I spent about an hour here a couple of weeks back when I realized my car registration was expired and that I still needed to get a "real ID." It was a weekday afternoon and it was fairly busy, but efficient. I took a number for each of the things I needed and waited for my number to be called. I had to go to several different windows, meet with multiple people, show some paperwork, pay, get a photo taken, get another photo taken, etc... This stuff wasn't fun, but it wasn't horrible either. I did feel a bit like I was in squid games waiting for my number to be called and then not knowing how many more times I would have to wait to go to another window, etc... In the end it all worked out and I now have a real ID and a new registration. You will pay a bit of a surcharge by going her vs the DMV, but I have a feeling it saved me a good amount of time as well. I wish you luck getting your stuff done if you end up here as well! read more

GG & D Motor Vehicle Services - Very organized number system in use - Registration Services Near Me - Phoenix, Arizona

Stopped in to get a replacement ID and a new license plate, and Elsa was wonderful! She made the whole process quick and easy, and even helped me get a new photo for my ID. The pricing was also very reasonable, especially for a third-party MVD. Elsa was incredibly kind, helpful, and provided great customer service. Thank you for making the experience such a positive one! read more

The Google Review Server went down. They do that when I arrive at service desks. I am here to give Ulises V and the wonderfully efficient and helpful woman at Window 16 5 Stars. Meanwhile, my whole life is waiting behind Door #3 read more

GG & D Motor Vehicle Services - The Brain - Registration Services Near Me - Phoenix, Arizona

Came to get a car registration done, (we've been here many times). They do a very good job of explaining the services, costs and timeline. Good customer service and communication. read more

GG & D Motor Vehicle Services - Inside at the windows - Registration Services Near Me - Phoenix, Arizona

Super speedy service! I came on a Friday afternoon.. Convenience the pay isn't bad. I paid $30.50 for a new I.D. Elizabeth was helpful. Quick to the point. The female taking my photo did a nice job. She even retook the photo when I moved. I liked that the photo setup was able to be moved to height. When I went to the regular MVD the camera was angled high and obvious in my photo. Great place not a long wait. They also do the vision test if that's what you need. read more

Friends, this hidden gem is fast, efficient, and helpful. The handle everything from travel licenses to MVD vehicle needs. I do not go to the MVD anymore due to the wide range of services provided here. The wait time is minimal, like minutes only. This is the place to go if you're busy and don't have a lot of time to wait and waste time. The team here is helpful, organized, efficient, knowledgeable, and fast. Highly recommend!!!! read more

They are the quickest, most convenient of the MVD 3rd party businesses!!! Clean, polite staff! Highly recommend! In and out without an appointment in 25 minutes!! read more

I have gone here twice now to get the travel ID and getting my title changed over. Both times I had Frances and she was awesome. Both trips took about 30 minutes between waiting and being at the window which I think is great when you dont have an appointment and there's lots of people there. They are super friendly and definitely trying to be quick to help you get in and out. My DL was about $60 foe travel ID and title and registration change was just $75. I will never go back to the regular MVD again! read more

The staff at GG & D were very pleasant, polite and helpful when I came to renew my drivers license. I appreciate their efficiency, speed and professionalism. Room was large, clean and comfortable. read more

I won't be back. This person not only was insanely slow but they upcharge over 50%! I had a dmv appointment and assumed this would be faster. They weren't at all busy and it took over 45 minutes mostly because of how slow the teller moved. All I needed was a license. read more

GG & D Motor Vehicle Services - 60% upcharge - Registration Services Near Me - Phoenix, Arizona

At window #16!!! Lady acting like a little girl and fuss with all paperwork and proof of changing my girlfriend's last name and very frustrating and hard time to get her driver's license back and they needs more paperwork for last name??? We have to driving back to Mesa courthouse for other paperwork to change her last name!!! Now we don't want to come back over there anymore!! Beware too many creepy people begging for money and talking to us??? read more

I came here on a weekday afternoon. Everyone was really helpful. I got assisted right away. The person who helped me was Cindy. She was quick responsive and clear in the payments that were required for registering a new car. The cost itself was really high, but that isn't the fault of The agency. You grab a ticket when you walk in and then announce when your number is ready to be assisted. I'm guessing it gets very crowded on weekends as well as late evenings so I would recommend taking some time out before the workday ends. Nevertheless, this was so much more efficient than any DMV I've been to in other states!! read more

Selina was extremely helpful! We had several different things to accomplish, and she was very clear and efficient. We appreciated her time and attention to detail. The gentleman who was at the photo & eye test station was also helpful in this steps as well. The entire team made the process very smooth! Thank you & highly recommend this location. read more

