I had a small child's jade bracelet that was broken in several pieces. For sentimental reasons I…read morewas looking for a jewelry store that would try and glue it back together. In-laws live in yuba city n had good things to say about Poole's Jewelers. The staff at the store were very nice and friendly and the jewelry store did a beautiful Job repairing the bracelet. I'm very pleased with their work n the bracelet looks beautiful. Thank you!

Excellent service and customer care! Lots of variety to choose from. I will definitely be…read morepurchasing jewelry from them again in the future.

Visited May 15 2026…read more The shops in the mall are supposed to open at 10am weekdays! This one opened about 5 minutes after 10am. I was looking for a cute red cowboy hat..feminine and light..did not find it . They have cute western clothing for men and women. Plenty of selection On the pricey side but good quality!

Called and talk to a nice manager, Karrie, who informed me I could bring a pair of jeans back, and…read morethey would exchange them since it was under a year and that was Cody James policy. She pulled up my receipt on the computer, and then told me she would put the pair in the back with my name on it on a forty eight hour hold. I went in today with my pair of jeans in hand and went to the counter.They found the other ones in the back and then proceeded to tell me they could not do that. Unfortunately, Karrie was not there and Danny helped me. He was very unprofessional and just kept saying, oh, sorry, we can't do that, but have a good day... I explained to him multiple times the situation, and that I drove from Oroville to pick up the jeans, Karrie had put in the back. he proceeded to tell me, "oh, we can't do that. They've been worn." I said, I know that. And so did she because obviously they were purchased over four months ago, and because they were torn is the reason we are exchanging them. Karrie had specifically told me that since it was under a year, they could just exchange them right there. And whether she was right or wrong, although she is a manager, was not the point, it was the point that that is what she had told me and I drove all the way to Yuba City to exchange them. Sad part is there was no "I'm sorry or maybe we could just at least give you a discount if you want to purchase other ones since she told you wrong. Et, cetera. Where has customer service gone?

employee working the register was so rude to two elderly Indian Lady's…read more she ask to exchange her torn bag for a big one and Alexia said ," we are running low on big bags that's why I gave you two small ones . I said I didn't know there was a bag crises and offered to buy them one. Alexia said it wasn't my concern. her manager was nearby and I said is that ok with you ? your employees being rude? she ask me to leave them another unibeow lady ask me to leaves to.

left all the security tags on, didn't have a receipt so they wouldn't do anything about it even…read morethough I paid for all my stuff. if I could give zero stars I would.

would not recommend bringing clothes here to sell. The things that they take and the things that…read morethey don't take, will surprise you. Who knew a brand new pair of Steve Madden boots that were originally $180, that have never been worn, still in the box, would be given less than $6.00. You look at the racks thinking that the things you bring in will sell, and unfortunately, you think wrong!! The cash isn't even worth it, might as well just donate it to save your disappointment.

Clothes are fine, really only for teen girls.. some random ok pieces the real two star are because…read morethe employees are rude and make you feel unwelcome there. They just stand behind the counter talking shit and rolling their eyes. If you would hire better employees I'm sure you would have better reviews

Helpful staff/owners, beautiful things! Shoes, earrings, necklaces and clothing as well as…read morebeautiful material! Thank goodness you!

The customer service was amazing ! The suits are great quality for a great price. I definitely…read morerecommend coming to getting your suits!

From the owner: Novedades Espinoza specializes in western wear clothing, clothing services & repair, jewelry…read morerepair, hat cleaning & shaping, shoes, and much more. We have layaways available.

A handsome young man named Brian is such a great helper!! Everytime I come in here he is so helpful…read moreand understanding!! I look forward to shop here just because of Brian. This man is the definition of customer service. He is my favorite worker in this entire mall!!

Visited May 15 2026. See my receipt. ( I hope I am…read morereviewing the shoe palace in the mall). Its a vibrant location near the entrance of the mall. I got onto their website looking for a specific running shoe. They had it in stock but not my size ! I got some extra tennis shoes as I walk and run alot. They were not familiar with the coupon you get when you sign up so luckily I had it for even a deeper discount! Good selection and friendly service. Btw...is it a trend you can only try one of the shoes at a time? Luckily when I got home they both fit!

I was in there on 8/28/2005. The employee was so rude, and disappeared, no help , could not find…read morethem. The Girl looked like she just got out of Bed.

Love coming here. They have great reward program if you shop here often and save even more on items…read morethat are on sale. The store is usually not as busy. Love it when I'm the only one that the associates have to focus on. :) The store is neatly organized. A lot of shoe sizes available that fits your needs. There's shoe sales on clearance too on the very back of the restaurant. Famous Footwear is an amazing store, can guarantee that and have an awesome quality shoes compared to Payless, Walmart, or Marshalls next door.