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    Rio Grande Automotive

    4.0 (51 reviews)
    Open 8:00 am - 5:00 pm

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    Services - Rio Grande Automotive

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Rio Grande Automotive Photos

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    Recommended Reviews - Rio Grande Automotive

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    Reviews With Photos

    Wendy A.

    Man, I was really hoping to give these guys 5 stars, but I found them maybe too disinterested in comprehensive care and their sense of urgency to be lacking. Seriously, you canNOT wait until 15 minutes before closing to tell a customer they won't be getting their car back until the next day. Many do not have the luxury of an extra vehicle in the garage. I had a trans oil leak and took the wheels there to get fixed, based on a buddy's rave recommendation. The next day I picked it up but received no great details about what they did or on recommended care/maintenance. Instead, I pressed: "Isn't trans oil supposed to be reddish-brown?" "Yes, exactly." "But mine is black..." "Yes." "Should I be thinking about a trans oil flush or something?" "Yeah, probably..." When Firestone changed my motor oil a month later, they wouldn't touch my transmission oil because they said they still saw it leaking. So I took it back RGA to have it double-checked, dropping it off by appointment at 9am, having fully explained the situation... Need a flush, and need you to double-check that leak you fixed. By 3:30 (1.5 hours before close), they hadn't checked in. I called for an update and was on hold for over 5 minutes before tech XYZ tells me they hadn't even looked at it yet. By 4:30 (30 minutes before close), no update. I call, no answer. Leave a message, no call back. At 4:45 I call back "Dude, what's going on? I need to arrange a ride there and stuff. And you close in like 15 minutes..." He tells me they got a late start, he's really sorry, they have to keep it overnight, but they'll get it pushed out first thing tomorrow morning. I'm extreeeeeeemely annoyed to have wasted my entire day off sitting at home without a vehicle because it sat in their lot unattended all day long, and frustrated that I have to arrange alternative transport for my kids at the last minute. I could've just taken it there the next day! I finally got a call the next afternoon - wiggly doohickeys may have been problematic, but they replaced them at no charge. So here's the thing. I don't think they're bad mechanics; oversight happens sometimes, I get it. They seem pretty honest and fair; their prices were reasonable, and they didn't try to sell me on a ton of additional services. But I think they prioritize their good ol' buddies (like my buddy who referred them) who've taken all their cars there for years and walk in to "Hey Man! Good to see you! How's it going today?" Can't say that I blame them, but it makes us outside the clique feel a little like rote business rather than valued customers.

    Brian H.

    I was traveling through ABQ pulling a large 5th wheel. My brakes were squealing so I went to Johnny 5 based on Yelp reviews. He confirmed the back brakes only needed new pads soon but he couldn't get to them until next week. He recommended Rio Grande. Although VERY busy Billy at Rio Grande got me in first thing the next morning. Price was very fair and after going to breakfast at Garcia's Kitchen soon after we were back on the road. I would highly recommend Rio Grande as an honest and competent auto repair business!

    Is this not your shop Billy? Proof that I went to the right one.
    Vitamin D.

    This place is absolute garbage! I do not understand how others on here are rating this place so high! This place must be buying reviews or they are very sneaky and the customers on here haven't noticed that they were scammed. I love cars and I have been working on cars for many years. I rarely take my car to the mechanic because I believe that most mechanics are liars and scammers. The reason I came to this place was because of the high reviews on here. I had a car that was making a weird knock noise every time I shifted gears, made sharp turns, or made a quick stop. It seemed that a quick change in motion was causing this knocking noise. I needed to find out what it was because it could of been something possibly bad but I was feeling lazy that day so I took it to this place. When I brought it in, they looked at my car and tried to find the cause of it. It was free of charge which was awesome since most places charge to make a diagnoses. They told me it was my strut and that it was leaking and needed to be replaced for a total cost of $300 plus labor. I did not want to pay that much and it sounded like an easy fix that I could do myself. I take my car back to my garage, lift the car up, take the wheel off, take the strut off and I inspect it. I see absolutely nothing wrong with it.... I go to the other side of my car and inspect the other strut... nothing wrong again. What was this mechanic talking about?? I was standing next to my car that was on the lift when I noticed leaking from the engine area. Turns out that one of the hoses that runs coolant through the engine wasn't connected and it was wobbling around hitting everything as I drove, causing the knocking noise. Once I fixed that I never heard the knocking noise ever again. NO PARTS NEEDED TO BE REPLACED, JUST A DISCONNECTED HOSE. DO NOT GO HERE. EDIT: Billy, I am 100% sure this was the right shop. You guys are the only "Rio Grande Automotive" in Albuquerque... how can I possibly get you mixed up with some other garage? Maybe I will post an update review if I ever go there again and you guys actually diagnose my car CORRECTLY. EDIT 2: Billy, you are just trying to justify yourself by saying, "you got the wrong shop", "people confuse us with the wrong shop all the time", "if we checked your car there would have been a charge for that", "you got a guess, not a diagnosis".... Be a professional and own up to the fact that you guys either tried to scam me, or can not make a simple diagnosis of a disconnect coolant hose. Stop lying and making excuses Billy.

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    14 years ago

    Great friendly service. I would recommend it to anyone. I know many people who are repeat customers there too.

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    9 years ago

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    11 years ago

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    11 years ago

    Picked Rio Grande because of all the good reviews and was not disappointed. Will definitely use them again.

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    10 years ago

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    13 years ago

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    Ask the Community - Rio Grande Automotive

    Review Highlights - Rio Grande Automotive

    Billy and the great folks at Rio Grande Automotive have been servicing my autos for nearly a decade.

    Mentioned in 12 reviews

    Read more highlights

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    Auto Tech

    Auto Tech

    (8 reviews)

    Business Parkway/Academy Acres

    By far, the absolute best repair shop I have ever been to, and I've been to dozens. My wife and I…read moreboth have owned old Toyotas and although these old rigs are generally pretty reliable, sometimes they need service or repair. I've been to shops in Washington state, Idaho, Oregon, California, Nevada, Kansas, and Missouri for work on my old truck and none of them came close to being as knowledgeable, fast, fair, honest, and professional as Auto Tech. If you own a Toyota or Lexus and live anywhere near Albuquerque, you need to go to this shop for your service and repair work. These are the best folks in the business, I would trust and respect them more than some of my own family.

    Very delighted with service!!! Family owned shop, fast friendly, explained work needing done, and…read moregiving me a choice as to how it could be accomplished, and their recommendations on how it should be done, to save money down the road! Wise I like that. My job was fairly straightforward, but they were also interested in how doing it the right way, would save $$$ later on. Another plus is that they specialize in Toyotas, though they'll work on pretty much everything. Clean shop, and they went an extra mile for me, which is very much appreciated!!! Like a family run restaurant, they take pride in doing it right the first time. This was the first time I've used this shop, and can't thank them enough. It important that we keep our vehicle in top shape, as it's done it's job never leaving us stranded! Thank You Mitsy and Auto Tech!

    Rio Grande Automotive - autorepair - Updated September 2026

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