Kirk Heavy Truck & Trailer Repair is a excellent company and they are extremely skilled in diesel…read moreengines and every aspect of trucks and trailers. We have used this company for years for our trucks and trailers and we trust them to make sure everything is operating at peek performance and they never let us down. We have even hired the owner Steve Kirk as a forensic advisor regarding diesel engines on critical hospital equipment. We have Trucks and trailers PA inspected there and the level of detail even exceeds the inspection requirements. We highly recommend Kirk Heavy Truck & Trailer Repair. We need our equipment to operate without issues and Kirk Heavy Truck and Trailer Repair helps to make that happen year after year. Sincerely Charles E Pitchford, President Pitchford Diversified Inc.

Called to discuss a needed suspension upgrade on my 5th wheel camper. He was very confident in his…read moreapproach to my questions about what I needed done. I had to wait 3 weeks to get in which put me in a bind time wise because I sold my home and was moving into this rig but he told me it would only take a few days to do and that gave me enough time to do what I needed. Two weeks before my appt I called and left a message to make sure he had an item I wanted installed during the repair that is what everyone uses to do this but with the way parts availability is currently I had to make sure it wasn't tied up waiting on parts. My day comes and I drag it 100 miles at $6.00 a gallon for diesel to make my appt. As soon as I walk in he tells me he didn't know what I was talking about on the voice mail I left. Why didn't he call and ask me? If he would have I would have known right away he didn't know what he was doing and went another route. So, he slides under the rig and makes crazy suggestions on what to do. I've run shops since the 70's so I didn't just fall off the turnip truck. I'm just at the point in my life the heavy stuff is to much for me to fix. I suggested the route we discussed on the phone and told him a few things we needed to pay attention to and he slides out from under the rig, tells me he isn't my guy and walks away leaving me standing there. Now my home isn't getting repaired on time for me to move into and I'm screwed. STAY AWAY!!!!

They were flexible with my schedule and quick to get my vehicle transported. They have towed…read morevehicles for me several times and every time has been a great experience! Always personable and full of good information. These services are hard to find! Definitely recommend using Graff towing and auto repair to everyone.

I can not say enough about Graff towing. Not only did they send the owner out on a holiday weekend…read more He was able to get my car off of a curb. It was not your typical beached car. He really though it through and was able to get me back on the road without damaging my car. I truly don't think anyone else could have made it happen.

My 2008 Hyundai Elantra has been struggling with holding a charge and various electrical issues…read more After a local tool shop ran code, my boyfriend identified a probable alternator issue. After calling around town, Ian at Butler Service Center let me know they could look at it the next day and even walked me through where to do an overnight drop-off for my vehicle. I dropped my car off after hours and got a diagnosis by 10:30 the next morning- confirming the alternator issues - and stated the repairs would be completed by end of day, and for $400. I'd been expecting $1,000 with labor in this economy, so I was over the moon. When I'd dropped my car off, I noticed they do inspections so I asked if I could send a copy of my insurance for them to inspect, they said of course, and had my new inspection sticker ready on my repaired car at pickup by 1:30. Ian received us at pickup and told us a bit about his background, nearly three decades of experience and knowledge and very personable. He even identified slight wear on one of our tires and rotated them on the house. This entire process was sensationally smooth and surprisingly stellar. Not sure if I got the New Customer Special or what, but my experience with them could not have gone better.

I'm from out of town, was in Butler to get a new chip key made at the hardware store down the road…read more Couldn't get the key made because of a maintenance light on the dash which prevented reprogramming needed to get the new key accepted. Ran down the road to Butler Service Center, they quickly cleared the light for me, wouldn't take any money. So can't testify to their repair skills, but they were very nice and treated me kindly in a momentary crisis.

I bought all my used cars here. Never had any trouble with any of them…read more I'm sorry to see it's gone. I liked the guy salesman. I wish I knew where he went and if selling cars again. I would buy from him in a second. If you read this please let me know where you went. Scott where are you.

I'm new to the Freeport area and I needed my car inspected on a Saturday morning. I called…read moreDeveraux at 9:15 am and spoke with Sylvia from the service department. She was extremely friendly and helpful. She told me to bring my car in and they should be able to get me in at 9:30. I arrived at 9:25 and spoke with Sylvia, who was even more friendly in person. By 9:32 my car was in the garage getting inspected. The inspection took them about 45 minutes, which was faster than other places I have been to in the past and it cost under $20. Additionally, they washed my car for free and said they provide that as a complimentary service for cars that are serviced at their garage. This added another 20 minutes to my wait time, but I did not mind at all waiting because they did an awesome job detailing the outside. I have been to a number of automotive garages, but Devy ranks up there with one of the best experiences I've had with auto shops. This is important because I hate the feeling of being at the mercy of "expert mechanics" who could overcharge or "misdiagnosis" issues with my car, thus costing me an arm and a leg. I definitely did not have this experience here and will return in the future. I'd highly recommend if you need your car inspected or other automotive needs!

Quality work, at a fair price. These guys are fast and efficient as well. We take all of our…read morevehicles here and have for years and have never had an issue. Sometimes it's hard to get a hold of them because they are working on cars but I have learned to call in and the afternoon.

This is the second time they have saved my blonde self when I locked my keys in the car. Super fast…read moreand so nice!! He was very careful with my car as well. I used them through Aaa and they are the reason I renew

I got into an accident and they were the first one on site to tow it. When I called them to check…read moreabout it, they said they thought it was totaled and asked me to give them the title. Then they would "waive the fees" but take my car, which pretty much only had back bumper damage and flat tires. So they basically tried to steal my car. And the office lady was RUDE! Don't trust them with anything.

Called them to get a tow. After waiting an hour I call and the phone operator was very rude. I get…read morethat ppl are not in great positions when they need a tow, but that does not mean you treat us poorly.

I can't say enough about how nice, honest, and skilled Rick is. I had a unique brake incident on a…read morerainy Saturday evening and Rick face timed with me so I could show him the problem, then on Sunday morning he picked up parts I had ordered at a nearby parts store, brought them to the parking lot I broke down in and proceeded to spend the next few hours patiently completing a rear brake job that even though he didn't have the exact specialty tool my VW required, he persevered and did just a great job! If you need roadside help and he's available, don't bother calling anyone else.

Got locked out of my car. Called roadside and was told 1 1/2 hrs until someone arrived. The…read moresavior to my day showed up within a half hour and quickly unlocked the car. Super nice...super helpful. Even made sure the car started up before he left. Would recommend this company in a heartbeat.

TOP-NOTCH! I got my…read morecar stuck on a gravely hill. Golden Hook came within 10 minutes and assessed the situation and began to arrange to pull me up the hill. Then a neighbor moved their car which allowed me to drive my car up a less steep and less slippery part of the hill. I wanted to pay the driver his normal fee but he said he believed in KARMA and that I did not need to pay him ANYthing! So kind! He made my day!!!!

Our car broke down by the incline downtown and they came almost immediately - very grateful it's…read morecold! Thank You So Much!