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    1st Pro Services

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

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    Services - 1st Pro Services

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    3 years ago

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    Save Home Heat

    Save Home Heat

    (107 reviews)

    We requested an Essency electric water heater installation. We also needed 240/220 run from the…read morepanel outside to the mechanical room. 1. We were given quotes for 4 different water heaters, including one gas heater. That allowed us to compare pricing & features. 2. We were given 2 quotes for the electrical work depending on ease or difficult access to the mechanical room. All quotes were detailed with line items for parts, etc. That was very professional vs the companies that give you a "black box" price with no details. Prices were reasonable for today's structure. Still a shock as we've had the house for 13 years with very few repairs needed. But it is what it is. We had a problem with the initial water heater hookup. They quickly sent out a top electrician (Pete) who verified everything and found one problem. He said he'd talk to the owner in case there was a problem with the water heater. The Essency has communication and app control features so the board working is critical. The next morning they had a full replacement water heater on the truck in case it was needed. It was not needed, Pete and Jacob had it up and running and reverified everything. Pete also caught that our router had paused the connection to water heater for some reason. Pete called later to make sure everything was good. We live near DU and there was no stalling around about coming out here. Every person that showed up communicated well and was good to have in our house.

    6 reasons to think twice about save home heat…read more This one goes out to female homeowners who might be especially vulnerable to smooth-talking HVAC salesmen. A week ago, I had a regularly scheduled maintenance visit with Save Home Heat. What followed was a beautifully crafted upsell: psychologically astute, layered, and intricate. It may have been an isolated incident, due to a slow February, or part of a larger corporate ethos. The salesman tried to sell me a water heater, which I do in fact need, but also tried to say my 2019 furnace was basically beyond repair, and that I would need a new furnace, and because my AC was also the same vintage it would be best to get a new heat pump as well, for "peace of mind." The total came to $30,761.83. Here's exactly what happened. 1. The year prior, on a maintenance visit, Save Home Heat missed a critical repair, a major red flag, to fix the flue and combustion air for furnace. Flue and combustion air systems are key for safety, efficiency, and equipment longevity in fuel-burning appliances. 2. The salesperson tried to say what he called my 8-year-old furnace, which in fact just turned 7 in January, was old, meh (builder's grade), and pretty much beyond repair. He said the industry standard for my furnace was 12 years. The repairs they quoted me came to $3242.08. The salesguy said there were in fact probably more repairs lurking that he couldn't even see and best would be to replace the furnace altogether. Cost for a new furnace: $13,464.12. When I did get a second opinion, as strongly suggested by friends, I went with Carbon Valley Heating & Air. Dale Moe, the Carbon Valley service manager, said industry standard for furnaces was in fact between 10 and 15 years, and my furnace was well worth repairing rather than replacing. Estimate for Carbon Valley's repair, for flue and combustion air for furnace, and for return air in basement: Cost = $1898. 3. The Save Home Heat salesguy mentioned my furnace was grinding, which it wasn't really doing. He also showed me an amp reading and said the motor was using more than was indicated. His reading was 2.41. Therefore, I would need a new combustion blower for $898. The specified amount on the nameplate is 2.35. When Carbon Valley came and did a reading, their reading was 2.2. 4. Save Home Heat, in their estimate, quoted a repair for the blower wheel ($431), blower motor replacement ($850) and for a pressure switch ($224). Carbon Valley said the blower was "not grinding nor compromised, was balanced and showed no signs of needing repair." Dale said the furnace would not be working with a bad pressure switch and this another unnecessary "repair." 5. Save Home Heat then went beyond suggesting I replace my furnace. (February, given its mild temps, was apparently a very slow month for the HVAC trade!) He said, since my AC was the same vintage as my furnace, and therefore on the edge of its life, why not consider replacing both the AC and the furnace and swapping in a heat pump? Again, for "peace of mind." A heat pump would save me money on propane and since they were replacing everything at once they could really get in there do a great job of modifying the return AirDrop and supply ducting. Cost for a new furnace and heat pump: $25,195.57. 6. Save Home Heat used the classic sale tactics of creating fear and urgency. The salesman mentioned this was all pre-tariff pricing--God knows how much the new 2026 pricing would be when it would be instated very soon. Also, he pressured me more by saying their offer was only good for February, giving me roughly a week to come up with a decision. So my takeaway? Always get a second opinion for big ticket items. Always be skeptical and curious about every single line item. Work with a company that has proven its integrity and is worthy of your trust. As for me, I cancelled my membership with Save Home Heat and will not be working with them in the future.

    True Heating & Cooling - Outside compressor

    True Heating & Cooling

    (40 reviews)

    Mark was here serving our furnaces and AC and did a great job, very professional and told us what…read morehe wanted to check out next year, and made couple suggestions. FAST EDDY OF Arvada

    When people go above and beyond, they deserve the recognition…read more In all transparency, True Heating and Cooling had done previous work on our tankless water heater for the past couple years - mainly just a normal maintenance. All good work, but my quibble was follow up on some outstanding issues (mainly with a knocking noise that they didn't seem to get to the bottom of and didn't follow up) which led me to explore other companies - which unfortunately were no where near as detailed or close (actually most further) from a solution and I came them another chance and I'm glad I did. Justin helped work through some more detailed troubleshooting and provided a solid quote (detailed and quick) for solutions in a quick manner. He listened and cared. He was knowledgeable and thorough. While not only getting the issues I had resolved, was also able to resolve other code and safety issues that stemmed from the original install of the boiler. I would highly recommend True to others and will also recommend to other neighbors within my condo complex that have similar setups and might need work. Thank you both Justin and Logan - appreciate the work. (It's also interesting that they are not listed on Navien's website or BBB accredited; this is where I looked for contact information for service as they a) certainly can work / service Navien products well and b) should deserve to be accredited with BBB. Other companies that I've consulted were on both sites and didn't provide as good of service)

    1st Pro Services - hvac - Updated May 2026

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