This place shut down with NO notice and left me with temporary crowns in my front teeth . No notice…read more, the work that was done was done illegally (insurance said my work was never approved and never should have been done ) . Thank god they closed down , unfortunately for us who have Medicaid have no options . No one accepts healthplex.

Don't ever ever ever go here. After weeks of waiting they cancel appointments on the day of...over…read moreand over and over again. One assistant banged into me and flirted with the doctor so that neither was paying attention to me and their care was not complete. Too many issues to write about. Go anywhere else if you know what's good for you.

Fantastic facility and staff…read more The take the extra steps to comfort children with autism or disabilities well worth the time and trust

We have to give Dr. Decker the 5 stars. He really went out of his way to help out my daughter who…read morehad a dental emergency. Thanks Dr. Decker. The dental office is very cool and has video games in the lobby. Cool! It is so popular and great that the only bad thing about the practice is there is at least a 6 month waiting list for new patients. They do accept new patients, but you may have to plan a bit in advance.

My daughter has been going to them for years she has sensitivity and anxiety when it comes to her…read moremouth I highly recommend the hygienist Cindy she amazing

Pediatric Dentistry of Albany. In my personal opinion, this office is chaotic, confusing, and…read moreincredibly unprofessional from start to finish. Our appointment was at 2:30 PM, yet we weren't taken back until 3:30 PM -- a full hour late. Meanwhile, I watched multiple people who checked in after us walk right in before us. No explanation. No apology. Nothing. Just complete disregard for our time. When we finally got seen, everything felt rushed, cold, and sloppy. They used what felt like a basic, non-professional camera to take photos of my child's teeth, which only made the whole appointment seem even more careless. And to make things worse, it looked to me like they had tools sitting out in the check-in area, which gave a terrible first impression and made the office feel completely disorganized. And the worst part? The orthodontist told me my child needed braces first and then the extra tooth removed. But every other dentist, orthodontist, and oral surgeon we spoke to afterward gave the opposite treatment plan -- that the extra tooth should be removed first, and then braces. Hearing completely opposite opinions made the whole situation feel even more frustrating and made me lose confidence in this office entirely. There was no clear communication, no reassurance for my child, and no sense that anyone cared about how stressful this was for us. In my experience, this establishment is horrible -- disorganized, inconsiderate, and not somewhere I would ever trust with my child again. I left furious, disappointed, and determined never to return. If you're a parent, my honest advice is this: go anywhere else. Save yourself the stress, the confusion, and the wasted time.

I went here as a kid since I was first able to go to the dentist actually and I stopped going here…read morebecause my mother needed to move and it was to far. However that's not the real issue. I shouldn't have been going back to Kotlow after the very first visit. My brothers shouldn't have neither. I am now 21 years old and I am still beyond traumatized to go to the dentist. This man "dr" kotlow held me down with his hand on my chest and told me not to cry as I was in agonizing pain from a procedure of caps being put in and I had no lidocaine. Mind you I was around like 5-6 and I'm on the freaking spectrum. I'm autistic so I was panicking cause of the pain and the noise and this dude was yelling at me holding me down. You should be ashamed of yourself. And I hate seeing you respond on everyone's comments trying to make yourself look like and angel kotlow. You know what you did to me. That's why on Google when I rated this same exact rate you said absolutely nothing to me. Because you know you are a sick cruel man. The only thing I can say for anyone possible reading this. DO NOT TAKE YOURE CHILDREN TO THIS PSYCHO! And if your children are seeing this horrible man... if they say something like this believe it because it's 100% freaking true and it could ruin your kids mouth in the future. And if you're reading the Kotlow I know you remember me and definitely remember this. And just know this won't go away. I plan on taking this to court eventually. You should be disgusted with yourself kotlow.

With our first child we struggled the first month with breast feeding to the point his weight was…read moredropping and the pediatrician was concerned. After seeking help from a lactation consultant, she brought up the possibility he might have "lip tie/tongue tie." Something we had never heard of. She suggested the best in the country for correcting this issue is Dr. Kotlow In Albany. We took the two hour drive to Albany and had the procedure and saw immediate positive results. For the first time he could completely open his mouth and latch onto the boob for feeding. When we suspected something similar with our second child, we didn't wait. We took her up for the procedure less than a week home from the hospital and are very happy with her progress since. If you are having trouble with breast feeding and latch issues, I highly recommend going to see Dr Kotlow.

the office manager is rude and racist she is not compassionate and doesn't care one bit about the…read morecare of the patients! so jot go here it will be a horrible experience DrGallo made this office amazing and now that she is gone it is nothing but a disaster and horrible they biolated my hepa laws and werw extremely rude and embarrassing I never in my life had such an experience like this

We love Dr. Kristina and her team! We've been patients for 4-5 years and have recommended…read moreSouthwoods to countless families. First and foremost they make my children feel comfortable and safe. The entire team is patient, kind, and calm. The atmosphere is child-friendly yet modern and clean. We have been offered services such as fluoride, that are not covered under our dental insurance, since we do not have fluoride in our water we always decide to add that service on. The charges are consistent with median for the area and are affordable. Children of the same family are in the open concept space together, yet separate. There are TVs, fun colored exam gloves, painted ceiling tiles, sunglasses under the bright lights, and coins earned for prizes. I wish I could come here for my own dental needs!

