As a first time cat parent, I always felt comfortable bringing Wobbles to Back Bay Vet Clinic. She…read morewas already 8 years old when I adopted her so we came for semi-annual checkups. Dr. Graham and all the nurses were gentle and patient. Dr. Graham in particular did a great job of explaining medical terms in a way that was easy to understand. When I brought in Wobbles to check on a weird lump, they determined that it might be cancerous and referred me to a local pet hospital where it was diagnosed as an untreatable cancer. I appreciated Dr. Graham's compassion when he broke the news to me and all the care the entire team showed to Wobbles. during the process. I don't live in the neighborhood anymore, but I highly recommend Back Bay Vet to any pet parent.

Back Bay Veterinary Clinic is unsafe and unhygienic. The staff, especially the management, are not…read moreonly rude but often dishonest. DO NOT bring your pet here if you care about them or good service!

This is the best Animal hospital/clinic you'll ever find. The entire staff cares so deeply about…read morethe animals. It's not only about the money with them. I called last week because my cats nose was bleeding. I haven't taken my cats to them for years (I don't take them to any vet, but when I use a vet, I go there). Unfortunately, they couldn't fit me in because one of the vets was on vacation and the others were booked solid; it was also a Friday. They suggested a few places and encouraged me to take the cat to be seen immediately. I took her to Urgent care (that's another story). Today is Monday, around 6pm, I actually just got a call from Malden Animal Hospital's Jill, asking me how Peanut is doing!! I was floored!! Not only did she remember I called, butter checked up on my Peanut too make sure she was ok!They are so kind and truly caring at Malden Animal Hospital/Kennel. Absolutely use them as your vet. They're the best. Seriously.

To get it out of the way, front desk staff were lovely. Now onto the bad:…read more Cat went in for a UTI. Basic labs were drawn, revealing a high T4 level, and so Dr. Alizaine recommended starting methimazole for hyperthyroidism. When I asked about if it could be falsely high because of her illness or if it's possible the sample wasn't handled properly (since warm samples can cause elevated T4 in bloodwork) Dr. Alizaine brushed me off completely. I asked about re-testing when she was less acutely ill and he essentially told me that to wait longer to treat was to want my cat to get sicker and sicker. And so we started treatment. A week later on a Thursday we brought kitty back in because her food intake had gone down (but still eating half her normal) and asked for more bloodwork. He said no, it's the UTI and she got bloodwork last week, sent us home. Saturday morning I wake up and kitty is YELLOW. Rushed her to the emergency vet to find her AST/ALT (liver values) are so high they can't even quantify them. A feeding tube for a month, many tears, antibiotics, and repeated inpatient hospital stays later, I'm out $17,000 and armed with the knowledge that methimazole can cause these liver damage and failure in 1-2% of cats, not that Dr. Alizaine ever mentioned this. I was quiet at this point. Medication adverse effects are a risk we have to take to treat disease. However, the last couple months we have been looking to radioactive iodine therapy for kitty's hyperthyroidism. We took her off the methimazole for labs as instructed and surprise, surprise - two entire months after being off the meds, and kitty's thyroid levels are perfect. The thyroid experts say it was probably a one-off value, maybe a lab error or a swapped sample, but not something we'll ever know. Regardless, kitty does NOT have hyperthyroidism, and good amount of my heartache and pain from last year could have been avoided or improved if Dr. Alizaine had just ordered repeat bloodwork or listened to our concerns before kitty went jaundiced. Overall, Dr. Alizaine genuinely seems to care for your pet and their health. But he does not listen to reasonable requests from the pet parents and bulldozes them into following his treatment plan without making sure it's right. Thankfully I've moved at this point, but it's safe to say I would not recommend Dr. Alizaine as a vet to anyone.

The care was good but it was spendy. Did not like that my dog was taken to exam room without me…read more Vet was great Only reason 4 stars is the cost tbh

The best vet I have ever used! They have taken great care of my Bulldog her whole life- and because…read moreof Dr Shefchuk she is still going strong at 14! I travel almost 2 hours to bring Gracie here- worth the trip!

Me and my wife had both our cats micro chipped on June 27. I just called today on July 14 to make…read moresure that they were registered because I was told that they were. And the home again company said the had no information on them so I called the vet were we had them chipped and they researched it, and they had put it in the wrong folder and forgot to do it. What if my cats were lost in that time. That means the microchip was totally worthless and a waste of time because it would've showed that it didn't exist this Has upset me and my wife very much. We have been going to this vet for many many many years. We are so let down by this.we always had a great experience here words cannot describe we've sent over 100 people to this business with our endorsements over the years just so disappointed

We've been taking our dog to South Coastal since 2018! They're amazing and they're so good with…read moreher. She can be reactive when scared and she's never had an issue. Totally trusted them to take care of her one summer when she had a bunch of health issues. 10/10 highly recommend if you need a vet!

