Very sweet and professional. I wasn't feeling well at all and needed to go somewhere ASAP to see…read morewhat was going on. I found Angel Care Family Clinic on Google and saw all the great reviews they had. I decided to give them a try, I was a walk-in patient but they were still able to treat me fairly quickly. I was able to get diagnosed and get prescribed antibiotics in a reasonable amount of time. I initially had my prescription sent to CVS, but it turns out they weren't in my insurance's network, so I called the clinic back and they happily forwarded my prescription to Walmart, so I was able to pick it up. I remember prior to leaving the clinic I got really light headed and they gave me some ammonia to sniff it really helped! They even let me take a few for the road. I paid a $40 co-payment. I highly, highly recommend this place. Their kindness and dedication to their patients is something that is greatly admirable!

The quality of care received was great. My teen needed assistance that didn't require an ER visit…read morebut having the chance to get him seen and diagnosed with care and attention was excellent. We will surely be back for school physicals and well-patient care.

Although "Express" is in the name, the clinic has been quite slow in providing diagnostic…read morefollow-up. My husband initially went in on Monday at 9:30 AM experiencing intense pain early in the morning. There were no lines when I arrived, the office was clean, and the staff were polite and professional. During the visit, they drew labs and gave me a referral to have an ultrasound done (which I was able to get done that day at 1pm). I was told that they would call me with the results once everything was reviewed. Wednesday, the clinic contacted us with the lab results, but they had no update regarding the imaging. I then called the imaging center myself and was informed that the ultrasound images had already been sent to the clinic Wednesday afternoon. On Thursday, I went to the imaging center in person to pick up a copy of the results and the CD containing the images. I called the same day (Th) and was told the NP should have the results reviewed by Friday. When I followed up today(Friday), I was told that it may not be reviewed until Monday. While I'm grateful my husband's pain has mostly subsided and is feeling almost back to normal, the delay in reviewing the imaging results feels unnecessary and frustrating. Especially considering the imaging center had already sent the results several days ago. Overall, my initial visit was positive in terms of the cleanliness of the office and the friendliness of the staff and cost of the visit. After calling they are more annoyed and don't seem to care that patients are left with no answers. The delay in communicating diagnostic results and providing follow-up information has been disappointing and has left me waiting longer than expected for answers. This is my second time going here for labs and imaging (first time with my son) and I didn't experience this type of delay so hopefully this isn't what usually happens.

I rarely leave negative reviews, but our experience at Family Express this morning was concerning…read more We went in for a strep test and waited over two hours, but that wasn't my main issue. About an hour after opening, I used the restroom and found it in unacceptable condition (video attached), which immediately raised concerns about cleanliness. In the exam room, containers of Q-tips, gauze, and cotton balls were left uncovered, and the strep test was performed without gloves or handwashing. We interacted with three different staff members who neither washed their hands nor wore gloves while caring for our daughter. The technician who initially came in to take her blood pressure and temperature repeatedly used profanity and complained about missing supplies, including a stethoscope. Before leaving, I checked the restroom again and found it unchanged. The lack of cleanliness, infection-control practices, and professionalism was very disappointing.

I have found the doctors, nurses and entire staff to be very professional. I came in during a very…read morescary time, and they were able to quickly get me testing to get me diagnosed within a week. I have had a good experience with my team here. As I am still working through issues, I feel confident I am in good hands!

Warning to anyone visiting this office: Nurse Ashley is extremely unprofessional. After my daughter…read moreand I left the exam room, she spoke about my daughter's case within earshot and said, "she's done for." Hearing that caused my daughter to immediately break down in tears. When I spoke to the doctor about it, he said the nurse meant she was "done for cheer," but that does not change the fact that her exact words were, "she's done for." It was still completely unprofessional, distressing, and inappropriate. Medical staff should communicate with care, discretion, and respect -- especially with children. This behavior is insensitive, harmful, and unacceptable. The office must address it immediately. No child should ever be treated this way. Woodlands location

Dr Elliott has been my doctor for approximately 21 years and has been consistent with her caring…read moreattitude, and thoroughness. Her office staff are very friendly, and her nurse Taylor, is a top Gal! I love the fact that Dr. Elliott's office is always on call for their patients. I highly recommend this Doctor.

