(My 2000th review!) I had an offer on my credit card for an online order at 1800 flowers, but I was told that it's not the same as this store. I just wanted a bouquet for a birthday girl/woman (she was 60+ years old), so I stopped inside to take a look. There were only a few parking spots outside. The lady working there greeted me right away. She showed me the fridge area where there were ready-made bouquets, and she asked me what I was looking for. I pointed to one as an idea, and she asked me for the budget. I waited less than 10 minutes, and she had a beautiful bouquet ready for me! It was $58-59 ish, probably because roses are more expensive. Great experience! read more

1800 Flowers - Alhambra - Refrigerated space for flowers - Florists Near Me - Alhambra, California

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Absolutely horrible experience. I ordered flowers for my mother's funeral service three days in advance and made it very clear to the representative that it was for her service. The customer service rep was kind and helpful at first, but my issue is that they charged my card twice for $595 -- something I was never informed would happen. When I called to resolve it, the customer service team was completely unhelpful and dismissive. They treated the situation like it was just an "oopsie," showed no understanding of how serious this was, and told me it wasn't on their end -- advising me to call my bank and figure it out myself. There was zero accountability. Now, a day before my mother's funeral, I'm unable to purchase the food for the reception after the burial because of this mistake. At a time when I should be grieving, I'm instead left stressed, upset, and disappointed by how this company handled everything. read more

1800 Flowers - Alhambra - Florists Near Me - Alhambra, California

Wow!!!! I'm completely impressed with the flower bouquet Arturo put together for me!!!! I wanted to order a graduation bouquet for my niece but I was clueless. Luckily Arturo has super good taste!!! It turned out to be the most beautiful bouquet I can ever imagine. Can't wait to give it to my niece on her graduation tomorrow. She's gonna love it!!!! Highly recommend 1800 flowers & Arturo for the amazing work and service. read more

1800 Flowers - Alhambra - Florists Near Me - Alhambra, California

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I always come here to get my flower arrangements. Sophia is so nice and helpful and always puts together the best type arrangement for whatever occasion it is, I highly recommend asking for her. She is very helpful and creative and great customer service. I always come here to get my flowers. read more

1800 Flowers - Alhambra - Florists Near Me - Alhambra, California

Ordered some chocolate covered strawberries to send to a friend for her birthday. It was easy to order and they delivered them as promised. read more

1800 Flowers - Alhambra - Sent these to my Yelp friend Kim T. :) to wish her a happy birthday. - Florists Near Me - Alhambra, California

I'm so happy I came in to buy a gift bouquet for a Christmas party. I've always driven past this store but never stopped in. There's parking on Atlantic past the store in that shopping plaza lot. The store was so nice with lots of different gifts to add to any flower arrangement. And they had fun Christmas playing which filled the store! Kiyoko helped me customize an arrangement that was perfect for the occasion. There were so many options of ribbons, wrapping papers and cards. I will definitely stop by again for future gift bouquets. Robert was also in the back and so friendly! Thanks guys. Happy holidays read more

1800 Flowers - Alhambra - Refrigerated bouquets - Florists Near Me - Alhambra, California

1800 Flowers Alhambra ( 1100 W. Valley Bl) delivered a beautiful floral in a cake design with real candles on a cake stand. This was a surprise gift from a Northern California friend. The flowers are colorful and still fresh after 7 days! read more

1800 Flowers - Alhambra - Floral "cake" - Florists Near Me - Alhambra, California

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Store is amazing and reachable! Many choices of flowers and really elegant looking for all bouquet styles. Flowers are fresh, staff are professional and nice. Arturo helped me get an awesome bouquet for my friend's wedding! Love it! read more

