As a first time cat parent, I always felt comfortable bringing Wobbles to Back Bay Vet Clinic. She…read morewas already 8 years old when I adopted her so we came for semi-annual checkups. Dr. Graham and all the nurses were gentle and patient. Dr. Graham in particular did a great job of explaining medical terms in a way that was easy to understand. When I brought in Wobbles to check on a weird lump, they determined that it might be cancerous and referred me to a local pet hospital where it was diagnosed as an untreatable cancer. I appreciated Dr. Graham's compassion when he broke the news to me and all the care the entire team showed to Wobbles. during the process. I don't live in the neighborhood anymore, but I highly recommend Back Bay Vet to any pet parent.

Back Bay Veterinary Clinic is unsafe and unhygienic. The staff, especially the management, are not…read moreonly rude but often dishonest. DO NOT bring your pet here if you care about them or good service!

To get it out of the way, front desk staff were lovely. Now onto the bad:…read more Cat went in for a UTI. Basic labs were drawn, revealing a high T4 level, and so Dr. Alizaine recommended starting methimazole for hyperthyroidism. When I asked about if it could be falsely high because of her illness or if it's possible the sample wasn't handled properly (since warm samples can cause elevated T4 in bloodwork) Dr. Alizaine brushed me off completely. I asked about re-testing when she was less acutely ill and he essentially told me that to wait longer to treat was to want my cat to get sicker and sicker. And so we started treatment. A week later on a Thursday we brought kitty back in because her food intake had gone down (but still eating half her normal) and asked for more bloodwork. He said no, it's the UTI and she got bloodwork last week, sent us home. Saturday morning I wake up and kitty is YELLOW. Rushed her to the emergency vet to find her AST/ALT (liver values) are so high they can't even quantify them. A feeding tube for a month, many tears, antibiotics, and repeated inpatient hospital stays later, I'm out $17,000 and armed with the knowledge that methimazole can cause these liver damage and failure in 1-2% of cats, not that Dr. Alizaine ever mentioned this. I was quiet at this point. Medication adverse effects are a risk we have to take to treat disease. However, the last couple months we have been looking to radioactive iodine therapy for kitty's hyperthyroidism. We took her off the methimazole for labs as instructed and surprise, surprise - two entire months after being off the meds, and kitty's thyroid levels are perfect. The thyroid experts say it was probably a one-off value, maybe a lab error or a swapped sample, but not something we'll ever know. Regardless, kitty does NOT have hyperthyroidism, and good amount of my heartache and pain from last year could have been avoided or improved if Dr. Alizaine had just ordered repeat bloodwork or listened to our concerns before kitty went jaundiced. Overall, Dr. Alizaine genuinely seems to care for your pet and their health. But he does not listen to reasonable requests from the pet parents and bulldozes them into following his treatment plan without making sure it's right. Thankfully I've moved at this point, but it's safe to say I would not recommend Dr. Alizaine as a vet to anyone.

I've been taking my dog Louie here for several years. He's 10 years old and was recently diagnosed…read morewith early-stage kidney disease. Dr. LeMay has been exceptional throughout the entire process. He always takes the time to clearly explain all of my options and offers thoughtful, honest recommendations. Even when discussing products or treatments they offer, I never feel pressured--he's mindful of affordability and helps me choose what truly makes sense for Louie. I never feel pushed toward non-essential items, which I really appreciate. I feel confident that Louie is receiving compassionate, trustworthy care.

The care was good but it was spendy. Did not like that my dog was taken to exam room without me…read more Vet was great Only reason 4 stars is the cost tbh

The best vet I have ever used! They have taken great care of my Bulldog her whole life- and because…read moreof Dr Shefchuk she is still going strong at 14! I travel almost 2 hours to bring Gracie here- worth the trip!

We've been taking our dog to South Coastal since 2018! They're amazing and they're so good with…read moreher. She can be reactive when scared and she's never had an issue. Totally trusted them to take care of her one summer when she had a bunch of health issues. 10/10 highly recommend if you need a vet!

Me and my wife had both our cats micro chipped on June 27. I just called today on July 14 to make…read moresure that they were registered because I was told that they were. And the home again company said the had no information on them so I called the vet were we had them chipped and they researched it, and they had put it in the wrong folder and forgot to do it. What if my cats were lost in that time. That means the microchip was totally worthless and a waste of time because it would've showed that it didn't exist this Has upset me and my wife very much. We have been going to this vet for many many many years. We are so let down by this.we always had a great experience here words cannot describe we've sent over 100 people to this business with our endorsements over the years just so disappointed

My pup gets seen at JP Animal Clinic. When we moved up here from down South (Alabama!) I was…read moreworried about finding a good vet because we left one I very much so trusted. I was referred to this vet by a friend and I've had an incredibly positive experience overall. Everyone knows my pup -- from the front receptionists to the vet techs to the vets themselves. Everyone is incredibly sweet and I could tell they actually cared about my dog. Most recently my dog came in for an ear infection. They were incredibly patient and careful with him as they swabbed his ears and eventually got him set straight. He is food motivated and they had peanut butter and treats ready to distract him! My only critique is that it costs $100+ just to get in the door. A checkup, without taking into account any treatment, is $98. I usually walk out $200+ in the hole for routine visits. I would highly recommend these guys to any pet owners in JP!

