I can see why they're closing down. The customer service is the worse! The store overpriced for…read morethe quality and styles you're getting.

I can spend all day looking at all the trinkets they have. I wish pricing was a little better…read morehowever I do find some random gifts which are unique and can buy right there and then instead of waiting for online order. Staff has always been welcoming and helpful

Plenty of parking. Came on a hot weekend afternoon. This was an outdoors shopping center. Place…read moreappeared clean. There were a good amount of people shopping. They had a good variety of stores from Barnes and Noble, to Trader's Joe, to Bath and Body Works. Of course there were plenty of places to eat too like Yard House and Urban Fish Taco. There were plenty of places to sit and eat outdoors. They had a splash pad for the kids. Good place to hang out.

Chino Hills can be limited on entertainment, but this place remains as one of the better places to…read morecome. In the one year that Jen and I have been dating, this place has improved and provided many fun days and nights. The Christmas decorations were wonderful and this past weekend they had the Lunar New Year celebration, with many additional pop-up vendors in the street (closed off for pedestrians). We enjoyed walking, talking and exploring all the additional vendors and also the people (and dog) watching was top notch. Judging by the crowd turnout, I would say that this was a successful event, and I hope they add more events like this going forward. Many great restaurants, shops, craft stores and plaza entertainment. Water fountains and train rides for the kids (and some adults too). Whether you come here to dine, shop or just hang out and enjoy the weather with others, this place is a solid choice.

While shopping at DD's discount I came across this store. It was trendy and fully stocked with cute…read moreclothing. The store is small but other than that is nice. Prices vary depending on items..

Me encanta esta tienda tienen muchas tallas y mucha ropa moderna y bonita..las muchachas que…read moretrabajan alli son bien serviciales te alludan en lo que necesitas, son amables y educadas....y lo mas extraordinario es que saben los dos idiomas....Ingles y espanol.....

We went on a Friday evening. The staff was very friendly but we wish they were more clear about…read morewhat sales that they had that day. The store was clean and organized. They have fitting rooms in the back. You basically can only go to the fitting rooms once so they recommend that you have everything you want to try in before you go into the fitting room. There were a few other people and we were still able to maintain our social distance. They have a lot of trendy and fashionable clothes for a reasonable price but not cheap. They have fur coats, jackets, towards the front and dresses in the middle and shoes in the back right. My sister was able to get 3 items: Levi shorts, dress, and a cardigan and she was very happy with her purchase. We would definitely come back another time.

This thrift store is a joke. Went in to sell items which some were from brands they are looking for…read morebased on their website like pacsun, brandy, etc. All they took was a shirt from ROSS and Forever 21 . Don't waste your time here, you are better off selling your items on depop or poshmark!

I normally don't shop here but they had blouse sale for $20 +...l found some comfortable fitted…read morework slacks for $50, a beautiful smooth "Hawaiian" top and a floral top as well. Although those items were not $20....l could not resist the style. When was the last time l splurged on myself?

I love shopping at Chicos. Large department stores are hard to shop because you have to go several…read moredifferent departments to find coordinated clothing. Chicos is small enough to find what you need. The Chicos in Chino Hills is my particular favorite because the sales staff is so welcoming and helpful. A special shout out to PETA. Several times now she has really gone above and beyond in helping me to select pieces for special occasions. She is not hard sell and even encouraged me to sleep on it when I was unsure. (I did sleep on it and returned the next day to purchase). Jaclyn is the store manager. Very personable and willing to help shoppers. It seems like the staff works well together and like what they do. It can be pricey but if you shop the sales and use rewards, suddenly prices are much more reasonable. They turn over the inventory quite regularly so there is always something new.

Loved this name brand store different selection & markdown too, low price friendly & helpful…read moreservice from associate never had an issues with them will always shop here

7 registers and never enough open! You are lucky if 2 registers are open. Huge lines every single…read moretime!

I just had the best experience with the manager. He was so polite and kind, and very professional!…read moreHe does an amazing job!! He was extremely helpful a round of applause for him!

Limited selection bad costumer service. The Homegoods area is getting worse, and if one of their…read moreproducts fail you have to deal with unprofessional costumer service.

I visited the Chino Hills Ross on Friday. I have never seen it this way. The line was tremendously…read morelong. There was only two cashiers and no manager in sight . I asked an employee if they could get more backup and they said there wasn't any when I asked to speak to a manager they said he was in a meeting these poor workers looked so over worked and stressed out it was really unfortunate to witness this

Never come to this Ross store. I bought some clothes for my husband at another Ross location a week…read moreago, and they didn't fit. Since I happened to be near this store today, I brought them in for a return. The employee in the picture, named Christina, rolled her eyes at me and said, "There's pet hair on these clothes--we can't accept the return." She had a disgusted expression on her face and even poked at my clothes with her finger. I get that the pet hair is my fault--I can clean it and bring it back another time--but was that kind of attitude really necessary?

Getting ready for vacation and this is our store to go to for our vacation clothes . They never…read moredisappoint . The store is classy and very well organized . The prices are a bit high, but They always run specials . The lady's behind the counter very helpful and cordial !

The employees were incredibly attentive and friendly. They greeted me right when I walked in, and…read morehelped me look for the items I was searching for, a couple employees even helped me pick out styles that they felt looked like what I would buy (Ava, Bella, and Crystal) they then helped me pick out what was the most stylish of the options. Ava even got me set up as a rewards member when I checked out!