We came in with my son needing western wear for a wedding. We had the pleasure of being assisted by…read moreHunter. Major shout out to Hunter! He got us square with each piece of the outfit with a smile and great attitude.

So on monday I went in to exchange sone pants that didnt fit. The girl at the counter asked if they…read morehad been washed i said yes because they were worn once. She called who I believed to be the manager over and she said no we can't take them back because they were washed in a shity rude attitude. I simply told her that they have done it before without any issues. She again in the same attitude tone we dont take back pants that have been washed. I took my pants back and walked out. As I walked out I said I would go to a different store and she said go ahead ill call them and tell them youre going and not to accept your return. Ive never been treated in such a way at boot barn. The girls were always nice and helpful. But thos old lady Beverly just was not.

I had a shoe that was smaller than I'd like, and I called to return it. I talked about how unhappy…read moreI was with the service and the man on the other end, allegedly named Ryan, claimed that I was attacking him personally and hung up on me. I called back several times, but he kept intervening and even answering the chat. I was not sent to another manager. I'm fed up. Pros:

The dude and I came to this Sketchers on 06/14/20 and 06/22/20. When we entered we were greeted by…read morestaff. Staff was friendly and wearing mask. They had sales going on for buy one get one half off which is a good deal!!!! I seen a few shoes I liked but they didn't have very many sizes in my size. I am a size 9. Since they didn't have shoes in my size the dude I asked for informed my boyfriend and I that COVID-19 messed up their stocked due up shipment delays ant would be getting new shipments next week so I came back. Each time I came in staff was friendly and kind. The store was clean and organized. They had music playing. It was a nice shopping experience. I got running/walking shoes as I was in desperate need of some as my other pairs had holes in them. The Rose Gold shoes are the most comfortable shoes I've walked in ever! Very comfortable on my long walks and even exercises throughout the day. The black shoes I got were stylish and very comfortable and cute! I got some socks that were on sale in which the total came to $94. Overall, you can't beat the deals that's going on right now. Great experience and lovely time shopping here and with my dude! I recommend!!

I read the online reviews and honestly, it almost scared me away. What brought us in, was that my…read moredaughter is itty bitty and we needed to make sure that the jacket fit her. We were immediately greeted and helped. We were shown an array of selections and taken to try on the jacket. The counter had a breakdown of the patch prices and other upgrades. I paid $560 and I feel that that is a fair price for the quality of the jacket and the upgrades we selected. We will have a longer turn around and that was because we made a custom selection with the full knowledge that it would take an extra week. The only rude interactions I perceived in store, were parents coming in without understanding the prices and snapping at the teenagers' selections and the poor workers. I saw it with my own eyes. Shawn helped us and he was full of price transparency & knowledge. As we made selections, he'd point to the prices on the counter to show me the difference. He also made suggestions on colors and patches that we loved and went with. We all shared a few laughs and honestly, I feel like my daughter and I had so much fun designing her jacket. Beautiful memories. Thank you Shawn and First String Sports. I will always recommend your store.

Would not recommend DO NOT GO HERE NO MATTER WHAT THE SCHOOLS SAY! very unprofessional, very high…read morepriced for little to nothing on the jackets. GO TO JOSTENS. I came in here because the athletic director from Hoover high school told me to come here. She said they were good and my kid would get their jacket by Christmas and snarked at the other business. I originally was gonna go to. Which is.Which is Jostens. A guy helped me with the order and I mentioned we were told to come here instead of Jostens and I said the price of the jacket there total $350 he laughed and said our jackets gonna be wayyyy more. As if it was funny. THE JACKET CAME OUT TO OVER $600! After all was said and done I gave in out of pure me being a mom. IYKYK. I am so disappointed that they are ripping off students and parents this way. $150 for embroidery? Jostens includes it! $175 for a varsity jacket to start. That's way better then $250 starting After I said I was a single mama doing it alone and my mother who just passed has the patches somewhere and it was a very emotional process for us. I was met with coldness and jokes like this guy was just happy screwing people out of money. The guy also bad mouthed the other company laughingly saying the guy stitches it himself and it's bad work. So rude and unprofessional. I will tell everyone I know not to go here! All the one star reviews are accurate. That other owner of Jostens is sweet and kind. That is valued over the experience I had here at first string sports. The only thing that worked out there is the manager gave me money back and wasn't rude. So do not go here go to Jostens. Don't listen to the schools they have some secret agreement with them most likely. I complained to fusd as well. I see why most students don't get a jacket it's highway robbery.