Dr. Levine is a wonderful provider -- thoughtful & empathetic, and cares deeply for his human and…read moreanimal clients. I trust him and his staff completely for taking good care of me and my pets.

Waited long time…read more They had emergency that took up vet time It would have been great if they told us, many people were waiting, that there will be a delay

Read before going there!…read more I had a very disappointing experience at VCA South Shore Animal Hospital, Weymouth MA. My husband brought our cat in on May 27 and waited from 10 p.m. until 5 a.m., yet only one test was performed and no diagnosis, treatment plan, or meaningful care was provided. The next day, I returned and was presented with nearly $5,000 in additional tests. Initially, I was told the ultrasound specialist was unavailable until the following day. After I declined some of the recommended testing, I was suddenly told the specialist was available immediately and the ultrasound could be done right away, which raised concerns about the necessity of the recommendations. Staff repeatedly discussed the possibility of cancer and even chemotherapy for pets (my cat is 11 month old), which put me under significant emotional pressure. I agreed to a biopsy, but afterward I was told to go home and wait for a call that never came. My husband later had difficulty getting our cat discharged, and we did not leave until around 11 p.m. No veterinarian discussed the results or treatment plan with us, no medication was provided that night, and our cat came home in worse condition than when we arrived. The lack of communication, questionable recommendations, and poor patient care made this an extremely stressful and expensive experience. I cannot recommend this hospital based on our experience. AVOID this place.

Informative place that takes time with you and your pet explaining options for preventative care…read more Friendly staff.

I've been bringing my cats since they were tiny kittens. They are now 12, and while we have had a…read morefew serious issues (one had a mast cell carcinoma removed), they never have made me wait for any answers. I called today at noon because my cat had a small irritation from a tick bite. Sent pictures, got a call 3 hours later with instructions. It wasn't serious, but they always take the worried owner seriously. Dr. Story is our go to, but from the front desk to the techs, you are in great hands! Thank you Atlantic vet!!!!

Knowing I was getting a new puppy, I researched vets in Boston and Cambridge to find the "Right…read moreOne" in advance. At that time, South Boston Animal Hospital (now Banfield) was located on East Broadway in South Boston... a bit of a drive from Cambridge. Upon meeting veterinarian Natalie Waggoner, I knew she was our new vet. A few years ago the location changed to 9 West Broadway, a great place as it's right across from the T, has street parking, and a place to walk your pup nearby. Dr. Waggoner has cared for my coton de tulear for 9 1/2 years now. Molly started out as such a finicky eater that I worried. I think most vets would give a list of food recommendations... Dr Waggoner suggested foods I could purchase, gave me a home recipe if I wanted to cook, but so importantly... gave me tips on reverse psychology to make Molly eager to eat. She called periodically to check on Molly's eating (unbelievable to get unsolicited calls from a vet, right?). At 9 1/2, Molly is super healthy, a good eater, and (although she hates walking in the door of the clinic) loves and trusts Dr Waggoner. She has had an issue with teeth and Dr Waggoner extracted those that needed to go, and has helped us to do the best we can with little coton teeth. Something I should mention is cost. I'm guessing that the vet clinic charges average fees and now that it's owned by a chain, I imagine that the fees are standardized. The question to be asked is how many services are recommended. Dr Wagonner tells me exactly what Molly needs and I never have to guess if there are unnecessary services or charges. In the last visit I asked if Molly should have the senior dog Xrays for her system. Dr Waggonner carefully studied her chart and said that I Could if I had concerns, but she thought it was fine to wait; she felt comfortable that Molly is in good shape. Finally, let me mention the techs and staff. I think there is reasonably high turnover of personnel in some clinics. So many of the same people are there from early days. They are gentle, they know the names of pets in the community, and we consider them friends. It is to my embarrassment that I have waited over 9 years to write a review of Dr Waggoner and the South Boston (Banfield in South Boston) Animal Hospital. I hope this comprehensive review covers most questions. Susan Dietrich and her coton, Molly.

Don't leave your pet alone with her or let her take him/her to the 'other room' because your pet's…read morelife depends on you. We loved her for years too until animals started dying. Now that Banfield is in the mix they make their employees sell, sell, sell to make money off unsuspecting pet owners. One's bad, the other's worse.

Very well stocked and super clean and areas were well organized to maneuver around to find what you…read moreare looking for! Seems they have everything under the sun for pets!

Bought some frogs here a couple years ago, I need to surrender them because now I cant afford their…read morevet care and some basic needs. Was given two references to places that I already spoke with and was told they couldnt help me and one reference to a place that straight up doesn't exist. So basically a huge nothing burger in terms of actual help. Petco doesn't care about the animals beyond what money they can make off of them. Beyond that, they aren't too concerned with them.

They shaved up my dog. If you love your pet, please do your due diligence and read up the other…read morereviews here on yelp and on Google first. There are a ton of other people saying the same exact thing. Theres a clear and concerning ongoing pattern here. Did not encounter such issues at Petco in the past and with a few different groomers too. Theres really no excuse for what they are doing here. Runn!!

I've taken my cat here for her lion cut for years. Always have a great experience and I love that…read morethey are cat only on saturdays!! Less stressful on my kitty and therefore less stressful for me.