Eugene Tom and Nick were Very professional in the heat pump installation work. The clean up and patch up work they did after were also reliable work. The space for future service, paint work and drywall patch up were also really neat. read more

Fuse Service - Heating & Air Conditioning/HVAC Near Me - Santa Clara, California

Eugene T. and Tom did an excellent job replacing the gas furnace with an efficient and quiet heat pump HVAC setup. Their work was top notch. They expertly crafted the custom air handler unit and installed all new ducting. They left the working areas cleaner than when they started. Eugene was keenly aware of cities' code complexities, and proactively addressed any potential issues to avoid inspection failures. The city inspection passed without issues. After completing the installation and testing, Eugene walked me through their work, explained how the new HVAC functions, setup and customization options, including the required maintenance and things to watch out for when transitioning between heating and cooling seasons. Shoutout to Russel for his responsiveness to my questions, thorough explanations and quick adjustments with quotes and scheduling as we worked to finalize the project. Fuse was a pleasure to hire as they also handled all the rebates, coordination with the city permits/inspections and HERS testing. Really happy with the outcome and overall cost of the project. read more

Eugene and Jeff did an amazing job on our HVAC install! They were friendly, professional, and very knowledgeable. The system is running perfectly. 5 stars! read more

I have used Fuse several times for different projects and every one of them was stellar. They are always on time and the cost is always reasonable. If you need any electrical work done call these guys first! Thank you Fuse for all your great work! Ian Gillette read more

Be careful with this company. They don't provide clear pricing upfront and only tell you the cost after the work is done. During a simple AC check-up, the technician added freon without clearly explaining whether it was necessary. I live in a new house and had no issues with my system. But he said I was low, might be a leak. I didn't go with looking for leak (as he suggested) as it felt silly, as my house is only couple of years old. And none of the neighbors had a problem with freon leak. I ended up paying around $500 for something I'm not sure I even needed. Overall, the experience felt pushy and not transparent. Prices are quite high. read more

Had HVAC ductwork in my crawlspace replaced by Fuse and overall I was pleased. I knew I had issues and got quotes from a few different companies. I found Fuse to be straightforward and honest, and also didn't try to oversell me. They got me a quote quickly which was reasonably priced, and quickly answered a few questions I had. Once I approved the quote, they quickly scheduled a survey by a project manager and then the installation of the ductwork. The installing techs were on time, respectful, professional, did quality work, and cleaned up afterwards. I would have no problem hiring Fuse again if I need their services. Shout outs: Martin, Eugene, Seth, Ruslan, Asyl. Thank you for your help. read more

Last night, my wife and I noticed a leak coming from under our sink after we ran the dishwasher. I figured that it could be the garbage disposal or something worse, and so I found this company on Yelp with great reviews, and sure enough - Derek came through. I sent the request at 6am, and unexpectedly to my surprise, they were able to come out at 8:30am to diagnose and fix. (We had other plumbing work being done at the house at around 11am and they were able to get the job done immediately.) Thank you Derek! read more

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After a frustrating start, David appeared and fixed the problem away. Thank you, David! read more

Fuse Service - David with my working thermostat! - Heating & Air Conditioning/HVAC Near Me - Santa Clara, California

The technician was prompt and extremely competent. It took a lot of electronic analysis to find the problem in our HVAC system, and he found it. It needed new parts, and he obtained them and installed them. He also made our system more efficient. He was courteous, communicated very well, and was efficient. A+ service. read more

We used Fuse Service to replace our furnace with a heat pump and add A/C, and the experience was awesome end-to-end. Frank assessed our current system and provided great options and recommendations for the replacement. He was incredibly responsive to our questions and very helpful. Then Eugene the Project Manager visited to perform a detailed electrical and house assessment and to design a system that would optimize heating and cooling. We were then able to schedule the work quickly, and the installation team--Eugene, Daniel, and Tom--was wonderful. They were punctual, professional, and thorough, working super hard while remaining totally open to our questions and specific requests. In the end, they even completed the work ahead of schedule. I also want to highlight how much I appreciated getting a text message with the names and pictures of the Fuse team members before they arrived each day. It was incredibly helpful to have that information in advance. High recommendations for the whole team! read more

