Flawless experience! Answered call immediately…read moreGave accurate quote over phone Arrived within 20 minutes Finished job in 10

Jonathan is the best!!! I dropped my son off at home while I went to run an errand & he locked the…read moredoor from the inside and my key doesn't unlock it from the outside. When I got back home an hour later he wasn't answering so I thought something bad might've happened to him. I called the only locksmith I know which happens to be Jonathan, and he stopped what he was doing right away to come help me. He said he was 5 minutes away until I called him & cancelled because my son ended up opening the door after lots of knocking and ringing the doorbell. He told us he fell asleep and didn't hear us knocking. I can't be more thankful for Jonathan. I highly recommend him to anyone that needs any locksmith services!

Ted is the absolute best! I've been locked out of my apartment several times and he is always…read morethere within 15 minutes. He's kind and capable, and I'm grateful to have a go-to locksmith.

Ted was incredibly responsive, kind, and straightforward. He showed up within 15 minutes, got my…read moreapartment open quickly after I locked myself out, and even made me a spare key. Highly recommend his services!

They quoted a price and stuck to it: $95 for a lockout and $60 for a new mailbox lock. This was the…read moresame price as another company that responded responded to my Yelp Quote request (which might I add, has a verified license with Yelp and over 800 positive reviews), but since Best Key answered first, I went with them. I will say that I do appreciate them not changing the price on me. That being said, upon my first call, I was told that the tech would arrive at 4:10. The dispatcher then asked me to text him my information. Once I did, the ETA became 4:30, mind you our initial exchange occurred around 2pm. At 4:11, I received a text saying that my tech would be late with no updated ETA. I asked, and was told 5:10. Needless to say, I wasn't happy having been waiting for over 2 hours and being told to wait longer. I asked for a discount which was denied at first, but I persisted and said $5 off would be the least that they could do. The dispatcher obliged, and I was appeased for the time. The tech arrived a little sooner than expected at 5pm, but he was in a personal car with damages to the exterior rather than a company truck. He grabbed one small bag of tools and followed me to my apartment. When he started attempting to unlock the lock, I could tell he was not experienced. I've had a home lock opened by a locksmith before and there is precision to the process. He stuck two tools into the locks and started wiggling them around indiscriminately. With no luck and having seen I already bought a new lock set that I intended to install myself, he asked me if I still needed the old locks. I told him that I did because I was tired and didn't want to install the new ones until the next day. He told me he would install it for me for free and proceeded to DRILL THROUGH MY OLD LOCK WITH A POWER TOOL. There were metal shavings all over my shared apartment hallway floor that I had to clean up. When we got to the mailbox, he didn't have the right size lock on him and had to go grab one from a sister company which took about 20 additional minutes. The repair also included drilling rather than picking the lock and again, I cleaned up the shavings. When it came time for payment, I gave him my credit card. He asked if I had Venmo or Zelle. I genuinely don't have those apps on my phone. He then asked if I could write him a check. I understand that it costs businesses to take credit cards, but you can't try to coerce me into taking the payment type you want. If these modes of payment were preferred, that should've been disclosed from the beginning. Once he started writing the receipt, he kept telling me he was giving me discounts for things that were not my fault. Him drilling into my old lock and being forced to install the new ones was his fault, but he told me he was giving me the service for free. He also said that the price quote was for one door lock, not two. Who on this planet doesn't have a deadbolt on their door in additional to their regular door lock? And if this additional cost was legitimate, the dispatcher should have done his job and asked me more questions about the service during our initial exchange. Lastly, he told me that they typically charge $5 for a credit card purchase and that this was also his "discount" to me. I don't like when people make me feel like they're doing me a favor or use the small-business-card to guilt me into feeling bad. I paid you for a service with the price we agreed upon. The end. To top it off, his disorganized paperwork came out of a crumpled manila folder and I was told to take a picture of the receipt instead of being provided with one. Lesson learned: for services like this, review volume and licensing matters. UPDATE: I received a text message from the owner/dispatcher that began with "I'm sorry you feel that way, however..." rather than an apology for the service received, he blamed me for not having a vacuum for the tech to use (how is that my responsibility?) and also reiterated that I was receiving discounts rather than admitting he should have been more thorough upon our initial conversation about the service. I didn't care to respond and blocked the number. I'm removing one star. Unbelievable.

