That was amazing! My garbage disposal stopped working. It was making a humming sound but not turning. I was planning on scheduling an appointment. But they consulted me over the phone with a free tip using garbage disposal key. It totally worked and saved a trip! I can truly attest to the honesty of the service and next time I have plumbing issue, I'm gonna call here for sure! Thank you! read more

We first contacted Eddie, who advised us to notify the city first, to make sure it was our issue that needed to be fixed, rather than the city's responsibility (sadly, it was ours), which really shows to me that they care about providing a great, honest service. Eddie came in first thing the morning after we contacted him (on Sunday morning, nonetheless), and gave us some good advice regarding our issue. Later, Sal was able to come in, identifying that previous contractors had misdiagnosed the plumbing issue/location, and explaining the issue to us in simple, understandable terms. I appreciate that this company doesn't just go by the notes, but actually thoroughly checks through for their own understanding, to assure the best, timely service. read more

Eddie is an amazing gentleman! He takes care of his customers and follows up if there are any follow on issues. I've used him a number of times over the years and he's always very reliable for me and my neighbors. I strongly recommend him and appreciate his help. read more

Wow, I can't say how thankful I am for Ed to come out. He definitely is an honest plumber! We had an issue with our garbage disposal and Ed was able to come out the same day and fix within 20 minutes. He didn't overstate the problem and in the end, taught me how to troubleshoot and fix it if I ever run into a similar issue again. Most plumbers would try to tell you to call them again and charge you for another service fee! I really appreciate this #1 Honest Plumber. Will call them again in the future for any plumbing needs. read more

I highly recommend Eddie for your plumbing needs. He is definitely honest and will talk you through your needs/issues.

I had an issue with my main line to the street for many years and have used multiple plumbing services with poor results. Ed at Honest plumber has really been the only one I can trust. Ed was very professional and courteous. ED and his team replaced my main line and put a clean out in at the street side. They were quick and efficient. You could not ask for a better plumber. I would recommend Honest Plumber every time. read more

Called and was connected to Eddie, quickly! [Brownie point #1] I had very specific questions, such as does he cover my area, does he offer this exact service (I knew what I was doing...so i thought) Eddie answered all my questions and also directed me to specialist for what I was in need of [brownie point#2 for something i did not know]. He instantly provided me two referrals on the spot. He was gracious about the entire call and we both hung up so i could call his referrals (got connected and scheduled an appointment but 2 days out was the earliest i could get... *anxiety still running*) Brief moment later, Eddie calls me back and checked in with me to see if I connected with any one or find progress in what i needed (I was touched about his care even though it is now out of his hands... brownie point#3!!!). We got to talk in more details about my commercial property and the abnormal situation i felt i was in. He agreed with me and walked me through two ways I or my contractor can do RIGHT NOW to check what is going on with possibly a major leak. HELLO & YESSSS this is what I need! I am definitely willing to roll up my sleeves to find answers and not sit tight and wait for a few days building up anxiety. [Brownie point#4] THANK YOU, EDDIE! While I didnt truly "hire" you for your expertise and services, you still went above and beyond during some time of stress I was having with the unknown. If I was in dire need of a plumber again ((which will for being a property manager)), Eddie will be the first I call and not calling the entire Yelp of plumbers. -Fast to speak with him live -knowledgeable & resourceful -Very caring read more

Our kitchen sink had a blockage somewhere and the water was going very slowly. We tried few things at home and it helped. I called Honest plumber to check and they responded pretty quickly. They came as per the time and quickly checked the sink and recommended that there is no issue as the blockage was mostly because of the design of disposal drain. I think it was Eddie who came and he recommended us few things to avoid the problem going forward. The best part is that he didn't charge us anything. The name is Honest plumber for a reason. Would definitely recommend them to everyone. read more

Eddie provided the best plumbing service we have ever experienced after 20+ years of home ownership. He is a master of his trade and highly recommended. He is now on our speed dial for plumbing service, big or small. We came back from a long weekend and found our kitchen sink unable to drain. After being unable to resolve the problem ourselves, we had several of the more known plumbers provide us quotes for what they had determined to be collapsed cast iron pipe in the slab floor. Except for #1 Best Plumber, they quoted extremely high costs of $20K to $60k. They seemed more interested in selling something over addressing the actual problem. In contrast, Eddie was interested in finding the problem and addressing the specific issue. Because of Eddie's experience and diligence, he discovered that we didn't need to replace a collapsed pipe, but simply unplug the pipe at a plumbing elbow under grown. He was honest in reporting the real problem, minimized the disruption in the kitchen, and saved us at least $20k. I also like Eddie because he has broad experience from trenching to household plumbing. In addition, he owns some of the more advanced plumbing tools. read more