If you're looking for a reliable HVAC team in the Bay Area, I highly recommend Fuse. Jeff made the entire paperwork and discount process incredibly easy, making sure we received all our upfront savings on the spot without any hassle. His communication was great, and he really went the extra mile to make sure our final documentation was 100% accurate for our local programs. Our lead installer, Vlad, was fantastic. His attention to detail during the install was impressive. The Daikin Fit system is so quiet we can barely hear it running, and the air quality is much better thanks to the high-end filter system Vlad integrated for us. It's great to work with a company where both the sales and the technical teams are this professional. 5 stars for Jeff and Vlad! read more

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I hired Fuse to install a 240V outlet in my garage after we got an EV. They were prompt, quick to respond to my questions, gave me a good price, and did a great job. They also handled all the city permits for me as well and installed the wall charger for me too. Highly recommended. read more

Wow, I am impressed. I usually get disappointed and frustrated when I deal with home-improvement contractors. A lot of companies claim that they are customer-focused and yet most of them can barely respect an appointment on time, respond to your emails/calls in a timely manner, or give you accurate information. With FUSE, it is the first time that I have dealt with a company that delivers on all aspects from the beginning to the end of my project, and beyond. I would definitely use them again. FUSE is a very organized company with different people responsible for different tasks. They are all well coordinated and all of them have been terrific for my project. I hired them in September 2025 for my HVAC project: replace my gas furnace with a highly efficient air-air Heap Pump and redesign/replace the ducting system for my main house, as well as add a 2nd Heat Pump with a ductless mini-split for a small ADU. - Front-end. Russel was the advisor, who first visited my house to estimate the work. He answered all my questions, both on site and many times via email & SMS after his visit. He promptly updated my quote several times as I requested changes and additions, including some extra unrelated tasks. He also added the advertised discounts and the rebates I could qualify for (which many other vendors could not clearly identify). My very positive experience with Russel is ultimately the main reason I proceeded with FUSE. - On-site work. Eugene was the lead technician and was helped by 2 other team members. The work was completed with high quality and on-schedule. Eugene kept me informed on their progress and involved me a few times when unexpected issues raised and a customer decision was needed. Eugene was competent, friendly and gained my trust. Even after the work was completed, he stayed responsive when I reached out to him as I faced an electrical problem a few days later. He visited back my house on the very same day with one of FUSE electrician, who identified the HVAC work did not cause it and still ended up addressing the unrelated issue in the panel (turned out to be trivial). - Handy man. In order to patch and paint the holes that were needed for the project, FUSE sent a handy man. Norah from FUSE did the scheduling and kept me informed of possible time change; FUSE also communicated accurately all the work that needed to be done by the handy man. Even though Eduard the handy man was sub-contracted and not a FUSE employee, he delivered a very high quality work as well and it was another very positive experience. Only possible improvement was that FUSE could not schedule this sooner (I had to wait 3 weeks after main work was completed). - Permit. The permit department coordinated with me to schedule the city inspection. They also promptly responded when I needed additional permit paperwork to submit my SVCE rebate application. On the day of the inspection, Alex was the FUSE employee that called me to ensure I would be home at the scheduled time. He showed up before the city inspector to verify everything was correct and guided the inspector, who congratulated him on the high quality work FUSE did. As I was chatting with Alex, I mentioned that some minor adjustment could be done with the dampers. Before the day was over, Norah reached out to let me know she will be working on scheduling of a technician for that. That's what I call being coordinated and following through! - Rebates. Maria was the rebates coordinator. She, too, was very responsive and properly submitted the Tech Clean rebate on my behalf. She correctly set time expectation with me and sent me the check promptly once she received it. The FUSE support team also promptly send me the additional invoice break-down I needed for the SVCE rebate. It was great to see how FUSE was supporting me in getting the rebate I could qualify for. Over all, I am extremely satisfied of the experience I received from FUSE and I highly recommend them. Considering the valuable service they provided me, I am actually considering signing up for their maintenance plan. I just hope they will keep with this level of excellence. read more

