Great place. I went here years ago for a knee injury and then again following surgery. Lance is…read morefriendly, helpful and knowledgable. I highly recommend him. Location is excellent, office is clean and his staff is always kind.

I am a new patient with knee problems. Fortunately for me, it is just an inflammation/arthritis…read moreissue, and already after a month, I barely remember the pain because it is mostly gone. I will be continuing PT because I know strengthening muscles makes a big difference in long-term outcome. I also have asthma and so appreciate that they do not use heavily scented cleaners in their very clean facilities! Thanks!

The people who work here are helpful, compassionate, and skilled…read more The ER is too crowded but that is not the fault of the hospital, but rather the medical system. Even the office people are considerate. My experience in oncology was with the kindest nurses ever.

Been in waiting room for 4 hrs on a Wednesday afternoon. I have a feeling the bill will still be on…read moretime and way too big.

I was referred to an ENT specialist by my primary care doctor since he couldn't figure out what was…read morewrong with me. I called the Cayuga ENT medical office and the assistant was very helpful. She helped me to schedule an appointment for the next day. Their office is located within the Cayuga Medical buildings (near the Ithaca mall). Although the buildings are well labeled I would seriously recommend to use the gps bc they all look alike. Also there are two entrances the back one (coming from Triphammer Rd) is the right one. Once inside the office the waiting wasn't long. After about ten minutes I was transferred to a medical room. A few minutes later Dr Cryer arrived. He listened to my concerns, examined me and sent out for labs to be done. While I'm still waiting for the results, it was a good experience and I would definitely recommend this place if you are in need of an ENT.

Aggressive billing practices. Suggest you keep track of the time the doctor spends with you for…read morethe office visit and ask what code they are billing before you leave. Google CPT codes for office visits for the guidance on what level of visit should be charged based on nature of visit, complexity of issue and time spent. Also - review to ensure there are no extraneous diagnosis codes which could lead to extra charges.

Amazing practice, doctor and staff. Had my wisdom teeth removed here and it consisted of a consult,…read moresurgery day and recheck. They got me in quickly and were very flexible with scheduling. The nurses made me feel so comfortable during surgery day. Dr. Noren provides top quality care and professionalism. Could not recommend more!

I had an impacted wisdom tooth removed by Dr. Noren and I have nothing but great things to say. I…read morehave a lot of anxiety whenever it comes to surgeries and there wasn't a moment that I felt anxious while I was there. Dr. Noren and his team were exceptional. Thank you so much, Dr. Noren and the rest of the team that made me feel relaxed and taken care of during my surgery today.

Dr Trachenberg help me to walk. His testing of my gait was accurate. He patiently worked on a pair…read moreof orthotics that would work for me. He advised me to buy an orthotic shoe. I felt he was compassionate, caring and determined to figure out my problem. I was sent to a chiropracter who found problems in my hips and legs that were making my feet move in an improper way. Thanks to this doctor that my unknown problem was solved.

I am a practicing Licensed Massage Therapist and over the years have had the opportunity to work…read morewith many of Dr. Trachtenberg's patients. I am uniformly told that Dr. Trachtenberg is very thorough in his evaluations and also takes the time needed to hear and understand the patients entire pain journey in order to bring them to a positive resolution of their concerns. He has come highly recommended to me by many of my clients. Sherri McCabe, LMT

They make you do a $100 deposit that's non refundable. I waited over an hour to see the doctor for…read more10 mins just to tell me I didn't qualify for surgery and to come back because he wouldn't waste his time on it at the moment. All of this was due to something I could have been asked over the phone or over email before I paid the money. I can't believe I paid $100 for him to calculate a number on his phone and be told sorry but no. I understand why he wouldn't do it but to be told that I didn't qualify due to a calculation that I could've done on Google is extremely upsetting. I'm sure he is a good surgeon but I will not going back when I qualify. Ask as many questions as you can on the phone, DONT WASTE YOUR TIME AND MONEY.

Dr Cunningham made me feel right at ease, concerning the novacaine and teeth being pulled. Her…read morenurse crystal was great as well, explained everything thoroughly and also put me at ease. Thank you both for making it a good experience.

I had to get a tooth pulled and this experience was the best I could possibly hope for. The office…read morehad a wonderful relaxing vibe, the dentist was competent, and they got the entire thing done including sedation in exactly an hour, possibly a little less. No bruise from the IV despite my squirrely veins, not too much pain, clear written post-op instructions, and extremely nice staff. I hope never to have to get a tooth pulled again but these guys were amazing and I'd choose them again.

ALERT!!! BGH CPEP MENTAL HEALTH PATIENTS Patient Relation is…read moreNOT NEUTRAL they get paid by uhs to investigate themselves. if seeking legal remedy, let your advocate know their umbrella is under uhsh inc. formal complaint agencies: the ny state: justice center omh doh leagal aide

cold, demeaning, patronizing, aggressive and combative staff. Lady in the office called me a liar…read morewhen my chemo infusion went over by hour an change. Not my fault that General has a slow shit lab! She and in turn the whole office (she is representing them mind) and the way they treated and spoke to me is TOTALLY UNACCEPTABLE in tone/inflection/attitude! She then said i lied about showing up on time to my chemo, i literally signed in with the time i got there and had my phone in my hand!. I told her to F off got up and left without rescheduling, then the fat blonde lady came after me and i had to restrain myself from defending my personal space. 101% unprofessional and i will NEVER go back to their clinic EVER AGAIN! Im thinking of canceling my chemo and going out of town as well for it as my clinic was just moved there also... This is why i avoid General Hospital well in general, their staff is COMPLETE SHIT!

Have had several procedures done here. This place has always been…read moreextremely clean. Staff is beyond compare. They are friendly, very professional and considerate of personal privacy. They are just the best medical professionals I have encountered in my 72 years. The doctors are top notch....professional and caring as well. I just can't say enough about the place..... if you need something done, call their office. You won't be sorry.

Helped me with insurance payment problems. Very receptive, caring, resolved my issue.read more

Dr. Marzo (and her friendly team) has been my dentist since I moved back to this area 5 years ago…read more They are very professional and highly skilled. I recently decided to straighten my teeth using the invisible braces. In about 5 months, I have the teeth I always dreamed about! Dr. Marzo refined the edges of my front teeth and gave me a perfect smile. I'm so grateful to her and her team. I highly recommend Finger Lakes Family Dental.

Here's the revised review with your additional details:…read more --- **Avoid This Dental Office at All Costs!** I had the absolute worst experience here. I walked in with a tooth causing me excruciating pain, hoping for relief. I specifically requested sedation for the extraction due to a traumatic past experience with my wisdom teeth. Instead, I was told I had to wait nine days to see Dr. Jason. When I returned, I faced yet another obstacle: a $175 consultation fee just to be seen again, meaning another seven days of agony. Frustrated and in unbearable pain, I decided to go through with the extraction without sedation. What followed was a nightmare. The pain was indescribable as Dr. Jason struggled with my tooth, breaking it in the process. I was screaming in agony, and two young girls in the waiting room even told their dad, "No way!" and left. I had to take 45-minute breaks just to catch my breath, while the staff had the audacity to yell at me to be quiet! I arrived for my 9:45 AM appointment and didn't leave until after 3 PM--all for one molar. It's clear this place prioritizes money over patient care and is full of liars. Now, when their commercial comes on TV, I relive that horrific experience, and my heart races with anxiety. Do yourself a favor and find a different dentist. No one should have to endure what I went through here! YOU KNOW THAT GUY IN THE DENTIST CHAUR AT THE ROCHESTER MUSEUM SCREAMING IN AGONY THAT WAS ME