Had to get our house fan fixed. Came inspected the problem, they ordered our parts and when it came…read morein, they called to set up an appointment right away. Chris was the person who came this time. Chris is a gentle giant, very friendly and approachable. Greeted me with a big smile and has great conversations. Very informative and taught me something new, how to save money on my bill with the fans. Also wanted to throw in there, he seems like a good driver. Haha

Outrageous pricing and gaslighting…read more I'll leave it to the reader to look at my quote images for just the HVAC Goodman components, and google their prices. On average I found it was at least half of what Sierra wanted to charge me. The need: Last winter I had gotten several quotes for replacing my aging furnace and adding AC. Most of the quotes were in the $14k range, with one quote dropping down to the $8k range. These were all homewise quotes (seems to be standard) I just wasn't ready at the time, since I needed my electrical panel replaced. The Draw: Saw the "$20,000? No way." ad on Facebook. Saw other ads saying, "Get it online just by answering a few questions!" Problem is you never get an instant quote. Instead you get someone calling your number in the next few days. I figured it'd be in range of the other quotes. I told the ladies on the phone what I would be looking to pay. Pulling the wool: Well besides no "instant online quote" someone was dispatched to my house. They were pleasant enough, but they kept trying to gaslight me. It's not easy to gaslight me. I know what these things cost from my day career in IT and Facilities work. I've had to get this type of equipment installed several times. I know the approximate cost of materials, labor, and what it *should* cost. The unexpected: Despite all of this expertise the guy sent to my house presented me with an offensively bad quote. They wanted to tear out all of my duct work, replacing it with flex duct. (Just last year it was camera inspected and I was shown it was fine) to the tune of $5,000. The Condenser, air handler, and furnace was $13k (as shown in the quote screenshot) The Gaslighting: This is where things too a big turn. I plainly told him, "We are not at the same place here, I'll have to pass" and I would expect at least some level of negotiation. "Well, I can drop the price to X" Instead it was "It's only $250 a month!" with no explanation of the terms/number of payments. $250@mo for 52 months? $250@mo until the balance is paid? My wife and I both have credit scores in the 800's. We're very good with our finances. "I had a guy quote me $8k last year" was passed off as impossible. No, it's not impossible in the dead of winter when AC installers are starved for work. Dear Reader, just google these components: 1-3 Ton 14.3 SEER2 R-32 single stage condenser unit-Goodman GLXS4BA3610 1-3 Ton 14.3 SEER2 R-32 upflow/horizontal evaporator coil-Aspen DE36D4D175R530 1-80% 60,000 BTU Up flow/horizontal single stage Low Nox gas furnace-Goodman GR9S800604BX Add up the price. It's not $13k. I also question the expertise here, as Low Nox is no longer acceptable for installs. BAAQMB has mandated Ultra Low Nox. Bad price, gaslighting, unnecessary work, and lacked knowledge of local regulations. I dodged a bullet. **Edit** Shortly after this review I got a call from Sierra, arguing over my review. I just hung up, then got a harassing text stating this was over "feelings" before blocking the number. The gist of my experience is there was expectations that were setup by the ads that were not met by the prices, expertise, or lack of professionalism.

I cannot say enough great things about this company. Monday our HVAC unit was blowing air but not…read morecold air. Called Loves and was able to get an appointment for Wednesday. Nathan showed up and was amazing! Unfortunately our system was not so great and basically died completely. Nathan tried everything he could but the situation was out of his hands. He quickly called the office and within an hour had Zia at our home to talk new systems. We were not expecting to need to purchase a new system and were pretty short on time, but Zia was amazing and explained everything in a quick manner. He answered all questions we had, and found the right system for us. Zia worked so fast that he was able to secure us an installation date for Friday of that week and not make us late to pick up our kids from school. Since we had to replace our roof last October, I had questions about how to not compromise our roof warranty with this work being done. Zia was once again amazing and did everything he could to explain everything and even 3-way called me and their roofing company so that I felt confident in what was going to be done. Today (Friday) Timothy and his crew showed up right on time and got to work. Took about 6-7 hours to take down and install. Cleaned up really nicely and answered all questions we had. Even a silly question I had about filters. Overall this experience was as easy as possible considering the situation. Let's face it, replacing an HVAC unit is not cheap by any means, but Nathan, Zia and Timothy's crew really helped make this unfortunate situation a little easier. Thank you Loves Air!

