Came here to get a replacement ID. I waited maybe 5 mins. It was twice as expensive than the MVD but again I didn't wait for than 5 minutes. Staff was super nice, building is very nice inside! I'd definitely recommend! Kenya helped me & she was amazing read more

Unbelievably slower and Ruder than the DMV . I waited 45 minutes for them to help three people . When it became my turn they had the counter all wrong I had to explain to them what count they were on and show them my ticket then as she finally finished with me without giving me my papers she turned around to go help somebody else. I had to flag her down and ask my paper so I could leave . This on top of the fact that the music they were playing was really obnoxious and really loud so you couldn't read anything on your phone or listen to anything else. Truly a dreadful experience read more

1000% easier than the DMV. Got my real ID in a few minutes. Friendly & super easy process!

I've now been into this business twice, and while I still have not gotten my issue resolved (transferring a title from one owner to another), I'm getting closer! I drive by this location all of the time and it's much closer to home than the actual DMV, and their hours are more convenient also. The staff I've encountered have been knowledgeable as well. On my recent visit, I was able to get a temporary permit for the car in order to get it to an emissions testing place. This cost me $30 and is good for 30 days. They printed it out for me on the spot, which I was happy about. Fingers crossed, I can get the emissions test soon (and that the car passes), and then I plan to return to get the title transfer. Hopefully the third visit will be a charm. I'll report back / update my review accordingly. read more

Go to JENNIFER. Shes Amazing and her customer service is great. I was feeling overwhelmed and she explained everything to me detailed. Thank you Jennifer read more

1 Stop Motor Vehicle Services - Registration Services Near Me - Scottsdale, Arizona

Good place but always better if you get Maritza. The owner should give her at least a 5 dollar an hour raise! read more

I've previously rated this establishment 5 starts, but after SIX WEEKS of waiting for my ID, my attitude has changed. Not helpful AT ALL about it, asking me to come back in and wait AGAIN read more

Very good service easy to get an id. it was great from the friendly welcome to the helpful guidance The staff went above and beyond to ensure my experience was positive, and I felt genuinely valued as a customer. read more

Do not go here!! Tried getting an Id here twice and I never received it. I tried getting it shipped to the store and it's been over two weeks both times with no phone call and they are trying to make me come back in and pay and redo the process a third time. Staff was rude and hung up on me on the phone. Wasted so much time and money with this company and it feels like I have been scammed, don't waste your time. Horrible experience all around. read more

Easy parking i walked in at 6:30 and they close at 7 and still were so nice and attentive to help me. Thank you Yesenia for staying after hours to help me with my new plates. Yesenia is great! read more

I was blown away with their service. I walked in at 6:00 pm after work, they were so efficient. I had a hard request that had multiple steps and forms, they made light work of it in no time. Staff was awesome, place was clean and tidy. I will be coming anytime I ever need any DMV services. read more

more expensive than Az Mvd and just as lazy. 6 people working and 2 helping people, as others wait

Very unprofessional, rude, and inept at their jobs. I called asking about getting youth IDs. I specifically asked what I needed to bring. They told me I needed their birth certificates and my drivers license. When I got there, 5-10 minutes went by and nobody waiting was at the counter getting help. When I got to the counter, I gave her my DL and my kids' birth certificates. They asked whether I wanted a regular child ID or a traveler's ID. The traveler's ID is $10.00 more, so I decided to get them these IDs instead of the regular ones. I have heard that these will be required in the not too distant future, so I figured it was better to pay the extra $10.00s then having to pay $60+ and then $70+ later. The woman on the phone never mentioned about the two types of IDs and what documentation was needed. The woman THEN tells me I need to forms of proof of residency for my kids (no mention about this on the phone). I asked for the internet Guest password, and none of them knew it. I finally was able to find what I needed, and showed her screenshots and then followed her directions to email them the docs as well. THEN she gives me the forms, and I see Social Security Number at the top. I don't carry their cards with me, obviously, and I don't have them memorized or in my phone (again, not mentioned over the phone). THEN she actually looked at the birth certificates and said that they had to be the original birth certificates (also not mentioned over the phone). This is just for a child ID! Then she had the nerve to say that "these are the requirements, and it isn't their fault." (which I do agree with). But I responded, "Yes! It is your fault, because I wasn't made aware of these things over the phone! The woman on the phone only told me I needed the birth certificates and my ID!" They didn't even apologize and acknowledge that they should have told me these things over the phone. I was stern, but not yelling. And I wasn't calling them names or anything. And the manager just walked away. You know, it does a lot to tell a customer that you are sorry and that your staff should do better. It sure would have gone a long way with me. Again, I wasn't yelling, just expressing my dissatisfaction with the quality of their service. These people are inept at their jobs. read more

I move from California to Arizona and needed to get an Arizona drivers license. Staff here made the process super simple. Great customer service as well. read more

Maritza is so great. I'll never go to any off other DMV great service staff especially Maritza. This place is easy parking , great friendly staff read more