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    18 Pell Hair

    4.2 (334 reviews)
    ModerateHair Salons
    Open 9:00 am - 7:00 pm

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    Response time

    1 day

    Response rate

    70%

    Services - 18 Pell Hair

    Blowout

    Chemical treatment

    Color only

    3 More Services

    Haircut

    Cut and color

    Hair styling

    18 Pell Hair Photos

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    Recommended Reviews - 18 Pell Hair

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    Reviews With Photos

    Haircut
    Ashley T.

    I've lived in NYC for a few years now and this is the first place where I've been satisfied with my haircut. I've gone to places that are much pricier with way worse results. William was amazing! I'm super picky about the way my hair is cut - I have thick, long, coarse, straight hair so how it gets cut is exactly how it's going to look , there's no hiding it if it's bad . I asked for ~5 inches off with long layers & some thinning (attached photo). $45 total including the wash, and the whole process was less than an hour! Will definitely be coming back. Thanks William!

    Joshua T.

    Great haircut for an affordable price. James walked me through the entire process and told me what he was doing and how that improved my hairstyle. Highly recommend.

    Nancy A.

    I had long hair below my shoulders I needed cut because it was getting too heavy and severely damaged from the bleach to make my hair blonde. So I decided with 18 Pell Hair to get my hair cut. I thought they had a closet in this salon but they don't so you need to carry your purse with you everywhere. I love the shampoo and conditioner they used to wash my hair. The shampoo smelled like expensive fruity apples. It was a subtle smell and not overly strong. They shampooed my hair twice and applied conditioner and rinsed out my hair 3 times. It was very clean and thorough. Afterwards, one of the ladies cut my hair. She was pretty fast and cut my hair at where the shoulders are with little layering. It came out very nice after the hair spray. The hair dresser was very nice too and fixed some parts of my hair that stood out. The end result cost me $45.

    Vincent P.

    Surprisingly GREAT?!!! Had a male perm and haircut for $100!! I was a little skeptical because of how cheap it is... so I went with caution. It was completely packed, a little unorganized with how they do their customers. But they get the job done. I have a very gentle woman hairdresser who speaks English which is really helpful. Most of them just speak Chinese. But she was so good, listened to what my needs are, and alas! It was a job well done. The old lady assisting her is good too. Gave them both tips. There's an ATM machine (with fee) nearby so you can pay them cash. I think they also accept cards but with fee.

    Isabel O.

    Cheap haircut but I asked for layers in a bob and got the ultimate auntie fringe bowl cut. Tough look. Wouldn't go again. Ask them for very simple layers!

    Contact
    Yasmeen M.

    Ladies! I came to Pell 18 on my trip to NYC. When I tell you this was the best layers I got in a while. Made me even want to ditch my own hair stylist at home. Ask for William!!! He pays attention to so much detail and is so efficient I think I got a cut, wash, and blowout in about 45 minutes. All the ladies waiting in line loveeeed my hair. I got lucky enough to where William was available as soon as I walked in but you can also make appointments with him. I paid $55 ($45 for cut&blowout + $10 tip)

    Amy is very nice and knowledgeable about how to take care of hair. Great for long layers!

    What I asked for (in red) what he gave me. He's never given me this cut!
    Susan D.

    My first review was in 2017. I had high praise for Nelson, my go-to stylist. Fast forward to today, 11/4. I went in when it was calm and not too busy. I asked Nelson for the same bob that he has given me several times in the past. Shorter in the back and slants long to the front. Usually, he will give one side shorter than the other and I have always loved this cut. Today for some reason, he did not understand what I was explaining. I also felt he seemed frazzled by everyone coming in or having to answer the phone. He's always been friendly and patient and today he was rushed. He recommended I keep the back to the base of my neck and not shorter. Then, my left side he cut it straight across which is shorter than the back and from the front view, looks choppy. When I told him that it looked choppy, if he could fix it. He was dismissive and said "it's too late, I already showed you the back. I can't go shorter" it's my hair and I want a stylized bob, why can't it go shorter?! I'm very disappointed with this cut and his attitude. He's lost me as a repeat customer.