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David did a great job! thank you again for your professionalism For electric line for my ventilation system. read more

Fuse Service - Heating & Air Conditioning/HVAC Near Me - Santa Clara, California

I'm updating my review after a positive experience. The Fuse team took my feedback seriously and arranged for a technician to visit onsite and provide the right recommendations. Vitalii was very knowledgeable and took the time to walk me through all the options, including potential complications with permits due to the AC unit being so close to the panel. He clearly explained different approaches and even shared a backup plan in case the city doesn't approve the primary (and simpler) option. He was patient, thorough, and made sure all my questions were answered. I truly appreciate the Fuse team for listening to my concerns and following through so thoughtfully. -------------------- I would like to share feedback regarding my recent virtual call with Antonio. Earlier in the morning, Antonio messaged me stating that there was nothing wrong with the damaged wire near the weatherhead. However, during the video call I had to explain the situation in detail before he understood what the actual issue was. I want to clarify that I did not reach out to find ways to spend money unnecessarily. PG&E has asked that the issue be addressed, which is why I contacted your company. Despite this, Antonio repeatedly stated that there was no problem, including during the video call, which made the interaction confusing and unproductive. When the discussion moved to the panel upgrade, the only information provided was that the job could be done for $X. There was no explanation of what the estimate included, what the process would look like, or what potential factors could affect the work. For a homeowner who does not have technical knowledge in this area, simply being told a price without any context is not helpful. I had to proactively ask about several important factors myself, such as the possibility of panel relocation, the proximity of the AC unit, and whether PG&E engineering design or review might be required. These are basic considerations that should normally be explained to a customer when discussing a panel upgrade. Overall, the call lacked clear communication and useful guidance. As a customer trying to understand the scope and process of this type of work, I expected more engagement and explanation rather than a brief price quote with little additional information. read more

Fuse is top notch professional and knowledgeable. On time, great customer service. Reasonable troubleshooting fee.second time using them and will definitely recommend to anyone with electrical repair needs. read more

Andrew came for a relatively simple plumbing job (remove existing range gas hookup pipe from the floor so my new range could sit flush with the wall). Small hiccup with the pipe doing more interesting things in the floor than expected. But that didn't stop Andrew, came up with a plan, confirmed that it would be fine and the job was done! And when the tankless hot water heater didn't turn on afterwards, Andrew spent the time to make sure it was working before he left (air needed to be vented from the gas pipes after the maintenance). Fast and efficient. read more

I had a service to change some of the old outlets and inspect the wiring in the kitchen. The electrician came punctually and worked silently. I observed that the new sockets are all installed at the same level and the connections appear to be secure. The room was cleaned up. The ultimate outcome is what we talked about. read more

I had a great experience with Austin and Wade from Fuse HVAC. They replaced my 40 years old furnace with a new Daikin heap pump. They were really hardworking and actually got the whole job done ahead of schedule. They were super thorough with the install but also kept everything really clean while they worked. They were very easy to work with and communication was great. Once they finished, they took the time to test the system and showed me how everything fits together so I actually knew what I was looking at. They helped me get the control app downloaded and set it up so it works exactly how I wanted. read more

Professional. Electrician knew what he was doing. He did not mind going under crawlspace and showed me before and after pictures.

Service was quick, easy to schedule, clean and professional. Ronnie did a great job repair our pipe.

