We've been very pleased with everyone. Our pets have been well taken care of and their fees are…read morereasonable compared to other clinics.

Very friendly staff and vet. They were very gentle with my anxious kitty. Prices were reasonable.read more

We transferred care and had a great first experience. From making the appointment, front desk…read morestaff, vet techs, and Dr. Nami Otsuka were all wonderful. We particularly appreciated the lab work being done in the exam room to help calm our big anxious golden retriever. The follow up phone calls were great to keep us in the loop for results. We are very pleased with switching care and feel at ease with the practice. Thanks Dr. Otsuka!

I already knew through my experiences here with my late Lulu that Old Derby is the best - but…read morereally, they're the absolute best. You simply can't do better anywhere. I say with certainty after bringing Lulu here as a patient for checkups and diagnosing a serious health condition; after boarding her for multiple staycations (about 4 weeks in total); and after finally bringing her here to cross the Rainbow Bridge when it was time. She took a sharp downward turn, I made the decision and the staff was there for her, and for me. From the check-in at the front desk to Dr. Burke and his nurse we were treated with care, kindness and empathy. My sweet girl crossed gently. with dignity, and throughout the entire visit I also was treated kindly and thoughtfully. A handwritten condolence card arrived a few days later, acknowledging my loss, which still makes me tear up every time I look at it. When I'm ready - I don't know when that will be, but when I'm ready - my next best friend will be treated here too.

Just got hit with a 900 dollar bill. Original bill has half that but they offered x rays without…read moretelling me the cost and then charged me to send them to a specialist. If your cat has an emergency, go for it. But we will not be using this vet for anything else but an emergency and honestly Angell memorial is just as good. Also they have no waiting room so expect to either burn or freeze your ass off outside.

Brought Huck, our beautiful six year old chocolate lab to the Quincy Veterinary Urgent Care…read moreCenter on Wednesday. He'd began hacking and coughing and it had been two days after we'd picked him up from a local kennel where he stayed while we'd gone away for four days. He'd had all his normal vaccines plus a vaccine to prevent kennel cough. Just like with the COVID-19 vaccine, the kennel cough vaccine, while rightly recommended, is not 100% effective. Before anyone starts griping or jumping to conclusions, I am staunchly pro vaccine! I decided to take Huck to the veterinarian since he'd contracted kennel cough once when he was just a pup and it had turned into pneumonia: he had to spend two nights at VCA (for the off the rack price of $2,000). The Quincy Veterinary Urgent Care Center is conveniently located within a couple of miles from our Weymouth home. They'd encouraged us to come right over and said the wait should ne very long. At the Center, because of the pandemic, we had to wait in our car until it was our turn. We waited patiently in the warm car while it poured outside but only had to wait about 40 minutes; not bad for a walk in clinic! A friendly assistant took our pup in to see the veterinarian. The visit took about 45 minutes and a very nice veterinarian called me on my cell while we sat in the car and asked some basic questions about our dog like his prior history with kennel cough. The vet reassured me that our dog did not, he thought, have pneumonia but would be treated for kennel cough with doxycycline and would be provided cough medicine as well so we could all sleep! The vet was kind and professional and answered my questions (whether we should give meds with food, etc). The bill was under $200 for the visit which included a nose to tail exam and the medication. Excellent care for our dog and courteous treatment of human owners! I highly recommend the Center to pet owners!

Crazy is Right!! Overpriced and unprofessional too. I brought in my hairless cat and the vet…read moreliterally laughed at me for purchasing what she called a "Fad Breed" and then proceeded to tell me over and over again that she would take this money pit off my hands. She loves the breed and bla bla bla . . . "no really, I can take her if you ever change your mind." Who says such a thing!? Disgusting. They have also quoted me $1400. to spay her!!!! Again, disgusting. Find another vet, Any other vet but these quacks.

I can't say enough positive things about the amazing care Crazy Paws has given both my dogs, Mya…read moreand Desi. Although Mya was my younger dog, she suddenly collapsed and in a panic, I called Crazy Paws. Much to my relief, I was told to bring her in immediately. Unfortunately, it was too late for my baby girl, but the compassion and care the staff at Crazy Paws gave Mya helped us through this difficult time. Dr Henry-Hill always made Mya and Desi feel comfortable during their visits and we were also able to meet Dr Hill at Mya's last appointment as he offered his expertise in trying to diagnose and treat her unknown ailment. Please forgive me if I forget or misname anyone, but I believe it was Katie and Jillian who handled Mya's formidable body with compassion and care. Thank you from the bottom of our hearts!

I am switching vets and want to warn other pet owners about the lack of care, accountability, and…read moreprofessionalism at this office. After my dog, Lincoln, was discharged from the ICU at an emergency hospital, no one from this practice ever checked in to see how he was doing. Zero follow-up or concern after a critical illness. Lincoln now requires a special prescription diet. When I asked for a prescription to purchase it elsewhere, I was told it would take several days simply because I wasn't buying directly from them. To avoid delays, I bought cans from the office -- only to discover they gave me the wrong food entirely. When I returned to fix their mistake, they didn't have the correct food and told me my options were to wait to see the doctor or leave empty-handed, then drive elsewhere to get it. Completely unreasonable for a working parent. What made this unacceptable was Olivia at the front desk, who gave me the wrong food and then blamed me, claiming I asked for that flavor (I did not). When that didn't hold, she changed her story and said my dog had eaten it before -- ignoring the fact that he is now on special prescription food because of a serious illness. She was rude, dismissive, and dishonest. The office manager was no help and suggested I "switch vets" since I wasn't happy -- which I absolutely am. This practice lacks compassion, ownership, and basic professionalism. I would not trust them with a pet recovering from serious illness.