We called Eddie with a sewer backup issue. After using a camera to assess the problem, he discovered the previous plumber had not installed our line correctly. Eddie was open and communicative with us every step of the way. He and his crew replaced our broken line and brought our setup up to code. We will be calling on him and his team for our future projects. read more

Our two toilets and two bathtubs were both clogged for a week and I had tried to snake through my toilet and bathtubs, a cleanout in my garage, and a main cleanout in the driveway but no luck. I spoke to the owner Ed on the phone and shared the issue with and he immediately knew the resolution and he really broke it down how piping in a home works and even shared some background history. Ed gave me options of what I could do and never pressured me to do anything I didn't want which I appreciated. He came over the same day and did a walkthrough my home to see what would be the best place he can start snaking. He attempted to snake both the main and finally the roof. He said that most plumbers don't snake through the roof but he said he did. It took a couple punches with the snake through the roof but he was able to fix the clog! Ed is friendly, credible, and professional and was able to resolve our issue the same day! Thank you for all that you do and sharing your knowledge! Definitely recommend his services! read more

Summary: my go to plumber going forward, no need to look further. Good value, on-time, on-budget projects that are well executed with good results. Great people, friendly, clear, honest, and professional. I would recommend Eddie and team with no reservations. If you want more details, read on. Sewer line going from our home to the main city line clogged up recently, and water was coming out of the only cleanout near the home. This has happened some years back and snaking it fixed it. So I checked a few plumbers online, called a few to see if they can come right away. #1honestplumber was one of the fastest, and also very reasonably priced, with good reviews to boot, so I went with them. They were on-time, professional, and quick. Opening the line proved difficult, and the person who came said it would not last long and I should schedule an inspection with Eddie. Sure enough, the line clogged up in a day or two before I can even schedule the follow up. They came back and opened the line the same day, no charge, and they also did the inspection. Eddie walked me through the details of the problem, my options, and their pros and cons. He was very clear and direct, and did not push at all for one way or the other. He was also upfront about costs of each option, and they were all reasonable. I decided to go with installing new pipes to the property line, as well as a new cleanout near the street. Eddie scheduled me for the next available opening in a few weeks. A few days later, the line was blocked again, and Eddie stopped by right away to open it, and also said he will treat this as an emergency case and move me up if anything gets cancelled. Luckily for me something did and he bumped us up. While we were waiting for the scheduled date, Eddie came by and unclogged the line, for free, anytime it was blocked, including late in the evening on a Sunday. The work started on schedule, and completed on schedule. It was very clean, efficient, and professional. Eddie handled permits, scheduling, inspections, everything. I was super happy with the whole process. More importantly, Eddie was great to work with throughout, patient with questions, clear and straightforward with his answers, friendly, professional. All around a great human being to work with. Going forward, he is my go to plumber, no need to look for anyone else as long as he is available. read more

Jorge came to my home to fix a leaky pipe in the bathroom. He explained to us that he would have to remove the bad part of the pipe and replace it Jorge fixed it with no problems. AWESOME!! He did a great job. We are so thankful! Great value too. I will spread the good word about #1 Honest Plumber! read more

These guys know what they are doing. Highly recommend Eddie and his crew. They work hard and get the job done. Local knowledge of plumbing infrastructure and use latest technologies too make the job last a long time. I'll hire Eddie for plumbing issues going forward. read more

I have had Eddie out to my 1960s ranch home for various issues related to its age over the last five years or so. Despite being busy due to his good reputation he has always made time to deal with urgent matters, and always gotten it taken care of himself. The prices are always very reasonable despite living in a high-cost area, and he does not try to upsell or over-do the work, which is even more important that the prices themselves. He has my family's trust and we intend to use him for many years, and you should too. Five stars. read more