1800 Flowers - Alhambra - Florists Near Me - Alhambra, California

I made a purchase online the day prior for Valentine's Day for my mom. WORST mistake, in total I paid over $200 for an XL bouquet of flowers, 2 balloons, chocolate covered fruits and a card. My mom only received 1 balloon, and the floral arrangement looked like it was more green leaves than flowers, definitely not worth the $100 I paid for. I tried to ask for some type of credit or reimbursement and they refused to give it back to me. I was only refunded for the missing balloon. Definitely recommend going in person to shop elsewhere. read more

1800 Flowers - Alhambra - What I thought we were going to get - Florists Near Me - Alhambra, California

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I ordered online at 1800 flowers.com. I ordered balloons and a teddy bear and I needed them delivered the next day. I paid $65. The next day I thought I'd call just to make sure what time they were going to get delivered, she said before 8 PM and I said WHAT? that's the end of the day I want them delivered earlier than that, she said, let me see what I can do. She checked and not only were they going to not deliver them earlier but the business they sent the order to was closed. So not only were they not going to deliver them earlier than 8 pm I couldn't get a florist to deliver flowers the same day. The puncher to all this.. it was going to take 10 business days to get a refund! So I lost on both ends. I do not recommend this ordering from 1800 flowers ...go with another company. read more

Do NOT use 1800 flowers, not from this location or any location nationwide. I ordered a flower arrangement for my friend's birthday, they didn't deliver it. They said they were going to deliver it today and their last delivery is 8 pm and it's 7:15 pm and they still haven't delivered it. They are overpriced and they outsource all the phone calls to the Philippines which you can hardly understand their accent when you call. Please find a local florists, check their website and their reputation. read more

Arturo was very nice! He helped me order a bunch of flowers for an event last minute. flowers look great!

Beware!! Stay away!! They use old Flowers that only last 2 days. They die and start to smell bad even after a change of water. $87 for a bouquet of flowers that only last 2 days. read more

WASTE OF MONEY. The flowers I ordered were horrible. They were dead! I was so embarrassed after the recipient called me to let me know how they arrived. (By the way, I thought a local florist would be delivering these. I was told UPS delivered them in a box!) I contacted 1800 Flowers on 02/01/23. After an hour and a lot of back and forth I was told I would get a refund and an email with a conformation within 24 hours. Two days later after not hearing a word from them I contacted them again. Same answer was given to me. I would receive my refund and an email would be sent within 24 hours. Still haven't received email or refund! I have attached pictures of flowers and screenshot of their response. UPDATE: It has now been 10 days and still no refund. I have now spoken to a Cynthia, a Rae, and now a Clarissa. I have added photo of new chat with 1800FLOWERS. read more

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My partner surprised me with a dozen roses for Valentine's Day. I read their care instructions and implemented them on the care of the roses. The roses are dying and withering. So disappointed. They were supposed to blossom to a beautiful bouquet but they're not. The roses were very expensive. My partner spent his hard earned money for these flowers. Bad quality flowers. Disappointed. My partner should get his money back. Update. 1800 flowers refunded my partner the money. They were cordial and professional and even threw in a 20 dollar credit towards our next purchase. Amazing customer response and service. Their Product not so much. read more

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Another bad experience with 1-800-flowers. Sympathy arrangement sent looked nothing like what I ordered. Down right ugly and embarrassing. Customer service # disconnected me the first time. Second time sent to overseas call center. The guy was poliet but not very helpful. Kept insisting on wanting to bother the grieving widow. I had to say no 3 times. I wanted to be contacted by stateside support... no cannot do that. Said I could respond to the email of the partial refund he gave... no, not a monitored email address. I recommend finding a local florist, Do not recommend them. read more

I'm beyond pissed off! That i would just want to drive there and throw the flowers at them!!! I paid $90 to have flowers delivered for my mother in law and it was the most embarrassing thing she received! Be ashamed of yourself for scamming people! Ashamed!!! A 5 year old could make a better arrangement than you!!! What the hell is this!!!!!! Horrible! People selling flowers on the side of the street do better job than you making bouquet!!!! I will attach what i ordered and what she received! I hope you go out of business. Cause you deserve to be out of byisne read more

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Store wanted to charge an extra fee for using credit card. Flowers looked great for a few days. Last time we do business.

