Came in on a Thursday morning needing title and tags on two vehicles. No wait; we were invited…read moreright up to the counter. Adriana(?) took care of us in under 20 minutes, start to finish. Efficient, accurate, friendly service. Clean, quiet, professional office. Convenient location.

Excellent service and pricing. We needed to change over a trailer title from out of state and we…read morewere in and out in less than 20 minutes. Would definitely recommend.

I spent about an hour here a couple of weeks back when I realized my car registration was expired…read moreand that I still needed to get a "real ID." It was a weekday afternoon and it was fairly busy, but efficient. I took a number for each of the things I needed and waited for my number to be called. I had to go to several different windows, meet with multiple people, show some paperwork, pay, get a photo taken, get another photo taken, etc... This stuff wasn't fun, but it wasn't horrible either. I did feel a bit like I was in squid games waiting for my number to be called and then not knowing how many more times I would have to wait to go to another window, etc... In the end it all worked out and I now have a real ID and a new registration. You will pay a bit of a surcharge by going her vs the DMV, but I have a feeling it saved me a good amount of time as well. I wish you luck getting your stuff done if you end up here as well!

The Google Review Server went down. They do that when I arrive at service desks. I am here to give…read moreUlises V and the wonderfully efficient and helpful woman at Window 16 5 Stars. Meanwhile, my whole life is waiting behind Door #3

I went to this location for an International Driving Permit to be able to rent a car abroad. It was…read moresuch a smooth, easy process. As a member, I got free photos taken, and everyone helped me with efficiency and a smile. It was such a pleasant, easy experience. I have also had to use AAA for battery replacement, and they have always been prompt and professional. No complaints at all about AAA in the Valley!

Subject: Formal Complaint Regarding Roadside Assistance Service Failure…read more To Whom It May Concern, I am writing to express my extreme disappointment and frustration regarding the unacceptable service I received from AAA on the afternoon of June 7, 2026. At approximately 2:22 PM, I called AAA's roadside assistance line because I was stranded on the side of the highway with a flat tire. As a paying member, I expected assistance, professionalism, and support during what was already a stressful and potentially dangerous situation. When I called, a representative named Jonathan answered the recorded line. Rather than assisting me with my emergency roadside situation, he informed me that my membership had expired. This information was inaccurate, as my membership was not expired. After placing me on hold, the call was disconnected without any resolution, follow-up, or attempt to assist me further. As a result of AAA's failure to provide the service I pay for, I was left stranded on the side of a busy highway and was forced to seek help elsewhere. This caused me to incur additional out-of-pocket expenses that I should never have had to pay. I paid another service provider to assist me because AAA failed to fulfill its obligation as a roadside assistance company. What is most upsetting is that when I needed AAA the most, the company was nowhere to be found. The entire purpose of maintaining a roadside assistance membership is to have support during emergencies. Instead, I was left feeling abandoned, ignored, and treated as though my safety and situation did not matter. From my perspective, this experience demonstrated a complete lack of concern for customers. It appears that collecting membership fees is more important than actually providing assistance when members need help. A company that advertises peace of mind and emergency support should never leave a paying customer stranded without assistance. Because of this experience, I am seriously considering and preparing to cancel my AAA membership. I no longer have confidence that AAA will be there when I need assistance in the future. I am requesting a full explanation regarding: Why I was incorrectly told that my membership was expired. Why my call was placed on hold and subsequently disconnected without assistance. What steps AAA intends to take to address this service failure. Whether AAA will reimburse me for the expenses I incurred after being forced to obtain assistance from another provider. I expect a prompt response addressing these concerns. This situation was unacceptable, and I believe AAA owes its members a higher standard of service than what I experienced. Sincerely, Danron Schroeder AAA Member

I had butterflies before going because the DMV sucks. But Blanca was SO nice and friendly. And…read morehelpful. Dont be intimidated of this place as long as blanca is there

Easy. Walked in, completed title and registration paperwork, and walked out with a smile 12 minutes…read morelater.

