I had a tricky tow job where my car was stuck inside my apartment garage. I tried AAA and called…read moreseveral tow companies to see who could help. Mike and his tow partner were the only guys I could find who could do the job, and he charged me less than other quotes I got. We was also available quickly, arriving within 30 minutes of when I provided the address. Good job Mike!

Mike responded quickly via Yelp and was totally professional. Knew his equipment and had researched…read moremy van so he knew how and where to hook on without damaging anything. Challenging pickup as I live on a hill. Absolutely would recommend to anyone needing a flatbed tow in the LA area.

My company truck needed a tow, this company was able to assist. No thanks to AAA who I waited for 4…read morehours. I rather cancel the service with them and pay for the more reliable company. Thanks Solid Towing!

Uso towing was fantastic and responsive! Throughout the wait, Cannan kept us updated! When they…read morearrived, they were kind, communicative, and most importantly, helpful. I highly recommend this company!

I've used USO towing twice already and Cannan was very professional, very helpful and down to earth…read moreguy. Really enjoyed my experience with them. Highly recommend them and will be using them again in the future.

Thank you for helping us last minute. I needed a tow and…read morethey arrived 20 min later. Very friendly and helpful, thanks for your business.

I am so thankful to have Sam comes save me from a nightmare I can't believe that happened…read more My family's car engine blew out and their insurance was taking forever to get a tow truck out to me. I called Sam and within 20 mins he came and assisted me. I am so thankful for his professionalism on giving me information and coming to my aide in a timely matter. If it wasn't for Sam and him being open 24/7 I would have been stuck out in Sunland waiting multiple hours for the car insurance to help me out. Thank you Sam you are absolutely amazing.

Called ace deluxe towing for a tow for my Honda civic he came with in minutes very professional and…read morepolite best rate out there will highly recommend

I would highly recommend Ace Towing very reasonable prices compared to other Tow service providers…read morein my area. Great customer service and handling of my vehicle I will definitely use Ace towing again for any towing needs in the future.

Requested a towing service from AAA after a nasty car accident and this was the provider they set…read moreme up with. I called at 1:05pm for my car to be towed and was given an ETA of about 2:07 for pick up. When 2:30 rolls around, I call AAA and they say that they're working on a tow truck for me. I call again at 3:30 to follow up and was told that they were working with Cali Towing services to get me a tow truck to tow my vehicle. Apparently their data machine was down and no one had told me what was happening. Finally, at 5:40pm I get a tow truck from Cali Towing Services...about 4 hours after my originally quoted ETA. I understand that it's New Year's Eve and that there are not that many willing workers. I can be forgiving of the longer than usual wait times because it's a holidays and most places are short staffed. But it is important to communicate these updates with your customers. The lack of communication is what upset me. Furthermore, when my tow truck did arrive, the attendant was extremely rude towards me. My car was badly damaged and totaled in front. He stepped out of the vehicle and immediately demanded that I explain to him why I needed his services. When I pointed out the damage on my car, he sighed frustratedly and demanded that I give him my drivers license and car keys. I offered to show him my AAA card because I was instructed to have that ready. He just waved his hand at me and asked me why I was trying to give him his AAA card. He did not wear his mask properly; it was hanging by his chin and not covering his nose and mouth. He seemed to be annoyed at my presence and didn't really explain what he was doing. Again, I understand that no one wants to work on a holiday, but I don't think it'd be asking too much for the guy to crack a smile. It was cold, it was dark, and I wasn't having the greatest day myself. Also, as a registered nurse, I can empathize with how much it can suck to work weekends and holidays. I get it. But it wouldn't hurt to treat your customers with a tad bit more courtesy. I appreciate these services but I don't appreciate being treated like an annoying burden, which is how this guy made me feel. He hooked my car up to his tow truck then waved me off and told me "you can leave now." When I tried to offer him some information on where he can park when he got to the drop off point for my car, he cut me off and was like, "well you're gonna be there when I'm there so why are you telling me this now." When he arrived at my home to drop off the car, he kept gesturing at me and waving at me frustratedly while asking me where to park the tow truck. Sir, I was trying to tell you this information earlier before you cut me off and put me down for sharing this info!! When he took my car off of the tow truck, it was on a busy road and he simply left the keys in, and got in his tow truck. No explanation on what was happening. He didn't turn on my hazard lights. He didn't let me know if there's anything else he needed from us. He just...walked away and left. I just....assumed that he was done...and drove away. And that was it. I felt like he wanted to keep our interactions to a bare minimum and that he really didn't want to deal with me at all.

