I had two loans with Lendmark, and taking them out was a terrible decision. At first, they are very…read morefriendly and make it seem like the loan is there to help you and improve your situation. What they don't clearly explain, however, are the extremely high interest rates and the way payments are applied. For example, if you have a five-year loan and decide to pay an extra $5,000, that payment does not go directly toward the principal. Instead, it is applied to future monthly payments. This is because they charge interest daily on the loan balance, meaning you continue to accrue interest every day--even if you have already paid that month's payment. Their interest rates are extremely high, and the overall cost ends up being excessive. I'm relieved that I was able to pay off my loans, but the amount I paid in interest was unreasonable. I would strongly recommend avoiding doing business with this company.

Even if you have a problem that you think you really need money for, DO NOT allow this company to…read morelend you anything. Worst lender I have ever worked with, they will make your stress worse than anything that is currently present due to financial problems. Wouldn't recommend to anyone, even if they had zero percent interest rates.

They never pick up their phone. Called so many times to see if they're open and to find out fees…read moreand never get through.

From the owner: We, at Magnolia Payday Loans, keep our expenses low so that we may pass savings on to our…read morecustomers, and we consistently monitor our industry for new opportunities to improve our products and service. We specialize in finding our customers affordable payday loans as well as personal and installment loans. Our other services include title loans, check to cash, and MoneyGram services. We take pride in the fact that our store managers are knowledgeable about our products and honest when dealing with our customers.

Went inside for a Cashier's Check, as I always do to pay rent…read more Female Teller demanded to look at my personal phone before moving forward. Absolutely unnecessary. There is no Chase Policy stating that a bank teller must view your personal device for any kind of transaction. I do not recommend this branch. I will be banking elsewhere from now on.

could not sign in my chase app to view bank statements after updating the phone number. system…read moreinstructed me to call some internet security team. for 10+ days, they kept putting me on long holds, and refusing to unlock my account despite i correctly, repeatedly answering all their questions. or, after i passed their security grills, they would give congratulatory promises that my account would be unlocked automatically after days, but it turned out all lies. search the internet, you can read similar or more horrific stories as such. seems that these security people find it more convenient to indefinitely defer the customers to their colleagues, for none of them want to take on any responsibility. customers end up ping pong balls, or cans forever being kicked down the road. after much time was wasted, i visited this Chase bank in person, and was assisted by banker Kelsey Ruan. Kelsey was cordial, patient, with superb listening skill. She grasped the nature of the problem fast, and started to make some phone calls. her internet colleagues put her on long holds, and routine bureaucratic stuff. yet despite her gentle voice, Kelsey was persistent and tough when it got down to business. even after my account was unlocked, Kelsey insisted her security colleagues to hold, while going thru with me to ensure that my account was not compromised, and that i would have no trouble signing out and in again. trivial thingy, but Kelsey was very much attentive to detail. the receptionists and tellers i encounter at this Chase branch are all helpful and friendly people. ample parking facilities too. i would highly recommend.

I would like to commend Harrison Nguyen, a teller at Provident Credit Union in Daly City, for his…read moreexcellent customer service. While he was simply performing his regular banking duties, he went above and beyond by making my transaction smooth, efficient, and hassle-free without me even having to ask. His professionalism, attentiveness, and friendly attitude made for a very positive banking experience. Provident Credit Union is fortunate to have an employee like Harrison representing them. Great job and thank you! -- A satisfied

Corporate Headquarters: Harrison failed to follow my…read moreexplicit instructions. I wrote a note due to voice loss and I had to ridiculously instruct him NOT to vocalize my information!! Apparently, sweatshirts and lack of identification name badge are permitted. Sadly very sloppy. Unethical. Unconscionable. Good luck.

I called Montana Capital to help a friend get a title loan, I was super frustrated because we had…read morealready called a bunch of other places that were not organized and gave us the run around... so it was nice to get live help from Kiara/Bianca who answered our calls. They directed us to the Daly City location which is ran & operated by a very nice Brazilian family. They made the title loan process very simple and got everything done in about 2 hours, a very hassle free process. If you prefer to deal with straight forward/competent/pleasant people... call MONTANA CAPITAL!

Fast and reliable. They did a great job helping out with fast cash.read more

what a pleasant branch, prompt and efficient service. Def. trying to help customers out at their…read morebest capacity, esp. Lily Lei at teller and VP Winnie Leung. Two thumbs up!

I don't go into a bank much but I was here on Jan 25, 2025. Lily helped me on this day. She was so…read morekind, very patient, friendly, caring, and knowledgeable. I chose these words specifically and if you knew what she helped me with, it would make so much sense. Each step of the way, she told me it would take some time to do. I really appreciated the heads up. While helping me, she also kept an eye on any customers who came in and stood in line. She quickly let her coworkers know when someone was in line because they were focused on other tasks. I hope the manager & company know what a gem they have on their team.

Elizabeth Alvarez, Customer Service was Amazing she truly fought for me and made me feel supported…read morethroughout the entire process. MONTERRA Credit union has always been my favorite place in the business because of the people who helped me once again through this process. I honestly recommend Elizabeth and the team at MONTERRA to anyone who is interested in getting a loan or other financial assistance from the bank.

Had the most wonderful experience with Elizabeth in lending center. She was very nice super…read moreinformative and quick to respond! Thank you for your help!

I don't know what happened here in the last 5 or so years, but this location has gone WAY downhill!…read moreI used to know I could come here and get things done within minutes with friendly tellers behind the counter. Not anymore! Its 4PM and there's only 1 teller and a line wrapped to past where the safeway cash registers end? Ridiculous! Hire more people or close the branch! This location has become so unbelievably unreliable they make Wells Fargo look terrible. Do better!

A negative 5 is suitable. Pertaining to inner Safeway,…read moreWestlake Branch: beware of staff, Preetika Srivastava. Her grave LACK of: *smile *warmth *manners *respectful, mature, patient, comprehensive and professional conversation *articulation *accuracy *calmness *focus *logic *organization *genuine humanity. Preetika is in her own world and she is always righteous. I wasted more time reiterating, reemphasizing, readdressing and micro managing her. I was not aware that financial institutions train and allow this staff to broadcast my full account number, repeat account identification and unlawfully expose my business!! Preetika was skilled at combatting, whining, arguing, discombobulating sentences and disconnecting. Please find a new path.

I had hardships in my lifetime and resulted into needing a loan. Grace is wonderful! Since this was…read moremy first time ever needing financial assistance I had many questions. Grace was very patient and very transparent. I didn't feel like I was being scammed or tricked. It felt like I was being well taken care of. If I miss a payment they call and I learned that being honest is best. Grace has accommodated me many times which is why I recommend this place to anyone in need. Thank you Grace for all that you do!!!!

FALSE ADVERTISEMENT!!!!. DO NOT !! I REPEAT DO NOT COME…read moreHERE !! I got a loan with these people and paid 500$ extra monthly for a SAFE GAURD INSURANCE The only reason I bought it is because it boldly stated that if me or my co-signer DIES WE WOULD NOT HAVE TO PAY THE LOAN BACK and randomly and suddenly my co singer died a few weeks later unexpectedly. I submitted everything they needed for the insurance claim and they denied me because i don't have access to my close friends death certificate. I am not an immediate family member therefor i have no access. My co-singer planned to pay the loan back to build my credit. Now they have hounded me every single day calling 3x a day sending letters every single day and attacking my credit. It's very unfortunate these people offer FALSE ADVERTISEMENT ADD ONS.