My pup gets seen at JP Animal Clinic. When we moved up here from down South (Alabama!) I was…read moreworried about finding a good vet because we left one I very much so trusted. I was referred to this vet by a friend and I've had an incredibly positive experience overall. Everyone knows my pup -- from the front receptionists to the vet techs to the vets themselves. Everyone is incredibly sweet and I could tell they actually cared about my dog. Most recently my dog came in for an ear infection. They were incredibly patient and careful with him as they swabbed his ears and eventually got him set straight. He is food motivated and they had peanut butter and treats ready to distract him! My only critique is that it costs $100+ just to get in the door. A checkup, without taking into account any treatment, is $98. I usually walk out $200+ in the hole for routine visits. I would highly recommend these guys to any pet owners in JP!

Dr. Levine is a wonderful provider -- thoughtful & empathetic, and cares deeply for his human and…read moreanimal clients. I trust him and his staff completely for taking good care of me and my pets.

Waited long time…read more They had emergency that took up vet time It would have been great if they told us, many people were waiting, that there will be a delay

I'm disappointed with my experience with Dr. Tomas and the care my dog received. Almost a year ago,…read moremy dog underwent a TTT for a luxating patella. The surgery was unsuccessful, as her patella continued to luxate constantly afterward. Now, 10 months later, she has also torn her CCL in the same leg and will require another major orthopedic surgery. Initially, I did not blame Dr. Tomas, as I understood that orthopedic procedures (especially in a very small dog) carry risks. However, after seeking a second opinion from a board-certified veterinary orthopedic surgeon, I was told that my dog needs a patellar revision because her trochlear groove was not deepened during the original surgery. What is particularly frustrating is that Dr. Tomas specifically told me that the groove did not need to be deepened. I am now being told by another orthopedic surgeon that it does need to be addressed and is contributing to her continued luxation. She will also require a TPLO/lateral suture procedure for her CCL. I spent over $5,000 on the original surgery specifically to correct this problem, and I am now facing another costly surgery because the patellar luxation was not successfully corrected. The postoperative care was also extremely disappointing. When my dog experienced complications, Dr. Tomas was unreachable for weeks, and no one else on staff adequately assisted us. I understand that surgery is never guaranteed to be successful, but I expected appropriate follow-up and communication when complications arose. After everything my dog and I have been through, I am incredibly disappointed with the outcome and the lack of support we received. Lesson learned- always get different opinions. Do not move forward with the first surgeon you meet.

Informative place that takes time with you and your pet explaining options for preventative care…read more Friendly staff.

I've been bringing my cats since they were tiny kittens. They are now 12, and while we have had a…read morefew serious issues (one had a mast cell carcinoma removed), they never have made me wait for any answers. I called today at noon because my cat had a small irritation from a tick bite. Sent pictures, got a call 3 hours later with instructions. It wasn't serious, but they always take the worried owner seriously. Dr. Story is our go to, but from the front desk to the techs, you are in great hands! Thank you Atlantic vet!!!!

Don't leave your pet alone with her or let her take him/her to the 'other room' because your pet's…read morelife depends on you. We loved her for years too until animals started dying. Now that Banfield is in the mix they make their employees sell, sell, sell to make money off unsuspecting pet owners. One's bad, the other's worse.

Tough to write this post.... We have been bringing our dog to South Boston Animal Hospital since we…read moreadopted her about 2 years ago. Typically a decent experience, until now. It seems SBAH has taken on too many clients and can no longer support existing patients. For context, our pup is currently experiencing a rapid-onset illness. While scheduling is certainly complicated through Covid, SBAH claims they are unable to schedule any new sick-visit appointments for two months due to an overcrowded schedule. A two month wait time for a sick-visit is certainly unreasonable from any vantage-point, and their response to our push for an earlier time slot was "we have this talk with an upset client everyday, it is just how it is". There also seemed to be the reliance of blaming Covid-protocols, but 6+ months into Covid and currently-loosening restrictions, it seems like a strange crutch to lean on. Generally, we have noticed a decline in services since the practice was purchased by the Banfield Network, and this has been the forcing function to ultimately leave the practice. To other Boston dog owners: this is a situation that we never thought to consider. So while well-visits / check-ups can be scheduled far in advanced without issue, reconsider enrolling at this practice if you plan to rely on them when it really matters. It was a poor-feeling to be denied help when we really needed our vet's advice =/

Very well stocked and super clean and areas were well organized to maneuver around to find what you…read moreare looking for! Seems they have everything under the sun for pets!

Bought some frogs here a couple years ago, I need to surrender them because now I cant afford their…read morevet care and some basic needs. Was given two references to places that I already spoke with and was told they couldnt help me and one reference to a place that straight up doesn't exist. So basically a huge nothing burger in terms of actual help. Petco doesn't care about the animals beyond what money they can make off of them. Beyond that, they aren't too concerned with them.

They shaved up my dog. If you love your pet, please do your due diligence and read up the other…read morereviews here on yelp and on Google first. There are a ton of other people saying the same exact thing. Theres a clear and concerning ongoing pattern here. Did not encounter such issues at Petco in the past and with a few different groomers too. Theres really no excuse for what they are doing here. Runn!!

I've taken my cat here for her lion cut for years. Always have a great experience and I love that…read morethey are cat only on saturdays!! Less stressful on my kitty and therefore less stressful for me.