Will never go here again. The staff is so rude and inconsiderate. I called a friend to tell them…read moreabout my experience and they said they had left years ago!

It's an amazing facility for Daycare and Boarding. A very happy place with well behaved four…read morelegged customers. Well staffed and very safe. My pup loves it here!

I have been bringing my dog Wyatt to Shipyard dog since they opened and it's a great place. The…read morestaff are excellent and the owner Shannon really cares and she's always making improvements to the shop. I wish I knew the staffs names but I know Nicole and she is so good with all the dogs. The groomers do an excellent job. I highly recommend Shipyard dog.

I've been a client of WLCC for over twenty years, and they continue to impress me every step of the…read moreway. They were incredible years ago with my first cat, and now they've been even more amazing with JohnnyCat -- a stray who quickly became my king! When he developed an unexpected cyst, WLCC handled it immediately and with such compassion. Later, when he was diagnosed with asthma, they treated him as if he were their own. The team patiently walked me through how to use an inhaler on a cat -- something that was pretty nerve-wracking at first -- but their kindness and calm guidance made the whole process so much easier. Everyone at WLCC, from the doctors to the techs and front desk staff, is knowledgeable, caring, and genuinely devoted to every cat who comes through their doors. I can't recommend WLCC highly enough for anyone looking for a truly special place to care for their beloved furbabies.

Two words - stay away. It used to be a great "cats only" vet practice with wonderful caring vets…read more.. that was before they became a for-profit organization. After a horrific visit a year back, we are not going back. My tiny 7 lbs shy Cornish Rex handled with thick autoclave bite-proof gloves, failure to get blood draw - 3 pricks, charging for the urine test that was not performed, general attitude from the receptionist - on the phone, trying to upsell some diet food, ignoring the customer waiting to check in, the vet (Jessica) looked like she did not even like cats, do I need to continue? Really, just find a local non-incorporated vet (dogs and cats are OK) - you would get a better service, the attention to the cat and her humans, and better price! That's what I did.

Our 16 year old dog has received amazing care from the internists team at VCA South Shore. From the…read moremoment, we arrived the front desk welcomed us, the techs showed incredible compassion and the doctors explained the situation and care plans effectively and with care. The internists team: doctor, nurses and techs check in with us after our visits and always return our calls. Most importantly, our dog is comfortable and able to enjoy her days.

Awful experience. We waited 4.5 hours only to leave without being seen. When we asked how much…read morelonger it would be the staff was rude and dismissive. We were told our dog's illness was not priority and it could be yet hours more. I would not recommend VCA Weymouth to anyone.

Losing a pet is never an easy thing but HOW you say goodbye MATTERS. We contacted Dr. Susan Holt…read moreat Say Goodbye at Home when we knew our precious little golden, Sailor, was failing. Dr. Holt was absolutely AMAZING. Her love and care for animals and her undertaking of her business says it all. It can't be easy for Dr. Holt to travel to pet owners homes and face tears and anguish every day, but that's exactly why she does what she does. So pet owners can peacefully say goodbye to their pets in the comfort of their own homes. Despite our sorrow, we felt so good about how our little warrior just drifted off in one of her favorite spots in the house. Dr. Holt was extremely caring and gave us time with her..comforting us and assuring us of our decision. If the time ever comes when you have to face this painful decision, I highly recommend Dr. Holt for a caring and beautiful sendoff. Thank you Dr. Holt for your strength and love. We miss our Sailor every day, but you have made us smile as she was so peaceful and ready for her journey to once again be united with her brother Sam over the rainbow bridge.

I messaged Dr Holt on a weekend night and she got right back to me. She came and picked up my baby…read moreParker. Dr Holt is so compassionate and you can see how much she cares and feels your pain. Thank you Dr Holt for taking good care of my baby Parker.

It's so sad when the customer knows way more about reptiles than the staff. I know they are trained…read moreto give incorrect advice which is also very sad. You guys shouldn't even sell reptile carpet, it's very bad. I was there tonight and all 3 employees were clueless.

The employee named Melissa who works at this location is extremely rude…read more I was in there earlier and my dog (who is still a puppy might I add) had an accident. I cleaned it up with the spray and paper towels that they provide and went along my way. Melissa came up to me a few minutes later and told me my dog is a problem every time I go in there. The last time we were there she told me he had 3 accidents in the store which I don't believe for a second. I ALWAYS pick up after my dog!! She shouldn't be working at a store if she has an issue with pets having accidents considering it's a pet friendly store. Also, she stood by me to make sure I cleaned up the mess which was absolutely ridiculous. She treated me like I was a child. I won't ever come back to this store after this horrible experience today.