    Wash, long layered haircut, blowout by Amy

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    28 days ago

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    1 month ago

    Made an appointment and wasn't honored the person I made appointment with ! So don't bother making

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    10 months ago

    Best haircut, wash, service of my lifeeee!!! Genuinely so easy and the staff was so kind - blowout has lasted 2/3 days now

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    10 months ago

    I love going here -- I always go to Amy for haircuts! Make sure to call for an appointment w her since she doesn't do walk ins!

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    Page 1 of 9

    Ask the Community - 18 Pell Hair

    Is walk ins ok?

    Yes

    What is the name of the coloring brand they use?

    How much for single process? How much for Brazilian Blowout?

    Èra were

    View All 14 Questions

    Review Highlights - 18 Pell Hair

    I got lucky enough to where William was available as soon as I walked in but you can also make appointments with him.

    Mentioned in 18 reviews

    Read more highlights

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    YUME Hair

    YUME Hair

    4.6
    (81 reviews)
    2.4 mi
    $$

    MASAKI !! I get my Japanese straight perms done here and honestly... it's amazing. My hair has…read morenever been so smooth and straight, & it stays that way. He's so good at what he does ... very detail-oriented !! My ends are healthy, my hair is shiny & it keeps growing .. I'm so pleased The salon is in a building w many other business .. it is small, quaint, & really cute. It has a calm, relaxing vibe. I recommend !!

    Updating my review: I used to come here because the haircuts were strong, but over time the…read moreexperience deteriorated significantly. Appointments became rushed, started late, and lacked even basic professionalism. You're barely greeted when you walk in, and the overall tone makes it feel like you're inconveniencing them just by being there. I told them multiple times I had a head injury from a concussion and the lack of care was very concerning how abrasively they washed and handled my head. My most recent appointment was a complete failure. I asked for a warm, golden brown and came prepared with multiple reference photos. While the color was processing, I clearly flagged that it was pulling purple. That concern was dismissed, and the product was left on longer. The result was the darkest my hair has ever been, almost black with a cool, purple hue. The exact opposite of what I requested. The color job is all mismatched, the lower part of my hair significantly darker, the roots are sloppy and uneven. When I pointed this out, the response was defensive and dismissive. At one point, I was sarcastically asked if I wanted to "bleach it," which is an inappropriate and careless suggestion for already fine hair. It was mind blowing to have this handled so poorly and then be rushed through a cut that does not look anywhere close to the quality of the past cuts. I followed up requesting a refund, given that this will take months to correct and fade, and received no response for over 48 hours. It's not even about the money - it's about the severe lack of respect. What's most surprising is that this level of defensiveness and lack of accountability was unacceptable, especially after such a grave mistake. Instead of thoughtful adjustment and ownership, the response was dismissive in the moment and silent afterward. Mistakes happen. How they're handled is what defines a business. This was not handled well. NYC has no shortage of salons that can deliver both technical skill and professionalism. This is not one of them. Updating this with a pic and additional NYC HAIR SALON SEO terms so future customers are warned since the salon has decided to block me after no satisfactory resolution. The pic at the top right was me pre-hair f*** up. Only come to this salon if you'd like to come home and cry.

    Photos
    Bleach with Plex Bond Protection care treatment. 
Minimize damage during the chemical bleaching process.
    Bleach with Plex Bond Protection care treatment. Minimize damage during the chemical bleaching process.
    Full head bleach -Silver Gray-
    Full head bleach -Silver Gray-
    Bob haircut

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    Bob haircut
    Harueh - Nomad

