I've been shopping at this Cranberry Twp. Advance Auto location for years and years. I've recently…read morehad some very positive experiences there. Thanks to the staff and especially Carrie for her positive attitude, customer service skills, and eagerness to help! She makes the visits to the store enjoyable and fun! Looking forward to many more years of buying quality parts.

A while ago they had a terrible Manager named Chad…read more I heard recently that Chad 'Got promoted to Customer'. That's the most hilarious way anyone ever told me they fired someone for terrible customer service abilities. You get 5 stars, my friend! I always change my ratings and reviews when a business properly corrects the problem and beyond. I do almost all my business here and in harmony now, depending on where I am at.

This dealership inspected my trade in before we talked numbers on the RAV4 I wanted. The salesman…read morecame back with a payment of $630 per month with 6,000 down for a base model RAV4 that MSRP was only 29,300. They were trying to get 4,000 over msrp and only valued my trade in 5,000 under trade in value. I immediately asked for my keys back and the salesman kept trying to lower my payment. I eventually got my keys back and went home. After I got home he magically got my payment down to $395 per month which is the correct number for the price of the vehicle. How did they go from 630 to 395 per month. They will try to rip you off so be careful. They were the only dealership with any new cars on the lot and I understand why.

"Dream's Do Come True"…read more I'm utterly amazed! Still in Shock!!! The Team at Baierl Toyota is Godsent. "True Facts" On 30 April 25 I contacted Baierl Toyota inquiring about a 2014 Mercedes GL550, I received a speedy response from Mr. Tyler Farley who is truly (God sent) informing me that the Vehicle is still available. "Dreams Do Come True" Mr. Tyler Farley (Sales) and Mr. Christopher Franciscus (Finance) are true professionals. The entire process was stress free, seamless, highly professional. On a customer satisfaction scale Baierl Toyota is 5 stars' plus. My overall impression about Baierl Toyota is beyond words. I'm truly grateful, thankful and blessed to have met these remarkable individual's received quality Customer Service and a Dream Vehicle. Sincerely, A Satisfied Loyal Customer Earl Marshall

1 star only because my salesperson was kind and price seemed fair. The rest of my experience was…read morepoor after leaving the dealership. I come to find out weeks after my purchase they under paid by about $500 the contract agreed payoff of my trade in as a payment had cleared the day after my trade/purchase that I could not cancel due to autopay. Instead of the dealership paying off the contact signed amount and me getting a refund from Ford credit, they under paid. The dealership should have sent me a check for the difference. I sent multiple emails to multiple individuals including my salesperson and finance manager questioning this, demanding they refund me the difference and no one responded. Also, the extended warranty process was very deceptive i am now realizing. I asked directly to the finance manager more than once since I was purchasing a jeep, was the extended warranty a jeep manufacturer warranty and he answered yes each time. I trusted he was being honest, and not really reading the fine print and not being 100% knowledge about the extended warranty business, purchased it. After reviewing the paperwork recently, i noted it was a toyota finance extended warranty. I was upfront in the office signing papers if it wasn't a jeep manufacturer warranty i was purchasing it directly from jeep and not from their dealership. I feel he purposely deceived me to sell a warranty that day. I plan to cancel this warranty as he was deceptive in what he verbally told me I was purchasing. I would not recommend this dealership as their tactics are deceptive. Purchase price was fair, but the made extra money from me using these deceptive tactics.

A valet parking attendant decided to "pin stripe" the top of my Leer truck topper, I guess he…read morecouldn't read the height limit painted on the support beam entering the garage. Anyway, the damage repairs pretty much exceeded the cost of a new topper based on an estimate from a body shop which led to a recommendation for Zoresco Equipment in Cranberry Township. Zoresco did a fantastic job! Mike ensured that the color match and various other features of my current topper were as good or better than the original. Ordering from Leer went quickly and Zoresco's team installed the topper perfectly using a mounting system better than the one I had. Mike also worked with the parking garage to dispose of the old top (recycled to the back of one of their work trucks) so I wouldn't have to pay the disposal fee. Zoresco is a working shop and not a boutique service facility. You'll get fantastic service without all the glitz and glamor of a camper dealership. I highly recommend them for the products and services they provide.

I stopped in to inquire about a cargo trailer. The guy behind the desk indicated that the phone…read morecall he was on was not important, but he never hung up to concentrate on me. Pointed me in the direction of brochures and that was about it. Any information I got was not voluntary.

We live in a time where the old 'bait and switch' has become the new normal for car dealerships…read more Many dealers like to advertise this amazing low price Online by stacking rebates and incentives that you'll never qualify for just to get you in the door, waste your time and hope you'll just give in because you've invested too much. That's a disgusting and dishonest practice and I for one, won't give my time or money to anyone that does that. With that said, if you want to avoid that nonsense and have a good, honest experience buying a vehicle, go to Ron Lewis. I cannot tell you how refreshing it was to go in and have real conversations with real people and just avoid that whole rebate stacking garbage. They're not flashy, they're not going to wow you with gimmicks. What you will get, is a fair and honest price on a vehicle. I've bought quite a few cars over the years and it was actually a pleasant experience for the first time ever working with Paul and Shawn. Friendly, down to Earth folks that merely want to see you happy and earn your business for life, rather than trick you in with a low price you'll never qualify for. I did my research before I went in. I knew what I wanted and what I wanted to pay and they surprised me beyond my expectations. Great people, great service.

Sent my Jeep in for a diagnostics exam and asked them to look at a couple different things. They…read morewanted to charge me multiple diagnostic exams for everything I wanted to be checked and essentially talked me out of doing more than one diagnostic exam. Other garages will look at everything you want! When I did do the one diagnostic exam and they found issues with the tensioner and pulleys, I Ordered the recommended tensioner and pully directly from them. And at the end of all of this, it came to turn out they sold me the wrong parts so I got two pulleys instead of the tensioner and I didn't need the pulleys in the first place. So the diagnostic exam was incorrect, and they sold me incorrect parts. They did not want to honor a Diagnostic exam refund and made me jump through extra hoops to return the parts. Jim, the service manager says "I stand behind my work" when in fact, the work was incorrect. I would never recommend buying a Jeep or doing service with them in the future.