Bill offered very helpful advice to address our family's needs, not just for flooring but how it might impact health vulnerabilities in our home. Compassionate and knowledgeable, plus responsive to communication. read more

123-Floor did a great job replacing our floor. Very professional and went the extra mile. We will definitely call them if we need another floor done. read more

Bill Powell of 123-Floor has been so helpful in updating our home and making it beautiful. He used his extensive experience to assist us in choosing the right carpet. And he recommended a method to repair and refinish our old hardwood floor so that it looked almost new. It was apparent that Bill's carpet team, William and Marvin, had the knowledge it took to quickly and professionally lay carpet. Bill's hardwood floor team, Pete and Jose, were real experts in restoration. They skillfully combined new boards with our old hardwood planks and then refinished the floor so that it came alive with its original beauty. We are so grateful to Bill and his teams for their amazing talents that made our floors gorgeous! Thank you 123-Floor! read more

123-Floor - 123-Floor repaired and refinished our old hardwood floor. - Flooring Near Me - Novato, California

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Great flooring company, Bill is awesome. They do beautiful work in a clean, professional, timely manner for a good value.

I love Bill, Pete, and Jose they do great work, are reliable, and reasonably priced. They totally updated our 100 yr old home!!!

Bill and Mike and the crew transformed the house from old and outdated to fresh and fun. A professional job - high quality product, level the floor, attention to detail, on schedule and with a caring style. We are thrilled. read more

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Bill saved the day when our main sewer backed up and flooded our house. He came to my home with multiple carpet samples, and helped me navigate the best choice for our home. He even dealt with our insurance adjuster. I cannot recommend him enough. You will not be disappointed in working with him. It was a very happy experience. read more

As a Realtor, I have referred Bill Powell of 123-Floors for many years. Everyone I referred has been very pleased with his professionalism and quality of work. He has an excellent crew and he will go above the standard to make sure the job is competed right. We had an unfortunate issue at our home and we hired Bill to replace our carpet with engineer floors. He worked us into his schedule and completed the work on time. It looks great. I refer him and 123-Floors all the time. The Best! read more

Our whole experience with Bill at 1-2-3 Floor was exceptional! Bill and his team are very personable, detail oriented, and his follow-through was outstanding. He is an excellent listener and offers great suggestions. He is well-informed and followed through with us in our entire experience. We had new hardwood floors installed throughout our home with the exception of the bedrooms. The installers were extremely detailed, very pleasant, hardworking and overall outstanding. We could not be happier with the final result. If you are looking for quality and professionalism and customer service at its highest - check out 1-2-3 Floor and ask for Bill. He will stop by your house in no time with an amazing mobile showroom. You will be very happy with his products! Highly recommend it. read more

Upon meeting Bill Powell, we ended our search for a company to install hardwood floors in our townhome. Bill was sincere, honest and enthusiastic about the work of 1-2-3 Floor Inc. He offered a number of quality flooring options, brought all to our home for consideration and promised first-rate service at each step along the journey to installation - and delivered! Our hardwood floors were meticulously installed, the two-men assigned to install our floors were genuinely nice guys, highly skilled and went "above and beyond" in ensuring that our floors were installed to perfection - every detail was completed with care. We could not be more pleased with our five-star experience and highly recommend 1-2-3 Floor Inc. read more

We used 123 Floor to purchase our new carpet. They were great! They come with a truck full of carpet samples for you to see and choose from. Convenience, value and terrific customer service! I highly recommend them. Elizabeth & Victor Chiarolla read more

This week 123-Floor repaired 4 "holes" in my laminate floors - areas where laminate had been laid around large objects (counter peninsula, wet bar, built-in hutch) that were later torn out. They did a marvelous job from start to finish! The first challenge was that my laminate model had been discontinued, but Bill found some remaining product when he did the original estimate, and managed to secure it for me. The second challenge was in matching up old and new boards so slight color variations would be unnoticeable, and Pete did a wonderful job! I can't tell where the work was done at all. It looks as if the missing items never existed and the floor was laid continuously from day one! Finally, Pete investigated an area of spongy sub-floor and let me know about an issue of which I was previously unaware. Kudos to 123-Floor all the way around! I know just who I will call if I have flooring needs in the future. And besides, they have a pretty cool name, right? read more

Truly class act...was on time, no surprises and best prices I could find. Bill even went out of his service area for my project. When it was time to refinish my oak floors, the results were amazing. read more