My daughter and I went in to buy a Christmas gift. The store is filled with every sport item you…read morecould want. I was impressed in the selections. The customer service was horrible! I noticed only men were being greeted . There were probably at least 5 workers hanging around the registers talking to each other as customers walked by. As I brought my purchases up to the counter the guy did not acknowledge me, continues his conversation with other co workers. The only words that come out of his mouth was my total. I was trying to support local but I would have better service ordering on line.

What a joke. If you have allergies, wear a mask. The clothes are so old and dusty. The only thing…read morethat's new, I are the Dodgers championship tees. Oh, and make sure you didn't have too much to drink before you walk in this place because they will not allow you to use their restrooms. They will ask you to use a restroom at Wendy's across the street or elsewhere. I'm surprised the City hasn't gone in there or somebody hasn't reported them. We will not be returning unless we have an empty bladder.

I was looking at some bicycle racks for my new eBay and some accessories as well. They had a nice…read morearray of selections. I do wish they had more bike bags and lock choices but overall great to see and check out. I also really love the used section as you can get great deals For things such as shoes, roof, racks, snow, gear, and everything else in between that sports

Nothing is ever in stock, they say you can order it online but if that was the case I wouldn't have…read morebothered to drive across town! What a waste of time and energy! I will order it online but definitely not from you!!

Location: Journeys Fashion Fair Mall Date: January 2, 2026…read moreService: Footwear Last week I visited the fashion, fair mall and Journey store located on the first floor. I visited there due to looking for some boots, my size. Once I walked in, they assisted me right away. Kendra was very helpful and accommodating. Kendra actually listens to the customers needs. The only negative is they did not have the size in the boots I wanted to purchase. Overall, I had a great Customer Service experience. Their prices are reasonable and they do offer a special promotions and discounts.

We had such a wonderful experience here. The staff gave my kiddo Cambria an incredible amount of…read morecare and dignity, and that means more to our family than I can put into words. They were thorough, thoughtful, patient, and genuinely helpful every step of the way. As a disabled family, everyday tasks can be complicated, and too often we're made to feel like an inconvenience. That was absolutely not the case here. They went above and beyond to make sure Cambria felt comfortable, respected, and supported and in doing so, they made us feel normal. That kindness matters more than people realize. Thank you for treating her like the amazing human she is. We won't forget it. As her mom... I had happy tears today. Thank you Journeys your staff deserves all the blessings! It was a young lady (I didn't grab her name and a young gentleman)

8/3/23 Checking it…read moreout! Really, really nice Old Navy! Greeted as soon as I walked in. Very clean and organized! Great music playing too! Great clearance section as well! They still had the dress on clearance that I loved at a different Old Navy. Tried it on and didn't really like it. Super cute, but too "boxy" for me. Lol! Oh well! They still have a bunch of other great clearance items. Plus, their other clothing items great too . Also have a bunch of sweets and goodies to grab in line if you want. Ended up getting stress gummies. Love! The line was long and moved quickly. The worker was very kind at checkout! Even gave me a coupon to use next time and good day wishes! Wished a good day by another worker leaving too! =) Great service and store! Highly recommended!!

Stopped by to pick up a pair of jeans I had ordered online. Walked in and there was a line of…read morepeople waiting to check out. I noticed a lady at the end of the counter and she told me I didn't need to stand in that line for a pickup. Great prices on their jeans and clothes. Something is on sale everyday!

Walked in just to window shop and ended up buying shoes. I just want to say thank you to Bre for…read morecoming up to us, explaining the deals the company has, and looking out for my shoe size to make sure everything fit perfectly. Also, thank you to Eddy for checking in and finding similar shoes to ensure the size fit just right. And thank you to the assistant manager for stepping in and helping us overall. We had the best store experience and truly felt welcomed.

I ordered two pairs of shoes online but one of them wasn't comfortable so I had 30 days to return…read morethem and it was good cause I was able to go into the store. I dragged this on for about a week and finally I decided to go in. When we got there we were greeted by a guy who was the coolest guy they could have picked to work there. Not only was he cool but he knew his product, knew how to take care of his customers and he had a great attitude. I explained to him that I didn't get a receipt and he said no problem and was able to pull it up through my vans account order number. They didnt have the original shoe that we went in for but he was so quick to bring us another shoe that was cool and the right actual size. Out visit was cool and now my son wants to work at the Vans store. Thanks for being a good role model to the kids guy who's name I didn't get.