I went here on recommendations from reviewers. When I got there no one was in the office. I tapped…read moreon the plexiglass and they got angry at me for doing that. Dr. Pradham was nice but she said my problem was mites in my eyelashes. Sold me a little can of foam for $16 which didn't help me a bit. Took the prescription for my glasses to Costco and they were terrible. I went to another eye doctor and they got the correct prescription and now I see fine. So now I get emails from her selling her books. The a couple of weeks ago I got an email saying I owe them $100 for missing an appointment. I had canceled that appointment when I found out the prescription was wrong. I never received a reminder email or phone call so I called and they reluctantly said I would not have to pay.

The office was most responsive to my need for an appointment and got me in quickly. Dr. Pradhan was…read moreprofessional and listened to me. I felt heard and understood. Highly recommended.

From the initial phone call, I knew I was at the right place. The staff is very friendly and…read morehelpful. The doctor was wonderful. They all seem to truly care.

Called this morning to schedule a appointment and I'm a new customer. Was assisted by Kim who was…read moresupper efficient and very friendly in helping me find a quick appointment that fit within my schedule. It's always nice to get friendly phone service when making an appointment.

Eye care. The office is spotless. The team is friendly, thorough, and highly competent.read more

My 17 year old had an eye procedure with Dr Monroe today. This practice is full of wonderful people…read morewith top notch customer service! Everyone from the door to the surgery room is so pleasant. I wish they were specialist so we could experience this every eye appointment. Today her procedure went well. Fast and informative. I stayed in the room during for support as she is 16 and they let her know what to expect in a detailed way she could understand but also kept her informed in the room. Overall I would go to them for anything with my eyes or my children. Highly suggest you looking them up for a specialist.

Excellent medical care. Very nice staff. Thank you!read more

Well it has been 2 weeks since I had LASIK done and it has been a life changing experience so far…read more The staff has been wonderful, and the procedure went super fast. Dr. Mullen was my doctor and I he seemed very through to make sure I was a good candidate and that the procedure was going to work well for me. they used more fancy eye equipment and doohickeys then I've ever seen for measurement. I know they are using some new laser tech (sorry don't know the name) but it was able to correct some of my astigmatism so thing have been really clear too. (there is some haloing at night but they say it will clear up in a few months. really look forward to swimming later in the summer, but I've enjoy riding my motorcycle and using regular sunglasses. The price was very affordable (to me anyway) for the new procedure. Was glad I was refereed to him and his staff.

Sometimes it can be very busy. There is not a good waiting spot which can be difficult. Overall…read moreit is very dependable place to eat.

From the owner: Dr. Jacey's specialty is Cataract Surgery but he also meets the needs of many other eye care needs…read moreincluding the following: Updating prescription for new glasses, monitoring Diabetic Retinopathy, Glaucoma, and Macular Degeneration; removal of Chalazion, removal of Pterygium, evaluation for Lasik surgery, insertion of Crystalens for Cataract surgery, treatment of Dry Eyes and many other conditions.

I see Dr. Brooks in the Innsbrook office and he is a great physician. He is patient with my…read morequestions and very thorough in his eye exams. He has performed cataract surgery on both of my eyes and one of my husband's eyes. All surgeries went well and his calm demeanor helped calm my nerves prior to the procedure. The optical department is great with a good array of frames to choose from. They stand behind their work; when I felt one of the lenses in my glasses did not seem right, I was scheduled for another eye exam and the lens was reordered to the new prescription with no hassle and no charge. That is A+ customer service in my book.

I saw Dr. Brooks for a eye appointment and he was amazing. He was kind, patient and thoroughly…read moreexplained everything to me. I have high anxiety and he was very nervous about the procedure and he allowed me the time to process all the information and then communicated with me through out the process. I am grateful for his expertise and understanding. I highly recommend him to anyone who is looking for a compassionate eye doctor. I will gladly travel almost two hours for an appointment to be seen by him. Also, I have read all of the reviews about the office staff not being the best but I did not experience this. The staff is courteous, respectful, and helpful.

I was in a severe car accident in July 2020. I suffered from a concussion, mild TBI, vision…read moredisturbances amongst other injuries. Before being referred to Dr. Theis I had been in concussion therapy with Sheltering Arms but plateaued. After starting therapy in October 2020 with Dr. Theis and vigorously doing the exercises she gave me every day, I started to see slight improvements each week. She is compassionate, knowledgeable, patient, positive, reassuring, helpful and most of all trustworthy. She brought a sense of calmness to me in a very chaotic and unknown time in my life. She spoke to me in layman's terms and explained anything I didn't quite understand in detail. Hands down, if you need a Neuro-op, CALL HER OFFICE. If I could give her 10 stars I would! Here we are 6 months later and we said our good byes as I am released from her care which is something I never felt would happen when I first started!