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    1-Tom-Plumber Melbourne

    3.2 (14 reviews)
    Open Open 24 hours
    Updated 2 months ago

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    9 days ago

    Dan did an amazing job!!! Timely, efficient, courteous and professiona! Don't hesitate to contact the is company!!!

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    2 months ago

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    4 months ago

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    6 months ago

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    5 months ago

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    8 months ago

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    3 months ago

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    11 months ago

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    1 year ago

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    1 year ago

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    10 months ago

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    2 years ago

    Fantastic experience replacing our hot water heater! Came out same day and finished in less than 2 hours! Highly recommend!

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    2 years ago

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    Climate Experts Air, Plumbing & Electric

    Climate Experts Air, Plumbing & Electric

    (45 reviews)

    I'm posting this review for my mother who doesn't know how to do this…read more She had received quotes from other companies and everything just felt wrong like the technicians would talk down to her or just say it's $9k take it or leave it. But not climate experts they explained the insulation work they would do, showed her the leaks she had and proposed a solution that not only reused what insulation she had but also added top quality additional insulation to bring her to what she needed. Fast friendly professional services

    I am writing to formally address a dispute regarding the water heater installation services…read moreprovided by Climate Experts. Below is a detailed account of the situation, including the timeline, agreements, and subsequent issues: Timeline and Agreements Initial Quote and Agreement: On 5 February 2025, Climate Experts provided a quote for installing a customer-supplied water heater. The quote explicitly stated: "The replacement water heater can be installed either in the attic space where the existing one currently is (provided it fits in the attic access), or it can be installed in the garage. Either location, pricing valid for either.", "*Installation includes all required wiring & water lines." Pictures and requested information were provided by my realtor to assist in preparing the quote. Additional detailed pictures of the house layout were available online via the property listing. I signed the quote on 7 February 2025 and paid $2,150 on 9 February 2025. Tech Visit and Refusal to Install: The technician arrived at the property and stated that the supplied water heater could not be installed in the attic due to its hybrid nature, weight concerns, and potential condensation issues. I requested that the water heater be installed in the garage, as explicitly stated in the signed quote. Climate Experts refused, claiming the situation was not as expected and that installation in the garage would cost more than the quoted and paid amount. Forced Purchase of Additional Water Heater: Due to time constraints related to the sale of the house, Climate Experts leveraged the urgency of the situation, leaving me with no choice but to purchase the recommended water heater for installation in the attic. The new water heater was installed with an invoice dated 17 February 2025 and signed 13 February 2025. Issues and Concerns Failure to Honor Signed Quote: The signed quote explicitly stated that the water heater could be installed in the garage. Climate Experts refused to honor this agreement, citing additional costs and unforeseen circumstances despite having sufficient information (pictures, listing details, etc.) to prepare the quote. Lack of Due Diligence: Climate Experts did not send a technician to inspect the property prior to providing the quote, despite my realtor offering flexibility to accommodate a visit. This oversight led to inaccurate assumptions and subsequent issues. Leverage of Time Constraints: Climate Experts leveraged the urgency of the situation, forcing me to purchase an additional water heater to meet the inspection requirements for selling the house. Financial Impact: I incurred additional costs due to Climate Experts' refusal to honor the original agreement and their lack of due diligence.

    Service Experts

    Service Experts

    (79 reviews)

    At 6:15 PM on 5/17/16 I asked my wife if it was just me or was it getting hot in here? I checked…read morethe thermostat to discover that it was at 80 and climbing yet it seemed to be running. I rushed to the outside unit that was making a humming sound and the fan wasn't turning. I shut it down and looked for someone to fix it. I called Service Experts and they dispatched Dan who arrived around 7:30 but for him the unit worked flawlessly. He did a systems check couldn't tell me what was wrong because it was working. Unfortunately, this was the old heat pumps last cycle it made the humming sound once more. I called Dan and he quickly returned to discover that the fan had expired. He pointed out that the unit was nearing the end of its lifespan and that the fan was a special order item. He left at around 10:30PM and told me that he would have Service Experts send someone out in the morning to discuss options. The next morning my wife told me to get several bids. I called two other heat pump dealers in the area who told me they'd have a representative call me that morning. It must be a very busy time for heat pump sales because I still haven't heard from them. Thomas, however arrived at 9AM. He seemed to know a great deal about the systems he sold and my old unit; he then explained that he had started as an installer. This impressed me that the company drew from within. We came to the agreement that investing money in my old unit was a poor choice. He offered me several options and I live by the philosophy, 'Buy it once.' and I went with the top of the line unit. After we settled on the price and the equipment Thomas didn't leave, but started making phone calls. He pulled Dan and Paul for the remainder of the day, after discovering that all of the company trucks were unavailable Thomas elected to use his own personal truck to pick up the parts. He left my house around 10:00AM and around noon Dan came in and started disassembling my old heat pump. Not long after Paul arrived and started removing my old air handler. Thomas arrived about an hour later with my new gear! SAME DAY SERVICE! Because of the way my house was built and the modifications they had to make to accommodate the new equipment it was nearly 11:30 PM when they finished but I must admit that this system works a great deal better than the old unit did. Not only did they replace my 12-year-old heat pump and air handler they also replaced all of the copper/PVC piping and the underground wiring! They also made sure to clean up behind themselves. My son was graduating high school and I had people showing up and the house needed to be comfortable. Aaron came in the next day and cleaned and disinfected my ducts and hand washed every vent and return cover in the house. In the following days if I had a problem, they immediately dispatched someone to take care of it! I'd like to thank Dan, Thomas, Rick, Aaron and Mike who all came together to make my home a great deal more comfortable and energy efficient. Bypass the others and just call Service Experts!

    I installed my AC 2016. I used to be very satisfied with Service Experts. Recently, when I call for…read more6 months maintenance, manager coming with the technician. They are pushing me to buy me a new unit. Offering me some advantage program for 10 years. I am getting tired of this company. Had a second opinion, nothing is wrong with my AC. Manager Ms. Tracey is very pushy, coming to my place and start to coughing; she can't breathe because my AC is so bad. I read some previous review. You are taking advantage of older people. I am done.

    1-Tom-Plumber Melbourne - plumbing - Updated May 2026

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