Contact tikis gave me an eta, office kept me updated via text. Driver was on time and was very…read moreprofessional. This the company I will use if need in the future.

I reached out to Tiki's Towing after seeing their $65 tow advertisement on Facebook Marketplace…read more When I contacted them, I was informed that the $65 rate only covers up to 2 miles, which is understandable. My total came out to $120, which I agreed to without issue. Before the tow, I clearly explained to the first person I spoke with that the vehicle needed to be moved from one property to another and placed behind a gate, and that they would need to open the gate. After the vehicle was picked up, I also sent them a picture of the gate--circled--as you can see in the image below, to make sure there was no confusion about the drop-off location and instructions. When the driver arrived, a different person contacted me for directions. I assumed all prior details had already been communicated, so I did not repeat the information about the gate. However, once they arrived at the drop-off location, they refused to open the gate and place the vehicle inside. They told me the person I originally spoke with was "in training" and unaware of their gate policy. I explained that if I had been told upfront that I needed to be present to open the gate, I would have made arrangements to be there. Despite this, they refused to wait for me and left the vehicle in front of the gate--even though I had already paid the full amount. Before posting this review, I tried to handle this professionally and work things out directly with the company because I genuinely support small businesses. However, I was told they would rather respond to a review than resolve the issue. To make matters worse, the owner/co-owner was argumentative and unwilling to fix the situation, stating they had other jobs to get to. Overall, this experience showed a lack of communication, professionalism, and customer service. I would recommend clarifying all policies upfront if you choose to use this company.

Courteous/ on time/ below quote/ good at pulling trucks out of mud ditch. Would recommend.read more

The tow truck driver was rude. He blocked my car and hadn't even started moving another car and…read moreignored me on Mother's Day as I couldn't get out of the parking lot with my young daughter. All I asked him to do is please let me get out before he starts connecting the truck and he told me I was giving him an attitude. Blocked in another guy he also totally blocked. Terrible customer service and rude to those of us be blocked with a super easy pull forward fix. He blocked us in while he sat there, ignoring us, couldn't believe it.

the worst --- they charged $947 for four days - and they only accept cash!…read more there should laws against this type of predatory scams - absolutely shameful!!!!

From the owner: Broke Down, Stranded. Need a tow truck? Have a damaged tire and no spare?…read more Now you’re stressed out and on the side of the road in Clay County and you just want to get back on the road and on with your life! You need a towing company you trust, with the skill (and the equipment) to come rescue you and your vehicle and make everything better again. We can help get you to where you need the vehicle to be, call Clay Towing & Roadside Assistance to get this done. Affordable Local Towing and Roadside Service available in these nearby Florida cities: Bellair-Meadowbrook Terrace, Lakeside, Fleming Island, Oakleaf Plantation, Middleburg, Oakleaf, Fleming Island, West Jacksonville.

Reputable, reliable and amazing customer service. I will be telling everyone about this company…read more Affordable and on time. Extremely pleased customer. Thank you so much!

From the owner: Jenkins Towing is a family owned and operated business. We pride ourselves with being professional…read morein customer service and offering a fast, reliable service. Whether you are a business with a private parking lot, a homeowner with an unwanted vehicle on your property, or stranded with vehicle problems, we are here to help with all of your tow needs. We currently service the following areas; Clay, Duval, Yulee, Middleburg, Beaches, Callahan, and St. Augustine.

My car was stuck in mud, it was towed by Tom's Towing Service. He was affordable, efficient and…read morequick. I will definitely use them again

I called other Towing Companies 2 Gave me false prices, then tried to correct their error. I called…read moreToms upfront pricing service was dead on i thru on a second car to be towed at the same time . They agreed for a modest amount more. so I told them to go for it. Very Very nice driver.I will not call anybody else tru people who are good at what they do.

They do not have access to the Naval Base as they advertise.........Don't offer a service you…read moreCANNOT provide!

After waiting for 5 hours for AAA to send someone to jump the dead battery in my truck, I called…read moreScott's. I was serviced and ready to go within an hour. Great service! The next time I need help, I won't be calling AAA. I'll call Scott's!

We were told the company would be on scene in 2 hours. We are now almost 3 hours later and no tow…read moretruck and no one answering the phone or calling with an update that they are running late. Horrible business tactics that no one even reached out to us! We have now gone from using the company that the insurance told us we had to use to paying out of pocket for a different company! 100% not reliable!

Three hour wait time. Kept changing the arrival time. Finally said they were coming but the…read moretracking app showed they did not leave the tow yard for another 20 minutes. Makes a bad situation worse, people aren't getting their cars towed because they're having a great day. Jerks.

Very fast! good tow!My car gotten to the destination safely! Love the cash app method very easy for…read moreme

I called many towing companies including 4 Nine Towing and Recovery, I got a text to tell me that…read moreshe would call back. I got several of these automated text messages from other companies also while searching. While waiting I did get a hold of another company but 4 Nine Towing did call me back, I thought that was professional so I want to keep 4 Nine as a reserve for next time I need a tow. It seems people in the tow business hate their job or they are busy as can be. It's about customer service and I called the 5-star companies and only 2 I would recommend and 4 Nine is one of them~

I feel like writing a sonnet to D&D Auto & Fleet! I have taken my car here TWICE since my last…read morereview and I gushing with my love for them even more. The team expertly replaced my alternator and rear brakes pads and rotors too. I love their speedy response time if you write them with a question or estimate on Yelp. It's also helpful I can drop my car off there after-hours and have them start on it the next day while I'm at work. Infact, I dropped the car off last night and by noon TODAY Debbie called to say my car was READY! Another bonus is you can add an oil change into your order so it's one LESS thing off your to-do list you have to worry about :) Thank you again a million times D&D Auto & Fleet!

as an owner of a high mileage 2007 Toyota Camry, I needed some major work done. My rotors were…read morewarped, engine mounts, axle, struts, stabilizer bar, radiator cooling fan(which led to a cracked radiator) had all gone bad and all needed to be replaced. Took a chance on this auto repair shop after seeing many sincere reviews and I'm so grateful that I did. When I first arrived at this NAPA Autocare shop I met Debbie, she was friendly and her customer service was outstanding the entire way. She made sure all the repairs I needed were addressed and were going to be looked at and taken care of. It literally took only a full day for them to get all of these repairs complete. I was able to apply and get approved for NAPA EASYPAY credit card in that timeframe. On top of that, the total cost was near $300 cheaper than the initial subtotal which is a nice feeling opposed to having more added to the bill. They did a courtesy top off of my motor/transmission oil as well which is appreciated. Before leaving, Debbie and Mark advise me on maintenance to be aware of, great relatable suggestions and I always leave feeling my car was well taken care of(satisfied all 3 visits). Better steering performance, no more shakiness when braking, definitely a smoother ride so far. A+ quality repairs, big thanks D & D Auto & Fleet! Will recommend to friends and family.