123-Floor did our floor in June of 2015. We have an Eichler in San Rafael, CA and had some floor issues (think asbestos and cracked concrete...) After everything was cleared we decided on a great vinyl product. We are extremely happy with our choice and 123-floor did excellent work. It was a big job for us since we decided to do the entire house. The owner Bill was always present - from the initial contact, the estimate, during remodel and at completion - he was very knowledgeable, always approachable and came by several times. His crew that installed the flooring was super efficient, professional, clean and friendly (including to my 6 year old). We couldn't be happier and can highly recommend 123-Floor. read more

What a pleasure it was to have Bill Powell and his team install my new kitchen floor recently (10/2021)! I started investigating my alternatives for my kitchen in mid-2020 and Bill was available to answer questions and provide insight every step of the way. I decided on wood flooring to match as closely as possible the existing wood floors throughout the house. Bill helped me choose the right floor color and installation method to match what I already had. His team, Pete and Jose, were WONDERFUL: they arrived on time, got right to work and continued working hard throughout each day, removing 3 layers of vinyl floor in the process and putting in over 5,000 nails. They were careful to leave my kitchen tidy and clean at the end of each work day too! I couldn't have been happier with the entire process, from start to finish. I highly recommend Bill and 123-Floor. Oh and by the way, I'm a Realtor, so I see a lot of tradespeople. Bill is a standout for his knowledge and professionalism and I refer my clients to him all the time! read more

I will not use anyone else but these guys. Honest as can be, tons of carpets to choose from, all kinds and he explains what may work best for you and WHY. He knows his stuff! Very knowledgeable and just a nice guy. Can't wait to get my carpet in! read more

Bill came out after we had major problems with a "big brand" carpet installer. He had our carpets ordered and installed in a week. Job looks fantastic! Very thorough and professional. Will def use again. read more

123-Floor stripped away seven coats of paint to reveal a beautiful hardwood floor in my 1895 Victorian. My gleaming new floor gets rave reviews and when I'm ready for carpet upstairs I'll call them again. read more

Competitive prices and excellent, reliable work. We have very old wood floors that had not been refinished in 30 years and we wondered how well they would turn out. Bill assured us that they would sand out just fine and spent time going over all of the finish options - we ended up choosing one coat of a light oil stain to deepend the grain slightly, then three coats of flat water-based poly finish. It turned out great and the work was done within the timeframe promised. I would not hesitate to use Bill and his team in the future and would recommend their work to any of my friends. read more

Refinished my hardwood floors and did a fantastic job. Very helpful in helping me pick the color and workmanship was just superb. Always arrived on time, took time to prep and protect the work area. Completed the work on time per our original schedule. Compared rates and found him very competitive and would highly recommend. He also was able to source sisal and stairway carpet and did a great job with the binding and install. Bill is a pleasure to work with. Nicki T. San Francisco read more

After a frustrating search for the right carpet provider I turned to Facebook for recommendations, and it turns out that the answer was on my wall the whole time. 123-Floor was referred to me by a mutual friend and I can't say enough great things about our experience. Innovative business model, great carpet selection that they bring to YOU, super professional customer service, industry knowledge, and flawless execution. Also...I solicited about 3 bids for the process and they by far were most competitive. Highly recommended. We love our new carpet...a gorgeous, soft wool berber...and will enjoy it for years to come. read more

Great experience with 123-Floors. I recently completed the renovation of a master bedroom and hired 123-Floors to replace carpet with pre-fab hardwood floors, and was delighted with the customer service and the final product. I first found 123-Floors right here on Yelp along with a few other flooring companies. I interviewed a few companies and selected 123-Floors based on the variety of materials to choose from, the sensible pricing and the service from Bill, the owner. The process was seamless. Once we selected the wood, Bill ordered it, then the wood arrived in the house and was her for 1 week to acclimate. Installation took a bit over a day. The first day the floor was installed and the second day, in a few hours, the trim and the final details were taken care of. The installers were accurate in their work, and most importantly for me, they left the room extremely clean. They even assisted me in moving some furniture out of the room into other parts of the house, which I appreciated. Bill gave me additional pointers to protect and clean the floor going forward, which were helpful to protect this investment. Overall, I am extremely pleased. I love the wood that we chose, it is installed perfectly and everything was left clean and orderly. I wish I had more projects to do! :) I will use them again as soon as I do and I certainly highly recommend them to anyone looking for clean, excellent flooring work. read more