Eddie NEVER disappoints - quick response when we called, was on time for the appointment, fixed the issue ... then came back to the house immediately when a new situation arose. This is the third time we've used #1 Honest Plumber and it was - again - top notch. Thank you! read more

A reliable, highly-skilled and trustworthy plumbing contractor. Eddie and his crew take great pride in their work and in making sure the customer is well taken care of. Moreover, Eddie takes the time to explain the scope of work to ensure that we know what is being done and why. We have benefited from his expertise on several jobs now and we would be happy to use his services again the future. read more

Very professional service at a very good cost !! Will use again next time I have any plumbing issues

Called 5 pm and had plumber come 8 am next morning to look at a leaking pipe in my ceiling. Plumber looked at the leak and informed me he didn't have the equipment to repair pipe and referred me to another plumbing company. Was not charged for visit. I appreciated the fast response, the honest inspection and helpfulness in finding me someone to fix my issue. read more

The toilet kept backing up. The camera showed that we probably have a broken line. We decided to replace the whole line. Called a few companies. Eddie was referred to me by a neighbor and he was the third one I called. He really impressed me when he came to give me a quote. He knows what he was talking about. Even better, he explains in such a way that I know what he was talking about! We hired him on the spot. I don't remember I ever did that! Eddie and his team replaced my sewage line. They did it in a very professional and efficient way. As a small business owner myself, I can see his advantage: he is involved in every detail of the projects. With the bigger company, you are at the mercy of whoever is sent over. Here are a few things that I really like: 1) He came out to snake the line when it started to show problems before starting the project to make sure we are OK. 2) He explains things in great details to me. 3) The project was done in a timely manner. 4) The team even fixed the sprinkler and the lawn after they are done with the project. 5) Last, but not least, he is very reasonably priced!!! I will hire him if I have another plumbing project! read more

Ed is very professional and solved our clogging problem really smooth. I would recommend.

What can I say that hasn't been mentioned on here already? I called a few days and spoke to Eddie about the plumbing work I needed to be done in my laundry room. The house was built in the 1950s and the plumbing valve that connects to my washer is original. I needed to upgrade the valve since I did not want to have any issues with the new washer I was going to purchase. Once I mentioned the area I lived in, he was very knowledgeable of the history of this neighborhood and plumbing. He wanted to quote me out accurately and recommend to come to the house to check out the scope of work. We settled on a day/time and informed me he would send out Simon to provide the quote and do the work if I accepted. The estimate was free. Simon came today and I couldn't have been happier with the level of service and work. After Simon was done with the initial project I had him start another project on my checklist. He upgraded my main shut off valve and was done in 30 minutes. He mentioned he had been doing plumbing for over 20 years and his experience shows. Before I gave the green light for work to be done, Simon walked me through the process, gave me options, and answered all my questions. Feels great to know I now have a go-to plumbing company for as long as I live in this area. read more

Ed is seriously too nice! He wasn't able to come out with a booked schedule, but he said to give him a call if I had any questions. I did, and we discussed my issue and he gave me some great advice. He said if I didn't find someone by Monday, he would have time then, but he understood I might want to clear up our plumbing issue sooner. I called him back for follow up advice.. really grateful for his time. I would not hesitate to call Ed in the future. His price quoted was fair, and he really deserves the title "the honest plumber" Thanks Ed! It's all cleared up now, and I'll keep your number in case I can use your services in the future. read more

Our washing machine started overflowing the drain and filling up the sink, eventually spilling onto the garage floor. The first plumber I called did not correctly diagnose the problem but proceeded to draw me a very nice picture of pipes and tell me that we needed to install a new plumbing system that entailed opening the wall and running pipes to the roof creating an air release or something. Oh and it will cost about 10K!!!! This wasn't my first rodeo so I thanked him and sent him on his way. Unbelievable! I then contacted #1 Honest Plumber who sent out a very pleasant gentleman the next day. It's just a clogged drain! He snaked the drain, problem solved! Only $100! Wow!! Best plumbing experience ever. read more

