I was fortunate to have Cole and Mike from Fireside Stone & Patio work on my gas fireplace this…read moremorning. It hasn't worked for several years, and I was dubious about it ever working again. However, Cole and Mike had it working in about 10 minutes. They then cleaned the fireplace. Cole took the entire fireplace apart and cleaned every inch of it, inside and out, even the logs! I didn't realize how dirty the fireplace was until I saw it clean! It now works, and looks great. I would recommend Fireside Stone and Patio to anyone needing service.

I've been doing business with Tom Gross of Fireside Stone & Patio for years. I've never been…read moredisappointed--always receiving the highest quality of product, exemplary service and professionalism--all with a personal touch. I purchased a grill from Fireside, which is still going strong after many years. Fireside installed our spectacular 2500 square foot patio, completing it under the scheduled time table. And that's just on the personal side. Tom and Fireside have also done 2 gas fireplace installs complete with stunning stone work, handsome mantels, and custom hearths--one in an office, and in a lobby for my business/organization. They each "make" the room and are the centerpiece for gathering. Integrity. Quality. Personableness. Professional. Prompt response. Fair price. High value. That has been my experience with Tom Gross & Fireside. I'll never go anywhere else.

This is an excellent company. Steve is amazing. Patient and kind. Happy to explain anything do you…read more Installation was smooth. Great crew. Excellent customer service all the way through from everyone. Absolute recommend. A+++ all the way.

Pride in your work - Integrity in delivering what you promise - Treating the customer as you would…read morelike to be treated. That's how I'd summarize our experience with Steve the Fireplace Guy. Steve and his team replaced our tired old gas log fireplace with a new, beautiful, full-enclosure gas fireplace. From the beginning of the project until the end, Steve and his team were friendly, courteous, prompt to reply, and genuinely took pride in their work. Steve made sure that at the end of the project, he was there to ensure that the inspection passed without any issues. He also made sure that we, as the customers, had an opportunity to ask any questions we had about the operation of the fireplace insert. Steve and his team also refreshed our 20+ year old gas lantern in the front yard, replacing the old mantle system with a beautiful gas flame and refinishing it from top to bottom. We could not recommend Steve the Fireplace Guy more highly. You will not regret selecting Steve over the competition.

Wanted to purchase a gas fireplace. Sales person would not return phone calls. Gave up after…read moreleaving 4 messages.

Fireplace Hearth & Home installed our fireplace 4 years ago and we have been extremely pleased with…read morethe Heatilator model we selected. We had Fireplace Hearth & Home stop by to check-up on our unit prior to the '23-'24 winter and could not have been more pleased with the technician, Charles, who did the work. He was knowledgeable and answered all of my questions.

We had Chimney Masters handle some chimney repairs a few months ago and couldn't be happier…read more They were easy to schedule, transparent about pricing, and thorough in explaining the issue and the fix. The crew was respectful of our home and left everything clean. The repair looks great and has performed flawlessly. A special thank you to Peter F, who came back out without hesitation when I had a concern. It turned out I was simply using something incorrectly, but he patiently showed me the right way and was extremely professional throughout. That level of responsiveness and customer care is rare. We're already planning to use them again to install another product to improve heat distribution. I wouldn't hesitate to recommend Chimney Masters.

I hired Master Chimney to repair my leaking chimney, but the experience has been extremely…read moredisappointing. The representative, Peter, charged me a very high price for the work, promising that several items would be replaced and that I would receive pictures of the repairs since I cannot access the roof myself. None of that was done. My chimney is still leaking. Peter also promised to return to inspect the work, but he never showed up or even called--I had to reach out to them myself. On top of that, I was asked to sign paperwork on a laptop without being given a proper chance to review it, which I regret. Overall, the job was not completed as promised, communication was poor, and I was overcharged for work that did not fix the problem. Based on my experience, I would not recommend Master Chimney.

We recently experienced a chimney fire in our 1971 home shortly after moving in, which was…read moreincredibly stressful. We didn't realize the chimney had a large internal crack and would require a full replacement and relining. Chelsea's Chimney was fantastic from start to finish. The owner personally came out, inspected everything, and took the time to explain what was going on and reassure me that it could be fixed safely. That personal attention meant a lot during a pretty scary situation. After paying the deposit, they moved quickly, within a week we had an entirely new chimney system installed along with a new cap. The work included removing the old flue tiles and throat damper, installing a UL-listed stainless steel liner with a lifetime warranty, insulating the flue, parging the smoke chamber, and installing a new top tile and top-closing damper system. Everything was clearly explained as they worked, which I really appreciated. The total cost was $5,400, which felt very fair for the amount of work, quality, and peace of mind we received. The craftsmanship looks great, and we now feel confident using our fireplace safely. Highly recommend Chelsea's Chimney if you want knowledgeable professionals who stand by their work and keep you informed every step of the way.

Brad was very thorough in his work. Our fireplace pilot light went out, so Brad promptly fixed the…read moreissue and gave our fireplace a proper clean and maintenance. He explained all the issues and steps clearly.

The Fireplace Guys were able to fix my fireplace quickly and efficiently. I would definitely hire…read moreagain!!

I can recommend The Fireplace Guys with zero hesitation. He is personable, thorough, highly…read moreknowledgeable and above all - fair. He's a straight shooter . Tony's company was my second appointment regarding the inspection of my wood fireplace. The first overlooked many things including issues that risked my health including the boiler flue and crock.Tony came out and checked/inspected my systems.They found profound defects due to a previously unknown fire at a my recently purchased property. Was it not for Tony's professionalism and thoroughness, I may have been at risk. He gave me a quote I found more than fair, did the work in a very timely fashion, and was completely fair and compassionate. I will use him again, and you should too.

Amazing customer serivce. Meryl was extremely informative. Highly recommend for anyone looking to…read moreupdate their fire place or create and outdoor entertaining area!!!

Very poor customer service and lack of follow-up. Tried multiple times to get a certain part for…read moremy fireplace getting passed around to several reps. I had to go to the store to show them what I needed. After waiting a long time then was told none of their suppliers had the part as they claimed fireplace no longer made. I left and within 5 minutes found a supplier online who had the part. Should not have wasted my time dealing with this outfit.