The absolute WORST customer service, and almost totally non responsive. Took literally days and…read moremultiple outreach attempts to respond to messages, and no showed multiple times, leaving us hanging for over a week for what would have been a straightforward fix.

I hired Vita Appliance to inspect and repair my washer and dryer. I was charged $500 plus…read morematerials, supposedly for cleaning lint and fixing a dryer door latch that stopped the machine from running. At that price, I told Olzhas I might as well buy a brand-new washer and dryer. He convinced me not to by promising a 1 year warranty on the repair. Since I was already spending heavily on renovations at the time, I trusted him and went ahead with the repair. Once he received the deposit, communication became a nightmare. He barely responded to texts or calls, and I had to chase him repeatedly just to get updates. Seven months later, the dryer broke again, same issue. When I contacted him, he claimed it was a different part of the door latch and therefore not covered under the warranty. To make matters worse, he wanted to charge me another $400 for the repair. I again had to chase him just to even come take a look. At that point, I gave up and bought a brand-new washer and dryer. I ended up wasting hundreds of dollars on repairs I shouldn't have needed, when I could've replaced the machines months earlier and saved myself the stress. After all this, he still had the nerve to ask me to leave a 5 star review. I don't recommend Vita Appliance. Poor communication, questionable warranty practices, and a complete waste of money. Save yourself the headache and go elsewhere.

Never actually got to use them so I can't speak to the work itself but I called twice on two…read moredifferent days, left a voicemail both times, and never heard back from anyone. That's kind of all I need to know honestly. If you can't return a phone call I'm not trusting you with my applicance. Moved on and found someone else who actually picked up the phone. Hope other people have better luck but I can't recommend a place that doesn't respond to new customers.

The rep knew her stuff and told me that the 12 year old washer's parts are discontinued. She didn't…read moretry to chase the $90 tech visit fee and just said if by some miracle we can order the parts it'll still cost another $300 minimum and we're better off buying a new one. Very helpful and LG even gave us a coupon code after recommending us to call SMV for consultation.

Highly recommended! These guys are great! Honest reliable quality service. My mom had many issues…read moreall at once in her house. During the holidays one of her stoves burners broke, the washer machine broke, and the refrigerator light switch died. They sized up the jobs gave us an estimate and explained clearly what the issues were and how to correct them. Reasonably priced. True professionals and nice guys as well!

Everyone needs an appliance business where the service people are honest, reliable and timely. All…read morethree were true for Accurate. Additionally, they service charge is actually reasonable. I appreciate Anthony for waking us thru what was wrong, where to not spend money, and getting our dryer and stove back on the up and up.

What a great service!!!! My air conditioner would not turn on and I called this company. I have…read moreused them before. I explained the problem and the technician was able to guide me into solving the problem myself. No muss, no fuss. They are the best!!!!

This was from 2017. Apparently it never went live, but the review stands…read more Called in yesterday about 1pm for a washer repair. They were able to get me in same day for service visit between 2-5. Fred came put and immediately knew what the problem was (washer door lock) even though we have an older machine, fred said it was a good one and worth the cost to fix. My $50 service call fee was absorbed into the price of the repair. Hw did not have the part on him, but said he could prob get it from one of the other techs and repair that night, if not monday. I waited a few hours and had to leave the house so I text fred. He got back to me a little while later apologizing and saying he normally works up until 9. I was unable to be home for him, so he arranged a Sunday (normally a day off) repair. He called ahead of time, was quick and professional. The price for the repair seemed fair, and there is a limited guarantee that comes with the labor and part. Would use again.

I have gotten a total run around - they set appointment windows, no one shows up; the answering…read moreservice cannot set appointments and must "call the manager;" I wait two, three, four hours to get a call back. (After I wait two or three minutes to get a live person from the answering service.) It is two days and still no appointment. Last year Fred from Admiral repaired my refrigerator and my dishwasher. He was prompt. Did a great job. Charged a reasonable fee. I don't know what happened to them. And I'm very sad because Fred was fabulous. I even recommended him to friends.

Sal and Vinny are the best. I took in my Dyson vac last year as the attachment hose was clogged…read more After they showed me how dirty the filters were I decided on a complete overhaul. It came back to me like new. Last week I dropped off my daughter's Dyson and picked it up today and it's also like brand new. She had picked up some feta cheese by mistake and the smell was disgusting, but when I picked it up the smell was gone. Sal and Vinny know how to keep customers happy. They are a credit to this island.

I took my dead LG stick vacuum and Sal revitalize it for a good price (compared to buying a new…read moreway). If you are reading this, take your appliance to them, you will not be disappointed.

Brian came to my rescue when my refrigerator freezer fan starting making loud noises. He was…read moreprofessional and on time to assess the problem, which happened to be the morning of my Mom's funeral. He was able to obtain the fan for my 2007 LG refrigerator and replace it within a week, of which I was very grateful for. Given the fact that we are in an pandemic with the Coronavirus, Brian came prepared wearing his mask and gloves, as did I. He is my superhero and I would certainly recommend him to anyone needing appliance repair.

Brian was on vacation, so Mike scheduled my appointment with Dennis, who was kind, courteous,…read moreknowledgeable, honest and professional. He fixed my stove while explaining what he was doing. Always a class act Brian Britman, thanks again!

I have a laundromat in Manhattan they were my suppliers for 15 years Jay was a good person I do not…read moreknow what happen with the Business but all the products they sell was very good, my customers loved, I do not have the laundry anymore, but I want to buy their soap again I would need to know if they continue with the deliveries. I call to find out. I recommended

The facility in Mineola was clean and there was no wait. However the receptionist was rude and my…read morearm is completely bruised. Oh well!