    Harueh - Nomad

    4.5
    (299 reviews)
    2.3 mi
    $$$

    Within the first 5 mins of sitting down for a "consultation", I was told I have frizzy puffy hair…read morein the back, and I needed a perm asap. This was their "best advice for me" and that I should come back and get both together. I only needed a haircut and this was the only chance I got (I am a SAHM with 2 kids and minimal backup except this day) so I said I would consider it but I need a cut now. It was 6 months since my last. That must have just not been the right thing to say bc I was judged, insulted during the entire session and I got the worst haircut of my life. I can't even get it fixed because it is so much shorter than I wanted. There are huge "texture" discrepancies all over my hair, the most obvious being in the back near my neck. There's also a strand of hair far longer than the entire length of my bob cut. I don't even understand how this happened. I'm so traumatized. I would never recommend this place and will never ever come back. I really had 1 chance to get a cut as a treat to myself, since I really don't have extra time to spare. And now I have to live with this until it grows out, definitely more than 6 more months. If I could give -1000 stars, I would. Please do yourself a favor and find a salon that can do a nice cut for long AND SHORT hair. WITHOUT A PERM TO MAKE IT ALL STRAIGHT FIRST. The skill level here is just so sub par. I could have done it myself.

    I used to come often but my hair stylist is no longer here, I got a haircut recently and tried a…read morenew stylist Ara. I haven't cut my hair in 6 months and I have really long straight natural hair so you can say it is a blank canvas. This is probably one of the worst haircut I have gotten in years compared to other places that are in different price ranges. Leaving the salon it looked good styled but when I went home to wash it and had more time to look without it curled I saw really choppy layers and the length is much shorter than i wanted. For a cut I paid $107-110 not including tips and expected a decent cut for that amount. Truly disappointing as holidays are coming up and I have been wearing a hat to cover up, cannot wait for this to grow out but will take months. Ara was really sweet and nice but I don't think the skills were there.

    Photos
    Harueh - Nomad
    Jelly perm by Kelly
    Jelly perm by Kelly
    The example

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    The example
    NewHair

    NewHair

    4.6
    (150 reviews)
    2.3 mi

    A hidden gem near Koreatown. Walked in without an appointment to inquire about a perm and haircut…read more Was quickly seated by friendly Ria and assigned Ai as my stylist. And what a fortunate thing I was, because I have now found my new go to person for all hair related needs. I highly recommend Ai for your stylist. Her attention to detail is superb and it is apparent she is a perfectionist as she even requested to trim my eyebrows to balance the cut against face shape. Reference this review and request her honest consultation for your intended style before getting a cut; I can almost guarantee you will be amazed by the end result. However, what ultimately made me leave a review was what Ai did NOT do. It was the fact that she advised me NOT to get a perm that day. She recommended it would be better to grow out my hair longer for the intended style. What refreshing honesty that prioritizes the best for your client instead of upselling any unnecessary service. I walked into NewHair with a quarter life crisis and a bowl cut. I came out 1.5 hours later having realized my full potential as a Temu BTS member, with the best haircut I've had in New York City. Thank you, Ai.

    If I could give this salon ZERO stars I would. No idea how they have good reviews…read more I have never felt so uncomfortable and so insulted. Pre-paid for this appointment and was greeted like I wasn't even human. I was 15 mins late to the appt and I called an hour before my appt to let them know. Thank you so much for making someone so uncomfortable to the point I couldn't trust you to do my hair. I genuinely thought they would purposely ruin my hair.

    Photos
    NewHair
    Worst haircut ever.  Healthy hair destroyed in 24 hours, absolutely embarrassing
    Worst haircut ever. Healthy hair destroyed in 24 hours, absolutely embarrassing
    Hair that keeps breaking apart after an improper down perm, causing bald spots and brittleness

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    Hair that keeps breaking apart after an improper down perm, causing bald spots and brittleness
    Nonstop Style

    Nonstop Style

    5.0
    (59 reviews)
    2.4 mi
    $$$

    This place has cute gentlemen with good hair and cute ladies with cute style. Don't know the names…read moreof the dudes who helped dye my hair but they were nice and did all the work without me having to think about the process. I nearly fell asleep in the chair and woke up with the job done. It's very pricey but I was comfortable the whole time. So, great service but expect a sad wallet if it's not in your price range. That said, pretty standard pricing for the location. If you're going to bleach your hair, you'd probably get the most out of it by trying a funky cool color but I just like the natural look. There's a discount if you have student ID. Would recommend this place.

