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    1800 Heaters

    2.1 (101 reviews)
    Open 8:00 am - 9:00 pm

    Services - 1800 Heaters

    Water heater installation

    Water heater repair

    1800 Heaters Photos

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    Dan S.

    Had this company (1800 - Heaters ) sent over from Home Depot as the third-party installers. They sent 2 young men, no one with a license to my understanding. They installed my new one and removed the old one. They did NOT replace the TP valve, instead used my old one which was clogged and 3 weeks later started leaking. The main reason the original water heater started leaking)Rheem was nice enough to replace the TP and told me they were expected to add a new one and were disappointed they didn't. (I guessed that they installed it in their pocket instead) Rheem offered to send me a new one or I could just buy one and have it reimbursed. So I did just that and replaced it myself. 2 weeks after the PEX above started leaking from moving it around and I had to buy a crimper and fix it myself. Now the cold water inlet pipe shows it's been leaking from the back for well over 5 years. I thought it was just a copper pipe reaction to cold. What do I know, ThatS why I called the pros right? Instead, I got a crappy service, and when calling them back "after a few years of course", they try to offer a service costing more money and I was doubtful so they hang up because I was trying to see if they would correct the wrong they did. I don't recommend them at all unless you can fix all the wrong work done yourself. I'm not impressed and would not recommend them. All they did correctly was pull a permit. Again: I DO NOT RECOMMEND THIS COMPANY.

    Dented drip pan and damaged wall.

    Awful experience. My water heater broke on Saturday. I called several plumbers for estimates and this company came in at about $600 less than the others, so I went with them. Tons of miscommunication. They came with wrong size tank (which seems to happen often) and then when the new tank arrived, it was dented and scratched right out of the box. Even the installer told me they get a lot of complaints from customers. The installer is not a licensed plumber. They damaged the existing drip pan and the surrounding wall. No apology or even an acknowledgement. I got them through Home Depot. I've spent the last three days trying to get them to resolve the issues. There's so much more to this, but I'll end it here. I suggest going elsewhere.

    Great job!!!

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    1 month ago

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    7 months ago

    Hire these guys if you are in the market to spend $3k on labor for a water heater install.

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    Page 1 of 3

    Ask the Community - 1800 Heaters

    Review Highlights - 1800 Heaters

    When the technician, Ruben Ortiz, arrived at my home, he explained everything thoroughly before he started any work.

    Mentioned in 7 reviews

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    John Burton Plumbing & Heating

    John Burton Plumbing & Heating

    (10 reviews)

    The service was impeccable, the price was reasonable and I recommend this plumbing company! I was…read morecontacted before the plumbers came and I was informed throughout the process ( trap removed, toilet and shower snaked on another day). I also appreciated that they cleaned up afterwards! Highly recommend!

    Once again, we had a plumbing issue in our home. We have used John Burton Plumbing before, for a…read moregarbage disposal install, so we decided to call them again on Friday. The answering service took the call and John called us back to get the details right away. It was not an emergency. He scheduled us for Monday. Dan and Miguel came out. Very professional, knowledgeable plumbers. As they progressed with the repair, they came and told us what they were finding and how they would repair it. They completed the task in about an hour. Also they noticed a possible other situation we may need to address and gave us the information we will need to move forward with that later. It concerns the Middlesex Water main valve. A Middlesex Water representative came out right away, to assist and let us know what he saw. That night, there was a new issue with a different bathroom that may have been related to the work they were doing. I called up, sent them a video and they came back today and fixed it. No charge for this repair. The first repair was very fairly priced. I recommend Jim Burton Plumbing for your home plumbing needs. Great communication with the office, owner and service plumbers.

    Mandell Plumbing & Heating - Running brand new !

    Mandell Plumbing & Heating

    (29 reviews)

    Amazing service. We called for our elderly next-door neighbor who lost the heat in her home during…read morea snowstorm. They went above and beyond the call of duty to help her. They fixed her heat quickly, and treated her with such compassion and care. 10/10 would recommend this company.

    Working with Rob Mandell was an absolutely atrocious experience. He is rude, unprofessional, does…read morenot deliver on what is promised and does an inferior job on what is and; furthermore, he is very demanding, condescending and chauvinistic. He was supposed to remodel my bathroom in a 2 weeks. Almost 6 months later, it is still not done and I am left with a mess to clean up. The toilet he installed leaked staining my ceiling. I currently have only half a shower door so, if I use it, it floods the floor. According to Rob, my shower door came in wrong twice. I waited two months for the correct frameless shower door yet he proceeded to install one which was the incorrect size (71 1/4 and not 72) ruining the tilework. After installing the incorrect size door, he demanded almost ten thousand more than what was in the initial contract to get the other side of the door cut which he said did not fit with what was installed. When I refused to pay any additional money, he walked off the job and proceeded to text me for weeks calling me names and threatening to call collections. I am left to get the half door removed and cover the holes at this point at my own expense. The original contract, including the correct entire shower door is paid for. Additionally, in the process, he scraped my bathroom floor leaving it bare so, to be fixed, I would need to have the floor completely redone. The entire job is shoddy. I have holes where he grouted and it is disintegrating and even the caulk already has holes and is turning yellow. The project was a complete disaster and waste of money. It caused me a lot of unneeded stress. I would strongly advise to not work with him.

    1800 Heaters - waterheaterinstallrepair - Updated May 2026

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