you are greater upon entering. The displays are very well spaced apart . They have a fun assortment…read more of things you want to look at and buy. What a fun experience !

The second me and my buddy walked in on my birthday to the location at the NORTHPOINTE PLAZA, 9704…read moreN Newport Hwy, Spokane, WA 99218, the store manager named Heidi told us to leave literally the second we walked in so we asked if it was because we had frappuccinos from Starbucks as a joke she just kept saying "Get the f*** out of here" over and over probably about 10-12 times while im trying to ask "what is the problem" "why is she cussing at us and telling us we need to leave" she then tells us that " if we don't get the f*** out of here either the ambulance or police will remove us if we stay and she has to use her gun to make her point". And at this point we decided to leave. After she gave us no reason for why we could stay. And then when we call back and complain the next manager tells me her name and then tells me that it's private property and that they can do whatever they want once I tell him this story and then act like he didn't know her name when I asked for it again. So we decided to sit in the parking lot a little longer to figure out what we're going to do about this and had to go about talking to her and get us to go in there and look for shoes cuz they got a good deals and we just wanted a pair of shoes. About 30 minutes later after her customer that was in there and leaves she comes out locks the doors and goes to her car parked 3 cars from us and get in the car and no lie on everything I love she pulls out a meth pipe and starts smoking whatever is in that pipe. And not only did she pull out a pipe she pulls out a foil and a straw to her mouth she lights up whatever's on the foil. So needs to say she has a drug problem so maybe that's her problem because we never been a problem in any store and personal don't know anything about drugs other than the worst and that explains her behavior. She needed a fix and couldn't be bothered with another customer till afterwards.

Love this place!! Great clothing , shoes and undies!! Found a cute garden gnome too!!…read moreThey are a little on the pricey side but they have great sales often.

Great selection for tall men. Very helpful employees. Their clothes are made very sturdy &…read morecomfortable. My husband has bought clothes for all seasons there & they hold up to wear & tear. Highly recommended. They are a little pricey but they have good sales and are so well made it's worth the extra expense.

Standard Marshalls store. This store however was one of the busiest Marshalls I've been to since it…read morewas holidays and the location is in a mall. Didn't purchase anything and only browsed so can't say much about service. The selection was awesome though. The store was stocked with plenty of items. If you're a Hello Kitty and/or Sanrio fan this Marshalls was like the jackpot! So many cute hello kitty mugs, blankets, dishes, decor, luggage, and more! I was impressed with the selection but of course with the high volume of customers it was hard to walk around and it was a mess! Still a good location and I would return!

Love Matahalls. I try to visit in each city I am in, like the different selections and quality…read moreitems.

The employees here are super chill and friendly! When I needed to buy my husband shoes for his…read morebirthday, the workers gladly helped me through my predicament and talked colors with me! When it didn't fit, they easily exchanged it with our receipt and were able to help us find the pair that fit!! I would 11/10 recommend this store !

We came into the store and was greeted by Sierra. Nice guy, friendly and helpful! Saved us a lot of…read moretime going around the store looking for things. He was patient and took his time with us! Awesome experience.

Couldn't be happier with the great selection of clothing! Owner is very delightful and helpful. I…read morewill be back for more! Love the Worship music in the background! Kandy you are doing exactly what God bid you to do! Thanks for wonderful outfits. Will be looking for more.

Quality of clothing is mediocre. Bought a $70 bulky cable knit cardigan- wore it maybe 5 times and…read moreit's coming apart. Absolutely no negotiating an exchange or return, or even an apology for the poor product. I won't be back.

Went to this store to get my daughter a pair of Doc Martins. The ladies in there were great!…read moreCourteous and ready to assist. One lady roamed and did her business making sure customers were finding goods and propping up the store. Found the shoes she was looking for.. went to pay and found it was buy a pair get a second half off.. good deal but we were done shopping and the lady at check-out informed me we could come back and get the 1/2 off pair at a later date if we were in the registry.. we are so I'm definitely going back!!

I love coming here. All the staff members are so helpful and knowledgeable. My daughter is now…read moretaking ballet lessons and we've outfitted her entirely at Empire Dance. I'm sure you can find some things cheaper online but I guarantee it's worth the cost to have your child fitted appropriately for dance shoes and they stock the highest quality tights and leotards.

Worst customer service ever…read more They were at Seattle Center on 8/19 so people whose kids attend Pacific Northwest Ballet school could go there and purchase required items for lessons. We purchased some items, and one of them was a cute neckless for our daughter - but when we arrived at our house, we noticed that the neckless was not in the bag they gave us. We called them immediately, and Bailey answered. She called the owner Melanie who was still at the Seattle Center. Melanie told Bailey that she handed the neckless to "our daughter" and the daughter walked out with it. We told Bailey that could not be us because we didn't have our daughter with us. So Bailey called Melanie again, and called us back to tell us that if we returned to the Seattle Center with our receipt, Melanie will give us the neckless. So we drove all the way back there - but instead of giving us the neckless, Melanie took our receipt and phone numbers and told us she'd get back to us. Two days later (8/21), no word from them. So we called their store and left a message requesting that they call us back to let us know what was going on. 8/26 (M), still nothing from them. So we emailed them with details of the situation, and again, requested that they contact us. Now it's 8/31, and still no word from them. At this point we don't thing they have any intention of giving us the neckless back or ever contacting us. If this is not the worst customer service or business (for possibly selling the same thing twice and ripping us off), I don't know what is. It's a shame that we have to use this business to obtain items required for PNB school, I wish the school contracts with someone else.

Great store that always has friendly service. I can buy online and bring my returns here with no…read morehassle. The store itself is usually stocked well with all sizes and really represents a fashionable plus size women

I am a plus sizer. I like to wear cute clothes made for me, which is why I adore this store. They…read morehave the cutest clothes and they fit well. They are a little spendy if you don't find a good sale but for the most part, they always have a sale going on. I like to order online and get my items shipped to the store. I am able to try them on there and if they don't fit, the return/exchange process is easy peasy! I had to exchange about 4 pairs of leggings for a smaller size and it was no trouble at all. The ladies who work there are super friendly and always helpful. I've not had a bad experience here yet. The store is a little cramped and the layout is kinda weird but they have a lot of great stuff!!