Alicia is amazing! My young dog loves hers hikes and I feel 100 confident in her abilities. She's…read moresuper knowledgeable and articulates well any areas that we need to improve on when it comes to training. I would not hesitate to recommend her and would definitely suggest to any new puppy owner to reach out for private lessons.

Carly and Nicole are the best. They are knowledgeable and care!! Carly and her team at adASTRA have…read moretaken care of my dog Nick for over 10 years. She is trustworthy and loves all of the animals she takes care of. She always goes above and beyond to make sure my dog is safe, feels safe, and is loved. I never worry about my fur baby when she is with him. Nick needed medication and I could always rely on Carly to make sure he received them. (He always took them for her and not me!) adASTRA becomes family. You can't go wrong selecting adASTRA.

Carly loves my dogs as her own. She is very thoughtful and caring. My dogs are NOT easy, and she is…read morevery patient and knowledgeable when it comes to giving them what they need. We couldn't do life without her!

I am not happy with the faults online pricing on grooming when I started with appointments it was…read more$68 when I finish with making the appointment it $75 I figured taxes and that was just wash and cut no nails or teeth I got there to pick my dog up and it was a $115 I call that dishonesty and fault advertisement I probably wont go there anymore

I can not say enough good things about Kait from PetSmart in Braintree,Mass. She approached my…read morehusband and l and gave us a book of coupons and it had many for coupons we could apply to items in our carriage that we were buying that day. She was very pleasant and knowledgeable. We explained we had lost our dog last week, she was very kind, offering us sincere condolences. She also helped us make the tag for our next fur baby who we brought home today. I hope Pet Smart management realizes what an asset Kait from the Braintree store is to you.

This is an excellent cause. I can't recommend it enough. Make a donation. Help a family keep their…read moredog health and happy at home. Help a awesome dog find a new home if they need it.

From the owner: All Dog’s Lives Matter Dog Rescue exists to promote a humane society and care for dogs in need of…read morehousing, medical treatment, and food. Through donations and volunteers, we can promote kindness, and a clear opportunity for a valued life. All while striving to build a community where people value dogs and treat them with respect, Love, and kindness.

Only adding a star for the nice woman who helped us (Tori). The rest of the experience:…read more 1. Not allowed to hold the puppy or go into an enclosure even though we were serious buyers. 2. When we paid for the puppy he reeked. 3. Told he had his shots and was visited twice by a vet. Impossible the vet didn't know his condition. (See 4) 4. Puppy has had vicious diarrhea (our house is a war zone) since we brought him home. Took him to vet and he tested positive for Coccidia and Giardia. Highly contagious and we have another dog and small kids. 5. Dog also has a heart murmur but the pet shop said it could be from travel or stress so I'm not going to panic about this one just yet. We did submit a claim for the vet bills. I think they only reimburse up to $1k. We are at $220 and need to get retested in a few weeks and will likely need more meds. Add a test and meds for our other dog as well and we are racking up costs for what should have been a healthy dog. And forget everything we've had to toss and the rugs that will need to be cleaned after all this. Not a good way to start what should be a beautiful time with our new boy. Why are the dogs not being tested and treated for parasites? Why was the dog given to us with vicious diarrhea? So many questions.. but clearly either they need a new vet or they need to get more involved in making sure the dogs are healthy.

I would not purchase a pet at this store. I purchased a puppy last September. I didn't know it…read morewasn't trained. The salesperson didn't go over the store policy. I had to pay separately for the Supply kit/crate. It was a lot of $$. I returned him, as I couldn't train and I live alone. I brought him back in the same condition I got him in. They only refunded me 50% of price. I tried to contact the Owner to no avail. I thought Massachusetts has a 3-day Right of Recision, Chapter 93-A law. I think their store policy is not Fair, unfair Business Practices - unprofessional. They just want your money, and don't care about the animals. Don't bother.

" I bought my dog here , her name is happy " I walked into…read morethis pet store and seen my future dog . We took her to a vet to examine her and she is and was super healthy. We love her to pieces . She is tiny but mighty . She is welcomed into our loving home . Life before " our dog happy " was just not as crazy , but we love every minute of it. We hope she lives until 100 years old , in human years , lol.