True to his business' name, Eddy was extremely honest and straightforward with us. The issue that we were facing was related to water clogging everywhere in our house, in all 3 of our bathrooms, in the toilets etc and it was clear there was some issue with the drainage. We took quotes from many plumbers and were quoted as high as $400. Some of the plumbers even charged money for "diagnosis" so if we end up not choosing them we are still paying them for telling us what is wrong! Personally that is a rip off, but Eddy came and diagnosed our problem for FREE! And you know what he told us? That we don't need a plumber, we need to call the city of Santa Clara to deal with the issue since the tree on our property is likely the root cause. So we called the city and they unclogged our sewers for FREE and Eddy gave this advice for FREE !! Unheard of in today's world. read more

Water flows out of the drain when our washer runs. Calling Eddie, he offered a reasonable price and next morning fix. Arrived on time, had a great quick fix along with a good chat. Eddie nicely offered 30 day warranty offering me peace of mind. Eddie is a great guy, definitely honest and reliable plumber, and I will reach out to him again for help in future. Thank you Eddie! Joe read more

Best in the area. Found on yelp and he gave us a nice call, an honest assessment of what was going on, and then in person helped us fix the problem in ways we didn't even think possible even after working on it ourselves for hours... Highly recommend!!! read more

I absolutely cannot recommend Eddie highly enough! He's not only an honest plumber, but he's professional and patient, seemingly happy to explain his plan and what he's doing each step of the way. Our drainage from sinks and laundry has been backed up lately, slow, and smelly. We recently received an estimate for over 8 thousand dollars from another plumber to tear up our brick patio and inspect the line after he failed to snake it. I called up Eddie and within 24 hours, despite being busy on another job, he came out here and cleared everything up beautifully for only $300. I was stunned. An honest and professional plumber is worth his weight in gold, and Eddie has earned a customer for life. Thank you! read more

I called 3 plumbers. The last call was with #1Honest Plumber. I spoke with Eddie over the phone. I've explained our toilet issue. He understood it well, told me what's wrong, gave me a decent quote and will have Simon at my house within the hour. True enough, Simon showed up at the front door at 10:30am sharp. He looked at it and within 30 minutes, replaced the pipe inside the toilet water tank. Very clean, quick and courteous. I will certainly recommend #1 Honest Plumber and definitely will use them again. Thank you for a job well done! read more

I accidentally clogged my toilet and was freaking out. I contacted multiple plumbing services but Edward responded to me the fastest. The price he quoted was very good, and he even recommended tools that would save me hundreds! I highly recommend him and his team to anyone in the Silicon Valley area. read more

Thank you some much Bo and Mike as a team!!! I never expected too much for the assigned work by my home warranty company- however- they are super professional and friendly and helpful and doing great job and helped me to fix the problem perfectly. Because they are so true so good, I am more than willing to share my experience: 1 Bo called me before he departed providing ETA; 2. He and Mike came with mask on and shoes covered- clean and considerate; 3. They inspected the problem and resolved the first one and also provided suggestion to avoid things happen again. 4 After fixing the first issue, Bo and Mike helped to replaced the tube and it was super fast! 5. after that they cleaned everything, 6 before they left they td me it was free ( $75 onetime services fee was charged in advance,only!) and said goodbye. very very friendly and helpful - 100% recommendation of Bo and Mike. read more

I've used their service before for installing a toilet and recently for cleaning the drain in the bathroom: fast response, quality job and reasonable cost. Simon came right on time, was very polite and even though the clog got somehow cleaned by itself, gave me some good advice for the preventive maintenance. If you are looking for the reliable plumber, I would recommend them. read more

Outstanding! If you have a plumbing issue, make this your first call. Eddie and team are amazing. I highly recommend #1 Honest Plumber. When I had a plumbing emergency, i called Eddie because of all of the 5 star reviews. I was so glad I did when he was able to come over immediately, and then he and his partner fixed the problem promptly. He was expert, efficient, effective. He and his team are knowledgeable and of course, honest. The team wore masks and were very considerate of the property. If I could give more stars, I would. I highly recommend Eddy and team as the #1 plumber in the area as well as the #1 honest plumber. read more

Eddie is amazing and honest! I called for some assistance and unfortunately wasn't able to help me, but said he would help me tomorrow if I can't get it resolved. read more