I'm here at the 1800 Flowers in Alhambra ordering an arrangement for a friend of mine and Sophie was very helpful on doing the arrangement for me. I would definitely recommend anyone who needs any type of arrangement made should come here. Super friendly environment. read more

Sophia was kind, professional and efficient. The pre-made bouquet in the fridge didn't have what I had in mind. Sophia immediately offered to let me select from the in store flowers and make a bouquet from my selections. All I had to do was picking the color and flowers. She arranged them into a bouquet for me and it looked fabulous. I highly recommend Sophia! read more

Came in on 2/2/22 and picked up these amazing flowers, arranged so beautifully! Youre definitely going to want to stop in for the holiday coming! Yeah nvm....they went back on their word and couldn't further help me. Rip off of a company read more

Fonda is amazing for hooking it up along with superb patience -- went above and beyond to show me the different flower varieties, combos, even painting customizations I wouldn't have imagined on my own. Walked in looking for a simple gesture and left with this beauty read more

1800 Flowers - Alhambra - Florists Near Me - Alhambra, California

Terrible, terrible service. I'm writing this review so that hopefully no one else spends money on this dishonest establishment. :( I placed an order 7 months ago for a work-related event, but had to cancel because after collecting the full payment, the vendor called me on the scheduled delivery date that the order would be delivered 1-2 days late and several (cheaper) substitutions would also need to be made. Had I known, I certainly would've made other arrangements and would not have paid. Countless phone calls and email correspondences later, I still haven't received my refund or any form of response. The staff that spoke with me was responsive and very apologetic but unable to issue the refund without her supervisors. The lack of communication or honesty are absolutely unacceptable. read more

The website offers cheap prices, but then they tack a lot of service charges. When the flowers are delivered, they are nothing like I ordered or they are not delivered at all. I learned my lesson. Call a local florist and talk to an actual person. read more

I ordered Mother's Day Flowers for my 90 yo mother who lives in Alhambra in an assisted living. (Savant) I paid extra for Saturday deliver for a total of $92. ,which did not occur. This morning when I called 1800 Flowers, they stated, I ordered flex delivery and that I would receive by 8 pm today. Then I got a failed delivery at 6:30 and they said they could not deliver. I called 1-800 flowers and they said it was no too late to deliver today. They said it was 9pm and it is was only 7 pm. Complete and total sham from 1-800 Flowers. I have ordered previously with them and never never never again. PS- I asked for a refund and customer service rep spent over 10 minutes trying to talk me out of it. They were going to check with the florist (which they would not give me their name, then it was, I will call your mom and attempt to deliver flowers tonight however, they then said it was too late for today, although it still is prior to 8pm, their stated delivery time). I asked to speak with a manager and was told, no manager is available. Never again from 1800-flowers, horrible customer service and they lied every step of the way I will be filing a complaint w/ Better Business Bureau as well. read more

Do not recommend anyone to come here. The staff at this location is highly unorganized and it shows. Everything is scattered around the store and there is no order whatsoever. The workers at the front barely acknowledge your presence. After the customer in front of me was finished, the worker looked around and asked "who hasn't been helped" and we each raised our hands. Again, no order whatsoever, not even an orderly line. I placed an order over the phone for Mother's Day and the subtotal was $55. I got charged $60 for the subtotal so I called to ask and they claim it was due to a price increase for Mother's Day, but no where on the website did it state holiday upcharges. I have reason to believe they were just too bothered to reimburse me so they offered me a free balloon... Anyhow, I asked for this order to be ready by 2/3pm on Mother's Day and the employee who spoke to me EXPLICITLY stated they will have it ready by 2pm MAX. I get there at 3:25pm and it was crowded as expected. I asked to pick up my order and they could not find it. He comes back to me and says "can you give us 10minutes, we haven't started on it" with a smile. I was annoyed, but what choice did I have? I finally got my order 2HOURS after it was supposed to be ready by. read more

