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    10 West Diesel Service

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

    Services - 10 West Diesel Service

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    1 More Service

    Commercial truck repair

    10 West Diesel Service Photos

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    5 years ago

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    7 years ago

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    Prestige Automotive

    Prestige Automotive

    4.8
    (105 reviews)

    Excellent car care and service. The car's color looks much brighter than before. The staff…read more worked very carefully and delivered the car on time. The quality of service is really satisfactory.

    My son's vehicle had a check engine light on, and we were informed that the diagnostic fee would be…read more$137.00, which would be applied toward the repair order if repairs were approved. We agreed to proceed. However, compared to Walters Mercedes-Benz of Riverside, which frequently offers complimentary diagnostic coupons and service promotions, the overall value was not as attractive. I am not certain whether this shop uses genuine Mercedes-Benz OEM parts. In my opinion, aftermarket parts or parts represented as "OEM equivalent" do not match the quality and reliability of genuine Mercedes-Benz dealership parts. I recommend that customers verify exactly what parts are being installed and compare pricing with the dealership before authorizing repairs. The biggest issue that caused this shop to lose my business involved my son's vehicle being diagnosed by Jojo as having flood damage. We filed an insurance claim, and after speaking with the insurance adjuster, I learned that a request had been made for the insurance company to send payment directly to the shop. Because the vehicle was fully paid off, I expected any insurance payment arrangements to be discussed with me first. I was upset because I never authorized direct payment to the shop. After arranging for the insurance payment to be sent directly to me instead, I later contacted Anita regarding repairs to my vehicle. The repair quote I received was significantly higher than I expected, which caused me concern about the overall cost of the repairs. Another issue that negatively affected my experience was a comment Anita made to me: "You are lucky you got part of the adjuster money; you would have gotten NOTHING elsewhere lol." I found that statement unprofessional, inappropriate, and disrespectful. Overall, I strongly encourage customers to compare repair estimates directly with the dealership before authorizing work. In my experience, independent shops are not always less expensive than dealerships. While some shops advertise lower hourly labor rates, the final estimate may increase through additional labor hours or other charges. Customers should also consider transportation costs. Unlike Walters Mercedes-Benz, which provided transportation assistance and a loaner vehicle, Prestige Automotive did not offer me a ride, rideshare service, or a loaner vehicle. As a result, customers may need to pay for rental vehicles or arrange their own transportation, which can significantly increase the overall cost and inconvenience of the repair. You will end up paying more than a dealership for less quality than a dealership . Based on my experience, careful comparison shopping is essential before deciding where to service your vehicle.

    10 West Diesel Service - autorepair - Updated July 2026

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