Always looking for a plumber we can rely on, and so far, so good! Jack is a nice guy who is skilled…read morein his trade. Seems honest, too. We'll call him again.

From the owner: JD's Plumbing and Heating provides a full range of heating and plumbing services in the North Shore…read moreand greater Boston, MA area.

They are very good…read more I had been using a local guy who I really liked but then couldn't get a reply from him. Was recommended to RP and really like them. Once the guy came with an apprentice from the local vocational high school and I really really liked that. Prices are higher than the local guy, but they will always answer the phone and always be able to fit me in, and worth it. Good value and service for the cost.

I used McLaughlin plumbing on two occasions. First time was last year to fix and replace the…read moredrainpipe for our Washing Machine. Earlier this week I had him replace a 60-year-old Toilet and install a new shut off valve They (McLaughlin) are wonderful to work with on home repairs. The Plumber was prompt, courteous, pleasant, and knowledgeable about our plumbing issues. We felt completely comfortable with the service. We will be using them again fix other old "issues" that need to fix in our old house. We will also be using them for the upgrades we plan to have performed soon. I highly recommend McLaughlin Plumbing to anyone needing an experienced plumbing contractor. Worth the cost

Al is amazing. He replaced our water heater and convinced my husband not to put in the larger tank…read morebecause if he did the water closet door would not close. Great guy! Great price! Wicked awesome service.

Al gives a good rate and great service, any time I've had an issue, they have been there for me!!!read more

As my washing machine drained on Sunday afternoon, the standpipe turned into a veritable fountain…read morewith water going everywhere. My husband tried snaking it and thought he had broken up the clog. Alas, when I turned the washer back on, Mount Vesuvius again erupted. I knew I needed a professional. At 8:10am Monday, my husband phoned Dash Drains and told them we needed the main line unclogged. We were told someone would be there between 10 and 12. At 10:10, Sam arrived. Within the hour, he had disposed of the tree roots that were blocking the drain, cleaned up the basement, and was ready to roll. The cost for the service call was more than reasonable. Not only am I back to doing laundry, we can shower without fear of the toilet bubbling over, run the dishwasher and not worry about flooding the kitchen. Thank you, Sam and Dash Drains. You did a spectacular job.

Good service when they finally arrived. Showed up at 6:30 for a 2-4:00 appointment windowread more

Reliable in that plumber kept appointment, performed a garbage disposal installation as expected…read more Service was great! I then need a shower fixed for no hot water. I called late on a Friday and Dan came on Monday morning and repaired it. Highly recommended!

I bought a top floor condo in a house built in the 1880s. The plumbing is "quaint" to say the…read moreleast. I wanted a washer/dryer in my unit. All previous owners went down to the basement to do laundry. I tried 5 different plumbers and Daniel Wright was the only one who agreed to plumb in a ventless dual unit for a reasonable price. He did an outstanding job very efficiently. I have used him for so many other things, including installing a new water heater, and a range of other major and minor fixes. He is always responsive, prompt, cheerful, extremely knowledgable and his prices are very fair. I've owned many homes in my life, in many places, and have worked with other plumbers in this area. I know I found my North Shore plumber and am very happy to recommend Danny unreservedly.

I had what I consider a small job: replace two non-working shut-off valves from my kitchen water…read moreline, and one for the toilet water line. I must have called eight different plumbers or companies. Three would not provide free quotes or estimates, and they would have charged outrageous service call fees that one has to pay regardless of whether one accepts their quotes. Three companies offered free estimates and quotes. One quote was so ridiculously high, and when I questioned the price they described that the price included "Isolating water supply to unit by means of water main; relieving the pressure...." and the list went on and on, including a ridiculous list of normal steps for any plumbing job, including checking for proper functioning and leaks, as if these were the reason for the high costs listed on their estimates. It was a bit insulting. Petros was the last person I called, and he was refreshing. He asked for pictures of the valves in question, and before he gave me any quotes over the phone, he explained the options for repair and recommendations. He described the cost of the different types of valves (spoiler alert---they are not that expensive)--and explained his fee. No, he was not cheap, but I so appreciated the no-nonsense explanations and upfront pricing. I knew what the job was going to cost me, and exactly how much of the cost was going to materials vs. labor. Old fashion-business model and transparency that I appreciate. When he came to the house, he was friendly, efficient and professional; he explained and showed me what he did and what was wrong with the valves that were broken; and left the premises clean when he was done. He is a two-man company/team, so I cannot attest to how it would work calling him for larger jobs or emergency jobs, but I will definitely use his services again in the future.