DO NOT USE THIS COMPANY!!! Sent me dead flowers and one dozen short... called to resolve and they said I would get flowers from a local florist and 50% These came to me dead worse than the first time... nothing like the picture Called and they said they did everything they can and I will not be receiving a refund..& have a nice day.. Fraud of a company read more

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1800 flowers is the worst place ever.. I ordered flowers for Valentine's Day n they showed up a day late who the fuck cares about Valentine's Day flowers the day after don't use them they'll fuck you every time read more

Sophia whipped up something super quick and cute. Never had a bad experience here. This is my go to spot for all my special occasions. no matter how big or small it is. read more

1800 Flowers - Alhambra - Sophia whipped up something super quick and cute. Never had a bad experience here. - Florists Near Me - Alhambra, California

108 for marriage proposal。not fresh very bad。look so cheap just like the flowers at grocery $9.99each read more

1800 Flowers - Alhambra - Florists Near Me - Alhambra, California

Came in super last minute, the guy working was super helpful & made my bouquet look exactly how I needed!! Great service, easy & fast not much more to say. read more

1800 Flowers - Alhambra - Flowerw - Florists Near Me - Alhambra, California

I am so disappointed in my order. The flowers I ordered were for a Bride to be and they look nothing like the image I seen online or worth the money I paid. I paid $100 for something that can be $30-$40. read more

1800 Flowers - Alhambra - What was shown to me online - Florists Near Me - Alhambra, California

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Wide selections and conveniently located. Its hours are longer than other shops in the vicinity. read more

1800 Flowers - Alhambra - Beautiful flowers for my wife. - Florists Near Me - Alhambra, California

I needed a flower bouquet at the last minute, I came there when the store almost closed. The lady there was very helpful and kind, she arranged the flower beautifully. I'm really grateful for her assistance. And for the money value, I think it's really affordable with that beautiful arrangement bouquet read more

Beautiful arrangement and friendly service Absolutely recommend! Perfect location and real patient and helpful recommending flowers for the right occasion will be back for sure read more

1800 Flowers - Alhambra - . - Florists Near Me - Alhambra, California

Walked in to purchase a bouquet. I was immediately greeted and offered assistance - which I thoroughly needed. The staff was knowledgable and kind. Will come back! read more

1800 Flowers - Alhambra - the custom bouquet I made - Florists Near Me - Alhambra, California

For my order is bad quality which lets my mood down. I don't know how they pick the flowers up for their customers. I will go to another floral store next time. read more

Very disappointed!!! I paid so much money for a crap. I should've ordered in another place. This is just crazy read more

1800 Flowers - Alhambra - This is not what I paid for. Ugly arrangement - Florists Near Me - Alhambra, California

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Maria !!! Best Customer Service As an Elderly disabled gentleman I've had to travel to several Medical Appointments here in Southern California so it's not surprising to have two Doctors with the same name. On may 5th. I found myself at the wrong Doctors office, after several apologies I arrived late to the right one, and I couldn't help but offer to pay for lunch for the whole office but they refused. Afterwards I happened upon 1100 W. Valley Blvd in Alhambra, I explained to Maria what had happened and could she have eight individual Yellow Roses delivered to that office, She did even BETTER While still in transit I received a phone call from the Doctors office thanking me for the Roses WOW!! Later that night every news station was Broadcasting the Flower shortage due to SOoo!!! many reasons, The Pandemic as well as it being Cinco de Mayo And Mother's Day weekend. read more

Paid extra to be delivered on a certain day for a friends wedding. Flowers didn't not arrive on time. After I reach out they said the flowers will only be delivered the next week and instead of offering me reimbursement for the extra delivery fee they gave me a 20$ off the next order. I'm not going to be using their service again. read more