The company was prompt in responding to my request and gave me a quote upon a video call consultation. Samson was here in the morning as promised and completed the work as promised within the specified time. Sam helped me in great deal in setting up the appointment as quickly as possible for the above said issue. read more

high quality professional service. gathered all the info, did an onsite survey, completely the project on time. read more

Azamat, Walter, and Ulan replaced an AC and heating system. They showed up on time, were professional, and explained all the repairs clearly. The work was done efficiently, and everything has been running smoothly since. I also appreciated how clean they left the work area afterward. read more

Roby Shiroma showed up the appointment on-time. He is very knowledgeable and spent time to explain me the HVAC system. He is very likable personality. The quote is very compelling and good value. If not for my own personal reason, I could choose Fuse Service for the price, reputation and equipment (Daikin Fit Series). I strongly recommend people to give Fuse Service the chance to give you the quote. Anyway thank Roby for your time. read more

Fuse technicians Eugene and Tom did a great job with installing a new HVAC multi unit system. Eugene clearly explained the options for new pipes that need to be installed. The process went smooth and was completed on time. read more

Fuse Service - HVAC new unit - Heating & Air Conditioning/HVAC Near Me - Santa Clara, California

One star deducted for pulling my wonderful technician Ronnie off my job, leaving us without water for a second night. That said, the next day we ended up with a better repair, the result of a lot of overnight thinking. This is the third time I've used Fuse and I recommend them very highly. read more

I spent $17k on a premium Daikin Fit inverter system from Fuse, and they sized the unit based on what my ducts could handle rather than what my house actually needs. They were communicative and really helpful right until they had a check in hand. Whatever savings you may have up front will not compare to Fuse falling short when you need them most. I paid for a premium inverter system specifically for its modulation capabilities, but because it's oversized, it functions like a cheap single-stage unit. When I asked for the Manual-J load calculation performed on our home, they produced a back-of-napkin CFM calculation based on duct size alone. A load calculation is required by Title 24 and it's been more than six weeks of back and forth with their Yelp reps to attempt to hear back from the project manager. The 4-ton unit is clearly oversized for our home; the compressor shows it's constantly "hunting" because it cannot modulate low enough to match our actual heat load. I've been trying to resolve this for *six weeks*, but I've been completely ghosted by their technical department while the Yelp reps just keep "pinging" people who never respond. If you are looking for professionals or any kind of support after you pay them, look elsewhere. I am now forced to escalate this to the Fremont Building Department and the CSLB to get the code non-compliance fixed. Beware. read more

We recently replaced our old gas furnace, air conditioner, and air ducts with a heat pump system and new ductwork from Fuse. The estimating engineer, Russell N., was extremely patient and took the time to answer all of my questions thoroughly--without any pressure to sign a contract. The project manager, William, then came by to review the installation details in advance, which we really appreciated. The company also sent Ben B. to install a new water heater vent in a timely manner so we could continue to have hot water, since the old vent had been removed during asbestos abatement. The installation team, led by Henry P. and Dem T. (apologies, I don't remember the other two team members' names), was polite, attentive, and professional. They addressed our concerns willingly and handled the installation with great care. Henry especially went above and beyond by staying late and making an additional visit to ensure everything was in good working order. Overall, we are very happy with the quality of service and the entire experience. We greatly appreciate how the company managed and coordinated all aspects of the installation process for us, including issue resolution. It's clear the company is willing to support its customers and stand behind its commitments. read more

I can be pretty lazy about reviews but I'm writing this mainly due to the superb work by Vlad and his helper (unfortunately did not catch his name). They were here for two days and "we" ran into some hiccups. Most notably, on the first day after the gas was turned off, the pilot light on the water heater was out. I called at ~9:30pm and asked what to do, I wasn't sure if the gas was off completely or not. Vlad called back in less than 5 minutes, told me the issue and offered to help walk me through it. The guy is just knowledgeable, helpful and efficient. As far as Fuse goes, they were one of the best quotes for a heat pump. We went with the Daikin Fit. We had no AC and the furnace sounded like a jet engine. Running the fan was excessively loud and we relied on inefficient, space-hogging portable ACs. Needless to say we are extremely happy with the unit and the work done by Vlad. The Daikin Fit is as quiet as they say (especially with the filter box). My only negative was that the estimator hadn't included the price of drywall install or told us about the filter box beforehand. I don't want to fault him too much since he was a nice guy with lots of patience, but I would have preferred to know beforehand. All in all we had a great experience with Fuse. read more

