installed today. The key cylinder was missing from the box, so we had a beautiful new door, but couldn't lock it. Called Jack, who swung by Home Depot for a part, and was on my doorstep within 90-mins (after 6pm on a Friday). He was able to install a generic lockset, which allowed me to lock the door and win me all kinds of brownie points with the missus. Price was reasonable too - recommended

Contacted to get help opening a wall safe that ran out of batteries. They were very easy to work…read morewith, was able to talk on the phone to get all the information on the safe I had and how to get in. Was very nice and helpful and price was way better than any other quote we got. Will definitely call again if I need any more help.

Almost 20 years ago, I bought an old Jeep that had a glove box lock, but no key. Luckily, it was in…read morethe unlocked position, so I was able to use the glove box. A couple of years later, I removed the lock and took it to 3 different locksmiths in an effort to have a key made. Each one fiddled with it, but eventually gave up and none had a replacement lock. Then, fast forward 15 years later, I decided to try again. I took the lock into Lockology and the gentleman told me to leave it with them. The next day I was amazed to get a phone call that it was ready! I went to pick it up and found that the new key worked fine, but the mechanism was really stiff to open and close. The gentleman immediately addressed the issue and a few minutes later, the lock was working perfectly! Final charge was $18 with 2 working keys! Lockology definitely has my future business!

Recently imported a Japanese KEI truck and it came with a single key Ordered an original blank…read morefrom manufacturer thinking it would be really easy to duplicate. Contacted many locksmiths only to be told that they could not do this service. Several said they did not have the software??? Or wanted a large amount of money to come out and try with no guarantees. Went into Lockology and Tim did not hesitate. Was knowledgeable of what was needed and quickly made the key. Very friendly and offered a complete guarantee. The price was extremely reasonable. Got home and the key worked perfectly!

I needed my rental property rekeyed and made an appointment with West Valley Lock and Key. A lot of…read moreother companies give you a 4-6 hour window and still show up late (in my experience!) so I was very happy to get a one hour window. The tech was a little late but the company was very responsive when I called to find out when he would arrive and I was told he was wrapping up another job. He called me immediately after to give me his ETA and was very apologetic for being late. No biggie, like I said, most locksmiths I've used have been a lot less accommodating for appointment windows and on top of that, this place is much more affordable. Their trip charge was significantly lower than other quotes I got and the other fees were very reasonable as well. The tech was very professional when he arrived and super quick! They offer a discount for return customers as well. I need a locksmith at least once a year and this will now be my company of choice!

My 2004 Lexus IS300 key broke off and I needed a replacement and a spare. Called up and explained…read morethe situation and Mordy drove out to make the keys within a couple hours. He brought the parts, cut the keys and programmed them to the car. He did and awsome job. Friendly, funny, and knowledgable. I also asked him to make a spare key for my wife's 2004 4Runner. He was able to do it and program it in about 10-15 minutes so my wife could leave on her errands. Awsome. Great experience and would recommend this company. Thanks for the fast response and quality service.

Very knowledgable, friendly, and trustworthy. Installed an electronic lock for me and fit and…read morefinished the job perfectly including some metal sanding work.

Victor was quick and affordable. I will be using him for all my locksmith needs for my multiple…read morerental properties.

Long story. I won't waste time. But this guy had appts Fri, Sat and Sun. As it turns out, he…read morearrived on Sunday. I wasn't there, but he got my lock opened, with no damage, and no cost. No cost?!? Ridiculous. I will hire him for any different job in the future. Plus he was just a nice and cool dude.

Josh was early, super nice and very professional!! I highly recommend him! Excellent pricing,…read morefantastic customer service and he has over 17 years of experience. Hire this guy!

Texted Cory on Sunday. Met me at the home Monday morning. Very efficient & and got all 3 locks done…read morewithout any issues. I love supporting Veteran owned businesses! Dependable & courteous! Best thing, he provided me with a Veterans discount for my first service! Even without the discount, his pricing is incredibly fair. Thanks Cory & great job sir!!!

Came back from a short weekend getaway, only to find out that I locked myself out. Called Old Glory…read moreLocksmith and Cory answered the call. He tried to troubleshoot with me over the phone (to avoid having to come out), but when nothing worked, he made the quick trip out to help in person. Was able to get me back in the house in less than 20 minutes and even helped me figure out what happened to my lock. Very grateful for his help and professionalism throughout the entire visit.