If you look at the dates of the reviews you will see most recent reviews are 1 star. Unreliable, rude and has no pride in his work. I am still traumatized. read more

If it was possible to give zero stars I would. Mainly because, they never showed up. I was scheduled to move Saturday at 9 AM. At 8:30 I was told they would be a little late due to a truck breakdown. I did not hear back from them until 3:30, despite many calls/texts/emails, when I was told they could not come today. As it was a truck breakdown and out of their control I allowed them to reschedule for Sunday at 10:30 AM. At 9:17 AM on Sunday I get a text that they are finishing up their first job and then heading over. I did not hear from them again that day. Despite numerous phone calls, texts and emails throughout the day asking where they were I got no response. I had to call another mover last minute on a Sunday to cover what these guys could not. Incredibly upset by not only the lack of their services, but also their lack of communication. Had I known that they would not be showing up at all I could have made arrangements sooner to find a company that would follow through on their commitment to move me. read more

Found 123 Move on Craigslist. Their prices were too good to pass up. Matt was efficient and polite in responding to email, texts, and phone calls. Got a confirmation email, and they even texted me when running a few minutes late on the day of the move. (Which was fine by me, I appreciated the communication and I was running late as well) Matt & Derrick showed up and went to work. Nothing but trip in, trip out from these guys. They packed their truck extremely well using lots of packing blankets for fragile or awkward items. They were courteous and would even offer to take the things out of my hand to finish carrying outside. A young and hungry business with a head on it's shoulder. Use them. read more

We were moving again within a year and decided (for the first time in my life - I'm a burly man with strong friends, so have always just moved myself) to get movers. These guys were nice, professional, on time, quick, did a good job, and charged us almost exactly what they quoted us. We were quite happy and would definitely use them again. read more

Matt and Derrick are the BEST! If you are anywhere near the areas these guys work in (Revere and surrounding areas - we were in Cambridge) - do yourself a favor and book them for your next move. This was the best, smoothest move we could have hoped for. They are master packers and loaded two door to door containers efficiently and also re-wrapped a few items that needed extra cushion and protection. They were not just on time but a few minutes early, so these guys are prompt and work methodically. Super nice guys all around, totally professional and a pleasure to have doing the heavy lifting that we couldn't have possibly taken on during the stress of moving. We had a lot of delicate items they handled with care and loaded into our containers with precision. If you are looking for movers these guys are top notch and I'm really happy we were able to book them during a busy summer! read more

Matt and Derrick moved us in Newton . They are fast and professional. They showed up on time The price was exactly as quoted They were prepared with truck/ blankets/ etc. They moved everything without a single "whoops". Personable guys who know what they're doing. read more

DO NOT SEEK THEIR HELP. Do not schedule with them if you want movers to show up. I had a move scheduled for 12-3 and without any apologies whatsoever after 430 they were still "on their way" if I still needed them. This is the second time this has happened, where they failed to honor their commitments, and being stuck to move all of your furniture and stuff on your own because you have a limited time for a truck isn't exactly great customer service. read more

Wow! Matt and Mike just left after moving our furniture out of our apartment, and I am FLOORED! Initially, I contracted with 1-2-3 Move because their pricing beat out all of the area competitors by a long shot but, after witnessing them in action, I'll never use another local moving company other than this one! The guys arrived early and worked tirelessly despite the 90 degree weather and killer humidity. My husband and I are so happy that we found 1-2-3 Move, and look forward to working with them again! read more

Matt and his partner were absolutely awesome. They were extremely punctual, very careful with my stuff, and were super friendly guys. They packed up the truck really tightly and everything came out the other end in perfect condition. Their rates are very affordable for the great quality of work that they do. I would recommend their service to all of my friends and plan on giving them a call any time I need some stuff moved. Thanks again guys! read more

Best, Best, Best , Best Moving experience ever. I moved yesterday and these guys were OUTSTANDING! I moved out of a fourth story walk up and they never once slowed down in 3 hrs. Incredible. I originally tried to double the crew size to 4 because it is on the fourth floor and only superhumans could go up and down these stairs repeatedly - never mind carry heavy objects every time. Blown away by their strength and endurance. I would HIGHLY recommend Matt and his crew. They called me when they 15 min out and arrived exactly on time. CALL THEM!! THEY REALLY ARE THE VERY BEST. read more

This is the second time I used 1-2-3-Move, and, again, I am very pleased with their services. The price was quite reasonable and they moved my items on the same day. Excellent company! read more

Did not show up for a job, not answering calls or texts. Extremely unprofessional. I confirmed this yesterday with Matt on the phone and via email. My husband and I left scrambling to find new movers within a few hours. Unacceptable. Do not use Matt or his company as you will not know if they will show up. read more