Called them on Sunday nite and they were prompt enough to contact me and said thata their…read moretechnician would be there in 30-45 mins. I called them after the period and the boss said that the technician would again delayed by 30 mins. Finally he arrived and took 20 mins to diagnose the problem. He replaced a part however the electronic part was not locking it. So the lock works with a key but cannot use the digital controls to lock and unlock it. The price was a little high for this around $170 , but i guess that this is the going rate. We still need to replace our lock as we need digital control.

I had trouble with my door lock and Ron was so reliable and quickly fixed it. He also helped me fix…read morea bedroom lock as well. His pricing is great and he doesn't try to upsell you!

Fast and easy ! Came within the hour I needed it. Highly recommend calling these guys if you need a…read moredoor open.

WOW! SPEEDY SERVICE! I needed to repair my automatic garage door. It broke and I was too lazy to…read morefigure out how to fix and repair it by myself. I was tired of manually opening and closing the door in my work clothes, so I called Conquest Garage Door. They were very friendly, professional and prompt! PRICELESS! I was given an estimate and my garage door was repaired on the spot! It took less than the estimated time too. I learned they offer replacement brand new garage doors, as well as repairing "clickers". So next time I need anything to do with garage doors, I will call them! Thank you Conquest Garage Door!! The actual cost to fix my garage doors was $80.00 which was a small price to pay! I needed to get to work and was stuck at home with my car inside the garage.

Not so great. I called and they didn't seem to want my business at all. I'd prefer to call a…read morecompany that wants to work.

405 Locksmith is excellent! Fast, proportional, and reliable service. The technician arrived in…read moreless than 20 minutes, fixed the issue quickly, and charged a fair price. It's rare to find this level of honesty and efficiency. Highly recommended!

Needed a new deadbolt for my tenants, it was stuck and they could not open the door to get out of…read morethe house. I called at 11pm and set up service for 8am the next day. Jack answered the phone was so kind and helpful, he sent Luis Carta to the address, and he got the door open, was on time and replaced the deadbolt quickly. My tenants mentioned he was very friendly and helpful. Thank so much, I will definitely use you again if we need you.

Mike came on time and was ready to dig into the job. Wasn't sure if my Baldwin mortise lock could…read morebe repaired (was badly damaged) or needed to be replaced. But he took that sucker out and started surgery. 2 hours later he had it back in and working. Saved me like 1500 on a new unit.

I lost the only key to 3 doors at my house. Called and Mike was able to come out the next day and…read morerekey the locks. He was very helpful and a nice guy. All in all a great experience. I'd recommend The Locksmith Guys to anyone needing locksmith services.

This guy showed up for a very very simple job. My apartment door locks from the inside by a button…read moreon the back handle, similar to a lot of bathroom doors. The door was locked from there, but the deadbolt was not locked. He knew it would be a very easy job because all he had to do was pull down the handle from the inside. He said it would cost $275!!! That's ridiculous considering how easy the job was. He then haggled with me saying he didn't know it would be so easy and it could take 1 minute or 1 hour and he didn't know how long it would take. He said $200 was the lowest he would go. I had to get in my apartment so I agreed. Sure enough, it took him less than 20 seconds to open the door. He ripped me off, $200 dollars for a very very simple locksmith job that took him less than 20 seconds.

SCAM - do not call here. I was quoted $29 over the phone for the service, and when the "tech"…read morearrived, he told me he just got out of therapy, looked at my door, and quoted me $313 to open a simple apartment door lock. When I said I couldn't pay that price, he tried to bargain for more. I was forced to pay him $29 for being at my house for 3 mins. Unprofessional. Do not call here