I have a 2015 Tacoma, and it had a recall for under body corrosion. This was 3-4 yrs ago-still, I…read moregot it inspected & had a better under body (kept her clean in winter). I got the undercoating they provided, & it was a breeze. Great Guys.

I called with a unique situation, as our car had been backed into by a semi causing body damage to…read morethe front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he'd be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. Robert was the guy who made the repair that allowed them to proceed with the inspection. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can't thank them enough.

Great prices, excellent service, friendly staff, this place cannot be beat!!!…read moreI was traveling and my A/C went out and I needed some other maintenance work taken care of, they fit me into their schedule, kept me updated on progress and took care of the issue at a very reasonable price. Couldn't say enough good things about them and would recommend to anyone.

Wow! What a pleasure to find such a reputable and honest Repair Shop. Entering the shop you get a…read morereally good feeling of a Family run business that truly cares for the customer. I just had my annual inspection done there for my 2015 Subaru and feel good about keeping her running for a few more years. Thanks to the team at Yeager Auto Body.

why not tell the truth??? AAA said you took the call and…read moresaid 45-60munutes. We waited the 60 minutes and your excuse was there was one ahead and when I asked what the ETA would be you said another 45 -60 minutes and of course that wasn't true because i called again and you said another 30 minutes????? Really? Why take the call. You solve been honest where as we could have did what ever we needed to do and you could've called and said you were on your way. But no you lied! Terrible service and I will make sure that keep your information so I no who NOT to call.

My aunt slid on ice and got her car stuck. Kendall towing came out and helped us get the car…read moreunstuck and drove it to a garage to be looked at. The gentleman was very nice and helpful.

Dan and his crew were excellent. Their customer service was very helpful and kind. They gave me…read moregreat information on my emergency tire issues, and they waited to make any decisions until they had the green light from me. A great experience!

My muffler needed re attached. I made an appointment, technician looked at my car (10) min. Quoted…read moreme for a new muffler over $900. When asked if the muffler could be re attached he said no. I went to a different muffler company and was able to get my repair completed for several hundred dollars less.

I purchased my 2012 Jeep Patriot from Monroeville Cochran in Jan of 2015. The buying experience was…read moreeasy and quick. No long waiting at the dealership. The best experience I have had. Warren was a great help to. When I purchased the vehicle it had a slight squeak. was told that is normal in Jeeps me and my husband did not think much of it. However in coming months the noise got really bad, made an appointment with the Jeep dealership owned by Cochran in Natrona heights. After arriving the service tech came out to the jeep pushed down on it and said yes that is not normal. He also told me that my jeep was out of warranty and I would probably be looking at about 45-90 dollars. If anymore he would let me know. After taking the jeep apart they found the issue and stated it was an arm control that goes into the bushing and the passenger side is worse than the drivers side. He quoted me the price to fix of 301.00. I stated to him I really do not think that it is fair for me to pay for something that had already started to be an issue when I purchased the vehicle. He asked me were I purchased the vehicle and I told him Monroeville Cochran. He said he would call over there and talk to someone and see what he could do. After speaking with the big manager from Monroeville, he told me that Monroeville is going to cove the expense to fix not one of the arm controls but both. That to me was a blessing and shows me that Cochran really does care about their customers and goes above and beyond to make them happy, I really appreciate the great customer service this type of service gives a business returning customers and customers recommending them to go to Cochran to purchase a vehicle. I just want to say thank you and I will be a returning customers for years to come and recommend to my family and friends for the buying experience. thank you Desiree Parsons

We had a really frustrating experience with Cochran, particularly with the finance department…read more Taylor Brown added warranties to our contract that we never agreed to. To top it off, we found out that they were video recording our conversations without my permission, which we found quite unsettling. It's now been three months since we canceled those warranties, and we still haven't received any refunds. We've sent numerous emails and made several phone calls, but we haven't heard back from anyone. It's been incredibly disappointing, and we would urge others to steer clear of this dealership.

Took my car in for an oil change and inspection. I was dropping the vehicle off for next day…read moreservice I told the gentleman that I only wanted a phone call for when the vehicle was done or if there was anything that needed done that wouldn't let it pass inspection. Not to call if it's only recommending the service as I wasn't going to be doing anything that didn't absolutely need done. I did not receive a call on anything. I had to call on my way after work to make sure it was done so I wasn't making a wasted trip. Thankfully it was done.

I have been trying to get my car inspected for 31/2 weeks. Every time I call they lie the part was…read moreordered then it wasn't ordered. They schedule me for an inspection the prior week and I asked for a mirror for the r passengers side, I was told that the parts dept. would reach out that day they never did. I called and left messages I got no call back. I then called several times totaling 4 weeks to finally get a supervisor today the part was never ordered . I spoke to 3 different people who lied and said they would return my call. TERRIBLE customer service I WILL NEVER BUY A CAR FROM THEM AGAIN they lied from the the time I purchased this car. BAD BUSINESS AND EVEN WORST CUSTOMER SERVICE!!!!!

The Tyke's nightmare resurfaces - had a check engine light again and found the wiring harness to…read morethe oxygen sensor that was replaced by these butchers had been pulled out of the retaining clips and had eventually worn thru and shorted. I have now had every single item Tyke's touched either repaired or replaced to correct the damage from their complete incompetence. BTW, just so you know, I worked' many years as a mechanic on automobiles and as a marine machinist for emergency diesel repair on navy ships. I've seen very high quality mechanical repairs and not so good repairs and this shop has performed some of the worst work I've seen. Good luck to anyone taking their vehicles to this shop.

Came here for an alignment. Everyone here is sooooooo friendly! Very honest! They know what they're…read moredoing! Frank, Jeff all of them! Thanks so much for fixing my car! Highly recommended for anyone who needs tires or alignment!

Amazing people, they really treat you like family. I'd highly recommend them for any vehicle…read moreservice.

We took our vehicle to them last year and paid them almost $900 to do the brakes and rotors for the…read morefront and back tires. We recently had issues and took to another shop to find out that Auto Illusions never did the back brakes or rotors. They refused to credit back the money to my husband for the work they DIDN'T do