I had my 75-gallon gas water heater replaced and had a very positive experience with this company…read more From the initial quote through installation, everything was handled professionally. Communication was clear, scheduling was straightforward, and the team arrived on time. It is most helpful that Mr. Floros uses text messaging to communicate. It makes the process so much easier. He explained the work in detail, including the equipment being installed and what to expect during and after the process. The installation itself was efficient and clean. They took care to protect the surrounding area, removed the old unit without issue, and ensured everything was properly connected and functioning before leaving. It was evident that they were experienced and followed proper installation practices. Overall, this was a well-managed, professional job. I would use them again and would recommend them to others looking for reliable plumbing work.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

I need a 2nd mini split installed at my home. Received 3 estimates, all came back roughly in the…read moresame price range. 128 quoted the OEM Mitsubishi unit that I was looking for, (the others did not) along with handling all the permits & electrical needs. Their price also included a 3 year service plan. The install was scheduled 3 days after I accepted the quote, others were scheduling 2-3 weeks out. On the day of the installation, the 128 crew arrived right on time, calling ahead to let me know they were on the way. They showed up with a four man crew, 2 installers for the mini-split and 2 electricians. The work was pristine, the wiring was neat, the unit was placed on a pad and looks great! The crew (Paul, Nedim, Nick & Connor) was extremely professional and curtious. The work was completed by 3pm same day. I am 100% pleased with the work and will be using them going forward for all my HVAC needs.

6/27/26 - 3rd project completed, this one was a plumbing project. Had hammering issues from a…read moresprinkler system, expansion tank install near boiler, a whole house water filter and a few other repairs while they were here. Overall, can't thank Nick enough for his help in addressing all the questions prior to and during the actual work. They had brought in several of their top members to address this in a day, which I truly appreciated. I think this is it for larger projects, for the time being. Thank you to the overall team for their help. Still highly recommend Cranney. 6/11/26 - 2nd major project with Cranney. Completed on 6/8/26. This was an HVAC + Electrical. If you'd like to skip the blurb, overall I'm quite happy and would highly recommend Cranney. Now to the details, I wanted to accomplish a few things on the property, HVAC being one of them, and this ultimately also led to an Electrical upgrade. I had Dave, the project manager from HVAC, and Alex, the project manager for Electrical, come on site for separate meetings to discuss my needs and provide their suggestions. I decided, after reviewing a few offers, to go with Cranney even though it was a little more expensive as it's a single company to work with vs trying to coordinate with different companies. I also didn't want to run into issues in the future that would involve finger pointing and with me being the intermediary. In terms of the actual work done, this is where the team shined. Orlando, the lead electrician, crushed it and did an amazing job. He's meticulous, detail oriented, and didn't leave a mess behind. He did the type of work I'd do, with attention to detail and asked for my opinion throughout (placement, educating me, etc). Hard to find that level of quality... Drew, the lead HVAC technician, also crushed it and provided feedback throughout. He also buttoned up any concerns I had during the project. Eric, Orlando's manager, was also a rockstar, the man hustled to ensure Orlando and team's success. I did opt for completing everything in parallel, glad I did as it was a large project and would have ran for 2 weeks if not done in this manner. I'll wrap up by saying this, they addressed any concerns, without much fuss, and did a great job. What more can be expected? I'll be sure to reach out for future large projects or for any repairs / maintenance on what they've already installed. 10/15/21- This business is phenomenal, thanks to the help I've received and the great install they've delivered. I had reached out to Patrick through a family friend (had a similar install performed), as we were seeking options to replace a 30 year old boiler. Prior to then, I reached out to numerous businesses and most business never responded back. Patrick came out the following day, assessed the situation and provided the quote onsite. The team, led by Frank, came out the following week to perform the install. As for the install itself, special kudos to Frank and his team, they came out and completed the job in two days. I can tell they're passionate about what they do and the quality of the work certainly shows throughout. I'll be reaching out to them in the near future for additional HVAC work and the annual maintenance. Thank you again gentlemen!

**SCAM ALERT PLEASE READ*** It has come to my attention that the technicians of Cranney's LIKELY…read moreGET A COMMISSION off their sales. Please keep this in mind and consider a second opinion if they give you a large quote. This is my story: My elderly mother contacted me in a panic after she had a technician named Ryder come to her house to check/clean her heating system. Somewhere in the process, he told her that her entire heating system needed to be replaced and would roughly cost her $15,000...AND he gave her a DEADLINE of 3pm that day to get back to him or that price would change. Please note that her heating system works and is not broken. I decided to contact Cranney's on my own and ask one simple question: "Do your technicians get a commission on their sales?" I was placed on hold so the operator could consult the manager. When she returned, I was told the manager was at lunch and would call me back. I then asked for an assistant manager or someone else that might have the answer. She then asked "What is this in regards to?" (I am not sure why she asked that again, as I only asked that one question). Sensing the defensiveness in her voice, I decided to tell her that I wanted my technician to receive a commission because "he did a wonderful job". She sounded relieved and more willing to seek out an answer. She put me on hold again. When she returned she told me that she could "not disclose that information"...this was enough for me. If a technician charges 15K for a job and gets 5% commission, that's a $750 addition to his paycheck. Please keep in mind I never got an official answer, however if the answer was "no" then it would've been simple. Offering commission on services like this without guardrails, is a corrupt incentive for technicians with no integrity and an easy way to con old women into spending money they don't have on something they don't need. Not to mention the coercion technique used causing unnecessary panic by telling her that a decision needs to be made TODAY...or else. Also, you should know that the manager never called me back. I have no interest in telling them how to operate, I can only offer my experience with the hope that the consumer is better informed. Please consider a second opinion when using their services.