Been going to this dentist since I was a child. I have high anxiety and they were great at easing…read moremy nerves, Dr. Battiste has always been very supportive and has helped me get through multiple fillings even though I hate needles. I was scared of the procedure but she eased my nerves by letting me know that if I raised my hand when something hurt she would stop and see what I needed. Overall it has been a great experience and I am so thankful to them. I wish I could continue seeing them.

Yesterday, my 4-year-old daughter visited Schenectady Pediatric Dentistry for a cavity in one of…read moreher molars. Although the dentist recommended having it treated, I was extremely anxious--mainly because of her young age, the fact that it was a baby tooth, and my concerns about the procedure and any medications involved. Still, I knew it needed to be addressed to prevent her from developing a painful toothache that could affect her daily life. At the appointment, we met the new provider, Kat (Katherine) Dority, and I cannot praise her enough. Even though I wasn't the patient, she showed incredible patience with me first--listening to my concerns, explaining why the treatment was recommended, and walking me through every step of the process. Her thorough explanations and calm reassurance significantly eased my anxiety. She was wonderfully gentle with my daughter, offering positive affirmations throughout the visit and explaining each step in a way a 4-year-old could easily understand. As someone who has never been a fan of dental visits--and clearly has a lot of anxiety around them--I was genuinely impressed. I would absolutely recommend this office, and especially Kat Dority. P.S. I forgot to mention, the filling procedure was quick and painless for my 4yo.

This place is exceptional!…read more We were visiting here from out of town and our 18 month old chipped 2 teeth at a playground. They saw us in 50 minutes as we drove over at high speed. They were able to perform X-rays, and then file down the chipped teeth so they weren't sharp without incident. Total emergency time chipped teeth to walking our dentist: 2 hours. Super friendly! Beautiful office setup!

My child is absolutely traumatized from his last appointment. Long story somewhat short. I was lied…read moreto and the stuff didn't do their job properly. My son needed caps. I was informed the entire time that he would not remember any of this. It was a guarantee he wouldn't remember it. He remembered everything and felt everything. They didn't give him any time for the shot to kick in before he started drilling away at his teeth. My son screamed and cried the entire time that they were hurting him, and that he was feeling everything, for them to just reassure me that he wouldn't remember any of it and he was basically just over exaggerating. I called to speak with someone (Karen) She informed me that it's only a 50-50 chance that the medication would work, that is not at all what I was told. I told her if I knew that I would have just taken him to a dentist that puts them under. I was also told that the doctor doing the procedure was supposed to talk to me about the medication and he never did that. He came in asked how we were. Made sure I signed everything and then walked out. I also had no clue he was gonna be strapped down. He kept saying he couldn't breathe. Later he told me the strap was tight. He has asthma something they knew and I would assume would have been brought up. I'm so mad I didn't walk out as soon as I saw them doing that. They don't care about ur child. Just that paycheck. Go somewhere else.

Dr. Elkordy is really friendly and takes very good care of you. She was understanding of the fact…read morethat I was a student and did her best to bring the pricing into the conversation as we discussed treatment. She fully explained all the treatment options with me and she was thorough in educating me about my choices. I have also had great interactions with her staff while scheduling and while being prepped. The office is really homey - they are on the mezzanine level, but there is a pretty fireplace in the entryway/lounge area, and the office itself is brightly lit and very clean, with tasteful decorations. There is lots of parking along the side of the building.

horrible experience. the dentist was extremely rude and making mean comments about my teeth. I…read moreunderstand they aren't great but I was neglected as a kid and it isn't my fault but she made multiple comments that it was to much for her to do and how "poor" my hygiene was. I also have dental trauma and it's in my chart, she was not kind about anything at all. I brush my teeth and everything MULTIPLE times a day and she just sent me somewhere else didn't even clean my teeth. If you have dental trauma DO NOT go here. the person who did my X-rays was kind so was the receptionist. But the dentist should not be in the work without knowing kindness.

Dentist office is after money only. Watch your back and get everything in writing. They lied to me…read moreabout service that it would be fully covered by insurance and then billed me for it.

From the owner: Our team is highly trained in comprehensive dentistry, cosmetic, restorative and preventative,…read moreallowing us to restore your smile through procedures such as dental implants, tooth whitening, porcelain veneers, metal-free crowns, cosmetic fillings, cosmetic re-contouring, and bonding. At DeSanti & Linden Dentistry, we are always happy to answer any questions or address any concerns you may have as we strive to maintain the highest quality of life and oral health for our patients.

If you're looking for cosmetic dental work, he does a great job in that area. However, my…read moreexperience with more complex dental work, specifically a difficult filling, was not positive. When I expressed that something didn't feel right, I felt dismissed multiple times. Ultimately, I chose to go elsewhere and my issue was resolved by another provider. Patients deserve to feel heard and taken seriously, and unfortunately, that wasn't my experience here.

Dr. Frank is not your normal dentist. He's an architect for the mouth. He takes his time, doesn't…read morerush like most dentist's do. He's actually creating me new dentures. He is a genius. All staff are excellent. Waiting room is georgous. 10 stars