I hired this business, the owner, John, for an agreed-upon project and provided a large upfront…read moredeposit of half the total fee. After taking the deposit, the communication completely broke down. The job was never started, no materials were delivered, and now my calls and texts are being ignored. I am out my deposit with nothing to show for it. Requesting a refund yielded no response. Unprofessional and completely unreliable Do not give this business money upfront. Save your time and money and hire someone else.

John doesn't show up or call when he says he will. Twice he stood me up for quote on repairing a…read moredeck. No phone call no nothing. He may be busy now and be overworked but at the pace he's going he'll have plenty of time on his hands.

Never used them but i set up for a free estimate and told them to contact me before arrival or the…read moreday before to make sure i still needed them. They never did follow up and came when i was not home after the needed repairs were all done by another company. They tried to threaten me over the phone and proceeded to try and bill me for their mistake. Again never used them on any job so no clue how the work is. Just the office worker who tried to bill me for their mess up.

P-trap replaced in Jan 2023. Started leaking again today Jan 2025 they wanted double to fix it and…read morecharge service fee for coming out. Should last more than two years. I wouldn't recommend them if you need something done right!

Great service. They responded quickly, and resolved my sink issue. I'll be calling them again the…read morenext time I need a plumber.

guy showed up. no introduction. didn't offer options. company sent a quote that seemed high so I…read moreasked for a breakdown of the quote. their direct response was: We do not provide breakdowns of our invoices or estimates! even mechanics and hospitals do that. seems sketchy. won't recommend due to lack of professionalism and company policies.

Our plumber, Will Denius, was in our house within an hour of reporting a problem with water leaking…read morefrom our toilet. He knew what he was doing and quickly diagnosed the problem. He was well dressed, respectful of our home, and wasted no time correcting the problem. I am very pleased with the service we received.

Where do I start?! Hein and his merry crew of plumbers were amazing! Exceptional value and…read moreprofessionalism! Nick was outstanding and Hein showed up at the job to support his crew and answered all our questions. We had our ~20-year-old Polaris (aquatherm) water heater go out. The Ignitor was toast, and the tank was corroded and leaking. Within 24hours they were at our house removing the Polaris that had seen better years and replaced it. Hein and Nick explained everything about the functionality of our new system and were spotless in their clean up. Nothing but high praise from our family.

do yourself a favor and steer clear of this company! not only does the never answer the phone but…read morethey tried to rack up charges on you that are unnecessary and will ignore your questions and calls intentionally so that they can continue to add late fees to your bill. Apart from that, they have absolutely no idea what they're doing and the owner , justin , has absolutely no idea how to run his company. They will have to come back five times to fix the same issue because they don't take enough time or care to fix it right the first time and they overcharge you crazy amounts!! WORST RAN COMPANY IVE EVER SEEN. All they care about is how much they can get out of you.. sad.

We contacted Advanced Plumbing due to a sewage smell in our basement. They arrived 2 hours late,…read moreafter they called me multiple times to confirm the appointment window, but never called to indicate they would be +2 hours after the appointment time. They quickly identified the smell was a dry drain and had me pour water into it. They spent less than 5 minutes in my home. This cost me $190.00. - $120 for labor (???), $60 for the trip, and $10 for supplies. $190.00 for a plumber to be +2hrs late, spend 5 minutes in my house, and for me to put water down my drain. They didn't even take a tool out of their truck. DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY.

We had a slow, nearly indetectable leak in our crawlspace. the plumber came out three separate…read moretimes to make sure the issue was located and fixed, without question or complaint. we had help from a home warranty in covering costs for fixing the leak, but also separately hired the company to fix a malfunctioning toilet. Labor pricing was reasonable, bearing in mind that the plumber we had was a master plumber.

Please do not use LSC Plumbing and get a second opinion. We…read moreare first time home owners and when we got an alert that we had a leak. We contacted LSC Plumbing in the morning and Justin was able to come out that afternoon. He came out, saw our meter was running and took a video. He then turned off the water to the house, looked back at the meter and told us that the leak was in the main pipe line OUTSIDE of the house. He didn't do any tests or look through the house for leaks, he immediately told us this was a water line leak. We took his word and immediately got a quote from him. The quote was for $6,000. He told us that if he would have to dig by hand, then it would be double. He also told us that he doesn't work with insurance companies. We pushed this off and we began to file a claim through our home owners insurance. Justin was very eager for us to sign the contract and give him $2500. Luckily, the claim process took longer than we expected and realized this project should only be about $4,000. We had a second estimate and found out that we had a leak in our bath tub. My husband fixed it for $100. Justin was very eager to get us to sign the contract and send over the $2,500. We are honest working people and cannot afford a $6,000 repair. I've attached his contract, texts with LSC Plumbing, the updated status saying that we no longer have a leak, and Justin's Facebook account where he comments "Looks like money to me" with someone doing a similar project. I called Justin and spoke with him and asked for him to return our $195 service fee because of how off his claim was. He refused. Please please please do not use LSC Plumbing. Get a second opinion.

Michael was amazing and backed the quality of his work! We had a complicated situation with where a…read moreburst pipe was and he provided options and helped us work on plan to address some changes needed overtime so we could manage the cost. So glad to have found him!

I called and got a answer right away, he was out to my house within 20 minutes. Mike was courteous…read moreand informative. He fixed both toilets within a hour and we were good to go. The service was great price was even better and quality was amazing. Thanks for your help and now I have a Plumer for future projects when needed.

I needed a plumbing company for a plumbing related repair. I searched high and low with online…read morereviews. This also included asking for recommendations on social media. After going through an extensive total home renovation project lasting a solid year and many upgrades over the years, my wife and I have experienced the good, the bad, and the ugly. I have trusted sources but lacked a reputable/good standing plumbing company. I had never heard of Leo's Plumbing and Repair LLC. However, they stuck out in their reviews. I state this in terms of consistency with professionalism, quality of work, communication, and truly valuing their clientele - testimony from several past reviews. My initial call and further exchanges in conversation involved Wes. He was always accessible, extremely polite, professional, understanding, accommodating, consistent. Great guy! Further, my situation wasn't an emergency but required a technician within a few days. He explained that their crews were tied up on large projects but managed to make an exception and tend to my requirement within a two day time frame. This was for my convenience, not their's. Nadi was the tech who arrived. He was polite, professional, and did high quality work. The charge for the work was both transparent and extremely fair. I don't know the owner but it's apparent to me that he has created a longstanding and positive culture of quality, trust, and value.

I awoke this morning and found I had water running in the yard and ditch in front of my house. I…read morecalled my HomeServe Water Line Protection that I purchased through Dominion Virginia Power and within minutes Leo called and talked with me about the problem. He said he would make me the first appointment in his day as it was so urgent. I really appreciated this as it looked as the water had been running from my yard into the ditch at least all night. He came within the hour and it was determined that I had a water meter leak or break. Thankfully the break was found to be on the county's side so the county will handle the repairs and I do not have a high water bill coming to me. Leo was very helpful, professional and came very quickly with his team. A very nice gentleman from Henrico County Water also came and the county has been very quick to respond.