Zoom responded to a request for a quote. The process is similar to Angies list. I was looking at one well rated company but they give your job request to several other companies as well. Zoom wrote back quick and quoted $50 to move a riding lawn mower 10 miles. They asked for my cell when I was interested. Then Patrick calls and tells me it's $100 per hour. I wrote back asking if it's $50 as quoted for work that would take less than an hour or $100. I got no response. I wrote this review. The owner contacted me to apologize. I'm giving extra stars for that. I am always out to support small businesses. read more

Zoom Vanlines is the best moving company ever. Our movers canceled on us last minute and we were left in an impossible situation. We called a few companies before we found zoom. These companies were trying to take advantage of us because we were a last minute move. Somehow zoom was able to get us a better price than the movers that cancelled on us. Patrick and Paul were understanding of our situation and went over and beyond to get us out on time. They deserve 10 stars!!!! Call them now for all of your moving services. Highly recommended!!!! read more

STAY FAR AWAY!! We hired Zoom to move our house in November 2021. They sent one "supervisor" like person and a bunch random guys who had no idea what they were doing. They ran out of boxes and my husband had to run to Home Depot to get them more boxes and tape. Mind you we have a VERY detailed description of what was needed to be moved from our home. The guys just threw stuff in the boxes without packing and securing anything. They even packed up sentimental candles of our relatives who had passed and just threw them in the box with no paper, no cushioning, nothing. I had trinkets from Dubai that were just thrown in as well. We had clothes that were on hangers in our closet that they just threw in a wardrobe box without even hanging. How lazy is that! They have filled boxes and barely used tape. We had most of our stuff taken to storage and upon going to storage we saw that most of the boxes were open because they barely use tape on any of them. Some boxes they didn't even use tape at all just folded the sides in within other. We had an 85 inch TV and two other larger ones and they didn't bring boxes to move any of them! Not only did they not bring the boxes they were unwilling to go and find the boxes to move our TVs. We had to wrap them with moving pads to try to secure them for the move! To top it off, the supervisor person towards the end of the day told us that they were "running out of time" based off their schedule and his guys needed to go. The house was not even fully packed up yet. The people left and we still had to pack our own boxes. About 10 to 15 overall. My husband called to speak to the original person who we spoke to to schedule the movers and he was supposed to give us a call back once he "investigated things". He never did. This company is not a professional moving company! They just have a couple guys in the office and a field supervisor. The rest are random laborers who have no experience with moving! Do not hire this company!! read more

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We needed a small job done (heavy table moved into our dining room from garage) and Zoom was one of the first to respond. I received many messages about jobs needing to be a minimum of 4 hours but they were very responsive, quick to show up and accommodating. They showed up on time, were very kind and professional. They were careful (which is hard to find with moving companies) and we appreciated them doing this for us!! We will definitely use them when we move all of our items to our new home and high recommend them! Thanks again! read more

Every step of the way, Zoom Vanlines kept it professional and were the only movers who actually responded with a fair price during peak season. They moved my stuff from Miami to NYC & packed some extra things for me that I couldnt fit into a box. They also moved my furniture across a busy intersection, which is just wild! I will definitely hire them again & recommend their excellent service to my friends and family! 5 stars!!! read more

Ultimate professionalism with awesome customer service. I would recommend Zoom Vanlines to ALL family and friends without any hesitation. Super friendly and hard working until the job is done. read more

I move a lot so I know that not every move is the same and things happen, this move was no different. However, they did a great job in managing those things. Of the 12 or so moves I have done in 20 years as part of the military these guys were hands down the most courteous. Their rate to move me from FL - NC was brought easily the best value, especially with all the other moving companies telling me that they couldn't guarantee deliver on any certain day and that I had to manage my expectations. You don't want to hear from your moving company that "Hey, we'll give you a 3 day window". Zoom Vanlines dropped off exactly on the day and time they said they would and at a very reasonable price and nothing was broken. The moving guys were top notch and very nice. When I move again I am calling them. read more

We planned a move from South Florida to New Jersey. The owner came to our place took photos, and quoted us on both our place & storage unit. A day before we left, AFTER they packed our place they told us they could not take our storage unit (which was in the contract). Moves are stressful as is, let alone moving to another state; to have a moving company last minute bail. The driver arrived and dropped everything off, mind you it was in the contract to assemble everything. At last minute in a new state, where we knew no one, we had to find someone to re assemble our furniture. Not to mention the items that were delivered were damaged, and there are still items missing. Most of the items are valuables and items that can never be replaced. I plan on filing a police report as well in regards to the missing items. After the owner exchanging explicit language with us due to their incredible incompetency, as paying customers I would highly advise to steer clear from these movers. Their own employees bashed this company. I would never recommend them. read more

They did an amazing job! We currently moved from FL to TX, and it was a breeze under their help. Patric is always very patient and helpful. I will definitely move with Zoom again! read more

Called them to support my project under my ASAP RESTORATION OF MIAMI company to move several bulky items from clients place in William's Island with a very short notice. The guys showed up and the move went smoothly! Will use them again and will recommend them to others. read more

BEWARE they are a moving BROKER NOT AN ACTUALLY MOVING COMPANY! Very disappointing that they took advantage of two seniors that are disabled. We were moving from Michigan to Florida and came across Zoom Vanlines! Patrick and Mike at Zoom Vanlines will tell you what you want to hear to get you to go with them and then after the contract is signed they go against what they verbally said then they will change the contract. Like they said they would tow the car then a week before they were suppose to arrive they added an addition $1,100. They arrived at 4pm on the last day of the arrival window, with a Penske rental truck. The truck was suppose to be empty but was a quarter full of someone else's stuff. The other people's belongings was not even tied down nor did they have blankets or mattress covers on these items. The moving blankets were dirty and just thrown in the back. If you are showing up to a new job they should be clean and folded and stacked not tossed in the back! If this is how they treat blankets how will they treat your belongings! One of the gentleman would not get out of the truck as there was a dog however the dog was put in a room and he still refused. I'm the contract they were suppose to bring moving supplies (boxes etc) which they did not. Then they tried to add on an additional $4k as they said there was more than what was in the contract as they do not come out for estimates it is all over the phone. Then as we were calling the main office to discuss the changes they were smoking marijuana in the truck. The other gentlemen who was contracted apparently own another moving by company and tried to get us to hire him. As we were not comfortable with how zoom Vanlines conducted themselves as well as not upholding their part of the contract (moving supplies and changing the rates significantly) we did not have them move us. They put us in a pinch as we had to be out of our house 4 days later. read more