This was my first experience using a third-party MVD services company, and I was pleasantly…read moresurprised by how smooth and efficient the process was. The setup works similarly to the regular MVD -- you take a number, wait for your turn, and they have multiple service windows handling different transactions. I stopped in during my lunch break to transfer the title for my motorcycle and was expecting it to take much longer than it did. The woman who helped me was extremely friendly, professional, and walked me through the entire process step-by-step. Everything was handled quickly and efficiently, and she had me back out the door with enough time to actually enjoy lunch before heading back to work. Great customer service, organized process, and a much better experience than I expected. I'll definitely be coming back for future MVD needs.

Expensive! paid over 100$. The workers here are not friendly and they dress unprofessional. The…read morelocation is just ghetto and it seems like the employees dress like the part. Please watch ur surroundings and see prices before wasting ur time and money!

After local DMV had a no appointments decided to give this spot a go. I just purchased a Humvee and…read morewhile it is kinda a grey area getting it registered I was really impressed with how quick and knowledgeable the staff was. I worked with Kim and she was great. Knew exactly what to do and I was in and out. Thanks!

Go to the MVD, generally useless. I decided to skip the line at the mvd and go here to register my…read morecar. They complained and complained about paperwork missing improper. I just went to the mvd and registered it with no hassles in 20 min. The people here don't know the rules and generally incompetent. Btw, Friday afternoon at 2:30 is the best time to go to the mvd, rocket fast service.

This place is all bad. They don't greet you and the two Mexican girls don't make eye contact and…read moreare rude and seem irritated. Ernesto and the older lady were extremely helpful but the other two stay away from those attitudes. Place is also dirty and run down. Not kept clean or welcoming at all. I just wouldn't go back, I dont like people talking Spanish in front of me either, this is a business have respect and speak English, especially when all your co workers don't speak Spanish too. Just I considerate.

I am currently sitting in the lobby, with 3 parties ahead of me. All I need is a replacement…read morelicense. So far, I've signed in, filled out the form, and watched the employees futz around and help no one. There is one employee at the counter, and at least 3 in the back. No one has been called up for at least 20 minutes, meanwhile none of us are even being acknowledged. I came here because it was more convenient than the mvd, and I was hoping to avoid crazy lines, but I'm beginning to think it's not worth it. Don't even bother. Next time I'll just go to the mvd.

Got in and out on a Saturday morning in less than 30 minutes!! And was cheaper than I expected and…read morewas able to renew expired registration for 5yrs! Thank you! N

I was there yesterday to renew my registration. The man at the window told me cash only, no cards…read moreaccepted. He said he couldn't tell me how much it would cost. I was back 10 minutes later with cash and the doors were locked. It was 4:20pm.

I found this place after going to a place that gave mixed information on their services & hours…read more I'm so happy I found it. The girl on the phone when calling to confirm their services & hours was so kind. The girl at the front door, your first contact was so kind. The photo taking woman was so dang kind. Then the woman who helped me get things done was so kind. Do you see a pattern here. I got home and told my wife due anything we need done in the future we will go here. The nicest people who do their jobs professionally and with care. Best service ever!!!

Said it was open and when I got there there's a piece of paper on the door saying closed. This was…read moreon the 8th of April and I have heard that they close 2nd Wednesday of the month in the morning. I don't live in the area and was unaware of this. There was another car in the parking lot, that person walked up and tried the door as well.

I went into this DMV on a Thursday, I know right probably not the best idea but it worked out!…read moreI walked in and used the self check in iPad and joined the walk in line which had about 8-9 people ahead of me and it looked fully staffed. I waited about 12-15 minutes in line which wasn't horrible and when I was seen that took about another 10ish minutes due to what I needed but overall in and out within 30 minutes!

I had a wonderful talk with Lakeisha! She had the sweetest smile. She was so thoughtful and…read moreconsiderate and just a pleasure to talk to and very helpful. I didn't want to come today because I was tired from working all day. But I couldn't have had a better experience. I only wish the workers like herself could have black Friday off and have a four day weekend. They deserve it!!!!