Honestly, people who gave a 5 star reviews here have no idea what great customer service is. It's not the short wait or how convenient it is. It's how the people treat you. I came in for my MVR because I was informed by an insurance company that I had 2 speeding tickets I didn't know of. I only needed record to go back 3 years but Miguel said the record might not go back to August so I have a choice to get the 5 years record or pay more later if it didn't go back far enough. Total came out to $17.50 and he made me sign a copy of invoice that said $5 and I ask what's that for. And he said that's the payment they pay DMV so I asked it would have only cost me $5 if I went to DMV? He said yes, we are a third party and the $12.50 is the convenient fee. I don't need convenient!! I had all the time in the world today to wait in line! He then condescendingly ask me you having a bad day?! F@&$ you!!! Oh, when I drove off and looked at my records, it only went back 36 months which is 3 flipping years!!! Miguel, you're a disgrace and liar!! To my Yelp peeps, avoid this place at all cost!! $12.50 convenient fee my butt!!!! It's daylight robbery!!! read more

Had to go 3 times because every person I spoke to gave me something else they needed when the 1sr person should have told me everything needed. Not going back. read more

This was my first Visit and I felt welcomed. Easy process . The ladies at the counter were helpful and informative.

Close to my house and got everything taken care of on under 30 minutes. This was much better than going to the regular motor vehicle offices. read more

Amazing. Very responsive. Great customer service!!!! Deyanira is the best!!!! I will always come back here for all title and DL needs!!!

I'm saying this.. Never is this a fun place. BUT I needed to go Docle assisted me and she was beyond kind and patient. I had to run back and forth to the car but she just sat there and kept my spot while I did so. She filled me with the information i needed with kindness and a smile and I really appreciate that. it's hard to find good service in a place like this but she did so and I was beyond happy to have q totally adult experience not be filled with bad service. Thank you to her!!! read more

Pedro was fantastic! So helpful and patient, not to mention he had a great sense of humor! We will definitely be back!

Service was fast and all of our questions were answered. Roque was fantastic and had amazing customer service!

Excellent customer service! The representative detailed oriented and polite. I would visit the establishment again.

Super fast and super smooth. Experience was great. Was in and out of the place in 15 minutes

Great fast easy service! Needed a copy of my car title and realized I needed to renew my car registration as well. Was able to handle both very quickly! I have used this location before and will be back for any other dmv needs. read more

friendly, efficient service. Will always go there! Thanks for the speedy service and clean atmosphere. read more

I was very pleased with my Visit to GG & D Motor Vehicle services... Rene, was very kind... very good customer service... read more

LAMARIS is amazing and such a sweetheart! Very good at what she does. She was so informative. She deserves a raise y'all! Honestly, she cares about people. That's hard to come by these days. Highly recommend! read more

Pedro did a great job walking me through adjusting to an AZ DL. Everyone was kind and very efficient. Very little wait time being 4:30 in the afternoon. read more

Fast service and great customer care. Definitely worth the visit and the time. Also family friendly and decent prices.

Close location.......... great and helpfull...... didnt have to wait too long to be scene

Every time I service is fast and friendly. Elizabeth took great care of me today 12.9.23. Great smile so helpful and had me out the door in under 10 minutes! She is knowledgeable and u left knowing all my questions were answered properly. Thank you Elizabeth for loving you job it shows!! read more

Jovana was very helpful and patient. She helped us get all everything we needed. She was friendly and went out of her way. Highly recommend GG&D. read more

Worse than MVD, by far. Waited forever while people coming in 15 min after me were called.

Limaris assisted me swiftly and conveniently. Far superior to the MVD. Amazing service!

I was really anxious to go here reading all of these reviews, but in my experience treat people with respect and you will get it back. Everyone here was very helpful. Being overly emotional or rude might get you a negative reaction or response so keep that in mind when you come here trying to get things done. read more

Pedro was super helpful! We were selling our truck to someone and he helped with transfer of the title. Very kind and friendly!

They did a very good job. And service was quick. But, versus the regular DMV office, the cost was high (more than double the fee for the work at the DMV). read more

The lady got our temporary tags quickly. She also answered my questions about how to get my teenager's driving permit.

I just left this location very disappointed. I went in to replace a Drivers license, and they did just that. what they didn't do, was include a motorcycle endorsement( which was on my misplaced drivers license). I was told basically if I come another day and pay for it, it'd be added. but Selina (my service "agent") said she couldn't do it at that moment, which I'm under the impression so she can go home early. Don't ask these people questions, they don't know or will say come another time to have someone else do it. read more

I had to get a car registered in my name. They did an amazing job at helping me accomplish that in less than 20 minutes. The lady that helped me was really nice. I was skeptical going in because of the bad reviews. Totally worth going in. The fees aren't that much more than any regular MVD I was actually pretty surprised at how little I had to pay. read more