Replaced carpeting & vinyl in living, dining, kitchen, & halls with wood laminate in June 2016. Bill really knows his stuff! He was punctual, reasonable, patient & accessible. He had to come back to nail the baseboards in the kitchen (they'd been glued) & did it promptly & graciously. He even demonstrated how to clean & spiff up the laminate. The wood planks were left in the house prior to installing to get them used to the rooms' temperature . He gave us several planks for the future "just in case". The whole project was completed in one day & his workers were polite, neat & efficient. Bill stuck to the schedule & oversaw the whole thing We couldn't be happier or more pleased with our new floors & Bill! read more

Bill and his crew are first rate and first class. We've had him install carpeting, pergo and beautifully refinish hardwood floors in 3 of our homes now. When we had him do our first home, we had several bids and his was not the highest or the lowest, but it was in our ball park and we knew by his demeanor and reputation we were making the right decision. Obviously, we felt great about his first job continued to count on him for all or our flooring needs. Dependable- check Efficient- check Honest- check Awesome quality- check Use him again- ABSOLUTELY! read more

Bill worked first with my wife and me to come up with a laminate floor replacement for our carpet, then his great team did an awesome and professional job within 3 days. His team was friendly, and the floor looks great. Bill was up front the entire time about service, price, and handled all our questions as a consummate professional and gracious person. read more

Couldn't believe water damaged oak floors could be restored. Beautiful red color chosen and turned out perfect. Highly recommend their service. Professional and efficient. read more

Bill and his team are absolutely great. I highly recommend them. We are extremely pleased with the new hardwood floor we got installed and the service he provided. The whole process was very smooth. Bill came to our house several times to bring samples and help us choose the best product. He was on time at every appointment and provided very comprehensive explanations of what the final product would look like or how the process would go. In the end, the floor we got looks amazing and installation was quick and worry-free. read more

I am SO pleased to have learned about 123- Floor. We have had a floor that has needed to be redone for years and finally sought out three contractors (through YELP). The first came, gave an estimate and was gone. The second wouldn't even come to my home and just gave an (exorbitant) estimate via phone. And then, there was Bill. He came into our home, was so easy to talk to and ready with information we needed and didn't even know we needed. And when he left, I turned to my husband and said "this is the guy to work with, with or without our estimate". Good thing is, we got super-Bill and we got a great estimate. Bill even ordered our flooring based on the sample we had seen and loved at another flooring outlet. And now, we have a lovely floor- easy day and a half install (thanks to Pete!). Now I can't wait to paint the walls a new color to set off our new flooring. You can't go wrong with 123-Floor! read more

I have used Bill Powell from 123-Floor Inc. to supply new carpet and new wood flooring for my home, and for my son's condo. Bill provides excellent service. His installers were on time, cleared away debris and did fine work. I would highly recommend 123-Floor Inc. for your new flooring needs. Monica Heilman read more

I absolutely LOVE our new carpet! It doesn't get better than working with Bill Powell...he goes the extra mile to make sure we're 100% happy! He showed us multiple samples until we were sure we selected the perfect carpet for us. He even drove to Modesto to pick up our carpet so we could have it done in time for a last minute occasion...now that's service! His installers are super nice and professional. They are detail-oriented, fast and efficient! Two days and our house was completely carpeted and furniture put back. Our carpet is gorgeous and so luxurious...my only question is why didn't we do this a long time ago. I fell back in love with our home! Thank you 123-Floor! You ROCK!!! read more

We've had Bill and his team complete two jobs in the past two years. Once putting in new hardwood floors in a bedroom and closet, the second time sanding and refinishing some water damaged floors. Both times the work was top quality and service was excellent. Highly recommend. read more

Bill and his team installed new wood floors in our home. He was always very professional, knowledgeable, fair and honest with us. Bill has very high quality standards as well. When the wood we picked out was delivered for installation, Bill inspected it and sent it back because there were imperfections in the wood that were barely visible, but still not acceptable to his standards. Bill will bend over backwards to ensure that you get a good product. The installation was not easy in our home for various reasons, but Bill's team was able to work out all the kinks and we ended up with a beautiful new floor that we are very happy with. I would highly recommend him! read more

123 floor is the most reliable flooring contractor I've ever worked with. We hired 123 floor to upgrade flooring in a North Bay vacation rental. Bill provided us with all of the details necessary to make decisions. His estimate of our costs turned out to be exactly what we paid. His team was able to handle flooring challenges where other contractors would cut corners. His crew showed up on time and worked efficiently. We highly recommend 123 flooring. read more