    Kelvin is my now my go-to stylist after my friend recommended me to him. She's also been going to…read morehim for awhile and after my first haircut with him, I can genuinely say it was one of the best haircuts Ive ever had - it was exactly what I wanted and I walked away feeling so happy with the results. I went back recently to bleach my hair and I was so shocked by how good it came out - and in only 4-5 hours! He's definitely a professional and knows what he's doing especially when it comes to dying/bleach/toning and cutting short Asian hair to fit my face shape. I rarely need to tell him to fix or that I'm not satisfied with my hair; I trust his process and he's never failed me.

    Photos
    Balayage by Wendy
    Balayage by Wendy
    Hair color designed by Wendy
    Hair color designed by Wendy
    Bloody Halloween by Jenny

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    Mint Salon

    Mint Salon

    4.5
    (49 reviews)
    2.8 mi
    $$$

    Discovering Mint Salon has been the best thing that ever happened to my hair…read more I wanted hair transformation, I wanted blonde and fun which will air-dry to perfection. I have never been good at styling my long and thick hair, I needed the right style which will make my beach waves look perfect and right tone of blonde which will look natural. I have received many compliments on my hair ever since I got highlights and cut at the Mint Salon. I have referred several friends to Mint Salon, all have been very please with their results. If you are looking for skillful team of experts who will give you the perfect style you are looking for, this is the place.

    Go to Mint Salon if you want to leave feeling disappointed and upset…read more I booked a full highlight and blowout for 10am. When I arrived Charlene (the owner) was seeing another client. I thought no big deal and waited on the couch. It wasn't until 10:30 when I sat down in the chair and she told me that I didn't have enough time booked to get my service that I booked done. I would only have time for a crown highlight (not even a partial) and a toner. I was expecting to receive the service that I booked. It is not my fault that the receptionist didn't book the right amount of time and that she was running late. Even with "not having enough time" the appointment lasted 3 hours and I left with the intention to have to go to another salon to get a full highlight done. My advice, save your time and money and go somewhere else.

    Photos
    Mint Salon
    Mint Salon
    Mint Salon

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    Catalia Beauty & Wellness

    Catalia Beauty & Wellness

    3.8
    (466 reviews)
    2.7 mi
    $$

    I decided last minute that I wanted to have my hair blown out a mere 3 hours before a work party…read more I looked into pricing at Ulta and Dry Bar and then happened upon Luxe Den which was literally around the corner from where I work. I walked in at 330 and walked out a little past 4 with a fresh blow out. The woman who did my hair was pleasant. I didn't want anything involved, and my blowout was no frills. She gave me nice volume with the velcro rollers. For $55, it's definitely worth stopping here for a blowout.

    It was my boyfriends birthday and I wanted to surprise him with a day of getting pampered. Since we…read morehad been walking for what felt like an eternity at New York during our first day I thought a massage seemed like a great idea. I booked the couples retreat the morning of and I couldn't get an appointment until 1 pm. Guess it wasn't too bad but was super excited to get pampered. We arrived a little before 1 and right away we were escorted downstairs into the spa section. For a Wednesday it was pretty dead and the only people that were there was just me and the bf. The couples package came with * 1 hour massage * 30 minutes private soaks with milk & honey scrub * 30 minutes in couples suite which includes jacuzzi tub & sauna Since it was my boyfriends birthday I requested rose petals like I had seen in the Yelp picture. I was a bit disappointed to see that it looked nothing like the picture and it was fake rose petals which I thought was weird. I'll give them an A for effort though although it looked nothing like the picture. The massage was amazing. She did a really great job. Most of my massages are pretty rough but she did a great job with light to medium pressure. I really liked the glass of champagne and the chocolate truffles. The private soak was nice but I really enjoyed the sauna. It was definitely a great experience. Came out feeling revitalized. My boyfriend really enjoyed the massage and the amenities.

    Photos
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    Happy Client at Plump lips at Catalia Beauty Salon
    My haircut
    My haircut
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