We had a great experience with Wyatt, Santiago, and Andrew during the installation of our new HVAC…read moresystem and hot water heater thank. They were professional, knowledgeable, easy to talk to, hardworking, and they took the time to answer our questions and keep everything clean and done right. What stood out most was how they went above and beyond to make sure we were completely satisfied. Especially with our walk through at the end. For example, Santiago built us a custom drainage pipe, Wyatt and Andrew applying extra touch up work. We truly appreciate their attention to detail, teamwork, and excellent customer service!

I had an excellent experience with Scott from Airway Heating and Air Conditioning. After I…read morecontacted the company about my air conditioner, Scott responded within 30 minutes and arrived at my home within 2 hours. His prompt service was greatly appreciated, especially during the heat. Scott was very personable, professional, and knowledgeable. He quickly diagnosed the problem, explained the issue clearly, and had my air conditioner up and running again in no time. It's refreshing to work with someone who is not only skilled at what they do but also takes the time to provide outstanding customer service. I highly recommend Scott and Airway Heating and Air Conditioning to anyone looking for reliable, responsive, and honest HVAC service. Thank you for a job well done!

The gentleman came out and seemed irritated that the AC was not currently making the noise we were…read moreconcerned about, even though we accurately explained the situation. Then he proceeded to say that our attic access was to difficult to get into and "he's not Gumby" while rolling his eyes at my husband. We've lived in this house for almost 20 years and have had many technicians in the attic without any issues or complaints. We asked him to leave.

David is the best. Highly recommend. A/C went out and he…read morewas here to work on it the next day. He's always honest and polite. He is our go to every time we have an issue with our unit. Thanks Again David for the great service.

David was a rockstar. Replaced our compressor not once but twice when the replacement was faulty…read more He drove to Fresno twice and back to get us what we needed and still got the job done in remarkable time. I hope my AC never acts up again, but if it does David is my first and only call.

The last thing I wanted to deal with when having a newborn at home was my AC seemingly dying during…read morea Sacramento heat wave. I put out a service request, and A+ Heating and Air was the first to respond, and first to arrive at my home! Turns out I just needed a new booster on my old unit. The representative was so knowledgeable and provided me with advice to maintain my old unit and installed the new booster in less than 10 minutes. I'm forever grateful. Choose A+ Heating and Air!

Our heater has been having a persistent issue of not generating hot air. They were able to come on…read morea weekend morning to inspect it, had the right materials, explained to me the situation, fixed it. Cost $450 and had a 1 year warranty. Pleased with the result, super grateful!!

Elias was very helpful for us in getting air conditioning before the heatwave. We had to deal with…read morean outdated system and some difficult wiring, but he went the extra mile in getting things going for us. He came back earlier than expected to install and came in late evening hours, which was very convenient for our family's needs. The fact that he ensured we got air conditioning the night we called is top tier. 10/10 would recommend :)

Elias was awesome to work with. He arrived on-time for our AC tune-up appointment with a positive…read moreaura. He is very approachable, professional, and knowledgeable. He addressed my concerns and did a thorough job. He is definitely going to be my future go-to person for my HVAC needs.

Thank you advanced Tech for coming out so Soon to fix my air…read moreconditioner in this 100+ degree weather. I'm in calaveras county and they were able to come out next day! No messing around came, found the problem fixed and boom air is back on! Worth every penny!

What happened Set appt., received and signed bid to complete…read morework. They communicated once parts are ordered we'll schedule works. Then crickets, no response . . . . I called they said scheduling error they would fit me in next week. Then crickets, no response. You should try someone else.

4/5: Took 3 visits for the technicians to figure out what was wrong with HVAC…read more Juan came out first and thought it was the thermostat, I didn't think so because the code that keeps lighting up on my HVAC was 26, from the blinker light message which is the burner unit. Before the technician came out, I did tell Air Tech scheduler that I have to leave by 1130am that day for work and technician came around 9am. Anyway, when I got home from work, the heater didn't turn on because thermostat was set to a specific temperature and inside the house was at least 4-5 degrees colder. Over the weekend, I left a message and I think it was Kim who called back. 2nd Technician came out and it was Nathan. He had to leave and problem wasn't solved and he ran out of time and had to come back again which he needed authorization for so I don't have to keep paying for the same visit when the problem wasn't solved. 3rd Visit: Nathan figured it out and solved it. It did took them 3 visits which was almost 6 hours of my time with approx. 2hrs each time. I'm just glad Air Tech's technicians figured it out finally and didn't go with the MOST Expensive solution for the client first. I tried a different company before Air Tech and they definitely went with a more expensive solution to my HVAC problem. Overall, I'm still pleased with Juan and Nathan that they were able to solve my HVAC problem of why the heater wasn't turning on. I waited 2 weeks before giving a review to make sure my HVAC is working fine, which it is and that's what mattered most to me. The technicians were great! Knowledgeable and both Juan and Nathan didn't mind answer ALL my questions on HVAC and taught me few tips. I gave 4 out 5 because it took them 3times.