Eddie (the #1 honest plumber) is worth every one of the five-star reviews listed here. I called Eddie when I found that all of the toilets were backed up in our house. He answered in two rings and was at the house in literally half an hour. Once I told him the symptoms, he immediately cleaned out my main sewer line in an hour fixing the problem, and told me that my main sewer line pipe under my front yard may be problematic, and that he'd be able to fix it permanently. He told me that the cost of the sewer line cleanout could be applied to the cost of the replacement of the main line (basically giving me a free cleanout). Given how honest and upfront he was about everything from the get-go, my fiance and I had no qualms letting him replace the main line pipe. He brought a crew over the next day who started digging like crazy, and sure enough, the main line pipe was COMPLETELY broken, and only held together by the dirt in the ground. Apparently that pipe was an "orangeburg pipe" which means it was installed in over fifty years ago, and had never been replaced. In two days, they were able to replace the pipe with a brand new ABS pipe which should prevent plumbing headaches for years to come. After the pipe was installed, his crew promptly covered the hole back up and surfaced a cleanout that we didn't know about before. Eddie also made sure all inspections were cleared (they were) and stayed in communication the whole time. I'm so glad I found Eddie and called him--his knowledge, intuition, and amazing work may have prevented us from so many plumbing headaches down the line. If you have any plumbing needs, stop reading and dial his number now! read more

Ed and his crew were able to resolve our plumbing issue very quickly and professionally. Had some damage to the main water line to the house where the water would back up in the shower every time you flush the toilet (pretty nasty). Ed came on such short notice after I called just a few days before Christmas and was able to get the water line to a usable state on the same day! The real repairs started about a week and a half later and Ed was great at communicating and updating us through this process. If you need any plumbing related work done Ed and his team comes with my highest recommendation! read more

I had an emergency with my broken shower faucet on Wednesday evening @ 7pm and Eddie answered the call. If I left the faucet on, I'd have water damage in the house, so I had no option but to shut off the mains and wait for a pro to re-install a shower faucet with the valve. Eddie was helpful in telling me the part to go buy from Lowes and phone diagnose the problems. He directed Simon to come next morning at 8am. Simon came on time, and addressed the issue by early afternoon. Thank you for the timely help, esp during COVID. Simon was very professional, kept his mask on, and maintained safe distancing. To summarize, things I liked: * professional job * on-time * responsive * knowledgeable * "1 year guarantee" for their work * Pricing inline with market rates read more

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Eddie is the best! He and his team helped with two projects this year for properties I manage and he is indeed honest and has fair pricing. Communicates well to let me know what the problem is, what needs to be done to fix it, as well as what to expect in the future. Will continue to call him first for future plumbing issues! read more

#1 Honest Plumber - Roots from main line, Eddie sent and update - Plumbing Near Me

WOW! Just wow! If I could give 10 stars to Eddie & his team at #1 Honest Plumber, I would! Recently my kitchen sink had been making loud gurgling noises at night. Eddie came out yesterday to inspect everything and we figured out the culprit was our sewing piping, which was getting clogged up. Our house is from the late 1950s, so it came as no surprise to us that our piping had wear and tear. During our session, Eddie was extremely thorough with what our issue was and the various options we had. He came back earlier today with two other helpers. He technically could've done it by himself, but wanted to do the job right and, honestly, we admired this extra step. Pricing wise, Eddie was very fair! In fact, given that I've been out of a job due to COVID-19, Eddie gave us different options with varying level of work to help with our budget. We opted for the temporary solution for now, which was to snake our sewage piping. Once things get back to normal, we definitely plan on reaching out to Eddie and his team again to permanently repair and replace our piping. For now, my wife and I are just happy we found a solid go-to-person for our plumbing needs. UPDATE: Unrelated to our plumbing issue, but our A/C unit stopped working today as well (home repairs seem to never end). I had mentioned it to Eddie and, surprisingly, he just called right now to follow-up to see if it works. If not, he could help me find someone who can possibly help. That's TRUE CUSTOMER SERVICE right there! Not even plumbing related, but wanted to call regardless to make sure we were taken care of. This is how you get customers for life. Once more, special thanks to Eddie and his team! My wife and I cannot recommend them enough! read more

#1 Honest Plumber - Feeding the snake to unclog our sewage pipe from top of our roof. - Plumbing Near Me

Eddie is super nice, patient, and thorough with everything! He was able to come the next day to help me with my toilet issues and gave me a reasonable price. Definitely recommend him for all of your plumbing needs. read more