Bill was so wonderful to work with. He was extremely responsive both when I initially contacted him and throughout the process. We purchased a new home and were doing renovations on it prior to moving in, and he was flexible to my availability -meeting me at the house early in the morning or on the weekends to show me samples and talk through options. Bill and I had selected a hardwood after talking through the type of wood I wanted, the quality of wood he recommended, and my budget. Unfortunately when Bill went to place the order the wood was on backorder and wouldn't arrive on time for our tight timeline. Bill quickly provided me with multiple other options and sourced the same type of wood from a vendor he doesn't typically use and ended up eating the difference in price from what he had quoted me to the flooring we ended up using. Additionally, when the work started, his crew discovered a fairly significant issue - the old molding installed by the old owner was nailed into a pipe in the kitchen and when it was removed it sprung a leak and Bill took charge of finding a plumber to fix the pipe the next day and directed his team to work on another part of the house so we didn't lose any time. Overall, my experience with Bill was excellent and when we get around to laying new floors or refinishing the wood (in 20 years) we will definitely use Bill again. read more

123-Floor surpasses my expectations each and every time I use them or refer them to clients, friends and family. They install carpet, of course, but they also install hardwood, from elegant high finish to intentionally distressed. They refinish floors for an economical approach. Turnaround time is often just days! The installation is always perfect. I use them in my own home, and homes I'm marketing for sale. 123-Floor is my go to for any type of flooring need. Bill is exceptionally friendly, easy to reach and eager to please. I love them! read more

If you are looking for new carpet or wood floors, I can highly recommend Bill Powell, 1-2-3-Floor. Bill redid the carpet and floors in my home, and in my son's condo. His crew did a great job, and Bill is there every step of the way. He goes out of his way to make sure his customers are happy. Bill has also replaced carpets in homes that I have staged to sell. Give Bill a call, and let hime bring his mobile showroom to your door. read more

Bill and 1-2-3-Floor are simply the best. Moving to a new place can be stressful but Bill took a lot of the stress away for me. He came over on very short notice and help me chose a wonderful floor covering for the kitchen. Before the arrival of his crew, I had an ugly faked-wood kind of linoleum. Bill's crew worked while I was gone. What a pleasant surprise when I came back. Not only did the floor look fabulous, but everything was in its place, without dirt or debris. Just like magic. And the new floor is great: nice to look at and wonderful to step on first thing in the morning. Thanks Bill read more

I had 23 Floors do the upstairs of my house after having a bad experience with another company who did part of my downstairs. 123 was very professional and they did such a good job. They are accommodating and want you to be happy with the finished job. Not the least expensive but the floors look fabulous and worth every cent. read more

We recently had the wooden floors in our kitchen replaced (due to damage from a sudden water leak) and the remaining wooden floors in our house refinished by 123-Floor. Both the new and refinished existing floors are beautiful! We knew Bill at 123-Floor was the right guy for the job when he came to our house and looked lovingly at the floors appreciating both the wood and finish. Bill was very nice, highly professional, patiently answered all of our questions, and was very helpful in selecting the finish and in matching the wood in the kitchen floor to that in the rest of the house (its an excellent match). He also provided us with care instructions which were greatly appreciated. It didn't feel like we were just one more job for him to check off his list, but rather he wanted to make sure our floors could look as good as possible and that we were pleased with the final product. We wouldn't hesitate to use 123-Floor and work with Bill again. read more

The experience we had with Bill at 1-2-3 Floor was far beyond my expectations! In fact, if I could give him extra stars, I would! He's professional, incredibly knowledgeable about the different products, punctual for every appointment, took the time to figure out what we wanted, and was fun to work with. He brought many samples to our home on several occasions so we could select the exact right hardwood flooring. I told him I wanted to walk in our front door and just love the new hardwood floor. He helped me achieve that and we're thrilled! He walked us through the entire process ahead of time. His team's workmanship during the installation was amazing and their attention to detail (and I'm very picky) was beyond impressive. Bill and his team saw tiny things they altered to make it just perfect, tiny things I honestly never would have noticed. Bill's estimate wasn't the highest or lowest, but in reading the other lower bids carefully, I noticed Bill included all the extras in his bid up front, while a few other firms with lower prices showed them as "add on's" that we needed to add to the total since we would certainly have them done. With Bill there were no surprises and his prices were very good. His team always cleaned up carefully and finished ahead of time, even with our subflooring being a challenge. They all went out of their way to do the whole project right. I've used several other flooring firms in Marin over the years, but Bill has earned my trust and respect - big time! I'll never use anyone other than 1-2-3 Floor again. Our new floor turned out gorgeous! read more