I used their service as my cooling system wasn't working as expected . They were quick to respond and flexible with my schedule as well . The technician was very knowledgeable and diagnosed the issue quickly . He explained patiently the pros and cons of repairing the existing system or buying a new one . Earlier I had contacted some other business whose only solution was to replace the existing system which needless to say was way more expensive. I am very happy with their services and will recommend it to any one looking for HVAC repairs. read more

I been wanting to install the wall mount tesla charger for years, but due to we only having 100W coming in, and also having pool pump, didn't have enough voltage. These guys was able to install with a new device that will detect the voltage your home has free and tell the tesla wall charger to adjust the charging voltage base on that. On time, and took care of all permit and inspection with city! read more

Fuse installed a new heat pump and air handler for us. The price was competitive and the work was excellent. The thing that stood out the most was their thorough assistance with permitting and rebates. They sent information on available rebates, provided the information needed to access these rebates, scheduled the inspection, and sent reminders. This part was super top notch! I deducted a star because the estimator recommended a side blowing outdoor unit in a space that was not suitable for it. There was a dryer vent right where the intake is and a structure right in front. A top blowing unit would have mitigated these problems somewhat. A homeowner will be oblivious to these nuances until after installation but the estimator should have known better. I would have deducted two stars but they did make it right by moving the dryer vent away from the outdoor unit. Regardless of this experience, I would use Fuse again for other work. read more

Fuse is fast and reliable, we got an appointment the next day and our problem was solved in a few hours. Highly recommended!

David was able to fix my very old "pancake" furnace. He investigated the unit and was able to determine that it just needed a new transformer, and he happened to have the part in his van! He fixed it quickly and with skill. Reasonable price as well. Very happy to no longer have a buzzing sound to deal with. Thanks David and Fuse! read more

The technician was very professional and explained exactly what needed to be done to fix my problem.

Max did a great job on installing the new circuit. He maintained our house clean throughout the entire working time. His attention to detail and his professionalism really impressed us a lot. We would definitely hire him for future electrical work. read more

Very professional service. They also used high quality materials. I am satisfied with the work.

Fuse arrived quickly and fixed the issue right away. The technician was professional and courteous. The price was also reasonable.

Our A/C was nearing the end of its life and we thought about replacing it (and the home furnace) with a heat pump. I had asked a friend who had his home HVAC upgraded for recommendation(s) and he recommended FUSE, so we contacted them for a quote. Jeff came to check out the project. He was very knowledgeable, pleasant and patiently answered all our questions. He sent us three quotes and we decided to go with a Daikin heat pump system. The prices for the system were in line with what I was expecting. Our installers, Andy and "Ace" were both friendly and professional. It took them two days to install the system. Our system is in the attic and they have done a really clean job with the installation. Frankly, the attic looks cleaner now than when they started! Our attic used to have a pull-string light and they replaced it with a proper electrical outlet with a switch. They didn't have to do that, but it is much nicer now. In addition they replaced an outdoor outlet with a proper GFCI outlet with a weather-proof cover. During the installation they did run into some snag with the thermostat, but they worked diligently to resolve it. During this whole process I also worked with their rebate and permit coordinator, Maria, and she was very efficient and prompt in replying to my emails. One thing I would like to see FUSE improve on is to unify their multiple CRM systems and provide a consistent number to call. Different emails had different reply-to addresses. It made some of the communication a bit confusing. In spite of that, they have been great to work with and I will definitely contact them for any future work (such as replacing the gas water heater.) read more

Fuse Service - Daikin condenser unit - Heating & Air Conditioning/HVAC Near Me - Santa Clara, California