Thank you efficient and good job and would recommend , thanks for patience with elderly mother.read more

In 2020 we moved and had to call a plumber for a toilet leak/replacement. We told them it was NOT…read morean emergency, but they showed up that night and charged us triple what a plumber at our former house charged (same work, also after hours) 5 months previous, so we were wary. In early 2021 we did a major kitchen and laundry renovation on our current home, CRoy was the plumber who worked with our contractor and did all new plumbing ( a slab ranch - no basement). Both the owner and his assistant were prompt, professional and neat. October 2022 - bathroom renovations. Same excellent work (same assistant - always a good sign.) They will do what you request but will tell you what is best and what is necessary. (My husband requested some "just in case" additional piping for possible future remodeling that added cost.) We were delighted to pay a very reasonable bill for such excellent and timely work.

I heartily recommend Crystal Clear Plumbing. Andrew and his crew are professional, honest, capable,…read moreand always willing to help. He recently helped us diagnose an issue and find an inexpensive solution that saved us a lot of money. We have in the past had him help us fix the weird European bathroom fixtures previous owners installed, a flooded kitchen (dishwasher leak), and the installation of a new furnace. Very trustworthy and loyal to his customers.

I would NEVER recommend! I needed a pond pump replaced. `Plumber' came to look at water feature…read more Dismissed the job outright. "Never seen" a submersible pump" before. Would check with boss. I had sent photos of current set-up. Text reply from"Boss". Didn't have nor recognize pump. No can do! I found the pump online and had it sent to me, easy peasy. Now a DIFFERENT plumber is installing for me. Final message from CrystalClear was "Not our job to find your weird pump. Good luck with that". They are rude, unprofessional and quite appalling.

As my washing machine drained on Sunday afternoon, the standpipe turned into a veritable fountain…read morewith water going everywhere. My husband tried snaking it and thought he had broken up the clog. Alas, when I turned the washer back on, Mount Vesuvius again erupted. I knew I needed a professional. At 8:10am Monday, my husband phoned Dash Drains and told them we needed the main line unclogged. We were told someone would be there between 10 and 12. At 10:10, Sam arrived. Within the hour, he had disposed of the tree roots that were blocking the drain, cleaned up the basement, and was ready to roll. The cost for the service call was more than reasonable. Not only am I back to doing laundry, we can shower without fear of the toilet bubbling over, run the dishwasher and not worry about flooding the kitchen. Thank you, Sam and Dash Drains. You did a spectacular job.

Good service when they finally arrived. Showed up at 6:30 for a 2-4:00 appointment windowread more

I moved into my condo in October of 21. After being in the condo for 2 1/2 months I realized the…read moretoilets in the master and the guest bathrooms needed to be replaced. I reach out to Michael Russo Jr. Plumbing and Heating to do the job. This is where it gets good. I don't know who these plumbers were but they need to go back to school or give up their plumbing license. Since they replaced the toilets I have had a competent company (McLaughlin Plumbing) come in a correct the mess they made. They could not believe what a terrible job they did. I paid them (Russo) $1450.00 and so far to correct the mess they made, I've had to spend approximately $1,000.00. DO NOT HIRE THIS COMPANY. They are the worse.

Lifesaver! Our older Lochinvar boiler was intermittently failing. Would run fine for days then keep…read moreneeding to be reset. Contacted a bigger plumbing contractor (begins w/ "Cr") a few weeks ago because we were desperate to find anyone to come who we hadn't dealt with in the past. They came and did a service on the boiler, which of course was running fine at that time, but then proceeded to go off again 2 days later. They did come back, but at that time it was running fine again (at least they didn't charge us for that visit). So the week before this record cold it really starts cutting out, so I called Lochinvar and their service branch gave me a few local names. By chance I called Russo first and they said they could be here the day after. Woke up to house @ 52 degrees that morning. Anthony showed up and assured me he would get it fixed, and proceeded to go through with me all the possible issues before replacing the fan unit that was most likely culprit. Couldn't have asked for a more professional and knowledgeable technician. Our only regret was that we hadn't found them earlier. What an immense relief to not have to worry about losing heat on the coldest day of the year!

Pay triple hire Bartlett & Stradman. But, I do have to admit they are readily available, so long as…read moreyou're willing to pay a premium. Find someone else to service your HVAC needs.

I have had many many vendors over the years and I have never had such great service, amazing…read morecommunication skills from all the employees and office staff.I can rest easy having this company looking after us.

They were great, would definitely use again…read more I had them replace a couple of water filter systems for us and install a replacement hot water tap for us. We were recommended by Salem Plumbing. Complaints? Hard to get appointment because he was so booked up, but that's because he does good work. Also, I would have preferred to be able to pay my bill either right away with a credit card (even with a 3% surcharge) or when I received the bill, to pay online directly. Only way to pay was by writing a check unless I phoned the office which I never thought to do. But excellent quick and efficient work so I really can't complain.

Had an appointment for an estimate to replace instant hot water heater. owner never bothered to…read moresend estimate. Wouldn't recommend left a 94 year old woman without hot water. Found reliable plumber who responded promptly.

We've always used them for servicing our furnace and they have been helpful and reliable. Today I…read morehad my first service call to them for an actual problem with my kitchen sink leaking. They came right away, helped me turn off the water in my basement and didn't even charge me for the visit because the problem is irreparable-requires a new faucet. Very impressed with the friendly, dependable, honest service.

McCarriston Plumbing & Heating came highly recommended to us from neighbors and friends…read more Unfortunately, they did not live up to their reputation. They were supposed to install a shower handle for us. I took the day off of work in order to be available to the company at a time that worked for them. When the plumber arrived, he said there was not time to do the work and promised someone from the office would call to reschedule the appointment. No one ever called. He and I discussed him potentially coming on a date later that week. I called the company on that day to confirm that indeed, they were not coming (as I'd not heard from them). I was told they were coming. I reminded them that no one had informed me of the appointment time or date. When the confirmed and rescheduled date and time arrived, I took another day off of work to be available and let them into my home. McCarriston did not arrive. I called them only to be told they had called me three times (though no missed calls appeared on my phone) and that they would have to reschedule. McCarriston Plumbing has now cost me two days of work and I still have a faulty shower head.

Reliable in that plumber kept appointment, performed a garbage disposal installation as expected…read more Service was great! I then need a shower fixed for no hot water. I called late on a Friday and Dan came on Monday morning and repaired it. Highly recommended!

I bought a top floor condo in a house built in the 1880s. The plumbing is "quaint" to say the…read moreleast. I wanted a washer/dryer in my unit. All previous owners went down to the basement to do laundry. I tried 5 different plumbers and Daniel Wright was the only one who agreed to plumb in a ventless dual unit for a reasonable price. He did an outstanding job very efficiently. I have used him for so many other things, including installing a new water heater, and a range of other major and minor fixes. He is always responsive, prompt, cheerful, extremely knowledgable and his prices are very fair. I've owned many homes in my life, in many places, and have worked with other plumbers in this area. I know I found my North Shore plumber and am very happy to recommend Danny unreservedly.