Best Dr I've ever had . Always attentive, great listener and always looked out for my best…read moreinterest . Was a joy to be his patient and hope to find him again .

I found Dr. Sapsowitz through a google search while I was looking for someone in the Houston area…read morewho offered a 24-hour ambulatory blood pressure monitoring test. I was trying to be inappropriately medicated by by regular doctors (I live in the Friendswood area.) The test is a gold standard for people like me who have "white coat syndrome" blood pressure issues--it's very hard to get accurate b.p. readings. Long story short I went to Dr. S. He doesn't take my insurance but has priced the test so that it is very affordable (cheaper than flying to Great Britain where they use the test regularly!). I was extremely pleased with how everything went. Dr. S., his nurse and members of his office staff were very kind and helpful and I was able to get the information I need so I can take it to my doctors.

Firstly, the Doctor is amazing -- really cares, really listens, takes his time and is thorough. I…read morewish I could transport him into a best in class office environment with: 1) Professional and attentive front desk staff - they are waaaaayyyy too casual and can't be bothered. 2) more automated processes - on-line appointment setting, etc. 3) a PORTAL where you can access your test results, send notes to the staff, etc. (they still mail out test results, sometimes...a lot of time you don't hear from them at all) 4) An email box that is monitored -- i have gone weeks/months without them answering the email The front desk staff leaves a lot to be desired. I think they are used to dealing with an older clientele with "old school" processes (phone calls and fax machines) and perhaps Dr. Esantsi is headed to retirement so it's not worth making the effort, but if he intends to work for the next 2-10 years, he really needs to change his staffing and get to a more state of the art office with more on-line capability. I think the reason they never answer the phone is because they are on the phone all day just setting up appointments. That can be done on-line with Calendly. It's frustrating because i really want to keep seeing this doctor but i dread ever having to set up an appointment or go there because their processes are stuck in the 1980s.

Dr Esantsi is a great dr and I am very satisfied with his care. The staff there leaves a lot to be…read moredesired.

I want to share my personal experience with First Primary Care…read more This is the first time in my life, I felt like I have found a health care provider that treated my family as patients. We were able to receive one on one consultation with Dr. Kate Snodgrass to learn about our medical history as an initial visit. Although things moved fairly rapidly for my family with a challenging medical need, Dr. Snodgrass stayed in touch and walked us through what to do and is guiding us through our medical journey as our Primary Care Physician. Transparency is a top priority for my family when it comes to healthcare and First Primary Care achieves it without flaws. There is a lot of fear that comes with the unknown. The fears can cause stress and hesitation to get the care you need but if you know what to expect and you have a provider that can lay out a clear road map you can overcome those fears and get quality care My friend said, "It is a different kind of health care and health care plan." I couldn't agree more. What we love most about First Primary Care: 1. Open communication 2. Personalized Care & Medical Guidance 3. Transparency on HealthCare Cost 4. Healthcare providers with the heart of a teacher If you do not have health coverage, please look into them.

Dr Snodgrass is a skilled practitioner who has taken a lot of time with my care and she has been so…read moreresponsive to any questions or problems. She has taken time to research my condition and inquire with other practitioners if there are any tips in how to treat it. Every question has been answered. That day , more often within an hour. And the plan of care is discussed and agreed on by both of us. As a health care provider myself, I am so impressed with the practice. She and the staff go above and beyond. During this time of uncertainty with Covid it can be easy to get lost inside a practice and have real difficulty getting answers. That is the opposite of what you get with this practice.

I found this PCP through my insurance company and thought I would reach out to give them a try. I…read morecalled and was instantly turned off by the first person I spoke to, Adrienne (sp?). First, she was NOT friendly. I was taken aback instantly by how she answered the phone. She was very short, curt, and abrupt through our very brief conversation. Then, I realized she is only an answering service, and if I wanted to schedule an appointment, I would have to wait 6 days until someone else returned to the office to call me to get my information (and who knows how long I'd have to wait to be seen after that). If the first person I spoke to is any indicator on how the rest of my experience will go, I will easily move on and find someone else.

I have been a patient since 2005. He is a great physician, always available, great staff and…read moreknowledge. Highly recommend.