I wish there was a zero star option for this horrible place…read more I almost never go to the Braintree Mall, but I was there last year shopping in real stores and happened to see rabbits. I always knew the place was a puppy mill horror store, but I didn't know they sold rabbits as well. As someone who has had three rescued rabbits and who knows how overwhelmed the local rabbit rescues are, I am absolutely appalled. I'm sure quite a few of the cute bunnies I saw there ended up in rescue or something way worse. I Googled them and I guess they are quite infamous. Stay. Away. Even you, mall mom, take your kids to volunteer at a rescue for the day instead, plenty of cute and furry there.

My pup liked it here and staff was friendly. Place kept clean. Dr was very nice and informative.read more

Everyone here is super welcoming and as a new dog mom they make me feel comfortable with…read moreeverything. My dog also just got neutered here, they were super nice, helpful and responsive. Called me the next day to check in which is great. My dog Willie loves Quarry Hills Animal Hospital! They truly care about all their animals they see.

Banfield was a great experience with one exception. I needed to get a health certificate for a…read moredomestic flight this weekend and I called last weekend to see if this was something they could do. I called and the receptionist was very rude, she told me that it would take at least 10 days to get the certificate (something about mailing to NY). For anyone that hasn't traveled with a pet, you need a health certificate from a vet within 10 days of your flight, so when I brought this up to the receptionist, all she could say was "well your dog is a new patient and we don't have openings for another two weeks". WRONG AGAIN. I made a new patient appointment online for 4 days after I called. I called again, thankfully didn't get the same lady and I explained that I needed a certificate for interstate travel. The receptionist wasn't sure but asked her manager if this was possible and they said it could be done the same day (this is typical for interstate travel certificates). I arrived today to my appointment and the receptionist wasn't sure if we could get a travel certificate today, and the lady next to her (who I presume was the rude lady I spoke to on the phone days ago) immediately said "she needs a drop off appointment. That will take all day." And I told them that I had called earlier to ensure that I could get a health certificate today and I only needed it for interstate travel. The rude lady kept insisting that even for interstate travel I needed at least 10 days to process the certificate. Finally we got one of the technicians to confirm they could get me a certificate today and everything went smoothly. Everyone else was really nice but I'm not sure why that one receptionist has such an attitude about something that she clearly knows nothing about. TLDR you can get a health certificate for interstate travel on the same day within 10 days of your flight! Don't listen to the rude receptionist who tells you otherwise

Posting a poor review and hoping I get responses. I was taking my dog to Banfield Animal Hospital-…read moreI had signed the puppy up for the pet insurance. I chose a plan that included neutering. Almost a year of paying $116 a month I started talking about the nursing of my dog - the insurance covered 100%. I was told by the vet they would not neutering my dog unless some $800 test was done - which was not covered by the insurance (not medically necessary). I went to two other vets, dogs neutered no $800 lab work need. When i spoke with the vets they wouldn't say the $800 lab was unnecessary- the politest one put it, ' error on the side of caution'. My housemate has a 17 yr old cat - rescue. The cat still goes to Banfield and has an elderly health plan. We call yesterday to schedule an appointment and we may have to put her down. The cat has labored breathing but other signs or indicators of pain are not present, yet. To humanely put your animal down is covered under the health policy - the best the can do is late afternoon Sat or Sun, but suggested pet ER'S were we could take her and pay. (My housemate went online and was able to get an 1130 appointment today - SMH. ) * Ive filed with state agencies, license boards - and in a grey area - my complaint is that Banfield makes it hard to use thd pet policies you pay a monthly premium for... has anyone else experience or maintenance even realize the obstacles to using the Banfield Pet Insurance?

Waited long time…read more They had emergency that took up vet time It would have been great if they told us, many people were waiting, that there will be a delay

My kitty had labored breathing so they immediately whisked him into the back to see the doctor…read more Then they gave me my own private room to wait in. This was probably because they had very bad news for me. The doctor guided me through all the possibilities for my very sick cat. And because I didn't want him to suffer anymore I decided to put him to sleep. The doctor reassured me that it wasn't a bad decision. She was super kind and comforting. I also dealt with a couple vet techs who were very empathetic. The people working at the hospital couldn't have been kinder or more understanding. It made my horrible situation as best as it could be. I felt very supported.