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    ZoomCare - Overlake

    4.2 (5 reviews)
    Closed 7:00 am - 5:00 pm

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    Kaiser Permanente Bellevue Medical Center

    Kaiser Permanente Bellevue Medical Center

    2.4(184 reviews)
    2.2 mi

    I have used various departments in this hospital and have been so impressed with the service…read more The cherry on top was Michelle in reception on the oncology floor. She went out of her way to arrange an appointment for me with the injection room despite being very busy. This involved several messages and phone calls and she is so patient and professional. She is a real asset to Kaiser Bellevue. Edit - 12/18/24 - I know many people probably have had their own experiences but I have been blown away by how my problem has been handled. After my great experience yesterday, today I was helped by Stephanie Cunningham from Kaiser Tacoma. She called me several times, sent me messages and went above and beyond to help with my issue with my new prescription which has to be administered in a hospital setting. Feeling really positive about Kaiser today.

    Kaiser Permanente should be shut down for malpractice. I had to leave at least one star to leave a…read morereview but they deserve 0. It is unfathomable how a patient can do everything right, attending every annual checkup, completing mammograms yearly, and undergoing precancer screenings with clean results, only to be diagnosed with Stage 4 cancer that has spread to her bones. At her last primary care visit just months ago in April, her levels were supposedly fine. When she voiced genuine concern that something was deeply wrong and suspected cancer, her physician completely dismissed her. Fast forward to a hospital visit this past Saturday due to severe back pain, and yesterday we received this life-altering diagnosis. This level of negligence, dismissal of a patient's instincts, and failure to catch something so severe until it reached Stage 4 is beyond unacceptable. Kaiser Permanente completely failed a long-time patient who trusted them with her life. If you expect healthcare providers to actually listen to your concerns, look elsewhere.

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    Kaiser Permanente Bellevue Medical Center - Kaiser Permanente Bellevue Medical Center

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    Kaiser Permanente Bellevue Medical Center

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    ZoomCare - Super Emergency Care

    ZoomCare - Super Emergency Care

    3.8(28 reviews)
    2.8 mi

    The doctor who saw me, Dr. Paul A Lee, behaved less like a medical professional and more like a…read morefinance frat bro . His explanations were vague, dismissive, and barely met the minimum standard of care. I ended up getting more useful information from the medical assistants than from him. After being fitted with a leg brace, I asked a few basic questions such as what position my leg should be in and how long I should wear it. Instead of giving clear guidance, he responded with "I don't know". I cannot fully straighten my leg after my fall, so I asked whether it needed to be straight in the brace or simply kept in a comfortable position. Rather than answering professionally, he mocked me and mimicked the way I was walking, claiming it was "almost impossible" to walk with a bent leg ... That is exactly how I had been forced to walk into the clinic due to the pain in my knee when attempting to straighten it. Being dismissed, mocked, and given inadequate medical guidance while in pain is completely unacceptable. His behavior was unprofessional, disrespectful, and frankly appalling. I would strongly advise others to AVOID seeing this doctor. The rest of the medical staff were lovely.

    Updating my previous review after a solid experience…read more As an ER nurse, I notice speed, workflow, and efficiency immediately, and this place was one of the best I've seen. I had an MD eval, labs, a CT scan, and a fluid bolus, and I was out of there in a little over an hour. For anyone not in healthcare, that is wildly impressive. Considering most wait times in the ER or urgent care can easily exceed 6-8 hours, this experience really stood out to me and absolutely warranted a review update. The clinic was super clean, organized, and the whole process felt incredibly streamlined from start to finish. The staff were friendly, helpful, and kept everything moving quickly without making the experience feel cold or rushed. That is a hard balance to strike in healthcare, and they nailed it. I do not impress easily when it comes to medical workflows, and this place absolutely delivered.

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    Doctors Of Bellevue Redmond - Alesya - Patient Coordinator

    Doctors Of Bellevue Redmond

    3.3(50 reviews)
    0.6 mi

    I came to Doctors of Bellevue-Redmond to get my green card medical exam done since they were very…read moreclose to my workplace and an in-network provider for my Premera insurance. We called them on a Friday to set up an appointment for the following Wednesday. When we arrived on Wednesday, the entire process was fairly quick and straightforward since we both had complete immunization records. Dr. Dudetsky was professional, courteous, and helpful. We had to come back a couple of days later to process the results of our TB skin test, and had a very quick visit once again. Results were provided in a sealed envelope as per USCIS standards, and the staff clearly knew what they were doing--definitely something you want when dealing with the government!

    Consistently poor communication over multiple visits ranging from 1.5-3 weeks without responses or…read moreaction after multiple follow ups that I had to initiate. After my first appointment, I was told a prescription would be sent. It never sent to my pharmacy. I followed up 19 days later, got no response, and followed up again the next day, before finally getting my prescription. I also asked about scheduling a follow-up appointment at that time and never received a reply. It took 3 weeks before I got my prescription. Months later, I requested a copy of my medical records. I followed up 5 days after the initial request, then had to call 10 days after that just to get them released. It took 2 weeks to get my records. Most recently, I requested a renewal on a medication I've been taking for over 10 years. I heard nothing back for 11 days, then had to call in. I was placed on hold three separate times over the course of one call, totaling around 15 minutes, and was told I'd need to come in for an appointment before they'd refill it. I explained that I needed it immediately because they hadn't responded in 11 days. They put me on hold again and then doubled down on the same answer. Staff also blamed the delay on the receptionist being "new," despite her being the one who put me on hold twice to check with someone else on my behalf. It took 1.5 weeks and I never received my prescription. I have never had such horrible communication or professionalism from a medical facility. I would suggest going literally anywhere else.

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    Doctors Of Bellevue Redmond - Senada - Patient Coordinator

    Senada - Patient Coordinator

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    ZoomCare - Overlake - familydr - Updated September 2026

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