Great service! I had a flat tire and they literally came to my rescue after AAA was taking far too…read morelong. At the end of the day, nobody wants to get a tow but at least it was fast, the driver was courteous and reasonably priced! Thank you guys for the work.

Angel's City Towing 2 saved me! My car was broken down at a gas station around 6pm. I called my…read moreinsurance State Farm and waited over TWO HOURS and their towing service still had not called me back. That's when I went on Yelp and luckily came across Angel's City Towing 2. They responded immediately even though it was now past 8PM! They took down my information and arrived within only TWENTY MINUTES! I was so happy! Their communication was EXCELLENT. They kept me updated through text messages during the short time in between while the tow truck was arriving. They provided all the answers to the questions I had and help ensure I had a receipt to get reimbursed by my insurance company. Their service was above and beyond. They sent a great guy named Steve who was very professional but also extremely nice and fun guy to talk to while hooking up the car and giving me a ride to drop it off at the repair shop. If not for Angel's City Towing 2 I would still be there stranded! By the time I dropped off my car and got home I still had not heard from State Farm. Don't waste your time with your insurance or other towing services, give Angel's City Towing 2 a call they will be there to help you! Angel's City Towing 2 Response Time = A+++ Communication = A+++ Service = A+++

So my engine died and I needed to tow my car to an audio shop to take out all of my electronic…read moreequipment before I sold it to CarMax. AAA wouldn't do the tow since it was considered a "convenience tow," so I called Angel City's Towing 2. They came right away and towed my car before the shop closed. The very next day, I called them back to tow me to CarMax and the same driver came out. He was super friendly and helpful. I had to transfer some stuff out of my car, and he waited while I did that and was just choppin' it up with me like a friend. The pricing was reasonable as well. I definitely recommend Angel City's Towing 2 if you need a quick, reasonable tow!