These guys were great. They never complained or made one gripe and were very professional and courteous throughout the entire move. They spent 5+ hours with us and kicked butt the entire time. Well worth the expense as our furniture and belongings were safe & sound at the end of the day. And we had a TON of stuff. Thanks again Matt and Derrick! read more

I cannot say more amazing things about Matt and his gang! They were total professionals and incredibly friendly! I had never used movers before and I can tell you that if I ever need to move again, I will definitely be using 1-2-3 MOVE again, and I am recommending them to all my friends. A few other friends moved the same day as me and everyone had so many horror stories. They are very reasonably priced as well. To top it all off, I was missing a door mirror (like a $15 mirror from Target) at the end of the move, and Matt bought me a new one and delivered it to my apartment (and after much back and forth because of my crazy schedule)!! It is so rare for me to find a company that I just LOVE, but these guys are the real deal! read more

Matt and his crew helped me move this past weekend, actually they literally did everything I just kinda watched. They were so fast and friendly and I could not have been happier. They lugged all my crap from my first floor apt to my new 4th floor place within a few hours. I highly recommend them and will certainly use them again, although I don't want leave this new place. Thank you guys! read more

I'm super bummed that I have to be writing this. I booked Matt and his crew a few weeks ago to move me from one side of Boston to the other. I had heard good things from a friend and saw some positive reviews (notice how old the positive reviews are.) The day of my move came and I was ready at 10AM as Matt had said that's when his crew would arrive. At 10:23AM Matt emailed me and said that he was running behind and would send over a crew asap. I was in no rush so of course I was accommodating. Around 11:40AM I responded and said that was fine. At 12:30ish I followed up and asked what time he would be coming. No response. This is when i grew weary as I noticed two other reviews stating that Matt really screwed them over. I tried to call Matt and did so 5+ times over the following 2.5 hours. Finally at 3:25PM he responded that he didn't have a crew in the area and he could come over at night. At this point I just wanted to move so I said that was fine. Well he never showed up and didn't answer any of my responses. It's sad to see a small business with such poor customer service. I REALLY advise people to be careful when booking 123 Move especially if you need to move out that day. You could end up in a really stressful situation. Luckily my lease didn't end that day so I was able to book with what I am hoping to be a more reliable company. Shame on Matt and shame on 123 Move. read more

My roommate and I moved a few days ago and we hired 1-2-3 Move to help us with the truck. Matt was extremely professional throughout the entire process - sending me an estimate and confirmations for the day of the move. On the day of, he and Derrick arrived on time, and were able to load and unload then truck we rented in less time than quoted. I am amazed at how they were able to pack everything up! When unloading they helped us make sure that the boxes got to the right rooms which was very generous and so helpful. I would recommend Matt and company to anyone! read more

My roommates and I moved from Somerville to Brookline this weekend with 1-2-3 MOVE, and our experience was fantastic. Matt and Derek called to check in before arriving perfectly on time, moved our belongings carefully and efficiently, disassembled and reassembled our beds, and unloaded all of our boxes into the correct rooms. They were extremely friendly and nice, and wouldn't even accept our offers for food and drinks. We were so grateful that they made what could have been a very stressful experience extremely calm and organized. I would recommend them to anyone looking for a very reasonably priced mover in Boston! read more

I can't say enough good things about these guys! They are prompt, personable, and work hard. I moved from the Boston area up to NH and their quote was by far the best. My furniture was carefully wrapped and arrived in NH in great condition. They hustle but don't cut any corners. They were able to complete the move (packing, driving, and unpacking) in about 2.5 hours! If you are in the Boston area and need movers, call them!! read more

We used Matt to move nearly a year ago. We chose him because he was the cheapest. When he and his co-worker arrived, we were SHOCKED at how fast, professional, and thorough these guys were. They are experts at moving furniture through tight corners, they know how to take apart Ikea and other furniture when needed. And they work at lightening speeds. We were SO thrilled. And they take really really great care with your stuff. They wrap up anything that can be damaged and make sure its handled with care. We are hiring them again next month to help us with out next move. We didnt even consider other options - these guys are the best, and their priced to win too. Cant beat that combo. read more

Hired Matt to help my girlfriend and I move this past weekend and could not be happier. They were great guys, and really worked hard to get the job done. Didn't make it easy for them by moving from a 3rd floor place into a 4th floor walk up in Allston on 9/1. I was really impressed that they charge their normal rates even on 9/1. In shopping around for a moving company i was shocked at all the inflated rates out there. Would 100% recommend them to anyone looking for great affordabl read more

These guys are hard working, very respectful, good dudes. We hired them just to haul a lot of old stuff to a dumpster we rented, and they were fast, efficient, friendly, and very careful. Overall THE BEST. read more