the technician was very prompt and knowledgeable and thankful that it was a easy fix, it didn't…read moretake long at al. I will definitely call upon them if needed in the future

This review is based solely on the initial contact, consultation, and estimate, as I did not have…read morethe work completed by Jazz. My initial contact with the company was excellent. The person who answered the phone was professional, patient, and courteous, even as I worked through my concerns and asked some repetitive questions. At no point did I detect any frustration or impatience, which I truly appreciated. Jazz was also able to schedule an appointment for the following day. Joe was assigned to provide my estimate. He arrived on time and had a great attitude from the start. He was patient and willing to listen to all of my concerns, answer my questions, and discuss different alternatives. Before leaving, he provided a detailed quote with different payment options, which made it easy to understand the choices available to me. I requested the consultation because I was experiencing water hammering when using multiple fixtures. Since diagnosing water hammering can involve a process of elimination to determine the underlying cause, I received different opinions and recommendations from the plumbers I consulted. Jazz recommended installing a new water hammer arrestor along with a washing machine box. One thing I especially appreciated about Joe's explanation was Jazz's no-frustration guarantee. As it was explained to me, if additional issues arose during the repair process, Jazz would address them at no additional cost. My primary hesitation with moving forward was that installing the new washing machine box could require cutting into the wall. I was advised that Jazz would replace the drywall, but I would need to hire someone else to finish the mudding and painting. I understand that this may be standard practice in the industry, so I don't consider it a negative reflection on Jazz. It is simply an additional project that I am not interested in taking on at this time. Ultimately, each plumber who provided me with an estimate had a different opinion about what might be causing the water hammering. Given the uncertainty surrounding the exact cause, I decided to start with the simplest and least invasive solution: installing a washing machine water hammer arrestor, which was recommended by another company. Although I ultimately decided to pursue a different approach, I had a very positive experience with Jazz throughout the consultation and estimate process. I especially appreciated the excellent customer service during my initial call, the quick scheduling, Joe's professionalism and positive attitude, his willingness to listen to my concerns, and the clear options and pricing he provided.

Jazz was first responsible for fixing our broken dishwasher. The professionalism and education…read moregiven freely to me during the process really stood out. They hit another home run when Isaiah and Monty were assigned to a plumbing issue at my house. It was a hectic week to start, topped off with a backed up toilet that started to overflow. After I turned off the toilet and used a plunger and some elbow grease to fight back the overflow, I knew I needed a professional opinion. Turns out, Jazz not only fixed a huge backup of sewage, fixing the immediate issue; they did it with such professionalism that I was really impressed. Monty and Isaiah were a great team. Special shout out to their non-pushy approach. I really appreciated the speed, efficiency, professionalism and honesty that these associates demonstrated. The folks on the phone, such as Mario and Adrian/AJ, are also fantastic and really made the process easy end-to-end. Well done, Jazz. That was excellent overall value and the highest-quality service I could ever ask for.

I'm sorry this is late Musa , I want to Thank You for the fast , accurate, and honest work done on…read morethe install of my AC unit. And with my luck my heater went out that next winter. No worries and no panic I knew who I could trust . Gave them a call and no problem Musa to the rescue. My son just bought his first lil house and of course we called again. Its a great feeling when you can call a company and never worry about being charged for things you don't need , with very fair prices for the things you do. Thank you Thank you We have you on speed dial ​

This company is not professional and does not have the skill to fix the AC. He had an appointment…read moreat 3 p.m. but did not show up at 10:00 p.m. When he showed up at 10:00 PM, he said he might be able to make the AC unit work. He said that it needs to be cleaned and freon added. He charged me $900. The next day, I turned on the AC. It was not work at all. I requested for him to look at it again. He did not come back.