This business is being confused with another company with a similar name out of Fullerton that is…read moreroutinely being dispatched by insurance companies. It's that other company (Angel City Towing vs. Angel's City Towing) that is providing the bad service and taking forever to show up and/or never showing up at all. I feel badly that there are so many negative reviews for this business that are unwarranted, so I wanted to take a few minutes to share my experience in hopes that it will help others. Similar to other reviewers, I also had the experience of waiting over 1.5-2 hours for a tow from when I placed a call to my insurance company's roadside assistance. The person I spoke to at my insurance company said the tow company they'd gotten for me would call to give me an ETA, but unfortunately I didn't get the name of the company from them before we hung up. So after I'd been waiting for over 45 minutes, I tried calling my insurance company back and had to jump through a bunch of hoops to get ahold of a live person again that could finally tell me which company had been dispatched to give me a tow. When I finally get an answer (an hour plus later) they tell me "Angel City Towing", which still has not called me with an ETA. So I do a quick google search and find Angel's City Towing (in El Monte) and assume this must be the right company (based on proximity as I'm stranded between Irwindale and Baldwin Park.) I call their number and get ahold of Mike immediately and he explains what's happening. He even comes out to meet me within 10 minutes of chatting on the phone with him. Mike and his colleague actually waited with me until the guy from Angel City Towing (in Fullerton) finally arrived because Mike is understandably frustrated and curious to see who this other company is that my insurance company (and countless others) are dispatching to their unfortunate customers who need a tow in this area. When the driver from Angel City Towing (in Fullerton) finally shows up (another 30+ minutes later) - a full two hours from when my insurance company had called on them to help, it's a young kid who couldn't care less about how long I've been waiting. He has an unmarked truck, there's no DOT information or any signage listed on the vehicle identifying them as Angel City Towing. When I asked about it, his answer is simply "I'm just the driver". After pressing him a bit more about it, he shows me a photocopy of a DMW title stating that the truck belongs to Angel City Towing out of Fullerton and says they've been in business for less than a year. I asked if he could show me a driver's license as I still didn't feel comfortable giving him my vehicle and he said he didn't have it on him. What?! There was no way I was letting him take my car, so I called my insurance company back to get verification that this was all correct and even they can't verify that this is the company they thought they had contracted. I asked if we could switch over to Mike's company (the actual Angel's City Towing I quickly found on google) and of course insurance has to go through the whole dispatch process again and sadly it didn't work out for us to give Mike the business as he had to go to another job and had already been waiting with me and helping me out for an hour as I tried to get the insurance paperwork switched over. In the end I eventually got a tow from another company my insurance company contracted that was clearly marked, DOT info, etc, but good lord what a nightmare this was due to poor due diligence of my insurance company and the dispatching company that manages all of these tow truck businesses. I feel awful that Mike's company is missing out on business because they're being confused with this other company out of Fullerton and getting all of these terrible reviews that belong to them. Mike's trucks have DOT info, he and his guys are in uniforms and his colleague even helped me with my vehicle (removing the metal & tarp debris that flew towards me on the 605 freeway and got lodged underneath my car to start this whole mess). Pulling that out of the bottom of my car was difficult but necessary so my car would be able to get on the tow truck for the company that finally towed it to my house. I'm so thankful to Mike and his team for their help. My experience with them was 100 percent positive and I absolutely would have given them the business if we hadn't had to deal with all of the insurance & dispatching mess we had to endure. I hope that other company with a similar name out of Fullerton gets kicked off the dispatching service immediately and shut down quickly for providing such terrible service so Mike's business doesn't continue to take on any more of their bad press. Attaching pictures of the company out of Fullerton in hopes that they don't waste anyone else's time and sanity.

My auto insurance policy covers towing services and I needed to get my car towed to a mechanic, so…read moreI contacted them who contracted Angels City Towing. My insurance company said Angel City would arrive between 60 - 90 minutes.. 52 min later, I got a call from Angel City (Alex) saying that before he could dispatch a driver, he needed to collect $57 because the towing distance was over 5 miles (when I navigated myself, distance only showed 4.6 miles, but I digress). According to Alex, distance was 5.5 which warranted the $57 charge. Since it has already been an hour waiting for the tow, I gave him a credit card number, he changed me $59.57, $57 + a credit card transaction fee, and after the charge cleared he said his driver would be at my location for pick up within 20 minutes. An HOUR LATER a driver, Angel, shows up and starts hitching my car. If it weren't for my Ring, I wouldn't have even known he was there. About 20 minutes later, he finally gives me a call saying he needed my keys to finish the hitch. No apology for the delay, nothing. As far as service, it was fine. I don't know what the average time is to hitch a car but it took about 30 minutes. I rode in the tow truck because I needed to talk to the mechanic & on the ride, just to confirm my suspicion about them incorrectly charging me, I watched the odometer and the distance was in fact 4.6 miles to the point. The fun doesn't stop there! My insurance company calls me to find out how service was so I let them know about the charge and how it took a total of 2.5 hrs to finally get towed from the time of the initial call and the service agent, Pam, let's me know they should never have even charged me at all and that 100% of my towing services are covered up to 50 miles, so I called Angel City again letting them know I was improperly charged and Alex told me there's nothing he can do because my profile only shows coverage up to 5 miles. I initially wanted to give 1 star, but updated to 2 because I was able to call back and get a receipt for my charge. My insurance company is going to reimburse me, but I had to go through the trouble of fronting the bill and submitting a claim. If I am assigned this tow company again, I will request another.